Home Helpers

Pros

• They provide wonderful home aides to care for elderly clients.
• They offer a Spanish-speaking nurse who is pleasant and detail-oriented.
• They are flexible and readily adjust scheduling as needed.
• They work hard to accommodate requests for a Spanish-speaking aide.
• Caregivers are polite, punctual, and affable, delivering excellent care.
• The staff are professional and treat patients like family.
• The care is attentive, clean, and filled with genuine compassion.
• Their nurses provide effective treatment and strong customer service.
• The team is quick, courteous, and reliable, with consistently thorough updates.
• They often assign the same caregivers, helping clients feel at ease.
• They are highly recommended by clients for top-notch homecare.
• They are described as caring, professional, and reliable, a blessing to families.

Cons

• The staff were described as horrible and unprofessional, with some reviewers noting they never showed up or called.
• The aides were alleged to lounge on the couch and play on their phones, and there were thefts that required cameras in the home.
• Prior wound care was reported as inadequate before Royal's nurses began providing treatment.

Review

Royal Home Care and Staffing has earned a broad and glowing set of testimonials from families who rely on them to care for loved ones at home. Across the board, clients describe a level of attentiveness, reliability, and compassion that makes a meaningful difference in daily life for elderly relatives. From practical help with daily routines to more specialized caregiving, the feedback paints a picture of a team that strives to adapt to each family's needs, with a willingness to adjust schedules and to accommodate language preferences when possible.

A standout feature repeatedly mentioned is the presence of a Spanish-speaking nurse and the team's flexibility with scheduling. Families consistently note that the agency goes the extra mile to meet timing requests and to ensure someone who can communicate in the patient's preferred language is available. The result, many say, is not only effective caregiving but also greater comfort for both patients and their families. Care aids are described as reliable and attentive, and the overall level of detail in daily care is frequently highlighted as a strong point.

Individual caregiver stories amplify the sense of dependable, person-centered care. One caregiver, John, spent five hours a day with a husband while his wife was away, and then continued for seven days in a row. He is described as polite, punctual, affable, and highly attentive, with his client reportedly enjoying his company and receiving excellent care. There are other mentions of caregivers who feel like part of the family - caregivers who remain consistent, which helps patients feel secure and understood in their routines.

Professionalism and timeliness appear as recurring themes in the reviews. A caregiver named Mr. Agustin is singled out for being professional, courteous, and on time, with families appreciating the updates about daily routines and the ongoing, respectful communication. The sense that staff treat patients as if they were their own family is echoed by several reviewers, reinforcing the impression that these are not just caregivers, but partners in sustaining dignity and comfort for aging loved ones.

Wound care and hospital-to-home transitions are another area where Royal Home Care and Staffing earns high marks. Families describe a marked improvement in healing and overall experience after the agency began providing nurses, noting that the previous care in a hospital setting had been inadequate. The subsequent care is described as thorough and coordinated, with outstanding customer service and steady, reassuring updates for family members as treatment progressed.

The sentiment of care as a service that genuinely improves lives continues in multiple accounts. One reviewer recalls a wonderful experience with both the staff and the administrator, praising a caregiver for exceptional sweetness, attentiveness, and a high level of concern for the patient's needs and concerns. Several testimonials emphasize the professionalism of the staff and their devotion to the well-being of patients, with many families stressing that the care feels like a true extension of their own family.

Consistently positive notes about communication and reliability reinforce the sense that Royal Home Care and Staffing stands out in the field. Reviewers describe caregivers who are quick to respond to requests, who communicate clearly, and who routinely go above and beyond to accommodate urgent needs or last-minute changes. The company is described as responsive, with families feeling heard and supported, whether they are managing routine daily activities or navigating complex care challenges like post-surgical recovery.

There are also abundant stories of long-term satisfaction and the value of continuity. For example, one family emphasizes the importance of having the same caregiver over time, which helped their father, who is in late-stage Alzheimer's, feel secure and at ease. Another account highlights how Royal can be relied upon for immediate staffing on short notice, a quality that brings real peace of mind to families facing sudden caregiving needs. In some narratives, reviewers explicitly note that they would recommend Royal to others seeking high-quality home care or staffing services.

