12416 Stirrup Lane, Bowie, MD 20715
For more information about senior living options: (844) 490-3973
The staff is consistently friendly, helpful, and polite. The facility is clean, welcoming, and well maintained. Caregivers are loving, attentive, and dedicated to residents' well-being. Residents enjoy a wide range of activities and social events, making them feel engaged. Families feel reassured that their loved ones are treated with respect and kind, compassionate care. The dining experiences are exceptional, with some residents describing meals as five-star dining. Leadership and staff are praised for going above and beyond and for creating a home-like environment. Families report they can sleep peacefully knowing their loved ones are in good hands.
The reviewer does not recommend Charter Senior Living of Bowie, citing a lack of proper care that led to hospitalization. They report a staff shortage, especially among technicians, and a disconnect between administrative staff and frontline workers. They allege a lack of empathy by some staff toward residents and their families. They recount a grandfather's three falls on the first day, with unsupervised conditions and no doctor visit as promised, resulting in only a partial refund. They claim HeartFields' staff engage in elder abuse and call for arrests and prosecution. They mention meals sometimes being unappetizing, with meatballs that were black and tough, plus safety issues like call necklaces requiring several resets and insufficient warm water. They describe incorrect costs and very poor customer service, saying they would give zero stars if possible.New Horizon Assisted Living V in Bowie is best suited for families seeking a warm, social, home?like environment where caregivers know residents by name and daily life feels purposeful. It is especially fitting for seniors who prize regular social interaction, structured activities, and a reliable rhythm of days filled with clubs, outings, and family events. The community fosters a welcoming vibe, with frontline staff described as friendly, attentive, and genuinely engaged in residents' well?being. For families needing reassurance that their loved ones will be treated with kindness, respect, and visible daily care, New Horizon offers a compelling match.
Key strengths center on staff warmth and resident engagement. Reviews repeatedly highlight caregivers who demonstrate kindness, attentiveness, and a willingness to advocate for residents. The environment is described as clean, well?maintained, and safe, with a homelike atmosphere that eases the transition and reduces anxiety about daily routines. The activity calendar is robust - spanning social events, music, games, and celebrations - giving residents meaningful daily purpose and opportunities to connect with others. Leadership and management are viewed as accessible and responsive, helping families feel heard and involved in care planning.
However, cautions appear in the broader Bowie senior?living landscape that merit close inspection. Some reviews hint at staffing gaps or uneven communication between administration and frontline teams, which can translate into slower responses to changing resident needs. A few families report concerns about specific lapses in care and a desire for clearer, written information on pricing and services. While not universal, these threads remind buyers to verify that there is a reliable escalation path for issues and to secure a transparent, written agreement outlining what is included and what incurs extra charges.
Those cons are offset by the community's visible strengths. Real?time, compassionate caregiving, a dependable daily routine, and a calendar full of engaging activities help residents stay connected, content, and less isolated - crucial quality?of?life factors. Cleanliness and a respectful dining environment contribute to families' confidence that basic needs are being met. When staff demonstrate genuine advocacy for residents and families, as reflected in positive anecdotes about care coordination and responsiveness, minor gaps become more tolerable because trust and communication are improving over time.
Families with residents who need higher acuity medical support or specialized memory care should compare options with proven clinical oversight and secure memory?care environments. Additionally, price transparency should be a priority; if the monthly statement is unclear or fluctuates, it signals the need for closer budgeting and more detailed disclosures. In Bowie, such diligence is prudent because there are facilities with dedicated memory units, more consistent 24/7 nursing coverage, and fixed pricing structures that minimize surprises.
Practical next steps: arrange an in?person tour on a typical day, observe meals, note the pace of activities, and speak with current residents and families about daily realities. Request to meet the care director, obtain a written care plan and calendar, and review the admission agreement line?by?line. For families prioritizing warmth, engagement, and a strong sense of community, New Horizon Assisted Living V in Bowie stands out as a strong option. For those requiring intensive medical management or absolute price predictability, alternatives with deeper clinical coverage or clearer pricing may align better with needs.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (15 miles away) Ronald Reagan Washington National (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.New Horizon Assisted Living V in Bowie, MD is a vibrant and comfortable community that offers a range of amenities and care services for seniors. The community features a spacious dining room where residents can enjoy delicious meals prepared by our dedicated staff. Each room is fully furnished to create a cozy and home-like environment.
In addition to the indoor spaces, New Horizon Assisted Living V also boasts a beautiful garden and outdoor space where residents can relax, take a stroll, or bask in the fresh air. Housekeeping services are provided to ensure that each resident's living area remains clean and tidy.
Our community offers move-in coordination to make the transition as smooth as possible for new residents. We understand the importance of staying connected, which is why we provide telephone and Wi-Fi/high-speed internet access so that residents can easily stay in touch with their loved ones.
New Horizon Assisted Living V provides comprehensive care services tailored to meet individual needs. Our dedicated staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that each resident receives appropriate medical care.
For those with special dietary needs, our community offers diabetes diet options and accommodates special dietary restrictions. Meal preparation and service are provided to ensure that residents enjoy nutritious and satisfying meals.
Transportation arrangements are made for medical appointments, allowing residents to attend doctor's visits without hassle. Additionally, there are several pharmacies, physicians' offices, restaurants, cafes, parks, places of worship, and hospitals located conveniently nearby.
At New Horizon Assisted Living V in Bowie, MD, we provide a range of activities for residents to engage in throughout the day. Scheduled daily activities aim to promote social interaction and overall well-being among our residents.
Overall, New Horizon Assisted Living V prides itself on providing exceptional care services while offering comfortable amenities in a convenient location.
New Horizon Assisted Living V is located at 12416 Stirrup Lane, Bowie, MD 20715 in Prince George's County, Maryland
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