24 7 In Home Health Care in Frederick, MD

Pros

• The caregivers are courteous, professional, and empathetic.
• Right at Home delivers consistent, professional care that enables loved ones to remain at home.
• The office and support staff are responsive, patient, and supportive to families.
• Caregivers are well trained, punctual, and go above and beyond to ensure comfort.
• Families feel reassured and confident in the care provided.
• The service is flexible and reliable, even on short notice.

Cons

• Right at Home increases the workload instead of reducing it.
• The first caregiver sent spent 4.5 hours out of 6 on her cell phone.
• The second caregiver had a strong accent and the patient could barely hear or understand her.
• The third caregiver scheduled was a no-show.
• There was no notice or communication when issues arose.
• The fourth caregiver supposed to come after a holiday was not available, leaving the family on their own.
• The client and family had to cancel commitments due to last-minute changes.
• There were frequent inconsistent calls - sometimes multiple for the same issue, other times none.
• They would dial the number and keep the client on hold while figuring out the reason for the call.
• The agency is extremely disorganized and unreliable, and seemed to care little about the impact on the day.
• The care did not meet expectations due to inconsistency among caretakers.
• The first caregiver lacked experience in showering someone with limited mobility.
• It should be a given that caregivers would clean up; they asked if they should clean up, which was problematic.

Review

This community is best suited for families who need around-the-clock in-home support to keep a loved one safely at home. The Frederick operation is consistently described as well run, with caregivers who are courteous, professional, and empathetic, and with office staff that respond quickly to questions and needs. It shines most for clients who require sustained, daily assistance over months or years and who benefit from a care team that can travel with them through medical appointments and routine activities. The ability to maintain continuity - where multiple reviews emphasize on-time arrivals, detailed documentation, and a sense of "family" support - makes this option particularly compelling for those who prize stability and the comfort of familiar surroundings.

Not everyone will find this the right fit, however. Families seeking an utterly flawless scheduling machine with zero room for error may want alternatives. A pattern of no-shows, inconsistent caregiver assignments, and variable caregiving quality shows up in some experiences, including mismatches in expertise for specific tasks and communication lapses around scheduling. For patients who demand specialized at-home interventions beyond general caregiving, or for those operating on tight budgets, the variability can be more than a minor inconvenience. In short, when reliability is non-negotiable and every hour must be perfect, it pays to evaluate other providers or a mix of services to shore up gaps.

The strongest pros here actively offset many of the core downsides. The organization's responsiveness, professional demeanor, and genuine empathy of caregivers create meaningful value, especially when care needs are ongoing and complex. Families repeatedly note that caregivers are well trained, punctual, and willing to go "over and beyond" to prioritize the loved one's comfort. The back office is highlighted as a real asset - staff work to align schedules, accommodate requests, and answer questions promptly. The ability to have caregivers attend appointments and help with personal routines can dramatically reduce family strain, reinforcing the case that the positives often outweigh isolated scheduling hiccups for long-term, at-home care.

That said, practical decision-making must acknowledge the realities surfaced in the reviews. Some clients experienced caregivers without the right level of experience for certain tasks, such as assisting with showers or shaving, and a few instances of last-minute changes or lack of advance notice disrupted daily routines. These are not universal - many families report excellent, stable care - but they are meaningful red flags that can erode confidence if not proactively managed. Prospective clients should plan for variability by insisting on a clear care plan, scheduled supervision, and a written backup strategy, especially during holidays, weekends, or caregiver transitions.

To maximize success, approach this option with a concrete, action-focused plan. Seek a dedicated care manager or point person who can coordinate a consistent caregiver slate and provide quick escalation if issues arise. Specify non-negotiables in writing (task-critical skills, language needs, mobility support, showering/shaving capabilities) and request a small pool of qualified caregivers rather than a rotating roster alone. Establish a reliable scheduling protocol, confirm expectations in advance, and insist on timely communication when changes occur. In practice, the best outcomes come from pairing warm, capable caregivers with disciplined office support that delivers timely updates and predictable coverage - even if occasional hiccups occur.

In the end, this Frederick operation is a credible, practical option for families prioritizing home-based living, 24/7 coverage, and a compassionate caregiving culture. The strong points - staff responsiveness, caregiver professionalism, and the ability to maintain home routines and appointments - deliver real, patient-centered value. The caveats around scheduling reliability and caregiver consistency demand hands-on management and a clear plan for contingencies. When approached with forward planning and realistic expectations, Right at Home of Frederick can meaningfully extend independent living for a loved one and offer families essential peace of mind.

Cafes

• Frederick Social (0.2 miles)
• Frederick Coffee Co & Cafe (0.6 miles)
• Gravel and Grind (0.7 miles)
• Starbucks (0.9 miles)
• Panera Bread (2 miles)

Parks

• Baker Park (0.2 miles)
• Carroll Creek Linear Park (0.6 miles)

Restaurants

• Cafe Nola (0.3 miles)
• Black Hog BBQ (0.3 miles)
• The Tasting Room (0.3 miles)
• Juliet's Italian Market & Cafe (0.3 miles)
• Brewer's Alley (0.3 miles)
• Pistarro's (0.6 miles)
• Olde Mother Brewing (0.6 miles)

Hospitals

• Frederick Memorial Hospital (0.7 miles)
• FMH Radiology (0.7 miles)
• FMH Or (0.8 miles)
• Occupational Health Solutions (0.9 miles)
• Frederick Memorial Hospital (1.1 miles)
• Children's National Medical Center (1.3 miles)
• Advanced Urgent Care (1.3 miles)

Physicians

• Frederick Memorial Hospital (0.7 miles)
• Central ENT Consultants, P.C. (0.7 miles)
• Fountain Medical (0.8 miles)
• Orthopaedic Specialist (0.8 miles)
• Dr Zaidi's office (0.9 miles)
• Dr Kazmi's office (0.9 miles)
• Talk 4 Hours (0.9 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (0.9 miles)
• Crawford (0.9 miles)
• Walgreens (1.2 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.8 miles)