4211 Granada Avenue, Baltimore, MD 21215
For more information about senior living options: (844) 490-3973
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The reviewer describes the facility as money-hungry. They say the family had to pay $5,000 out of pocket each month and had already paid a $4,500 deposit. The reviewer claims they were charged for curtains knocked down by the patient. They state the facility refused to refund the charges. The reviewer does not recommend the facility to anyone paying out of pocket. The owner refused to speak with the family about the refund. The owner allegedly allowed an employee who does not work in Human Resources to handle financial issues.A family has shared a strongly negative experience with a company they describe as money hungry and predatory in its financial practices. They say the business took advantage of them at a time when they were paying out of pocket, portraying the company as more focused on profit than on patient care or fair treatment. The tone throughout their account conveys anger, disappointment, and a sense of betrayal, framing the company as one that prioritizes revenue over the needs and welfare of their clients.
The financial burden described is staggering. The family claims they were paying five thousand dollars out of pocket each month, a level of expense that would be crushing for many households. The situation is compounded by a hefty upfront payment, with a four thousand five hundred dollar deposit noted in their account. Taken together, these details paint a picture of a payment structure that the reviewer sees as excessive and as evidence of a business model that relies on hefty upfront costs and ongoing out-of-pocket expenses rather than transparent pricing or fair billing practices.
A particular incident intensifies the complaint: the family was charged for curtains that were allegedly knocked down by a patient. The reviewer characterizes this as an unfair charge resulting from an accident caused by a patient, implying that the costs should not have fallen on the family in this way. The language used suggests the charges were unexpected and unwarranted in the reviewer's view, contributing to a broader impression of mismanagement and a lack of accountability when it comes to billing for incidental damage.
Even more troubling, the family describes the refund as something the company refused to provide. They say the owner would not speak with them about a refund, which intensified their sense of being ignored and dismissed. The frustration is framed not just around the money, but around communication and responsiveness, with the family feeling that they were being shut out of a straightforward resolution by the person at the top of the business.
Another element of the complaint concerns internal procedures. The owner is alleged to have allowed an employee who does not work in Human Resources to handle financial issues. The reviewer interprets this as a sign of improper process, misallocation of responsibilities, or a lack of appropriate expertise in handling money matters. This detail adds to a narrative of disorganization and a lack of professional governance within the operation, making the family feel even more uncertain and distrustful about ongoing dealings.
Looking ahead, the reviewer plans to share pictures of messages from the owner and the employee, but only after obtaining approval from a lawyer. This note underscores their readiness to publicly document and defend their claims, suggesting they view the forthcoming evidence as crucial to supporting their accusations and warnings to others. The stated intention to publish these materials signals a determination to hold the company accountable and to caution future customers who might consider paying out of pocket.
In conclusion, the family states clearly that they do not recommend this facility to anyone who is paying out of pocket. The experience, as they describe it, left them feeling exploited and frustrated by what they view as excessive charges, a lack of refund responsiveness, and questionable internal handling of finances. Their account ends with a warning to others to be wary and to scrutinize any financial arrangements carefully, especially when significant out-of-pocket costs are involved and when there appears to be weak communication and accountability from leadership.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (11 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Taylors in Baltimore, MD is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a dining room where residents can enjoy delicious meals prepared by professional chefs. Each living space is fully furnished, providing residents with a comfortable and home-like environment. Additionally, Taylors has a beautiful garden and outdoor space where residents can relax and enjoy nature.
Housekeeping services are provided to ensure that the community remains clean and well-maintained at all times. Move-in coordination is also offered to assist new residents in settling into their new homes seamlessly.
Residents at Taylors can stay connected with friends and family through telephone and Wi-Fi/high-speed internet access. This allows them to communicate and engage in online activities easily.
The care services provided at Taylors focus on assisting residents with daily living activities such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that each resident receives the necessary medical attention and support. Special dietary restrictions, including diabetes diets, are accommodated when it comes to meal preparation and service.
Transportation arrangements are made for medical visits as well as doctors' appointments to ensure that residents have easy access to healthcare facilities. There are also several cafes, parks, pharmacies, restaurants, places of worship, hospitals, and physicians nearby for additional convenience.
To promote an active lifestyle, Taylors offers scheduled daily activities for its residents. These activities aim to provide social engagement opportunities while catering to individual interests and preferences.
Overall, Taylors in Baltimore provides a supportive environment where seniors can receive assistance with their daily needs while enjoying amenities and participating in engaging activities.
Taylors is located at 4211 Granada Avenue, Baltimore, MD 21215 in Baltimore city, Maryland
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