Diakon Senior Living Ravenwood Campus in Hagerstown, MD
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1183 Luther Drive, Hagerstown, MD 21740
For more information about senior living options: (844) 490-3973
The staff are friendly, attentive, and work well as a team to quickly resolve issues. The facility is clean, well-maintained, and free of odor with pleasant surroundings. The therapy teams are dedicated and capable, helping residents regain mobility and independence. The doctors and staff at Creekside Village are very nice, and the gym and dining room are well-regarded. The care and service are good, with attentive staff and a variety of activities. Individual staff members, such as Ty, are noted for going above and beyond in patient care. The GNA and CNAs are friendly and caring, and the nursing staff respond promptly to medical needs. The facility embraces the motto "many hands, one heart" in its daily work.
The facility is severely understaffed and its nursing staff are rude and neglectful toward residents. The nursing staff are rushed and seem indifferent to upsetting residents and their families. The building is dirty with a strong odor, and daily cleanliness is not maintained after move-in. Residents often do not receive medications as prescribed, sometimes with serious health consequences. Help is not provided in a timely manner; call bells go unanswered for hours. Personal belongings are stolen or not kept secure. Management is ineffective and fails to address complaints, with some reviewers saying the place should be shut down. Several reviews describe the facility as unsafe or abusive, citing neglect and state violations.Diakon Senior Living Ravenwood Campus in Hagerstown is best suited for seniors who need short-term rehab or skilled therapy-supported care and whose families are prepared to stay actively involved in care planning. The most compelling value lies in the rehab pathway: residents can make meaningful progress when the therapy team stays coordinated with nursing oversight, and the facility offers a clean, approachable environment that reduces the sense of institutionalism during recovery. This is not a guaranteed long-term solution, however, and outcomes tend to hinge on reliable staffing and consistent leadership. Families that can commit to ongoing communication, regular care plan reviews, and timely escalation when something veers off course will find Ravenwood more workable than most in this tier.
That said, a strong word of caution is warranted for those seeking dependable daily care for a longer horizon. The reviews reveal chronic concerns about understaffing, uneven care, and management gaps that color day-to-day experiences. Potential residents and their families should be aware that delays in assistance, medication management problems, and occasional lapses in cleanliness have been reported by multiple families. Even when some shifts run smoothly and some aides are described as caring and responsive, these positives are offset by repeated accounts of neglect, poor attitudes in some nursing staff, and a lack of front-door coverage that can leave family members anxious about the level of supervision their loved ones receive.
On the plus side, several families positively singled out the therapy teams and certain nursing staff for real effectiveness. When rehab is the primary goal, Ravenwood can deliver. The physical and occupational therapy personnel are repeatedly praised for fostering progress, coordinating with care plans, and keeping families informed. The dining experience and general environment can be pleasant, with clean common areas and a sense of activity that supports recovery and social engagement. These elements matter: good therapy outcomes and a well-run rehab program can meaningfully offset other weaknesses, but only if the rest of the system - nursing oversight, cleanliness, and timely assistance - holds up consistently.
The tension between strong therapy and weaker overall daily care creates a clear decision fork. If the priority is rehab or post-acute recovery with an emphasis on measurable improvement, Ravenwood can be a viable choice, provided the family remains actively involved and requests regular updates, detailed progress notes, and immediate escalation if care lapses occur. For long-term custodial needs, or scenarios requiring reliable, round-the-clock nursing attention, many reviews counsel caution. The risk of uneven staffing, episodic neglect, or communication gaps can erode confidence over time, making alternatives with proven, stable staffing a more secure option.
Practical next steps sharpen the decision. Visitors should request to meet the therapy team to gauge their approach, ask about nurse-to-resident ratios, and verify how medication administration is tracked and audited. Inspect the daily cleanliness routines, observe how quickly call bells are answered, and talk to current residents or families about the timeliness of care and the front desk experience. Verify that there is transparent, written escalation path for concerns and that leadership regularly shares facility performance data. If the plan centers on rehabilitation, insist on a concrete, time-bound therapy plan with defined milestones and a clear bridge-to-home goal.
In the end, Ravenwood presents a mixed proposition: strong rehabilitation potential in a clean, welcoming setting can make it a solid fit for those who can actively oversee care and tolerate variability in non-therapy nursing tasks. For families prioritizing consistent daily care, predictable nursing responsiveness, and uninterrupted hygiene and safety standards, looking at alternative communities with steadier staffing and clearer accountability is prudent. The prudent course is to schedule thorough tours with careful probing of staffing stability, care consistency, and specific rehab outcomes, then weigh those findings against the compelling but uneven care narratives that define Ravenwood.
