New Horizon Assisted Living V

12416 Stirrup Lane, Bowie, MD 20715

For more information about senior living options: (844) 490-3973

4.6 from 82 reviews
5 stars
71
4 stars
3
3 stars
2
2 stars
0
1 stars
6

Assisted Living

Overall Review of New Horizon Assisted Living V

Pros

  • pro The painting event was described as great, with the reviewer enjoying meeting other women, the snacks and drinks, and looking forward to attending another event, while her mother joined in.
  • pro The family was very pleased with Charter Senior Living - of Bowie, calling it a pleasant and pleasurable experience and expressing satisfaction with their choice.
  • pro The mom at Charter is receiving excellent care; she loves her caregivers and the staff are friendly and attentive.
  • pro The staff at Charter are consistently friendly and welcoming, and they take good care of residents like the aunt mentioned.
  • pro Maria Woods is an exemplary professional who has helped with her sister's needs and advocated for residents; the staff are attentive to the community.
  • pro The grandmother's family notes that the staff are incredible and sweet, the grandmother loves it there, and she enjoys bingo and afternoon activities.
  • pro The staff at Charter are wonderful and kind to residents; they feel cared for and enjoy living there.
  • pro A loved one has been a resident for over three years, and the care has been consistently excellent and personal.
  • pro Charter provides many services for aging populations; the staff are awesome and empathetic, and the activities and services are unmatched.
  • pro Charter of Bowie has been a great place for dad; the staff are excellent, with family activities and a welcoming atmosphere.
  • pro The facility is consistently clean and well maintained; residents are treated with respect and love.
  • pro The staff are hard-working and friendly, and the facility is well organized.
  • pro The front desk staff are exceptionally helpful and make a positive first impression.
  • pro The experience at Charter is described as a blessing, with smiles, compassion, professionalism, and care.
  • pro Charter Senior Living at Bowie is described as a home-like environment where the staff are caring, professional, and responsive, making it feel like an extended family.

Cons

  • pro One reviewer does not recommend Charter Senior Living of Bowie as a facility to place a loved one, citing lack of proper care, staff shortages (especially among technicians), and poor communication between administrative staff and techs.
  • pro A reviewer expressed serious concern after finding their uncle had been in bed all day in urine, calling for accountability of the staff.
  • pro A reviewer criticized the food, noting meatballs were black and too tough for their 91-year-old mother to cut, and that meals were not always appetizing.
  • pro A reviewer warned that call necklaces require several reset attempts, a safety hazard, and that the bathing water is often not warm enough.
  • pro A reviewer stated that there is a lack of empathy among some staff toward patients and their families.

Review

The collection of experiences from Charter Senior Living in Bowie paints a picture of a community that many families hold dear. Several reviewers kicked off with high spirits about recent events, highlighting how much they enjoyed times spent there. One person recalled a recent painting event with delight, noting the chance to mingle with other women at the table, complimenting the snacks and drinks, and expressing anticipation for future painting sessions. The writer even shared that their mother joined in the painting fun, underscoring how the activities can engage residents across generations and interests.

Family visits consistently emerged as a cornerstone of the positive impressions. A granddaughter and her mother visited Mom and described the setting as a "pleasant" and "pleasurable" experience, with a team that conveyed friendliness, helpfulness, and politeness. The sense that Charter Bowie is a place where families feel welcome and where their loved ones are treated with care came through in multiple notes, including praise for a Mother's Day celebration that was described as wonderful. In these accounts, the staff's demeanor - consistently warm, attentive, and respectful - helped reinforce the belief that Mom is in good hands.

Care quality and staff devotion appear repeatedly as central themes. Several reviewers emphasized how the caregivers are not only friendly but genuinely attentive to individual needs. One person specifically highlighted how much their mom loves her caregivers and how the staff's loving service stands out. The same sentiment appeared across notes about other relatives - an aunt, a grandmother, or a dad - where the staff's attentiveness and approachable nature were repeatedly described as reassuring. The willingness of staff to listen and respond to concerns, as well as the overall sense of being cared for, contributed greatly to the sense that Charter Bowie is a place where residents feel valued and supported.

Advocacy, community, and meaningful activities were repeatedly cited as strengths. Maria Woods, described as an exemplary professional, was praised for helping a sister navigate her needs and for being an advocate for residents. Reviewers consistently noted that the food is delicious and that there are ample activities for residents, with staff who engage people in meaningful ways. Across several accounts, residents and their families mentioned feeling like integral parts of a thriving community, where residents are cared for with empathy and where the entire staff demonstrates a commitment to residents' dignity and happiness.

A strong thread across many narratives was the sense of warmth from individual staff members and the ease of daily life at the community. Families described staff as friendly, welcoming, and deeply involved in resident well-being. Grandchildren and other relatives spoke of how the environment blends care with enjoyable social opportunities - bingo, concerts, and other afternoon activities that residents visibly look forward to. In many testimonials, the staff's kindness and the environment's inviting atmosphere were repeatedly linked to why Charter Bowie feels like a real home for loved ones.

Several longer testimonials underscored the longevity and consistency of care. One family noted that their loved one has been a resident for over three years, describing the care as consistently excellent and personal, and stating that Charter Bowie has stood out above other facilities encountered over time. The same reviewer appreciated the staff's willingness to listen and the extensive range of services and activities that keep residents engaged. Another account highlighted how the staff, including specific individuals like Laura M and Evelyn, create a welcoming culture for both residents and families, making family activities and transitions smooth and reassuring.

