15304 Spencerville Ct # 101, Burtonsville, MD 20866
For more information about senior living options: (844) 490-3973
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The owner is not vile. She cares about her clients. Home care is the best. The original phone call was very friendly. A caregiver was available immediately.
The owner is unprofessional and rude. The caretaker was unskilled and unable to learn even simple tasks. The reviews come from vindictive individuals who harass and threaten an elderly woman to close her business. The staff did not conduct an onsite personal interview, causing the caregiver to fail to meet specific requirements. The agency lacks a method to track hours worked and requires two checks per week for payment. Hearing issues and heavy accents made communication difficult and prevented good rapport or a positive environment.At Home Care Inc in Burtonsville is best suited for families who want a small, owner-led home care option where personal attention and quick responsiveness can be expected, provided they are willing to take an active, hands-on role in caregiver selection and ongoing oversight. The model appears to work best for households that can tolerate variability in caregiver skill and reliability, and are ready to insist on clear meeting standards, references, and ongoing adjustments. It is not a fit for those seeking a large, highly standardized agency with guaranteed staffing, formal onboarding, and predictable performance.
Those who may want to consider alternatives include families prioritizing consistent, professionally trained staffing, strict scheduling and predictable hours, and transparent, formal processes for billing and care planning. If a family needs strong documentation around caregiver qualifications, standardized training, a stable roster of caregivers, and a built-out escalation protocol when problems arise, a larger, credentialed agency may be a safer fit. For high-needs clients requiring complex, around-the-clock support or seamless continuity of care, another option may deliver greater reliability and accountability.
The strongest pros in this situation center on personal dedication and the potential for rapid caregiver placement when needed. The owner's willingness to care about clients and the capacity for immediate placement can feel reassuring to families who can supervise and steer the arrangement. In practice, that direct engagement can translate into faster problem-solving and a sense that someone is paying attention to day-to-day concerns. Yet these positives are hard to fully leverage when weighed against the primary drawbacks that recur across multiple experiences.
The main drawbacks are persistent and material: inconsistent caregiver quality, limited or unclear onboarding, and communication hurdles that complicate matching patient needs with caregiver abilities. Several reviews point to unskilled caregivers and challenges in achieving good rapport, especially when hearing issues and heavy accents affect conversation. The administrative side also poses friction - no reliable hours-tracking, a biweekly payment rhythm that feels opaque, and a lack of a structured onsite interview process. These factors undermine reliability and create a fragile baseline for long-term care, unless a family is prepared to intervene continually.
To navigate these realities, families should pursue rigorous due diligence before committing. Demand an onsite assessment and a formal caregiver interview as a nonnegotiable baseline, not a courtesy step. Request written expectations detailing tasks, call schedules, response times, and a clear plan for caregiver backup when the primary caregiver is unavailable. Insist on a transparent, documented hours-tracking method and predictable payroll with a straightforward escalation process if issues arise. Consider requiring a trial period with a short-term arrangement to test compatibility and the agency's responsiveness before longer-term commitment. A contingency plan - backup caregivers, clear handoff procedures, and defined decision points - should be in writing from day one.
In practical terms, this community may suit families who are highly engaged, prepared to supervise daily care, and comfortable with a hands-on, adaptive approach. For others, especially those needing unwavering consistency, highly trained caregiving, or rigorous administrative clarity, alternatives will likely deliver greater peace of mind. The decision should hinge on willingness to invest time in caregiver matching, ongoing communication, and structured problem-solving, rather than relying on immediate, implied assurances. When evaluated through that lens, At Home Care Inc becomes a calculated bet: viable for certain scenarios, risky for others, and ultimately best pursued with disciplined due diligence and a clear plan to secure stability over flexibility.
Baltimore-Washington International (15 miles away) Ronald Reagan Washington National (18 miles away)At Home Care Inc is an assisted living community located in the charming town of Burtonsville, MD. Situated amidst a tranquil and residential setting, our community provides a nurturing and homely atmosphere for seniors in need of personalized care.
We pride ourselves on providing top-quality assistance and support to our residents, ensuring their comfort, safety, and overall well-being. Our team of dedicated caregivers is available around the clock to offer individualized care plans tailored to each resident's unique needs and preferences.
For those who enjoy spending time outdoors, At Home Care Inc boasts one beautiful park nearby where residents can take leisurely strolls or enjoy picnics with family members. This serene environment offers a peaceful escape from the bustling city life, allowing our residents to unwind and reconnect with nature.
Our proximity to eight pharmacies ensures convenient access to necessary medications and healthcare supplies while guaranteeing that our residents' medical needs are met promptly. We prioritize the health of our seniors by facilitating regular medication management and organizing timely refills.
With four physicians within close proximity, At Home Care Inc emphasizes comprehensive healthcare services for our residents. Whether it's routine check-ups or specialized treatments, we make sure that medical professionals are accessible whenever needed. This promotes proactive wellness practices and quick medical intervention when required.
Residents at At Home Care Inc have a variety of dining options right at their fingertips with six restaurants conveniently located nearby. Our culinary team prepares delicious and nutritious meals daily, but for those who crave a change of scenery or enjoy dining out occasionally, these local eateries provide enticing options for socializing over a meal or exploring new flavors.
In summary, At Home Care Inc offers an exceptional assisted living experience in Burtonsville, MD. With scenic parks nearby for outdoor relaxation, numerous pharmacies for easy access to medications, skilled physicians just a stone's throw away, and an array of dining options at hand – we ensure the utmost comfort and convenience for all our cherished residents.
At Home Care Inc is located at 15304 Spencerville Ct # 101, Burtonsville, MD 20866 in Montgomery County, Maryland
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