80 resident community capacity
1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting.
Detached homesDetached homes are important for seniors because they provide independence and privacy, allowing them to maintain a sense of autonomy in their living space. Additionally, detached homes often offer more space for hobbies and activities, as well as outdoor areas for gardening or relaxation. This can contribute to a better quality of life and overall well-being for seniors. Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Guest parkingGuest parking is important for seniors because it allows their friends and family members to visit them easily and safely. Having convenient parking options can help combat feelings of isolation and loneliness, promote regular social interaction, and improve overall mental and emotional well-being for seniors in senior living communities.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being. KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely. Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Personal care assistantsPersonal care assistants are essential for seniors as they provide assistance with daily tasks, such as dressing, bathing, and medication management. They offer crucial support and companionship to help seniors maintain independence and quality of life in their own homes or in senior living communities.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community.
Arts and craftsEngaging in arts and crafts activities provides seniors with a creative outlet, promotes cognitive function, enhances dexterity and fine motor skills, fosters social interaction, and boosts overall well-being and mental health. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
GamesGames are an essential part of senior living as they help promote cognitive function, social interaction, and overall well-being. Playing games can improve memory, concentration, and decision-making skills while also providing a fun and engaging way to connect with others. Seniors who participate in games regularly tend to experience higher levels of satisfaction and happiness in their daily lives.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
StoriesStories are important for seniors because they provide a sense of connection, stimulate memory and cognitive function, and offer entertainment and emotional engagement. Sharing stories can foster social interaction and create a sense of community among seniors, enhancing their overall well-being and quality of life.The Diakon Senior Living Ravenwood Campus in Hagerstown, MD offers a variety of housing options including detached homes and studio apartments for seniors looking for assisted living. As a Continuing Care Retirement Community (CCRC), residents have access to different levels of care as their needs change over time, including independent living and skilled nursing facility services.
This community provides numerous amenities to enhance the residents' quality of life. There is a beauty salon on-site, ensuring that residents can easily maintain their personal grooming. Cable or satellite TV is available for entertainment purposes, and community-operated transportation is provided for easy access to nearby destinations. A computer center facilitates internet use and communication with loved ones. The campus boasts a dining room where restaurant-style meals are served, and full kitchens are available in the detached homes for those who prefer cooking their own meals. All accommodations are fully furnished with private bathrooms.
A variety of recreational spaces are also available at Ravenwood Campus. Residents can stay active by utilizing the fitness room or enjoy some friendly competition in the gaming room. The well-maintained garden offers an outdoor space ideal for relaxation or leisurely walks. Party spaces are also available for social gatherings, allowing residents to celebrate special occasions with friends and family.
Diakon Senior Living Ravenwood Campus takes pride in providing comprehensive care and support services to its residents. Housekeeping services help ensure clean living spaces, while laundry facilities make it convenient for residents to take care of their clothing needs. Move-in coordination services alleviate any stress associated with transitioning into the community. For short-term stays or respite care, this option is also offered.
The on-site wellness center focuses on promoting mental wellness through various programs and assistance from personal care assistants is provided around-the-clock when needed. Special dietary restrictions and diabetes diets can be accommodated based on individual needs. Transportation arrangements are available not only for non-medical purposes but also specifically catered towards doctor's appointments.
In addition to the excellent amenities and care services, residents can enjoy a vibrant social life with a range of activities available. These include arts and crafts, community-sponsored events, fitness programs, games, live musical performances, planned day trips, resident-led activities, scheduled daily activities, and storytelling sessions.
The Diakon Senior Living Ravenwood Campus is conveniently located in Hagerstown, MD with nearby access to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures that residents have easy access to various amenities and essential services.
Overall, this assisted living community provides a comfortable and supportive environment for seniors seeking a vibrant and fulfilling lifestyle. With its wide array of amenities and comprehensive care services available at all levels of need, the Diakon Senior Living Ravenwood Campus is an ideal choice for those looking to enjoy their golden years with peace of mind.
Diakon Senior Living Ravenwood Campus offers 1-bedroom apartments, Detached homes, and Studio apartments.
Diakon Senior Living Ravenwood Campus is located at 1183 Luther Drive, Hagerstown, MD 21740 in Washington County, Maryland
Diakon Senior Living Ravenwood Campus on seniors.fyi includes 4 photos including images showing landscaping, fireplace, cozy atmosphere, natural light, garden, clouds, single-story, building, and more.
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