Glen Creek

Pros

• The maintenance team is consistently quick, courteous, and efficient.
• Mary Anne and Stephanie Myers are incredibly kind, professional, and always ready to help.
• The maintenance team is fantastic, quick to respond, and always gets the job done right.
• The entire staff truly cares about the residents.
• The staff at Glen Creek are absolutely amazing; they respond quickly and are very kind.
• Mary Ann is an amazing manager who is warm, empathetic, and explains things clearly.
• Ms Maryann has gone beyond the application process to help with paperwork; residents look forward to being part of the community.
• The best community to live in - family-friendly, clean, and quiet.
• The office staff, especially Marie-Anne and Stephanie, are super nice and helpful.

Cons

• The heater has not worked for two days in cold weather, leaving the resident boiling water to stay warm and expressing disappointment with maintenance.
• The reviewer says the neighborhood feels unsafe, rents have gone up, and residents cannot enjoy the pool safely.
• The bathtubs are too small for someone who is 5'11" or taller, making it hard to sit and stretch legs.
• The reviewer was surprised by a $65 late fee due to a payment timing mix-up.
• Neighbors are described as hosting loud parties and occupying parking spaces, causing hardship for other tenants and prompting calls for accountability or eviction.
• The reviewer claims the complex deducts damages from the initial security deposit and does not contact tenants about getting the deposit back, stating they would not recommend living there.
• The pet deposit is said to be banked instead of being used toward damages, which is viewed negatively.

Review

Glen Creek Apartments comes across in these voices as a community with a strong heartbeat built on responsive care, a friendly front office, and a maintenance crew that everyone seems to rely on. Across many notes, residents repeatedly call out the office staff for their kindness and professionalism, with special praise for Mary, Mary Anne, Stephanie, and Mary Ann (often referred to as Maryann). The sense is that this is more than just a place to live - it's a place where people feel seen and supported, from the moment they reach out about an application to the moment they need something fixed in the unit.

Maintenance is a recurrent theme, and it's almost universally described as quick, reliable, and thorough. Several residents describe problems being addressed promptly, sometimes within the same hour, and they consistently mention the maintenance team's attention to detail and follow-through. Doug is singled out by name for particularly good service, and the overall tone is one of appreciation for a team that takes responsibility seriously and keeps living spaces comfortable and functional. The sentiment is that maintenance at Glen Creek is consistently top-notch and that when issues arise, they're handled efficiently and with a courteous attitude.

The people running the property - office managers and the maintenance crew alike - are widely praised for going above and beyond. Mary Anne and Stephanie Myers are highlighted as incredibly kind, professional, and always ready to help, with stories of smooth, stress-free experiences even during initial applications. Mary Ann (Maryann) is described as warm, empathetic, and clear in her explanations, helping future residents feel confident and welcomed. Across multiple entries, residents emphasize that the staff not only handles routine tasks but also provides reassurance, answers questions promptly, and treats residents like valued members of a community rather than just tenants.

Beyond the people, the property itself earns high marks for its character and environment. Reviewers repeatedly call Glen Creek a great place to live because of its clean, well-maintained grounds, a sense of safety, and a family-friendly vibe. The location is consistently described as convenient, with easy access to nearby amenities and a feeling of being part of a real, caring community. The pool and gym receive positive mentions, and many residents appreciate a quiet, pleasant atmosphere that supports everyday life - making the apartment feel like home rather than just a residence.

However, there are a few practical concerns raised by residents that temper the otherwise glowing picture. One resident notes a significant accessibility issue - the entrance has a large step and the curb poses a challenge for a wheelchair-bound mother, making it hard to get in and out of the unit and car. The request for a ramp or alternative solution reflects a genuine need for improved accessibility, suggesting a path for management to address a resident's health and safety within the building. Other practical challenges appear during harsher weather or emergencies, such as a heater that stopped working during cold snaps, forcing the resident to improvise with boiling water to stay warm. These anecdotes underscore the reality that even in a highly regarded community, weather, layout, and equipment can still test daily life.

Other lines of feedback touch on cost, policy, and living conditions. A review mentions a late fee applied after paying part of the rent on different days in the month, highlighting a misunderstanding or miscommunication about what constitutes timely payment. There are also concerns about bathroom size limiting comfort, particularly for taller residents, and a sense that some neighborhood dynamics - especially late-night gatherings and noisy parties - pose a challenge to quiet, safe living. While these comments sometimes reflect temporary frustrations, they also point to areas where residents would appreciate more consistent enforcement of rules and clearer information.

Pet deposits and move-out practices appear in a critical note as well. One reviewer accuses the management of banking the nonrefundable pet deposit and applying damages to the security deposit instead of returning the pet deposit, along with a lack of communication about deposits at move-out. This perspective represents a contrasting thread to the otherwise positive theme and highlights the importance of transparent financial practices and proactive communication to sustain trust among long-term residents.

Taken together, Glen Creek Apartments emerges as a community that many residents happily call home: a place with outstanding people, a responsive maintenance team, and a welcoming culture that makes living there feel easy and comfortable. Yet, the same collection of voices also reminds us that the building can benefit from concrete improvements - especially in accessibility, seasonal maintenance reliability, neighborhood safety assurances, and transparent handling of payments, fees, and deposits. The blend of commendation and constructive critique paints a picture of a vibrant community that cares deeply about its residents, with clear opportunities to grow stronger and more inclusive in its day-to-day operations.

Restaurants

• Waffle House (0.5 miles)
• McDonald's (0.6 miles)
• Cracker Barrel (0.6 miles)
• Chili's Grill & Bar (1.7 miles)
• Chick-Fil-A (1.8 miles)
• McDonald's (1.8 miles)
• Chipotle Mexican Grill (1.9 miles)

Physicians

• Gar-El David Dr (1.9 miles)
• Ghosh Bijoy K MD (2.1 miles)
• Chesapeake Sports and Orthopaedics (2.1 miles)
• Khanjar Samir MD (2.1 miles)
• Family Healthcare of Elkton (2.1 miles)
• Edward O Tackey MD - Edward Tackey, MD (2.1 miles)
• David Martini, MD FACS - Replenish (2.3 miles)

Pharmacies

• Rite Aid (1.9 miles)
• Health Mart Pharmacy (2.1 miles)
• Walgreens (2.2 miles)
• ACME Markets Pharmacy (2.2 miles)
• Elkton Friendly Pharmacy (2.3 miles)
• Welcare Pharmacy (2.4 miles)
• Walgreens (3.1 miles)

Hospitals

• The Wound Care Center at Union Hospital (2.1 miles)
• Newark Local STD Testing (3.7 miles)
• Medical Arts Pavilion 1 (8.1 miles)

Cafes

• Starbucks (2.4 miles)
• Starbucks (3.5 miles)
• Drip Cafe (4.7 miles)
• Little Goat Coffee Roasting (4.8 miles)
• Starbucks (4.8 miles)
• Starbucks (7.8 miles)

Theaters

• Regal Peoples Plaza (3.4 miles)

Parks

• Glasgow Park Playground (4 miles)
• Glasgow Park (4.1 miles)
• White Clay Creek State Park (5.6 miles)

Places of Worship

• Vineyard Christian Fellowship (7.6 miles)
• The Barn (7.6 miles)