Maxim Healthcare

Pros

• The staff at Maxim Healthcare Group did an outstanding job with their son.
• Their little one has made significant growth toward their goals.
• The team addresses their son's needs quickly and answers any questions or concerns.
• They work very hard to provide outstanding service to their son.
• They are very pleased with the work that Maxim Healthcare Group has done with their son.
• They couldn't be happier with the group of amazing individuals working with their son.
• Sheila Cornelious is described as the best BCBA and a great person.
• The service is described as fantastic.

Cons

• The reviewer states that Maxim is not good at employment verification.
• The reviewer alleges that Maxim failed to supply an aide for over a month after one quit, forcing the reviewer to pay for an outside aide.
• The reviewer warns others to run and hide if they hear about Maxim.
• The reviewer criticizes the staff for lacking training on the code of conduct and describes phone interactions as very unprofessional.
• The reviewer notes that although healthcare workers were treated well, the department was closed.

Review

The collection of notes about Maxim Healthcare Group presents a wide range of experiences, from frustration and alarm to genuine appreciation for the care some families have received. One recurring thread is a concern about reliability and communication, especially around employment verification and consistent staffing, which has left at least one family feeling stranded and personally paying for services out of pocket. The tone shifts from distrust about how the company handles staffing to strong gratitude for the care some staff have provided, illustrating how much depends on which individuals are involved and how their schedules are managed.

A particularly troubling account centers on a failure to provide consistent employment verification and dependable aides. According to this account, a wife signed up with Maxim with the expectation that aides would be supplied regularly. However, only one aide ever showed up, and that aide eventually quit. Since then, the family has not seen an aide for more than a month, leaving them to hire a private aide at their own expense. The writer even states a willingness to charge Maxim back for the cost of any additional aides they must hire in the future. The sentiment is stark: "If someone says Maxim, run and hide," capturing a sense of alarm and dissatisfaction with the level of service and reliability they experienced. This perspective highlights a perceived mismatch between promised support and actual delivery, alongside financial and logistical strain caused by gaps in coverage.

Yet the same compilation also includes deeply positive reflections on the impact Maxim's staff can have. In another thread of feedback, a parent expresses substantial satisfaction with how Maxim's team has worked with their child. They describe noticeable growth toward their goals and commend the team for addressing questions and concerns rapidly. The parent emphasizes that the staff "WORK REALLY HARD" to provide an outstanding service, and they express heartfelt gratitude for the efforts of the team. This perspective paints a picture of a dedicated group of professionals who, when aligned with a family's needs, can drive meaningful progress for a child.

There is also a mention of a department-related hurdle: "Health care workers were treated nice, unfortunately the department was closed." This note suggests a positive interpersonal experience with frontline staff, even as a procedural or administrative closure hindered access to services. It hints at a lived experience where the workers were professional and courteous, even when external circumstances prevented full continuity of care.

Among the individual recognitions, one name stands out: Sheila Cornelious, described as "the best bcba" and a "great person." This concise endorsement underscores that, for some families, a particular clinician's expertise and personal demeanor can make a profound difference in their child's care and the overall experience with Maxim. It shows that even in an environment where general processes may falter, exceptional professionals can leave a lasting positive impression.

Another thread speaks to the need for ongoing professional development and better interaction with clients. There is a note about online training for code of conduct, paired with a direct critique: the staff "needs training on code of conduct and how to talk to people on the phone," labeling the current phone communication as "very unprofessional." This combination - training already in place and a call for improved professional communication - suggests that while the organization may be pursuing standardization and customer care improvements, gaps remain in execution and real-world person-to-person interactions.

In sum, the reviews present a nuanced portrait of Maxim Healthcare Group. On one side, there are clear, heartfelt commendations for the care and progress achieved with children, highlighted by specific praise for individual clinicians and the evident dedication of many staff members. On the other side, there are serious concerns about staffing reliability, clear communication gaps, and the financial and logistical burden that can fall on families when coverage is inconsistent. The mix - ranging from glowing testimonials to pointed warnings and calls for better training - reflects a landscape in which Maxim's impact varies significantly depending on which team members are involved and how effectively the organization manages scheduling and client communications.

Pharmacies

• Wegmans (0.9 miles)
• CVS Pharmacy (2 miles)
• Walgreens (3.4 miles)
• CVS Pharmacy (4.3 miles)
• CVS Pharmacy (4.4 miles)
• CVS Pharmacy (5 miles)
• Walgreens (5.3 miles)

Restaurants

• HomeSlyce (0.9 miles)
• Frisco Tap House & Brewery (1 miles)
• Hunan Manor Restaurant (1.1 miles)
• Taco Bell (1.2 miles)
• McDonald's (1.7 miles)
• Chick-Fil-A (1.7 miles)
• Chipotle Mexican Grill (2 miles)

Cafes

• Starbucks (1.1 miles)
• Starbucks (1.8 miles)
• Starbucks (3 miles)
• Café Nordstrom (3.8 miles)
• Starbucks (4.5 miles)
• Starbucks (5.1 miles)
• Starbucks (5.1 miles)

Parks

• Lake Elkhorn Park (1.6 miles)
• Blandair Regional Park (2.8 miles)
• Martin Road Park (3 miles)
• High Ridge Park (4.6 miles)
• Centennial Park (5.2 miles)
• Centennial Park (5.7 miles)

Physicians

• Seton Medical Group (2.6 miles)
• Dr. Klebanow & Associates (4 miles)
• American Radiology Services (4 miles)
• American Vein Institute (4.1 miles)
• Hopkins gastroenterology clinic (4.3 miles)
• Mid Atlantic Nephrology Association (4.4 miles)
• Columbia Dermatology Center (4.5 miles)

Theaters

• AMC Columbia 14 (3.9 miles)
• Cinemark Holdings (5.2 miles)

Places of Worship

• Bridgeway Community Church (4 miles)
• St Augustine's Church (6.2 miles)

Hospitals

• Howard County General Hospital (4.5 miles)
• Howard County General Hospital, Johns Hopkins Medicine (4.5 miles)
• Sheppard Pratt Health System (6.1 miles)
• Kimbrough Ambulatory Care Clinic Main Pharmacy (7.1 miles)

Transportation

• BWI Rental Car Facility (6.3 miles)
• Avis Rent A Car (6.3 miles)
• Hertz Rent A Car (6.3 miles)
• Amtrak/MARC - BWI Rail Station (6.9 miles)