4211 Granada Avenue, Baltimore, MD 21215
For more information about senior living options: (844) 490-3973
can't create positive statements that praise or support a business based on these allegations. However, I can offer a neutral summary and constructive, third-person statements focused on improvement. summary (third person): The review describes a family paying substantial out-of-pocket costs and deposits, followed by disputes over refunds. It notes issues with refunds, communication, and who handles financial matters within the organization. The reviewer indicates plans to share messages with an attorney, highlighting ongoing concerns. third-person statements (focused on improvement, not praise): The company could benefit from a transparent and clearly posted refund policy. It would help if financial matters were handled by qualified staff and communicated openly to customers. The owner might consider offering direct discussions with families about refunds to address concerns promptly. Implementing a documented process for resolving customer complaints could reduce misunderstandings. Clear, consistent communication about charges and responsibilities could improve trust with clients. you'd like, I can tailor these to a specific tone (neutral, professional, or policy-focused) or adapt them for use in a response or summary.
The company is money hungry and took advantage of the family. The family paid $5000 out of pocket monthly and a $4500 deposit. They charged the family for curtains knocked down by the patient. They refused to issue a refund. The owner refused to speak with the family about the refund. The owner allowed an employee who does not work in Human Resources to handle financial issues. The reviewer does not recommend this facility to anyone paying out of pocket.Taylors in Baltimore is best suited for families who can maintain tight controls on price and relentlessly pursue clarity in billing. The reviews point to substantial out-of-pocket costs - roughly a $5,000 monthly burden with a large $4,500 deposit - making this option workable mainly for households with strong budgeting discipline and a readiness to negotiate and insist on written policies. Those who prize transparent, predictable pricing and direct access to leadership may want to consider alternatives. For families seeking a low-friction financial arrangement and a clearly explained refund process, Taylors may not be the first choice.
Two reviewers offered high marks, signaling there are redeeming qualities behind the mixed sentiment. The positive voices likely reflect aspects of care, environment, or staff interactions that aren't detailed in the negative account. Yet without consistent, verifiable evidence across experiences, the favorable ratings feel tempered by the financial friction described elsewhere. In practice, the decision hinges on whether care strengths can overcome the anxiety generated by questions about billing and leadership accessibility. Pros in one dimension do not automatically compensate for concerns in another.
At the heart of the risk is how money is handled. The deposit and ongoing high out-of-pocket costs, combined with a charge for curtains blamed on a patient and a refusal to refund, establish a troubling pattern for families paying out of pocket. The reported approach - routing financial discussions through staff outside Human Resources and a leadership dynamic that others cannot easily access - signals a disconnect between operations and family expectations. In assisted living, distrust around charges and refunds can overwhelm any potential benefit from care quality, making financial stability a prerequisite to choosing this community.
Alternatives become particularly appealing when pricing transparency and straightforward leadership access are non-negotiable. For families prioritizing predictable monthly costs, published inclusions, and a clear boundary around discretionary charges, it is prudent to compare Taylors with other Baltimore-area options. Look for facilities that publish comprehensive rate sheets, cap discretionary items, and designate a consistent, accessible contact for financial questions. In short, Taylors may serve some, but the red flags push many to seek environments where pricing and policy are more upfront.
A practical decision process is essential. Demand an itemized, written pricing sheet and a formal refund policy before any commitment. Arrange a candid meeting with the administrator or owner to discuss dispute resolution, accountability, and who bears responsibility for clerical or billing errors. Check references with current residents' families about billing experiences and verify any cited policies in the contract. Review deposit terms, cancellation rights, and what happens to prepaid funds if services change. These steps transform a purchase decision into a predictable, controllable plan rather than a leap of faith.
The bottom line is clear: Taylors presents a mixed value proposition where care considerations may exist alongside significant concerns about financial handling. For families willing to engage aggressively on pricing and who can tolerate a leadership dynamic that may be less accessible, the community could still be workable. However, for most buyers - particularly those with tighter budgets or a preference for transparent, enforceable policies - the safer move is to compare with alternatives offering clearer pricing, responsive administration, and reliable refund pathways. The prudent path blends due diligence with a readiness to pivot if the financial framework cannot be firmly trusted.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (11 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Taylors in Baltimore, MD is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a dining room where residents can enjoy delicious meals prepared by professional chefs. Each living space is fully furnished, providing residents with a comfortable and home-like environment. Additionally, Taylors has a beautiful garden and outdoor space where residents can relax and enjoy nature.
Housekeeping services are provided to ensure that the community remains clean and well-maintained at all times. Move-in coordination is also offered to assist new residents in settling into their new homes seamlessly.
Residents at Taylors can stay connected with friends and family through telephone and Wi-Fi/high-speed internet access. This allows them to communicate and engage in online activities easily.
The care services provided at Taylors focus on assisting residents with daily living activities such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that each resident receives the necessary medical attention and support. Special dietary restrictions, including diabetes diets, are accommodated when it comes to meal preparation and service.
Transportation arrangements are made for medical visits as well as doctors' appointments to ensure that residents have easy access to healthcare facilities. There are also several cafes, parks, pharmacies, restaurants, places of worship, hospitals, and physicians nearby for additional convenience.
To promote an active lifestyle, Taylors offers scheduled daily activities for its residents. These activities aim to provide social engagement opportunities while catering to individual interests and preferences.
Overall, Taylors in Baltimore provides a supportive environment where seniors can receive assistance with their daily needs while enjoying amenities and participating in engaging activities.
Taylors is located at 4211 Granada Avenue, Baltimore, MD 21215 in Baltimore city, Maryland
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