Kris-Leigh Assisted Living At Gambrills I

Pros

• The food at Kris-Leigh Assisted Living At Gambrills is better than anticipated.
• The facility seemed nice and had a lively bunch of residents.
• The residents appeared to be active and engaged in social activities.
• Some of the staff try their best and there are a lot of activities for the residents.
• The rooms at the facility were adequate and there seemed to be a busy social life among the residents.

Cons

• The management is the worst, with no communication and a lack of response to calls.
• The staff Doctor is terrible and never returns calls.
• The rooms smell like urine and feces.
• The carpets are dirty, stained, and smell of urine.
• The furniture is stained, worn, and smells of urine.
• Residents have nothing to do but sit and watch TV all day.
• The staff is not properly trained to handle Alzheimer's/Dementia patients.
• They are often short-staffed.
• Some staff members are on their cell phones with personal calls instead of attending to residents.
• Some residents do not receive help with eating when needed.
• Staff members lack patience with residents who require extra attention.
• Hiring someone outside the company is necessary to take care of residents properly.
• The food is terrible, high in sodium, and processed.
• Residents go without heat and air conditioning at times.
• All locations have bed bugs and black mold.
• These statements have been paraphrased for clarity and conciseness.

Review

Kris-Leigh Assisted Living At Gambrills has received mixed reviews from people who have had experiences with the facility. While some have expressed dissatisfaction with the management, communication, and quality of care provided, others have found positives in aspects such as the lively resident community and better-than-expected food.

One recurring criticism mentioned by dissatisfied reviewers is the lack of communication and responsiveness from the management. They claim that calls are not returned promptly, leaving family members feeling uninformed about their loved ones' well-being. Similarly, the staff doctor has been described as unhelpful and inaccessible.

Another issue raised is a perceived imbalance in workload among the staff. Some caregivers are seen trying their best to keep up with their responsibilities, while others appear to be idle. This inconsistency in effort can result in certain residents receiving inadequate attention.

The cleanliness of Kris-Leigh Assisted Living At Gambrills has also come under question by disgruntled individuals. There have been complaints about unpleasant odors emanating from rooms and furniture stained with urine. Additionally, some reviewers mention concerns about hygiene issues such as dirty and stained carpets.

In terms of activities and social interaction, there seems to be more positive feedback. One reviewer notes that residents appeared active and had a bustling social life within the facility. The availability of various activities suggests that efforts are being made to keep residents engaged.

However, despite these positive aspects, many reviewers caution against choosing this facility for their loved ones due to several ongoing problems described in great detail. Concerns include insufficient training for staff handling Alzheimer's and dementia patients, frequent understaffing issues, limited assistance with eating for those who require it, excessive use of personal cell phones by staff members during working hours, and an overall lack of patience towards residents needing extra attention.

Moreover, there have been allegations of poor management responding inadequately to complaints or concerns raised by both residents and their families. Reviewers claim that managers do not pay attention to grievances and are often unavailable for discussions. Some also mention favoritism within the staff, with certain caregivers receiving more recognition and support than others.

Furthermore, claims have been made about maintenance issues in the facility, including problems with bed bugs, black mold, and inconsistent heating and air conditioning. The furniture is said to carry the smell of urine, contributing to an overall environment that appears unsanitary.

Finally, criticisms have been raised regarding the quality of food served at Kris-Leigh Assisted Living At Gambrills. Reviewers describe it as high in sodium and processed, potentially detrimental to the health of residents.

Based on these reviews, there seem to be serious concerns about the adequacy of care provided at Kris-Leigh Assisted Living At Gambrills. While some aspects such as a lively resident community and various activities may offer some positive experiences for residents, ongoing issues related to management, cleanliness, staffing levels, medical care access and responsiveness give cause for potential reconsideration when choosing this facility for a loved one. It is advisable to carefully weigh these reviews against any personal recommendations or evaluations when making a decision about assisted living options.

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (1.1 miles)
• Walgreens (2.6 miles)
• Wegmans (3.1 miles)
• CVS Pharmacy (3.8 miles)
• Giant Pharmacy (4 miles)
• CVS Pharmacy (4.1 miles)

Physicians

• Greater Maryland Pain Management (0.4 miles)
• Johns Hopkins odenton (0.5 miles)
• Nighttime Pediatrics (2.9 miles)
• Anne Arundel Dermatolo (3.1 miles)
• Medical Arts Centre (5.3 miles)
• Mid Atlantic Neurology Consultants (5.6 miles)
• Oakwood Medical Building (5.6 miles)

Restaurants

• McDonald's (0.5 miles)
• Chick-Fil-A (2.7 miles)
• Mission BBQ (3.2 miles)
• McDonald's (3.8 miles)
• Chick-Fil-A (3.8 miles)
• McDonald's (3.8 miles)
• McDonald's (4.2 miles)

Parks

• Piney Orchard Nature Preserve (2.4 miles)
• Randazzo Softball Park (3.5 miles)
• Sawmill Creek Park (6.6 miles)

Hospitals

• Kimbrough Ambulatory Care Clinic Main Pharmacy (2.9 miles)

Theaters

• Regal Waugh Chapel & IMAX (3 miles)
• Cinemark Holdings (6.2 miles)

Cafes

• Panera Bread (3.1 miles)
• Chesapeake Bay Roasting Company (4 miles)
• Starbucks (4.9 miles)
• Starbucks (5.8 miles)
• Panera Bread (6.1 miles)
• Big Bean (7.3 miles)

Places of Worship

• Heritage Community Church (3.2 miles)
• St Elizabeth Ann Seton Church (4.9 miles)
• Christian Community Presbyterian Church (7.7 miles)
• St John the Evangelist Church (7.8 miles)

Transportation

• Baltimore/Washington International Thurgood Marshall Airport (BWI) (6.2 miles)
• BWI Rental Car Facility (7 miles)
• Hertz Rent A Car (7 miles)
• Avis Rent A Car (7 miles)
• Concourse C (7 miles)
• Concourse B (7.1 miles)
• Concourse A (7.1 miles)