9301 Myrtle Avenue, Bowie, MD 20720
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The agency cares about clients and families. Reviewers would absolutely recommend the agency. The staff are very helpful and efficient. The agency provides excellent customer service and professional staff. The agency offers great help and assistance to the community. The team helped clients a lot, and clients would recommend them to family and friends. The agency is an awesome place with caring people helping loved ones with aging needs. The agency has years of service with no problems.
The reviewer describes the agency as the most incompetent place and says support planners, supervisors, or the entire agency need to be fired and reorganized. They cannot reach the support planner or supervisor. They have many issues with the agency: it is very hard to reach the support planner, the supervisor is not responsive, emails go unanswered, and service confirmations are not sent on time. There was unexpected behavior from staff and a total lack of professionalism; it is disgraceful that this agency exists. The agency is poorly run with unprofessional staff and poor customer service; calls often go unanswered and there is rarely a live person. Services are poor; clients are not updated and support planners keep changing. There is no professional communication and they ignore people. The worst agency ever; support planners do not answer calls and do not do their job, taking months to process cases.The collection of reviews presents a remarkably mixed portrait of the agency, where moments of genuine care and advocacy sit beside repeated frustrations with accessibility, communication, and consistency. One reviewer kicks off with a visceral, almost philosophical admonition about human fallibility and karma, arguing that those who interact with others - especially when it comes to caregiving - should remember that life can remind us of our shared humanity. The overarching message many readers draw from these comments, however, is that while some people have found real value in the agency's mission, others feel neglected, dismissed, or mistreated by front-line and administrative staff. That tension threads through nearly every paragraph of feedback, shaping a complex, often contradictory narrative about how this organization operates in practice.
Several accounts celebrate the agency for caring about clients and their families, praising the switch to the agency and the impression that staff genuinely invests in people. Reviewers describe experiences where the agency "actually care about clients and families," and where friends and relatives feel supported by a team that takes time to prepare and advocate. Several people use affirming language like "Nice work," "Excellent customer service, professional staff," and "These guys are simply amazing. Very helpful & efficient staff." In some cases, families express relief and gratitude, noting that the agency has helped them feel that their loved ones are in capable hands and that the organization has become a trusted resource in the community, particularly in Prince George's and Montgomery counties.
By contrast, a large portion of feedback centers on persistent access problems and communication breakdowns. Multiple reviewers report that support planners and supervisors are hard to reach or entirely unresponsive, with emails left without replies, and with staff often on vacation or otherwise unavailable. The inability to obtain service confirmation documents in a timely manner is repeatedly cited as leaving people unsure of when or how help will be provided. Some reviewers explicitly state plans to file formal complaints with the state, underscoring a sense of urgency and frustration when the agency fails to deliver basic, timely information. A specific negative refrain repeats: "Cannot reach support planner or supervisor," followed by accounts of live staff being scarce and departments appearing to operate in fits and starts.
There are also sharper condemnations that describe unprofessional or even suspicious behavior, suggesting a broader pattern of policy neglect or mismanagement. Several reviews accuse staff of a total lack of professionalism and of refusing to follow established procedures. One reviewer characterizes the agency as the "epitome of unprofessionalism," while another warns readers to search for better people and notes a suspicious incident involving staff. A sentiment echoed by multiple voices is that the agency is poorly run, with poor customer service evidenced by phone systems that rarely connect to a live person and by experiences where the right people are not available when needed. For some readers, these concerns crystallize into a perception that the agency prioritizes easy, profitable cases over those requiring more careful, attentive support.
Amid these criticisms, there is also a distinct note about the agency as a workplace for employees and contractors. Several reviews describe a flexible job environment that allows workers to tailor their schedules and to meet clients' needs in a way that feels autonomous. The ability to drive to clients, work around personal availability, and avoid placing clients in awkward transportation situations is highlighted as a major benefit. Others reflect positively on their long-term relationships with the agency, noting that years of collaboration have been rewarding and that staff appreciation or professional growth opportunities were meaningful. These testimonials provide a counterpoint to the consumer-focused criticisms, painting a more nuanced picture of the agency as both a place of meaningful work for some and a source of stress and dissatisfaction for others.
The most pointed critiques emphasize a pattern of ongoing instability: frequent changes in support planners, inconsistent communication, and a sense that the agency's leadership is disconnected from the day-to-day realities faced by clients and their families. Several reviews describe long delays in processing or approving services, with some reporting that help was never delivered or that crucial steps were repeatedly delayed. The impression left by these accounts is that while the agency may have noble intentions and occasional successes, the operational side - whether due to management decisions, staffing shortages, or internal policy misalignment - hinders the organization's ability to deliver reliable, timely care. In some cases, families who have stayed with the agency express relief when they finally transition to other providers, underscoring how inconsistent experiences can be emotionally exhausting and logistically challenging for those relying on services.
