23 Pleasant Street, Lewiston, ME 04240
For more information about senior living options: (844) 490-3973
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The Respiratory Therapist was extremely helpful and made the experience so much better. Heidi was great; Ann Marie was terrific explaining the financial aspect of the equipment. The service was quick, friendly, and complete. Very nice people there and very helpful. They were super helpful in getting a POC for a plane trip; they always make oxygen refills and supplies on time, and the staff are friendly and kind. Heidi was very professional and answered all questions. The installer was courteous and efficient; he was pleasant and friendly. The respiratory therapist was great, very informative and thorough in teaching how to use the machine. Everyone was very nice and very helpful. Every time Coastal Med Tech is contacted, they are very understanding and helpful; I would recommend them to anyone. Very good service, very polite staff. The guy who set up the bed was great.
They were unhappy that their old bed was removed and the mattress was damaged, forcing them to sleep in a recliner. They had weeks of trouble changing their machine settings, with multiple doctor scripts and promises of correction that never materialized. They felt rushed and confused about the monthly financial responsibility, and their concerns about affordability were ignored. The bed setup was disappointing due to a malfunctioning remote and an old, uncomfortable mattress. They experienced repeated missed calls and little to no follow-up about replacements or service. They were told there was no home service, requiring them to travel to the office despite being ill. They described staff behavior as unprofessional, including gossiping and smoking, and receiving incorrect or incomplete supplies (e.g., mask without headset, missing power cord). They faced long delays (weeks to months) to receive replacement supplies with poor communication. The initial equipment delivered was dirty and smelled of cigarette smoke.Twenty Three Pleasant Street in Lewiston is best suited for families and individuals who rely on at-home respiratory care and want hands-on, courteous, technically capable support. The community's strongest asset lies in its staff: pulmonary techs and office personnel who explain equipment clearly, train users patiently, and respond with friendliness when questions arise. For travelers and residents who need portable oxygen solutions or CPAP/BiPAP support, the team has demonstrated quick setup, helpful equipment recommendations, and practical assistance that reduces the anxiety around new devices. This is not a place that promises perfect, frictionless service, but it does deliver competent, human-centered care that can make complex therapies easier to manage day to day.
Potential drawbacks and consistency concerns mean alternatives should be considered by those who prize predictability above all. The most vulnerable households - especially seniors with tight budget constraints or who cannot tolerate delays - should scrutinize the supply chain rigorously. Multiple reviews point to long wait times for replacements, parts, or consumables, complex or opaque billing explanations, and uneven follow-up on service requests. An Auburn office closure and scattered communication threads contribute to a sense that systems are not fully reliable. For families that require a single, dedicated point of contact, or that insist on guaranteed, on-time delivery of every item, exploring other medical equipment partners with stricter service-level commitments may be prudent.
On balance, the strong interpersonal skills and technical competence of frontline staff offset many operational drawbacks. The best interactions show technicians walking clients through device settings, confirming understanding, and delivering training that reduces user frustration. Fast, friendly scheduling, in-person or phone support, and the ability to arrange travel-friendly equipment points to a service model that values accessibility over rigid processes. When issues surface - billing questions, missed calls, or a delayed replacement - the same staff often steps up to diagnose, communicate, and expedite solutions. The upshot is a relationship-based experience: trustworthy people who can help clients feel capable again, even when the logistics temporarily lag.
Still, the recurring themes of delayed orders, incomplete shipments, and inconsistent follow-through cannot be ignored. Reports of eight weeks or more to receive filters, hoses, or maintenance parts reveal a core reliability risk, especially for households dependent on steady supplies. Communications gaps - being bounced between phones, or left waiting without clear timelines - undermine confidence and disrupt routines. The Auburn office closure underscores a broader challenge of geographic reach and continuity. For a resident or caregiver juggling multiple healthcare needs, these gaps can escalate stress and complicate budgeting. In short, the positives in care quality are real, but the operational reliability must improve to make this a safer long-term choice.
Families evaluating Twenty Three Pleasant Street should catalog their essential equipment and ask for a concrete service-level outline before committing. Seek a dedicated point of contact, guaranteed lead times for consumables, and written assurances of in-home versus office-based service options. Confirm whether bed or furniture deliveries are consistently handled, and whether replacements can be scheduled with predictable windows. If rapid problem resolution and regular communication are critical, verify that the provider can offer proactive status updates and a clear escalation path. Those with more forgiving timelines or who value staff attentiveness over absolute reliability may find value here; others may prefer a partner with tighter logistical discipline.
The best call is to approach Twenty Three Pleasant Street as a strong fit for households where warmth, expertise, and personal attention from care-focused staff matter most, and where occasional service hiccups can be tolerated in exchange for skilled instruction and responsive problem-solving. For buyers who cannot endure delayed replacements, opaque costs, or communication gaps, exploring other equipment suppliers or home-care options is wise. Prospective clients should schedule an in-person meeting, introduce a contact to the team, and request a written service agreement that spells out response times, delivery windows, and escalation steps. In the right conditions, this community offers capable hands, practical support, and a comfort level that helps families manage complex home therapies with more confidence.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Twenty Three Pleasant Street in Lewiston, ME is a fully furnished assisted living community that provides a comfortable and convenient living environment for seniors. The community offers various amenities to ensure a pleasant stay for residents, including a dining room where delicious meals are served, housekeeping services to maintain a clean living space, and outdoor spaces such as gardens for relaxation and enjoyment.
Additionally, Twenty Three Pleasant Street offers move-in coordination services to assist with the transition into the community. Residents can stay connected with friends and family through telephone service and Wi-Fi/high-speed internet access provided on-site.
The care services provided at Twenty Three Pleasant Street aim to enhance the quality of life for residents. This includes assistance with daily activities such as bathing, dressing, transfers, and medication management. The community also coordinates with health care providers to ensure that residents receive proper healthcare support. For those with specific dietary needs, the community offers diabetes diets and special dietary restrictions.
Transportation arrangements are readily available for medical purposes as well as transportation to doctors' appointments. This ensures that residents have easy access to necessary healthcare services.
Residents at Twenty Three Pleasant Street can enjoy scheduled daily activities designed to promote socialization and engagement within the community.
The location of Twenty Three Pleasant Street is convenient for residents who wish to explore their surroundings. There are two parks nearby for nature enthusiasts, ten pharmacies for quick access to medications, 43 physicians for healthcare needs, 29 restaurants offering various dining options, two transportation options for further convenience, seven places of worship for spiritual fulfillment, one theater for entertainment purposes nearby and six hospitals in close proximity providing emergency medical support if needed.
Overall, Twenty Three Pleasant Street in Lewiston, ME offers a comprehensive assisted living experience with an array of amenities and care services aimed at promoting an active and fulfilling lifestyle for its residents.
This part of Lewiston, Maine offers a variety of amenities that cater to seniors looking for convenient access to healthcare, dining options, pharmacies, places of worship, and transportation services. With several physicians' offices and hospitals in close proximity, residents can easily access medical care. There are also several restaurants nearby offering a range of cuisines for dining out. Additionally, pharmacies are conveniently located for medication needs. Places of worship are also available for spiritual fulfillment. Transportation services such as taxis are easily accessible for getting around the area. Overall, this part of Lewiston provides a comfortable and convenient environment for seniors looking to settle down in the area.
Twenty Three Pleasant Street is located at 23 Pleasant Street, Lewiston, ME 04240 in Androscoggin County, Maine
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