In addition to positive reflections, a number of reviewers shared deeply personal anecdotes about tours, transitions, and the sense of security Charter Bowie provides. One review described walking through the door to a warm greeting from a receptionist whose smile set the tone for the visit, and how the tour - from marketing to food sampling - left a strong impression that this is the right home for a mom. The writer even described how the Executive Director's team-oriented approach helped everyone feel confident about the move, culminating in gratitude for helping loved ones enjoy their later days in a supportive setting. Another account emphasized the cleanliness and orderly environment, along with consistent expressions of respect and love for residents, including the writer's husband.

Not all feedback was entirely positive, and a few reviewers raised concerns that deserve attention. One reviewer explicitly stated that they would not recommend Charter Bowie, citing a hospitalization that followed a stay at the facility due to a lack of proper care, a perceived staff shortage (especially among technicians), communication gaps between administration and front-line staff, and a perceived lack of empathy from some staff toward patients and their families. Another individual noted a serious issue: a family member found their uncle bedridden in urine for an extended period, raising questions about accountability. Additional criticisms touched on aspects like inconsistent meal presentation, tough meat that a 91-year-old mother could not cut, and safety concerns such as call necklaces needing resets and water temperature for bathing. These messages remind readers that, while many feel deeply positive about Charter Bowie, there are real experiences that warrant careful attention and ongoing improvement.

Despite the mixed notes, the broader portrait remains one of a community with a strong, largely positive reputation - one where cleanliness, respectful treatment, and a sense of family are consistently highlighted. Reviews frequently describe a clean, well-maintained facility with staff who are kind, attentive, and deeply committed to residents' well-being. For many families, Charter Bowie represents not just a place to live, but a place to belong - a semblance of home where care, connection, and community come together in meaningful ways. The spectrum of feedback reflects both the profound appreciation many families feel and the legitimate concerns some have voiced, underscoring a dynamic that continues to evolve as the community grows and responds to residents' needs.

Features

Housing

  • 5 resident community capacity 5 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Baltimore-Washington International (15 miles away) Baltimore-Washington International (15 miles away)
  • Ronald Reagan Washington National (18 miles away) Ronald Reagan Washington National (18 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

New Horizon Assisted Living V in Bowie, MD is a vibrant and comfortable community that offers a range of amenities and care services for seniors. The community features a spacious dining room where residents can enjoy delicious meals prepared by our dedicated staff. Each room is fully furnished to create a cozy and home-like environment.

In addition to the indoor spaces, New Horizon Assisted Living V also boasts a beautiful garden and outdoor space where residents can relax, take a stroll, or bask in the fresh air. Housekeeping services are provided to ensure that each resident's living area remains clean and tidy.

Our community offers move-in coordination to make the transition as smooth as possible for new residents. We understand the importance of staying connected, which is why we provide telephone and Wi-Fi/high-speed internet access so that residents can easily stay in touch with their loved ones.

New Horizon Assisted Living V provides comprehensive care services tailored to meet individual needs. Our dedicated staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that each resident receives appropriate medical care.

For those with special dietary needs, our community offers diabetes diet options and accommodates special dietary restrictions. Meal preparation and service are provided to ensure that residents enjoy nutritious and satisfying meals.

Transportation arrangements are made for medical appointments, allowing residents to attend doctor's visits without hassle. Additionally, there are several pharmacies, physicians' offices, restaurants, cafes, parks, places of worship, and hospitals located conveniently nearby.

At New Horizon Assisted Living V in Bowie, MD, we provide a range of activities for residents to engage in throughout the day. Scheduled daily activities aim to promote social interaction and overall well-being among our residents.

Overall, New Horizon Assisted Living V prides itself on providing exceptional care services while offering comfortable amenities in a convenient location.

Nearby Places of Interest

Places of Worship

  • Christian Community Presbyterian Church (0.4 miles)
  • St Elizabeth Ann Seton Church (4.2 miles)

Restaurants

  • Chick-Fil-A (0.6 miles)
  • McDonald's (1 miles)
  • Bob Evans (1.7 miles)
  • Wendy's (1.8 miles)
  • McDonald's (1.8 miles)
  • Taco Bell (1.9 miles)
  • Applebee's (2 miles)

Pharmacies

  • Walgreens (1 miles)
  • CVS Pharmacy (1.5 miles)
  • CVS Pharmacy (3.8 miles)
  • CVS Pharmacy (4.1 miles)
  • Giant Pharmacy (4.2 miles)
  • Wegmans (5 miles)
  • CVS Pharmacy (5.6 miles)

Physicians

  • TLC Pediatrics (1.5 miles)
  • Malouf Eye Center (1.6 miles)
  • Johns Hopkins (1.6 miles)
  • MyEyeDr (1.7 miles)
  • Maryland Primary Care Physicians (1.8 miles)
  • The Pediatric Group (2.5 miles)
  • Dr Vanessa Allen (3.1 miles)

Hospitals

  • Bowie Health Center-Emergency Medical Care (1.5 miles)
  • Kimbrough Ambulatory Care Clinic Main Pharmacy (8.9 miles)

Parks

  • Allen Pond Park (2.4 miles)
  • Piney Orchard Nature Preserve (6.1 miles)
  • Watkins Regional Park (6.6 miles)

Cafes

  • Chesapeake Bay Roasting Company (4.1 miles)
  • Panera Bread (5.2 miles)
  • Starbucks (6.7 miles)
  • Starbucks (7.1 miles)
  • Starbucks (9.1 miles)
  • Starbucks (9.3 miles)

Theaters

  • Regal Waugh Chapel & IMAX (5.2 miles)

Transportation

  • New Carrollton Amtrak Station (7.3 miles)
  • Greenbelt Station (9.7 miles)
  • Greenbelt Metro Station (9.7 miles)
  • College Park - University of Maryland Metro Station (10.2 miles)

Frequently Asked Questions

Where is New Horizon Assisted Living V?

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