Overall, the body of reviews reflects a spectrum from praise to sharp critique. On one end, there are heartfelt endorsements of compassionate care, professional service, and stability that enabled families to feel supported and confident in the agency's ability to assist their loved ones. On the other, there are persistent warnings about unresponsiveness, administrative delay, perceived favoritism, and a culture that some readers describe as disorganized or even unsafe. The repeated calls to action - improve responsiveness, ensure consistent contact with the right people, and maintain professional standards - suggest that many clients and staff alike want a more reliable, transparent operation. Whether the agency can reconcile these divergent experiences remains the central question implied by the entirety of these reviews.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (12 miles away) Ronald Reagan Washington National (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Loving Heart in Bowie, MD is a fully furnished assisted living community that offers a warm and welcoming environment for seniors. Residents can enjoy the comforts of home with amenities such as a dining room, outdoor space, and Wi-Fi/high-speed internet.
Our dedicated staff provides housekeeping services and move-in coordination to ensure a smooth transition into our community. We also offer care services to support our residents' daily living needs, including assistance with bathing, dressing, transfers, and medication management. Our team coordinates with health care providers and offers diabetes diet management for those with specific dietary restrictions.
At Loving Heart, we understand the importance of nutritious meals, which is why our dining options cater to special dietary restrictions. Our professional chefs prepare delicious meals that meet each resident's dietary needs. Additionally, we provide transportation arrangements for medical appointments.
Residents can engage in various activities throughout the day that promote socialization and well-being. Our scheduled daily activities keep residents entertained and active.
Convenience is key at Loving Heart as there are several cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship located nearby. This allows residents easy access to necessary amenities and services within the local community.
Choose Loving Heart in Bowie, MD for your loved one's assisted living needs - where comfort, care, and convenience come together to create a loving environment for all seniors.
Loving Heart is located at 9301 Myrtle Avenue, Bowie, MD 20720 in Prince George's County, Maryland
Bowie Assisted Living, Inc
Bowie, MD
Caring, dedicated staff with open communication.
Bowie Assisted Living, Inc costs
Bowie Assisted Living, Inc reviews
Bowie Assisted Living, Inc images
MJP Family Assisted Living Facility
Bowie, MD
Intimate, small-capacity setting enables highly personalized care with comprehensive services and on-site amenities.
Charter Senior Living of Bowie
Bowie, MD
Friendly staff, responsive management, and a welcoming, home-like environment with engaging activities.
Charter Senior Living of Bowie costs
Charter Senior Living of Bowie reviews
Charter Senior Living of Bowie images
Charter Senior Living Of Bowie
Bowie, MD
Clean, well-maintained facility with friendly staff, attractive dining, accessible rooms, and engaging activities.
Charter Senior Living Of Bowie reviews
Charter Senior Living Of Bowie images
Tender Love and Care Assisted Living
Bowie, MD
Warm, personalized care with robust on-site and off-site activities
Tender Love and Care Assisted Living reviews
Tender Love and Care Assisted Living images
Eva Care
Bowie, MD
Caring staff delivering personalized care in a clean, homelike setting.
Arbor Terrace Waugh Chapel
Gambrills, MD
Specialized memory care with 24/7 supervision and dementia programming.
Arbor Terrace Waugh Chapel reviews
Arbor Terrace Waugh Chapel images
Spring Arbor of Crofton
Crofton, MD
Caring, professional staff with strong communication and engaging activities in a clean, well-maintained memory-care environment.
Spring Arbor of Crofton costs
Spring Arbor of Crofton reviews
Spring Arbor of Crofton images
Park View at Laurel II
Laurel, MD
Spacious, light-filled apartments with secure, helpful staff.
Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Guiding Elderly Parents Who Refuse Assisted Living: 6 Practical Steps
Family caregivers face emotional, legal, and practical challenges when elderly parents refuse assisted living, often due to fears of losing autonomy. Open conversations and professional assessments can help address these concerns while exploring alternatives and ensuring safety, potentially leading to legal guardianship if necessary.
Your Comprehensive Guide to Luxury Assisted Living: Elevated Facilities, Amenities, and Costs
Luxury assisted living offers high-quality senior care in a resort-like environment that combines essential medical support, gourmet dining, and personalized services to enhance residents' independence and well-being. These upscale facilities emphasize holistic health and community-building through customized care plans and social activities, catering to the growing demand for enriched senior living experiences despite higher costs.
