Laurelwood Healthcare Center - Elkton
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100 Laurel Drive, Elkton, MD 21921
For more information about senior living options: (844) 490-3973
At Laurelwood Healthcare Center in Elkton, the monthly cost for a private room is $4,887. This figure is slightly lower than the average private room rate in Cecil County, which stands at $4,993. When compared to the broader Maryland state average of $4,112 for similar accommodations, Laurelwood's pricing reflects a competitive positioning within the local market while still providing quality care and services tailored to residents' needs. This balance of cost and quality makes Laurelwood an appealing choice for families seeking specialized healthcare options in the region.
| Floor plans | Laurelwood Healthcare Center - Elkton | Cecil County | Maryland |
|---|---|---|---|
| Private | $4,887 | $4,993 | $4,112 |
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A chorus of experiences surrounds Laurelwood, painting a picture of a facility that inspires both praise and alarm. Some reviewers speak of compassion, steady leadership, and moments of genuine dedication, while others recount chaotic care, disorganization, and frightening lapses that threaten patient safety. Taken together, the notes form a complicated mosaic: not a single verdict, but a landscape of care that ranges from hopeful to harrowing.
One of the strongest and most personal accounts centers on a husband who died after what the writer perceives as a delayed response to a life-threatening condition. The reviewer describes pneumonia in both lungs, followed by sepsis, and notes that by the time they were notified and arrived at Union Hospital - "less than a city block away" - the patient was already on a respirator. An ER physician was attempting to place a central line as the family arrived. The account places responsibility for the tragedy on the perceived delay in timely medical intervention, casting a long shadow over the facility's emergency responsiveness and the overall sense of urgency during a crisis.
Amid the gravity of such losses, praise for individual leaders and staff members surfaces alongside the criticisms. Monique Douglas is celebrated as "the true definition of a servant leader" who demonstrates compassion and a commitment to serving clients. In a situation involving a non-compliant resident, the reviewer credits Douglas with resourcefulness and going "above and beyond" to secure the needed services despite barriers. The sentiment is that Douglas's passion and ability to lead could drive sustainable improvements, and the reviewer explicitly wishes for continued positive influence from her leadership.
Another note of balance comes from a reviewer who, despite having read reviews, toured the facility and found the staff to be welcoming. They credit the EHRC and the Director of Nursing (DON) for taking the time to answer questions and reassure them that the care would meet - if not exceed - needs and improve quality of life. They acknowledge opportunities for improvement but express confidence in the current team to deliver better care, signaling that improvement is possible when leadership and frontline staff work together.
Yet, those positive signals are interwoven with serious grievances about theft, mismanagement, and unresolved issues that spiraled into lengthy, painful processes. One reviewer recounted a brother's passing and a complaint that his belongings were not returned, with a sense that the family's attempts to obtain redress were met with delays and inaction. The reviewer asserts that, after many conversations with corporate offices in Ohio, resolutions were not forthcoming, leaving a sour impression about accountability and responsiveness at the facility.
The denunciations grow more vehement in other postings. Phrases like "you'd be safer to go skydiving without a parachute than go to this hell hole" and "I wouldn't let these people watch my goldfish over the weekend" underscore a perception that Laurelwood remains unsafe, untrustworthy, or both. A recurring theme is neglect - patients going without medications, a perception that staff are disengaged or indifferent, and a sense that the facility places administrative concerns above patient well-being. One reviewer laments that their mother was not given essential medications, was told no, and faced a DNR discussion amid concerns about whether staff knew what they were administering. The reviewer describes a patient "in shock," with strokes and kidney failure, and an environment where urgent medical needs were not promptly addressed.
Another narrative insists that the facility operates in a cycle of delays and miscommunications that leave families feeling powerless. A family member describes an almost fatal situation for their mother weeks earlier, when crucial medications were missed around the time of arrival and when visiting restrictions prevented timely alternatives from being brought in. The account emphasizes the frustration of not being able to obtain timely, accurate information about medications and conditions, and it echoes a broader concern about the balance between administrative processes and bedside care.
Several accounts zoom in on specific personnel rather than the institution as a whole. A reviewer mentions a rude receptionist named Ally, suggesting that staff attitudes can compound patient-family distress. Other reviewers recount a general sense of disorganization, with complaints about inconsistent pain management, malfunctioning equipment like wheelchairs, and short-staffing that undermines daily routines such as hygiene and meals. A particularly stark message describes a "complete circus" of a facility where devices break, medications are inconsistent, and therapy is intermittent or non-existent, leaving families feeling they must advocate aggressively just to secure basic care.
There are, nonetheless, moments of genuine warmth and effectiveness. One family member speaks highly of the care their grandfather received: a staff that was kind and attentive, a room that felt homey, and activities and social time that contributed to his sense of safety and well-being. In another episode, a mother's stay is described as "nothing short of perfect" despite an older building; admissions staff are praised for guiding the process, nurses and caregivers are described as lovely, and a social worker helped with discharge planning. These appreciations remind readers that care can be compassionate and competent, even when other reviews reveal serious shortcomings.
