Watts Group Assisted Living

1445 Watts Avenue, Severn, MD 21144

For more information about senior living options: (844) 490-3973

4.9 from 100 reviews
5 stars
95
4 stars
2
3 stars
0
2 stars
0
1 stars
3

Assisted Living

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    Overall Review of Watts Group Assisted Living

    Pros

    • pro The reviews describe Morningside House of Friendship as a great community with very friendly staff.
    • pro The staff are easy to deal with and treat residents with great compassion and care.
    • pro The environment is described as family-friendly and welcoming, making it feel like home.
    • pro Caregivers tailor care to each resident's needs.
    • pro Table-side dining is offered at all meal times with an extensive alternative menu.
    • pro The building is kept clean and the laundry is fresh.
    • pro Staff are welcoming, respectful, and address residents by name with smiles.
    • pro The staff are deeply caring and go out of their way to ensure residents are comfortable.
    • pro Families feel supported during transitions thanks to staff like Melissa and Amanda.
    • pro The activities program is strong, with activities staff keeping residents engaged across all levels.
    • pro The management team is professional, courteous, attentive, and dedicated to resident care.
    • pro The facility is described as beautiful, well-maintained, and home-like.

    Cons

    • pro A reviewer reported a significant decline in the quality of care after the initial good care, with disrupted sleep and ignored assistance requests.
    • pro A reviewer described dirty clothes piling up and having to wash or clean the resident's room themselves, indicating a lack of cleanliness and upkeep.
    • pro A reviewer alleged that the facility employed felons and did not perform background checks on staff.
    • pro A reviewer claimed there were rats in the facility and that residents died because staff were not attending to them.
    • pro A reviewer stated that the facility charged nearly $7,000 per month.

    Review

    The collection of comments about Morningside House of Friendship and its Morninghouse counterpart paints a picture of a community that many families believe is truly caring, welcoming, and well-run. Across numerous experiences, residents and their loved ones describe a warm, home-like atmosphere where staff are consistently friendly, attentive, and available to help with daily needs, questions, and transitions. Several reviewers especially emphasize that the place "feels like home" from the moment you walk in, and that the environment balances comfort with thoughtful amenities.

    A central thread through the positive reviews is the quality of care and the personal approach of the staff. Families repeatedly note that caregivers tailor care to each resident's needs, that medications and routines are managed smoothly, and that staff treat residents with compassion and respect. The teamwork among departments is highlighted, with mentions of direct, supportive communication from staff and a sense that the community operates in a coordinated, family-friendly way. Specific team members are called out by name as making meaningful differences: Melissa and Amanda Fields are credited with guiding families during tours and transitions, while Lisa and other staff are praised for maintaining careful, thoughtful care even through challenging times. The dining experience is also praised, with table-side service at meals and an extensive menu that accommodates residents when the daily menu isn't appealing.

    The living environment itself receives frequent praise for its beauty and upkeep. Reviewers describe a "beautiful community" that is well-maintained, clean, and inviting. Several accounts compare the facility to a hotel in its amenities, yet consistently emphasize the warmth and familiarity of the staff and residents. The activities program is highlighted as a standout feature, with activity staff keeping residents of all levels engaged through games, outings, and a calendar packed with events. For families, the combination of a stimulating activities schedule and attentive care provides peace of mind, especially when a loved one is navigating memory care or transitioning from another facility.

    Many reviewers who experienced longer stays - from residency to respite arrangements - stress the value of a genuine, family-like atmosphere. Comments note that staff remember residents by name, celebrate small successes, and maintain a patient, respectful tone with both residents and visiting family members. The sense of community extends beyond the residents to include families who feel welcomed and informed. Several reviewers recount positive experiences during tours and admissions, with staff making themselves available to answer questions, address concerns, and provide reassuring information that helps families feel confident about their decision to place a loved one in the community.

    However, the collection is not without its cautions. A minority of reviews raise serious concerns about declines in care quality, particularly after initial improvements were observed. One reviewer reports that a loved one's sleep schedule deteriorated and requests for help were ignored, suggesting a lapse in responsiveness that stood in contrast to earlier expectations. Another account warns of broader issues they perceived, including the presence of felons among staff and a lack of background checks, aligning with alarming claims about cleanliness and maintenance - mentioning dirty clothes, dirty laundry, carpet needs, and even rats - culminating in a strong warning to prospective visitors to conduct regular visits and verification. These voices remind readers that experiences can vary and that vigilance and oversight remain essential in any care setting.

