2224 Kings House Road, Silver Spring, MD 20905
For more information about senior living options: (844) 490-3973
The EMT was dedicated to ensuring the safe transport of the patient to the hospital. The facility was called upon to provide assistance, demonstrating a willingness to help when needed. The staff member present showed a level of effort and commitment to assisting with the patient’s needs despite challenges. The importance of having trained personnel in caregiving settings was highlighted, showcasing the need for quality care in facilities.
The facility lacks adequate staff during critical times, putting patients at risk. Employees appear untrained and unable to perform basic tasks necessary for patient care. The environment is cluttered and unsafe, making it difficult to assist patients efficiently. Staff members are unable to communicate effectively, leading to confusion and inadequate assistance. Required paperwork is unavailable, indicating a lack of organization and professionalism in the facility.In an alarming account from a paramedic, serious concerns have been raised about the lack of adequate care and professionalism at a specific facility. The EMT's experience paints a disturbing picture of a place that, reportedly, falls short in meeting even the basic standards expected in healthcare settings designed for vulnerable patients. This review serves as a stark warning for families considering long-term care options for their loved ones.
The EMT was called to the facility to transport a patient to the hospital but encountered significant obstacles upon arrival. One of the most disconcerting observations was the apparent lack of staff—it appeared that only one individual was present to assist with patient care. This raises serious questions about staffing levels and emergency preparedness at the facility, which are critical factors for ensuring resident safety and well-being. In any healthcare environment, particularly those caring for individuals who may require assistance with mobility or daily tasks, an adequate number of trained professionals is vital.
Compounding these issues was the staff member's apparent inability to perform essential duties required for patient care and safe transportation. The EMT reported difficulties with basic equipment; specifically, they struggled to adjust the patient's bed rails and height settings necessary for safely transferring the patient onto a stretcher. Such fundamental knowledge is essential in any medical setting where patients are often dependent on caregivers not just for comfort, but also for their safety during transfers. The inability to resolve these simple operational tasks runs counter to expectations from healthcare providers tasked with caring for individuals who might be incapacitated or needing physical support.
Moreover, another layer of concern emerged regarding hygiene practices and protocols within the facility. The review flagged that this lone staff member could not change the patient's urine bag—an essential part of maintaining cleanliness and comfort in patient care. Personal hygiene is not merely best practice; it is crucial in preventing infections and promoting overall health in already vulnerable populations. This gap suggests that procedural training may be inadequate or non-existent among staff members at this facility.
The situation escalated further when paperwork—which is legally mandated within such institutions—was found to be unavailable by this single employee when requested by emergency personnel. Documentation is paramount in healthcare settings as it includes medical histories, consent forms, treatment plans, and other critical information needed by ambulance crews during emergencies. This absence indicates severe systemic failings within organizational management which can pose risks not just locally but broadly across various facets of patient care.
Lastly, language barriers contributed significantly to complications during this encounter. The staff member’s limited ability to communicate effectively created additional layers of difficulty for both emergency responders and likely contributed further distressing experiences for patients requiring immediate attention. Effective communication plays an essential role in delivering optimal care; if caregivers cannot understand instructions or convey important information regarding a patient's condition or needs, it significantly undermines quality assurance measures inherent in professional healthcare delivery.
In conclusion, this particular facility's shortcomings highlight red flags that demand attention from regulatory bodies and potential clients alike. For families exploring options for loved ones requiring ongoing support or rehabilitation services, selecting an establishment exhibiting clear competence and reliable staffing must remain paramount—a responsibility underscored by reviews like these that emphasize transparency regarding conditions faced within caregiving environments today.
5 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments Diabetes diet Special dietary restrictions Community-sponsored activities Scheduled daily activitiesThe Royal Residential Services in Silver Spring, MD is a premiere assisted living community that offers a variety of amenities and care services to meet the needs of residents. Their fully furnished accommodations provide a comfortable and home-like atmosphere for individuals looking for assistance with daily activities.
Residents can enjoy the spacious dining room where delicious meals are prepared and served, taking into consideration any special dietary restrictions. The community also features outdoor spaces such as a garden, allowing residents to relax and enjoy nature.
Housekeeping services are provided to ensure that the living spaces are clean and well-maintained. Additionally, move-in coordination is available to assist new residents with a smooth transition into their new home.
Care services offered at Royal Residential Services include assistance with activities of daily living such as bathing, dressing, and transfers. Caregivers coordinate with healthcare providers to ensure that residents receive necessary medical attention and medication management. For those with diabetes or specific dietary needs, a specialized diet plan is available.
Transportation arrangements are made for medical appointments and doctors' visits, ensuring that residents have access to the healthcare they need.
To enhance quality of life, scheduled daily activities are organized by staff members to keep residents engaged and socially active. Whether it's participating in group activities or enjoying some quiet time in the reading room, there is always something for everyone.
Located conveniently close to several pharmacies, physicians, and restaurants, Royal Residential Services provides easy accessibility to essential services outside the community.
Overall, this assisted living community offers a secure and supportive environment where individuals can thrive while receiving personalized care tailored to their unique needs.
This part of Silver Spring, Maryland offers a convenient and diverse range of amenities for seniors considering living in the area. With multiple pharmacies such as CVS and Walgreens nearby, access to prescription medications and healthcare needs is readily available. In terms of dining options, there are familiar chains like McDonald's and Chick-Fil-A, as well as more upscale choices like Facci Ristorante and First Watch. For medical care, there are reputable physicians and hospitals within a reasonable distance, such as Eternal Dermatology and Holy Cross Hospital. Additionally, the proximity to parks like Georgian Forest Park provides opportunities for outdoor recreation and relaxation. The area also boasts easy access to public transportation with several Metro stations nearby. Overall, this part of Silver Spring offers a mix of essential services, healthcare facilities, dining options, recreational opportunities, and ease of transportation that may appeal to seniors looking for a well-rounded community to call home.
Royal Residential Services is located at 2224 Kings House Road, Silver Spring, MD 20905 in Montgomery County, Maryland
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