There is also a deeply personal account from a former resident who required rehab after a stroke. The rehab department is praised for its excellence, while the nursing staff is described as "horrible." The reviewer recounts being ignored for bathroom needs, being told lines that suggested indifference and even disrespect, and a broader sense that some staff were not invested in helping the resident recover. The frustration culminates in a decision to pursue care elsewhere, underscoring a tension that runs through many reviews: specialized units and compassionate individuals can coexist with elsewhere-claimed neglect in other parts of the same facility.
A separate thread of reviews focuses on the emotional toll of the experience for families: a sense that management, especially corporate leadership, has been slow to respond or unaware of the lived realities on the ground. Some reviewers describe repeated calls and the feeling that their concerns were not adequately addressed, while others directly challenge the facility's leadership, saying that the corporate response was "a complete joke" and even drawing an extreme comparison to animal cruelty to illustrate perceived neglect. The sentiment is clear: accountability feels distant, and families experience frustration that the system does not seem to listen, protect, or rectify issues with consistency.
Together, these accounts create a complex portrait of Laurelwood. For some families, the facility offers compassionate care, responsive leadership, and a supportive environment that helps patients and families navigate difficult health journeys. For others, Laurelwood embodies alarms about missed medications, delayed response to emergencies, miscommunication, staff shortages, and treatment that feels misaligned with the urgent needs of vulnerable patients. Interlaced with praise and blame are calls for accountability, better staffing, stronger oversight, and a renewed commitment to patient-centered care. The result is a nuanced, often painful, but undeniably human reflection on what it means to care for people when health crises collide with system pressures.
Laurelwood Healthcare Center in Elkton, MD is a vibrant and comfortable assisted living community that offers a wide range of amenities and services to enhance the quality of life for its residents.
The community features a beauty salon where residents can indulge in pampering treatments and hair styling. They can also enjoy their favorite TV shows or movies with cable or satellite TV in the privacy of their own rooms. Transportation is made easy with community-operated transportation services, which include arranging non-medical transportation as well as transportation to doctor's appointments.
For those who are tech-savvy or simply need access to computers, there is a computer center equipped with high-speed internet. A dedicated dining room provides restaurant-style dining experiences for residents, serving delicious meals prepared by the staff that take into account special dietary restrictions such as diabetes diets.
Laurelwood Healthcare Center understands the importance of physical fitness, so they have a fitness room where residents can engage in exercise programs designed to keep them active and healthy. The center is fully furnished, ensuring that residents feel at home right from the moment they move in.
To keep residents entertained and engaged, there is a gaming room equipped with various games and a small library where book lovers can find their favorite reads. For outdoor enthusiasts, there is an outdoor space where they can enjoy fresh air and nature.
Housekeeping services are provided to keep the living spaces clean and tidy. Each resident has their own private bathroom for convenience and privacy. High-speed Wi-Fi internet is available throughout the community to ensure everyone stays connected.
In terms of care services, Laurelwood Healthcare Center offers 24-hour call system for assistance at any time, along with round-the-clock supervision to ensure the safety and wellbeing of all residents. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure proper dosage schedules are followed.
The community also focuses on mental wellness, offering a program that promotes emotional and psychological health. Transportation arrangements are made for residents who require it.
Additionally, Laurelwood Healthcare Center is conveniently located near several amenities including cafes, pharmacies, physicians, restaurants, theaters, and hospitals.
Overall, Laurelwood Healthcare Center in Elkton, MD provides a vibrant and comfortable assisted living community with a wide range of amenities and services to meet the needs of its residents in a caring and supportive environment.
This area of Elkton, Maryland offers a variety of amenities and services for seniors looking to live in a convenient and accessible location. With multiple pharmacies within close proximity, accessing medication and healthcare services is easily achievable. Additionally, there are several physicians' offices nearby for regular check-ups and medical care. The presence of hospitals such as The Wound Care Center at Union Hospital ensures that emergency medical services are readily available. For leisure activities, there are cafes, restaurants, theaters, parks, and places of worship in the vicinity, providing opportunities for social engagement and relaxation. Furthermore, transportation options like Summit Airport offer convenience for travel needs. Overall, this area provides a well-rounded environment suitable for senior living with its range of amenities and services.
At Laurelwood Healthcare Center in Elkton, the monthly cost for a private room is $4,887. This figure is slightly lower than the average private room rate in Cecil County, which stands at $4,993. When compared to the broader Maryland state average of $4,112 for similar accommodations, Laurelwood's pricing reflects a competitive positioning within the local market while still providing quality care and services tailored to residents' needs. This balance of cost and quality makes Laurelwood an appealing choice for families seeking specialized healthcare options in the region.
Laurelwood Healthcare Center - Elkton is located at 100 Laurel Drive, Elkton, MD 21921 in Cecil County, Maryland
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