    Overall, the prevailing sentiment across the majority of reviews is highly positive. Many families describe Morningside House of Friendship as a wonderful community - beautiful and well-kept, with compassionate, capable staff who make residents feel at home. The facility is frequently recommended to others seeking a supportive environment for loved ones, with several reviewers encouraging prospective families to schedule a tour, meet the staff in person, and connect with Amanda Fields for guidance. While notable concerns are documented by a few, the weight of the feedback leans toward satisfaction, reassurance, and trust in the care team, underscoring the community's strengths: a friendly, dedicated staff; a homey, engaging atmosphere; and a robust program designed to keep residents safe, engaged, and cared for.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Baltimore-Washington International (4 miles away) Baltimore-Washington International (4 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Watts Group Assisted Living community in Severn, MD offers a wide range of amenities and care services to meet the needs of its residents. The community features a spacious dining room where residents can enjoy delicious meals prepared by the staff. Each living space is fully furnished, providing a comfortable and homely environment for residents.

    Outside, there is a beautiful garden where residents can relax and spend time with friends and family. Housekeeping services are provided to ensure that the community remains clean and tidy at all times. Move-in coordination is available to assist new residents with a smooth transition into their new home.

    Residents have access to outdoor spaces where they can enjoy fresh air and engage in activities. Telephone service and Wi-Fi/high-speed internet are also provided to keep residents connected with loved ones and the outside world.

    The care services offered at Watts Group Assisted Living include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive the necessary medical attention. Special dietary restrictions, including diabetes diets, are accommodated when preparing meals for the residents. Medication management is provided to ensure that medications are taken correctly.

    Transportation arrangement for medical purposes as well as transportation to doctors' appointments is available for added convenience. The nearby amenities provide additional convenience for residents, including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.

    Overall, the Watts Group Assisted Living community in Severn, MD offers a comfortable and supportive environment for seniors who require assistance with daily activities. With its amenities and care services, it strives to enhance the quality of life for its residents while promoting independence and well-being.

    Nearby Places of Interest

    This part of Severn, Maryland offers a diverse range of amenities and services that would be beneficial for those considering senior living. With several places of worship nearby, individuals can easily continue their spiritual practices. There are multiple pharmacies in close proximity, making it convenient to access necessary medications. The abundance of restaurants, including familiar chains like McDonald's and Chick-Fil-A, offer a variety of dining options. For leisurely activities, there are parks such as Randazzo Softball Park and Piney Orchard Nature Preserve in the area. In terms of healthcare, there are numerous physicians' offices and the Kimbrough Ambulatory Care Clinic for medical needs. Additionally, transportation options are easily accessible with rental car facilities nearby at BWI Airport. Overall, this part of Severn provides a well-rounded environment for seniors looking for convenience and comfort in their daily life.

    Places of Worship

    • Heritage Community Church (1.1 miles)
    • St Augustine's Church (6.9 miles)
    • St Elizabeth Ann Seton Church (7.5 miles)
    • St John the Evangelist Church (8.6 miles)

    Pharmacies

    • CVS Pharmacy (1.5 miles)
    • Walgreens (2.1 miles)
    • CVS Pharmacy (2.4 miles)
    • CVS Pharmacy (2.6 miles)
    • CVS Pharmacy (2.9 miles)
    • Walgreens (3.1 miles)
    • Walgreens (3.1 miles)

    Restaurants

    • McDonald's (1.6 miles)
    • McDonald's (2.2 miles)
    • McDonald's (3 miles)
    • Chick-Fil-A (3 miles)
    • McDonald's (3.3 miles)
    • Chick-Fil-A (3.4 miles)
    • The Cheesecake Factory (3.6 miles)

    Parks

    • Randazzo Softball Park (2.1 miles)
    • Piney Orchard Nature Preserve (4.2 miles)
    • Sawmill Creek Park (4.5 miles)

    Physicians

    • Johns Hopkins odenton (2.2 miles)
    • Greater Maryland Pain Management (2.3 miles)
    • Anne Arundel Dermatolo (3.4 miles)
    • Medical Arts Centre (3.8 miles)
    • Mid Atlantic Neurology Consultants (3.8 miles)
    • Oakwood Medical Building (4.2 miles)
    • Mercy Personal Physicians (5.1 miles)

    Hospitals

    • Kimbrough Ambulatory Care Clinic Main Pharmacy (2.4 miles)

    Cafes

    • Starbucks (3 miles)
    • Starbucks (3.4 miles)
    • Panera Bread (5.5 miles)
    • Panera Bread (5.7 miles)
    • Chesapeake Bay Roasting Company (6.5 miles)
    • Big Bean (8.1 miles)
    • Starbucks (8.8 miles)

    Theaters

    • Cinemark Holdings (3.7 miles)
    • Regal Waugh Chapel & IMAX (5.5 miles)

    Transportation

    • BWI Rental Car Facility (4.4 miles)
    • Hertz Rent A Car (4.4 miles)
    • Avis Rent A Car (4.4 miles)
    • Concourse C (4.6 miles)
    • Concourse B (4.6 miles)
    • Concourse A (4.6 miles)
    • Concourse A/B Food Court (4.6 miles)

    Frequently Asked Questions

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