Oak Manor Healthcare Center
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3415 Greencastle Road, Burtonsville, MD 20866
For more information about senior living options: (844) 490-3973
Oak Manor Healthcare Center presents a competitive pricing structure for its long-term care services, with monthly costs reflecting the quality of care and amenities provided. For semi-private rooms, residents can expect to pay $4,695, which is higher than both the Montgomery County average of $4,337 and the state average of $3,545. Studio accommodations are priced at $5,895, surpassing local trends and the Maryland average of $4,656. The most notable difference occurs with one-bedroom units, where Oak Manor's rate of $6,695 significantly exceeds both the county's price of $4,842 and the state's figure of $3,904. While these costs may be on the higher end compared to neighboring options, they reflect a commitment to high-quality care and a supportive living environment tailored to meet residents' needs.
| Floor plans | Oak Manor Healthcare Center | Montgomery County | Maryland |
|---|---|---|---|
| Semi-Private | $4,695 | $4,337 | $3,545 |
| Studio | $5,895 | $5,542 | $4,656 |
| 1 Bedroom | $6,695 | $4,842 | $3,904 |
The front staff are very welcoming. Some staff members are wonderful and caring. The facility is kept clean and well maintained. The activities department staff are nice, positive, and engage residents with games. The administrator is doing a fantastic job. The receptionist is polite, knowledgeable, and a great asset. Nurses and social workers are described as great and caring.
The staff ignore the call bell, effectively preventing timely help for patients. Nurses lacked the skill to operate the infusion pump, causing missed antibiotic treatment for days. Oral medications were not consistently given on time, with nurses sometimes skipping them to avoid trouble. Daily monitoring was inadequate, delaying diagnosis of conditions such as deep vein thrombosis. Wounds and wound dressings were neglected for days after nursing orders were issued. The facility suffers from insufficient staffing and some staff with poor attitude and little empathy. The food was below adequate and the rooms were not modern or up-to-date. Residents were left in waste for extended periods, indicating neglect. An IV line was detached, near the bed, and broken, compromising patient safety.Across a range of experiences, Oak Manor facilities elicit a wide spectrum of impressions from families and residents. On one hand, there are stories of warmth, attentiveness, and dependable routines that bring a sense of reassurance to loved ones who rely on the staff for crucial care. On the other hand, there are serious, sometimes alarming accounts of gaps in medical oversight, inconsistent staffing, and moments when families felt their loved ones were not treated with the attention and urgency they deserve. The collection of feedback paints a picture of a facility that can be a source of real comfort for some, while for others it has been a source of worry and frustration.
Several reviewers highlight positive interactions that stand in sharp contrast to the negatives. The front desk and administrative staff receive frequent praise for being welcoming, knowledgeable, and helpful, with specific appreciation for individuals described as competent and patient. The activities department also earns high marks: Sharda and Jackie are repeatedly cited for their kindness, their ability to keep families connected during COVID-19 shutdowns, and their efforts to involve residents in bingo, trivia, and other engaging activities. Other staff members - such as Tresha in housekeeping, and Patricia the Social Worker - are celebrated for their reliability, communication, and empathy. In these accounts, staff members go the extra mile, coordinating visits, keeping families informed, and making small but meaningful moments of comfort possible even in difficult circumstances. There are also mentions of a new administrator, Mr. Johnson, in a very positive light, along with recognition for Sara, the front-desk receptionist, and for the nurses who consistently show care and professionalism.
Yet alongside these commendations, a breadth of troubling experiences recurs. One reviewer recounts feeling that family members are treated as intrusive rather than as important partners in care, with an instance involving a nurse on the Nightingale unit who seemed to de-emphasize family input and left caregivers feeling that call bells and requests were being deprioritized. In several accounts, basic comfort and timely intervention were not guaranteed: guests reported long waits for essential services such as catheterizations, unresponsiveness to call bells, and delays in addressing urgent needs. The implication across these stories is that patient comfort and safety sometimes take a back seat to other duties, leaving families anxious about whether their loved ones will receive necessary attention when they need it most.
Medical care and safety concerns appear as a particularly troubling theme in some accounts. One patient describes a period of hazardous lapses in care during an infusion therapy course, where nurses lacked the training or willingness to operate an infusion pump, resulting in days without prescribed antibiotics. The same account details missed or skipped medications, a lack of daily physician or nursing oversight, and a failure to properly monitor conditions such as a deep vein thrombosis. Wounds were not dressed on schedule, and several reviewers voice concern that the overall medical management was not aligned with the level of vigilance expected for someone recovering from a serious infection. These descriptions culminate in a stark perception that patient safety could be compromised when proper procedures and timely interventions are not consistently followed.
