Maxim Healthcare Services

Pros

• The staff at Maxim Healthcare Group have done an outstanding job with his son.
• His son has made significant progress toward his goals thanks to the staff's efforts.
• The team quickly addresses his son's needs and answers questions and concerns.
• They all work very hard to provide outstanding service to his son.
• Sheila Cornelious is a top BCBA and a great person.
• The service provided was fantastic.

Cons

• Maxim is not good at employment verification.
• Maxim has not supplied an aide in over a month, despite hours being claimed.
• An aide quit Maxim after being assigned, leaving the family without coverage.
• The reviewer had to hire an aide at their own expense, with charges to Maxim for each additional aide.
• The reviewer warns that mentioning Maxim should be avoided - "run and hide."
• The staff is described as very unprofessional and in need of code-of-conduct training.
• The department was closed, despite health care workers being treated nicely.

Review

A mixed bag of experiences paints a complicated picture of Maxim Healthcare Group, reflecting both high praise and troubling concerns. On one hand, there are voices that celebrate the care and progress their family has seen, especially when it comes to children who are receiving specialized support. On the other hand, there are sharp accusations about scheduling failures, billing disputes, and gaps in service that have left families frustrated and financially stretched. Taken together, the remarks illustrate a service that can be deeply impactful for some families while falling short for others in critical moments.

One of the strongest warnings in these accounts centers on employment verification and scheduling. A reviewer describes a troubling sequence where a spouse signed up with Maxim with the expectation that aides would be supplied. According to this account, only one aide appeared, and that aide eventually quit the company. After that departure, the reviewer alleges that Maxim claimed to retain all hours but failed to provide any aide for more than a month. The result was that the reviewer had to hire an outside aide at their own expense, with a clear implication that Maxim would be financially responsible for reimbursements, if at all possible. This narrative conveys a sense of betrayal and financial strain, with the overarching message that the name "Maxim" should be approached with caution. The intensity of the frustration is palpable, including a direct warning about what happens when someone mentions Maxim.

Beyond the financially charged concerns, there is also a strong contrast in how some families experienced care. Separately, another reviewer expresses deep satisfaction with the Maxim Healthcare Group staff who have supported their son. They describe notable growth toward goals and praise the team's responsiveness - how quickly they address questions and concerns and how hard they work to deliver what they call an outstanding service for their child. For this family, the people at Maxim are described as dedicated and capable, a group of amazing individuals who have earned their appreciation and trust through consistent, meaningful progress.

There is also mention of service delivery in broader terms, acknowledging that healthcare workers were treated well. One note indicates the staff themselves were treated nicely, but the department referenced in that instance was closed, implying an interruption or limitation in available services at that time. This detail adds texture to the overall picture: even when frontline caregivers are respected and supported, organizational factors such as department closures can interrupt continuity of care and affect families' experiences.

A particular name pops up in the praise as well: Sheila Cornelious, described as the best BCBA (board-certified behavior analyst) and a great person. This specific commendation stands out against the more general discussions of service and administration, highlighting how individual practitioners can leave a lasting positive impression even when other aspects of the system feel unstable or inconsistent.

Training and professional conduct also enter the conversation. One line notes that there is online training available on code of conduct, which suggests an emphasis on formal ethics and professional standards. Yet this same thread includes a critique: staff reportedly need more training on code of conduct and on how to communicate effectively over the phone, described as very unprofessional in delivery. This contrast - availability of training on one hand, and perceived deficiencies in staff communication on the other - paints a nuanced picture of an organization that is investing in standards but may still be struggling to translate them into consistently professional interactions.

In sum, the collection of remarks presents a company capable of delivering meaningful, life-changing support in some cases, especially for children benefiting from dedicated clinicians and a responsive care team. It also presents serious concerns about reliability, scheduling, and billing that can create financial and emotional strain for families. The experiences range from gratitude for the progress and the people who make it possible to cautionary warnings about unmet promises and gaps in service. The mix of praise for individual caregivers like Sheila Cornelious with critiques of organizational shortcomings suggests a landscape where exemplary personal care can coexist with operational challenges. The recurring themes - dependability, effective communication, and the alignment of promised services with actual delivery - appear at the heart of the varied feedback.

Pharmacies

• Wegmans (0.7 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (4.3 miles)
• CVS Pharmacy (4.3 miles)
• CVS Pharmacy (5.2 miles)
• CVS Pharmacy (5.5 miles)

Restaurants

• Frisco Tap House & Brewery (0.8 miles)
• HomeSlyce (1 miles)
• Hunan Manor Restaurant (1.2 miles)
• Taco Bell (1.3 miles)
• McDonald's (1.5 miles)
• Chick-Fil-A (1.5 miles)
• Chipotle Mexican Grill (1.8 miles)

Cafes

• Starbucks (1.1 miles)
• Starbucks (1.5 miles)
• Starbucks (2.8 miles)
• Café Nordstrom (3.7 miles)
• Starbucks (4.4 miles)
• Starbucks (5.1 miles)
• Starbucks (5.2 miles)

Parks

• Lake Elkhorn Park (1.6 miles)
• Blandair Regional Park (2.6 miles)
• Martin Road Park (3 miles)
• High Ridge Park (4.9 miles)
• Centennial Park (5 miles)
• Centennial Park (5.6 miles)

Physicians

• Seton Medical Group (2.4 miles)
• Dr. Klebanow & Associates (3.8 miles)
• American Radiology Services (3.8 miles)
• American Vein Institute (4 miles)
• Hopkins gastroenterology clinic (4.3 miles)
• Mid Atlantic Nephrology Association (4.4 miles)
• Columbia Dermatology Center (4.4 miles)

Theaters

• AMC Columbia 14 (3.8 miles)
• Cinemark Holdings (5.1 miles)

Places of Worship

• Bridgeway Community Church (3.8 miles)
• St Augustine's Church (6 miles)

Hospitals

• Howard County General Hospital (4.5 miles)
• Howard County General Hospital, Johns Hopkins Medicine (4.5 miles)
• Sheppard Pratt Health System (5.9 miles)
• Kimbrough Ambulatory Care Clinic Main Pharmacy (7.2 miles)

Transportation

• BWI Rental Car Facility (6.2 miles)
• Avis Rent A Car (6.2 miles)
• Hertz Rent A Car (6.2 miles)
• Amtrak/MARC - BWI Rail Station (6.7 miles)