Community Care Assisted Living II in Parkville, MD

Pros

• The staff are friendly, well trained, and professional.
• Community Care Nursing Services is a family-owned and operated company.
• They provide excellent skilled nursing care.
• The nurses are trustworthy and knowledgeable.
• The agency consistently provides high-quality nurses who can accommodate service hours.
• The management and coworkers treat staff like family, creating a positive work environment.
• The staff are helpful, caring, and responsive to needs.
• They guide families through the home health care process with support.

Cons

• The agency is the worst possible one to deal with.
• The nurses act like they're doing you a favor by taking your child's case.
• The agency avoids talking to clients at all costs.
• They never have coverage if a nurse calls out.
• Their nurses sleep on the job during the night shift.
• The scheduler waits until the last possible moment to communicate that there will be no coverage, even late at night.
• The nurses are entitled, lazy, liars, and the agency itself imposes no reprimands for their employees.
• There is constant no-shows and, at times, a nurse has been fired for sleeping on the job; DO NOT TRUST THEM.
• No patient confidentiality is maintained; stay away from this place.

Review

This community is best suited for families seeking a small, home-like assisted living option in Parkville that emphasizes a hands-on, family-oriented approach to daily care. It fits residents who need help with activities of daily living, prefer a cozy, intimate setting over a large campus, and value staff who are accessible and responsive. The environment tends to favor tailored attention, predictable routines, and a sense of community that comes from a smaller footprint. It works well for families who can tolerate occasional staffing gaps in exchange for personal connections and attentive oversight. Those needing extensive medical management or 24/7 professional nursing presence should consider alternatives.

Alternative choices to consider include larger, more protocol-driven communities with guaranteed staffing coverage and clear accountability; facilities offering more expansive amenities and accessible layouts; and options with formal, third-party oversight on staffing patterns and patient confidentiality. If a resident requires high-acuity medical intervention, complex therapy, or frequent changes in care providers, a bigger campus or a facility with hospital-like resources may deliver the stability those needs demand. In short, this community rewards a humane, intimate model but asks families to assess risk tolerance regarding continuity of care and staffing reliability.

Pros focus on care quality and atmosphere. Across multiple accounts, the setting is described as clean, calm, and orderly, with staff who are polite, respectful, and genuinely professional. Families praise the operators' family-oriented management and the willingness of caregivers to guide them through the care process, even when it meant accommodating variable hours. The care teams are repeatedly portrayed as knowledgeable and patient, with examples of caregivers focusing on comfort, timely communication, and readiness to provide replacements when a regular caregiver is unavailable. Such continuity - when it exists - creates real peace of mind for relatives watching over loved ones.

Cons center on staffing instability and limits inherent in a small operation. Several reviews report last-minute no-shows, poor communication when coverage is uncertain, and instances where caregivers appear exhausted or unavailable. Confidentiality and respect concerns surface in some comments, and a few families note the physical footprint is cramped, with bathrooms and accessibility features not ideal for all residents. The combination of a cozy residence and limited staff raises legitimate questions about consistency, especially for residents requiring strict routines, intensive supervision, or larger living spaces.

Yet these pros offset many drawbacks when the right balance is present. The intimate setting fosters meaningful relationships, rapid responsiveness, and a sense of continuity that larger facilities struggle to replicate. When staffing aligns with expectations - clear scheduling, consistent coverage, and a dependable point of contact - the positive care experience can far outweigh the risk of occasional gaps. The operator's family-friendly culture also helps families feel supported, with staff who seem invested in doing right by clients and families alike. For families who can navigate scheduling quirks, this model delivers genuine warmth and attentive, personalized care.

For families considering placement, a practical plan is essential. Visit the home, observe the daily flow, and ask for current staffing rosters and coverage protocols; verify how replacements are handled when a nurse is out and who communicates changes. Speak with current or recent residents' families to gauge consistency and confidentiality practices, and inspect the living spaces for accessibility and safety features. Define non-negotiables - 24/7 medical supervision, guaranteed caregiver continuity, and adequate bathroom space - and weigh them against the appeal of a small, affectionate setting. If these align, this community can be the right fit; if not, alternatives with steadier staffing are advisable.

Located in the heart of Parkville, Maryland, this neighborhood offers a convenient and bustling community for seniors looking to settle down. With a variety of healthcare options including Overlea Personal Physicians, Katzen Eye Group, and Patient First within close proximity, residents can easily access quality medical care. There are also numerous pharmacies nearby such as Giant and Walgreens for any prescription needs. For dining options, there are familiar chains like McDonald's and Taco Bell as well as local favorites like Remo's of NY and Looney's Pub Perry Hall. In terms of recreation, residents can enjoy the outdoors at Cromwell Valley Park or Honeygo Run Regional Park. Additionally, there are several places of worship and theaters in the area, providing plenty of cultural and spiritual opportunities. Overall, this neighborhood offers a vibrant community with essential amenities for seniors looking to call Parkville home.

Physicians

• Overlea Personal Physicians (0.5 miles)
• Katzen Eye Group (2.4 miles)
• Patient First (2.6 miles)
• Maryland Vascular Specialists (2.9 miles)
• Pediatric Partners (3.3 miles)
• Johns Hopkins White Marsh (3.4 miles)
• Asthma, Allergy & Sinus Center (4 miles)

Pharmacies

• Giant (0.6 miles)
• Walgreens (1.6 miles)
• Northern Pharmacy and Med Equipment (1.7 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.6 miles)
• Rite Aid (2.6 miles)
• CVS Pharmacy (2.8 miles)

Restaurants

• McDonald's (0.7 miles)
• Taco Bell (0.8 miles)
• Remo's of NY (2.1 miles)
• Chick-Fil-A (2.1 miles)
• Looney's Pub Perry Hall (2.3 miles)
• Checkers (2.3 miles)
• McDonald's (2.5 miles)

Hospitals

• MedStar Franklin Square Medical Center (2.7 miles)
• MedStar Good Samaritan Hospital (3.6 miles)
• Sheppard Pratt Health System (5.4 miles)
• GBMC (5.6 miles)
• MedStar Union Memorial Hospital (5.8 miles)
• Kennedy Krieger Institute (6.4 miles)
• Osler Bulding (6.4 miles)

Cafes

• Starbucks (2.8 miles)
• Panera Bread (3.6 miles)
• Starbucks (3.9 miles)
• Starbucks (4.7 miles)
• Starbucks (6.1 miles)
• Miss Shirley's Cafe, Roland Park (6.1 miles)

Parks

• Cromwell Valley Park (3.1 miles)
• Honeygo Run Regional Park (4.1 miles)
• Rodgers Forge Tot Lot (5.1 miles)
• Patterson Park (6.5 miles)
• Patterson Park Annex (6.6 miles)

Theaters

• AMC White Marsh 16 (3.1 miles)
• Cinemark Towson And Xd (4.6 miles)

Places of Worship

• St Demetrios Greek Ort (3.3 miles)
• Church of the Immaculate Conception (5 miles)
• Brown Memorial Woodbrook Presbyterian Church (5.6 miles)
• Calvary Baptist Church (6.2 miles)
• Church of the Nativity (6.6 miles)

Transportation

• Martin State Airport (MTN) (6.2 miles)