However, not every experience was flawless in the eyes of every reviewer. One person wrote a sharply negative note, urging others to look elsewhere due to what they described as horrible staff, unprofessional behavior, and a failure to show up or call. This single dissenting voice stands in contrast to the largely positive chorus but is included to reflect the full spectrum of feedback. It serves as a reminder that, as with any service, experiences can vary, and prospective clients may wish to assess fit alongside the positive, long-running testimonials.

Overall, the collection of reviews presents Royal Home Care and Staffing as a blessing for many families navigating elder care. From 24-hour supervision options and one-on-one support to compassionate care, regular updates, and a willingness to adapt to language and scheduling needs, the company is portrayed as a dependable partner in maintaining safety, comfort, and dignity at home. Families frequently describe feeling supported, informed, and less anxious about the future because they know their loved ones are being cared for by people who truly care - whether it's a grandchild's first step back toward independence after surgery or a parent who simply needs consistent, respectful assistance each day.

This part of Odenton, Maryland offers a convenient and bustling environment for senior living. With multiple pharmacies within a short distance, healthcare needs can easily be met. There are also various physicians' offices nearby for medical care. In terms of dining options, fast food chains like McDonald's and Chick-Fil-A are readily accessible, along with cafes such as Starbucks and Panera Bread for a quick bite or coffee break. Nearby parks provide opportunities for leisurely walks or outdoor activities. For those interested in cultural or religious activities, several places of worship are within driving distance. Additionally, there are theaters for entertainment and transportation options such as rental car facilities at BWI airport for convenience in traveling. Overall, this area combines accessibility to essential services with recreational amenities, making it an attractive choice for senior living in Odenton.

Pharmacies

• Walgreens (0.7 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.6 miles)
• Walgreens (4 miles)
• Walgreens (4.1 miles)

Physicians

• Johns Hopkins odenton (1 miles)
• Greater Maryland Pain Management (1.1 miles)
• Anne Arundel Dermatolo (3.5 miles)
• Nighttime Pediatrics (4.2 miles)
• Medical Arts Centre (4.8 miles)
• Mid Atlantic Neurology Consultants (5 miles)
• Oakwood Medical Building (5.2 miles)

Restaurants

• McDonald's (1 miles)
• McDonald's (2.9 miles)
• McDonald's (3.7 miles)
• Chick-Fil-A (4.1 miles)
• Chick-Fil-A (4.2 miles)
• McDonald's (4.3 miles)
• Chick-Fil-A (4.3 miles)

Hospitals

• Kimbrough Ambulatory Care Clinic Main Pharmacy (1.8 miles)

Places of Worship

• Heritage Community Church (2.3 miles)
• St Elizabeth Ann Seton Church (6.2 miles)
• St Augustine's Church (8.1 miles)
• St John the Evangelist Church (8.6 miles)
• Christian Community Presbyterian Church (8.6 miles)

Parks

• Piney Orchard Nature Preserve (2.9 miles)
• Randazzo Softball Park (3 miles)
• Sawmill Creek Park (5.8 miles)
• High Ridge Park (9 miles)

Cafes

• Starbucks (3.4 miles)
• Starbucks (4.4 miles)
• Panera Bread (4.4 miles)
• Chesapeake Bay Roasting Company (5.2 miles)
• Panera Bread (6.2 miles)
• Big Bean (8.1 miles)

Theaters

• Regal Waugh Chapel & IMAX (4.3 miles)
• Cinemark Holdings (4.7 miles)

Transportation

• BWI Rental Car Facility (5.6 miles)
• Hertz Rent A Car (5.6 miles)
• Avis Rent A Car (5.7 miles)
• Concourse C (5.9 miles)
• Concourse B (5.9 miles)
• Concourse A (5.9 miles)
• Concourse A/B Food Court (6 miles)