Assisted Living of Annapolis
Save477 Broadneck Road, Annapolis, MD 21409
For more information about senior living options: (844) 490-3973
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Annapolitan Assisted Living emerges in these accounts as a place where care feels personal and consistent, a community shaped by everyday kindness as much as by professional expertise. Across several stories, families describe a culture in which staff know residents by name, greet them warmly, and foster genuine engagement. The dining room and activities are not afterthoughts but integral parts of daily life, with staff encouraging participation and, when someone declines, patiently observing what might bring a smile or a sense of belonging. The sense conveyed is of a place that treats aging with dignity and respect, where social connection is viewed as central to well-being, even when health needs become more complex.
One family's experience centers on a cousin who arrived in the memory care unit after several years in assisted living. The caregivers' approach stood out: they monitored her mood, suggested that she might be happiest in memory care, and kept her integrated with others for social interaction even when she wasn't fully aware. In the final chapters of her life, the staff did not withdraw; they stepped up their care, ensured she was never left alone, and continued to bathe, feed, and support her. They spoke to her, sang to her, kept her clean, and, at the end, held her hand and helped her let go. The visitor, a hospice volunteer and retired nurse, describes the staff as loving and capable, and she notes the emotional moment when so many of the caregivers came to her after her cousin's belongings were retrieved - ties of care and community plainly visible even in grief.
Another family member expresses deep gratitude for the team's stability and responsiveness over four years of her mother's residency. The facility's administrator, Jim Thompson, is repeatedly highlighted as a steady, pride-worthy leader who has earned trust from families through years of consistent, compassionate management. Crystal, the head nurse, is described as highly responsive to questions, and the entire staff is portrayed as long-tenured and patient-centered. Personal touches - such as a Steelers-themed flower arrangement sent to a funeral home - underscore the sense that Annapolitan feels like a family, where staff and administrators invest personally in the lives of residents and their families.
Yet not all experiences at Annapolitan measure the same for every family. One reviewer recounts an alarming first impression: when evaluating her husband for placement, the facility allegedly failed to respond to calls, left him unsupervised, and did not provide basic care, triggering a swift withdrawal after just a few hours. The subsequent communication - suggesting he would have been better suited for memory care even though dementia was not present - left the family distressed and skeptical. The reviewer recalls a lack of compassion amid the stress of a difficult situation, including a billing issue that arrived after the patient left. The facilities manager is mentioned as one of the few clearly supportive figures in that encounter, offering help in moving furniture and demonstrating the kind of practical responsiveness families rely upon during a crisis.
In contrast, other reviewers paint Annapolitan as a hidden gem with a small-family feel that never sacrifices quality for affordability. Several accounts praise the facility for being well organized, clean, and staffed by people who clearly enjoy their jobs. The activities director is repeatedly credited with planning terrific events, outings to restaurants, parks, and even Baysox baseball games, while the dining hall earns frequent commendation for quality. Even during the COVID era, one reviewer notes, the manager balanced health precautions with the residents' emotional needs, implementing common-sense measures that allowed families to stay connected. The broad consensus is that the Annapolitan staff is professional, caring, and committed to maintaining a vibrant community for residents and their loved ones.
A longtime advocate for high-quality elder care adds her voice to the chorus, celebrating a family's decision to move their father to Annapolitan four years prior. She highlights the staff's unwavering care, the director's steady leadership during a difficult pandemic period, and the way the team maintained open lines of communication with families. She credits Jim Thompson with managing the regulatory and public health challenges while preserving residents' dignity and emotional health. Even during a particularly challenging period when a COVID-19 outbreak led to a cluster of positive tests, her praise remains focused on the swift, meticulous retesting and the overall resilience of the center. Her closing wish - an affectionate, humorous nod to "Hotel Annapolitan" - sums up the deep affection many families feel for the place and its people.
Across these perspectives, the common thread is clear: Annapolitan Assisted Living is viewed by many families as a sanctuary where compassionate staff, stable leadership, and a strong sense of community enable residents to live with dignity and joy. The facility is repeatedly described as well-maintained, with caring nurses, responsive administration, and an activities program that brings people together - whether for social outings, comforting routines, or shared moments of music and memory. Even as individual experiences vary, the prevailing sentiment is that the team's devotion to residents' comfort, safety, and happiness is profound, making Annapolitan a trusted place for loved ones and a source of relief for families navigating the challenges of aging and caregiving.
Assisted Living of Annapolis in Annapolis, MD is a comfortable and convenient senior living community that offers a range of amenities and care services to ensure the wellbeing and comfort of its residents.
Our community provides a spacious and elegant dining room where residents can enjoy delicious meals prepared by our skilled staff. Each apartment is fully furnished, providing a cozy and welcoming atmosphere for our residents.
For those who enjoy the outdoors, we have a beautiful garden and outdoor space where residents can relax, socialize, or participate in outdoor activities. Our housekeeping services ensure that each apartment remains clean, tidy, and well-maintained.
Moving to a new place can be overwhelming, but at Assisted Living of Annapolis, we offer move-in coordination services to make the transition as smooth as possible. We also provide telephone and Wi-Fi/high-speed internet access so that our residents can stay connected with their loved ones.
In terms of care services, our dedicated staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to coordinate any necessary medical treatments or appointments. Our team also provides medication management to ensure that residents receive their prescribed medications on time.
We understand that individual dietary needs may vary, which is why we offer special dietary restrictions options for our dining program. Our skilled chefs prepare nutritious meals tailored to specific dietary needs such as diabetes diets.
Residents at Assisted Living of Annapolis can enjoy a variety of scheduled daily activities designed to promote social interaction and engagement within the community.
Located in close proximity to various amenities, there are 5 pharmacies and 26 physicians nearby ensuring easy access to healthcare services. Additionally, there are several restaurants available for dining options nearby along with places of worship.
At Assisted Living of Annapolis, we strive to create a warm and caring environment where our residents feel safe, comfortable, and supported in their daily lives.
Assisted Living of Annapolis is located at 477 Broadneck Road, Annapolis, MD 21409 in Anne Arundel County, Maryland
Assisted Living of Annapolis on seniors.fyi includes 10 photos including images showing decor, flag, interior, bedroom, dining, outdoor, windows, trees, and more.
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