The physical environment and day-to-day operations also receive mixed emphasis. For some, the rooms - ranging from two-person setups to occasional private spaces after a roommate departs - provide a sense of navigating a traditional facility with practical layouts. Cleanliness is mentioned positively in several reviews, and there is appreciation for the dining flexibility that lets residents opt for alternatives like grilled cheese if the menu options do not suit them. However, several comments point to outdated room furnishings and a less modern atmosphere, with criticisms about limited modernization and the basics of comfort that could be improved, such as window shades and the overall ambiance. The dining experience itself is occasionally described as bland, though some reviewers note that flexibility in meals offers a small but appreciated concession to personal preference.
The COVID era adds another layer to the narrative. The inability to visit in person was described as devastating by families, yet the staff were praised when they stepped in to bridge the gap. The experience of being kept informed through Facetime sessions and scheduled activities helped families cope with isolation, and the staff more broadly are recognized for their role in maintaining connection and continuity of care during a difficult period. Reviewers highlight the importance of communication and empathy from leadership during these times, with some praising specific staff members for their roles in easing anxiety and maintaining routine. Others, however, point to a need for improved leadership communication and more consistent empathy across the broader team.
Taken together, the reviews present a facility landscape marked by both bright spots and significant concerns. The positives - the warmth of the front desk, the reliability of certain staff members, the dedication of activity coordinators, and the responsiveness of some administrators - offer a counterbalance to the more troubling reports of inconsistent staffing, gaps in medical oversight, and experiences that left families worried about safety. Several reviewers acknowledge that there are "jewels" in the organization - nurses and aides who truly care and who make a tangible difference in residents' days - while also insisting that more caregivers, better training, and stronger, more consistent communication are essential to raise the overall standard of care.
In short, Oak Manor facilities appear to be places where care quality can range from compassionate and dependable to dangerously inconsistent, depending on the day, the unit, and the staff on duty. Families seeking care for a loved one may encounter a mix of intimate, supportive interactions and unsettling gaps in medical management. The overarching message is not a simple verdict but a call for more staffing, more comprehensive training, clearer accountability, and a renewed emphasis on empathy and timely care. For those with direct experience, the hope is that these lessons lead to meaningful improvements that keep residents safe, comfortable, and treated with the respect they deserve.
145 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (16 miles away) Ronald Reagan Washington National (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Oak Manor Healthcare Center in Burtonsville, MD is a vibrant and welcoming assisted living community. Our residents enjoy a range of amenities that provide convenience, comfort, and opportunities for socializing.
For our residents' personal care needs, we offer assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff ensures round-the-clock supervision and provides medication management for added peace of mind.
At Oak Manor Healthcare Center, we understand the importance of a nourishing diet. That's why we offer specialized meal preparation and service tailored to individual dietary restrictions including diabetes diets. Our restaurant-style dining room provides an inviting atmosphere for residents to enjoy their meals.
To keep our residents engaged and entertained, we provide an array of activities and programs. From fitness programs to concierge services, there is always something for everyone. Planned day trips and scheduled daily activities keep our residents active and stimulate their minds. We also encourage resident-run activities to foster a sense of community involvement.
Our community prioritizes the well-being of our residents by providing various services such as move-in coordination and transportation arrangement (both non-medical and to doctors appointments). Additionally, we have a mental wellness program in place to support the emotional health of our residents.
Oak Manor Healthcare Center is conveniently located in Burtonsville with several parks, pharmacies, physicians' offices, and restaurants nearby. This allows our residents easy access to recreational areas as well as healthcare services.
Overall, Oak Manor Healthcare Center offers a comfortable and supportive environment where seniors can age gracefully while receiving exceptional care.
This part of Burtonsville, Maryland offers a variety of amenities and services that may be appealing to seniors looking for a convenient and well-equipped community. With multiple pharmacies, restaurants offering diverse dining options, and reputable physicians located within a few miles, residents can easily access essential healthcare services and enjoy dining out. Additionally, the presence of parks and places of worship provides opportunities for recreation and spiritual fulfillment. The proximity to transportation hubs like Greenbelt Metro Station and various hospitals such as Holy Cross Hospital ensure easy access to medical facilities and public transportation options when needed. For those who enjoy coffee or want to socialize in cafes, there are several Starbucks locations nearby as well as other cozy spots like Lost Sock Roasters. Moreover, entertainment options such as AMC Columbia 14 theater are conveniently located for residents to enjoy leisurely activities.
Oak Manor Healthcare Center presents a competitive pricing structure for its long-term care services, with monthly costs reflecting the quality of care and amenities provided. For semi-private rooms, residents can expect to pay $4,695, which is higher than both the Montgomery County average of $4,337 and the state average of $3,545. Studio accommodations are priced at $5,895, surpassing local trends and the Maryland average of $4,656. The most notable difference occurs with one-bedroom units, where Oak Manor's rate of $6,695 significantly exceeds both the county's price of $4,842 and the state's figure of $3,904. While these costs may be on the higher end compared to neighboring options, they reflect a commitment to high-quality care and a supportive living environment tailored to meet residents' needs.
Oak Manor Healthcare Center is located at 3415 Greencastle Road, Burtonsville, MD 20866 in Montgomery County, Maryland
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