304 Cape Road, Hollis Center, ME 04042
For more information about senior living options: (844) 490-3973
It is a quick and easy experience. The check-in and check-out system is fast and user-friendly. Overnight parking is available. The QR code check-in and SMS door assignments make the process smooth. It has a nice view and a growing footprint. Check-in can be done on a cellphone, and BOLs are printed on-site. It is the fastest unloading option among three Maine plants. Early arrivals can stay on site to rest before the appointment, with an easy process. The staff in the receiving area are friendly.
The loading is described as the worst the driver has had. The staff are rude and unhelpful, especially the night shift. Drivers wait for hours - often 12?18 hours or more - before being loaded or assigned a door. The facility provides only port-a-potties for drivers, which is inadequate. The check-in/check-out system is unreliable or confusing, causing delays. A policy of rejecting late arrivals by more than 15 minutes is cited as unfair. Yard jockeys are accused of reckless driving around the yard. Poland Spring staff are repeatedly described as rude, contributing to a negative experience.This place runs on a high-tech, self-service rhythm that many drivers appreciate for its promise of speed and predictability. The Poland Spring operation in Hollis, Maine, has a streamlined check-in and check-out flow that relies on gate QR codes, a quick scan at a kiosk, and a text-message system that tells you which door you'll be using. Drivers typically arrive, scan a QR code at the entrance, and wear a yellow vest as they wait for a door assignment. The door number (often something like D37) is delivered by text, after which you proceed to the office area to print bills and other documents. In many cases, the process feels frictionless, with the system guiding you from check-in to seal placement and then to the loading area in a matter of minutes, once you're green-lit.
A core advantage cited by many is the self-serve and paperless feel of the operation. You can complete the essential paperwork in the office or directly on an iPad, and the same system prints your documents for pickup at the end. The setup often includes a self-serve BOL printing step, so drivers can stay in their cabs and still get the necessary paperwork for delivery. Overnight parking is available, which makes it convenient for drivers making long hauls or those who need to stage a load. The emphasis on digital communication - texts guiding door assignment and timing - appears to reduce traditional back-and-forth, and when everything aligns with your appointment, the movement from check-in to loaded trailer can be surprisingly smooth.
However, experiences vary widely depending on volume, time of day, and the specific load. For some, the loading is truly a quick in-and-out affair, with doors ready and paperwork printed in a short span. Others report longer waits, especially when volumes spike or when a truck is early or late relative to a delivery window. One driver noted getting loaded within an hour after check-in during a favorable moment, while another described waiting several hours as the yard filled up and crews moved at a steadier, more cautious pace. The variance is enough that while the system is praised for efficiency, it can also feel dependent on the day's traffic and the gate's ability to clear a line of trucks.
Timing policies are a recurring thread. A common reminder is the need to be on time for delivery appointments; lateness can complicate your entry and scheduling, and some postings warn of potential rejection if you're more than about 15 minutes late. This can add pressure to drivers who arrive early or who run behind schedule, especially when there's a tight appointment queue. Several comments acknowledge the possibility of extended holds during peak periods, with some reports describing multi-hour waits even when the process itself is technically efficient. The recurring message is clear: plan ahead, expect variability, and use the text-driven door assignments to stay on track as much as possible.
Staff interactions form a more mixed picture. Many drivers speak positively about the yard crew and the efficiency of the self-service system, noting helpful, cooperative moments and appreciating the reduced need for face-to-face chatter. Others recount experiences with less favorable customer service, including perceptions of rude behavior or frustration from dispatchers and front-desk personnel. The sentiment ranges from "everything runs smoothly with minimal contact" to "staff can be less patient or direct," highlighting that the frontline experience can color the overall impression even when the technology works well.
The facility's layout and logistics support a practical, truck-friendly environment. There's ample yard space and truck parking, with clear routes laid out to guide drivers through the process. Some reviewers mention the importance of following designated truck routes rather than relying on GPS, aided by clearly posted signs and route instructions. There are port-a-potties for drivers and a general sense of room to maneuver, but a few observations note that some aspects - like the non-climate-controlled restrooms or the emphasis on staying on designated paths - reflect the realities of a busy loading dock rather than a polished customer-facing experience. Overall, the setting supports steady operations, especially for those who embrace the QR-and-text flow.
Specific directions and local guidance are repeatedly cited as crucial for success. The Hollis plant sits in a network of roadways that many drivers navigate via a well-marked truck route. Detailed, site-specific directions emphasize avoiding certain through-routes and instead following the route that leads to Killick Pond Road, with a sequence that includes turning onto Route 112, then 202, and finally 117 before reaching Killick Pond Road and the plant entrance. Freight haulers are repeatedly urged to follow posted truck-route signs rather than attempting generic GPS shortcuts, a precaution that seems to pay off with smoother entry and quicker door assignments when followed correctly.
In sum, the operation presents a modern, largely self-service model that many drivers find dependable and efficient, especially when the appointment timing aligns with the facility's automated cues. The QR-based check-in, the door-assignment texts, and the option to print documents on-site create a streamlined workflow that minimizes idle time for many loads. Yet the experience isn't uniformly perfect; peak times, staffing gaps, and occasional communication hiccups can transform a routine visit into a longer, more challenging wait. If you're planning a run through Hollis, Maine, you can expect a capable, tech-forward process with strong potential for speed, tempered by the realities of a busy dock and the occasional delay that comes with large volumes and high demand.
2 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Portland International Jetport (15 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hollis House II, located in Hollis Center, ME, is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community provides a comfortable and fully furnished living environment, with amenities such as a dining room, outdoor space, and Wi-Fi/high-speed internet access.
Care services at Hollis House II include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with healthcare providers and assists with medication management for residents. Special dietary restrictions are accommodated through diabetes diet options and meal preparation services.
The community offers move-in coordination to ensure a smooth transition for new residents. Housekeeping services are provided for the convenience of residents. Transportation arrangements are available for medical purposes as well as for doctors' appointments.
Residents at Hollis House II can enjoy scheduled daily activities to engage in socialization and recreation. Additionally, there are two cafes nearby where residents can enjoy meals outside of the community. For convenience, there are also pharmacies, physicians' offices, restaurants, parks, and places of worship in close proximity to the community.
Overall, Hollis House II provides a comfortable and supportive living environment with various amenities and care services to promote the well-being and independence of its residents.
Hollis House II is located at 304 Cape Road, Hollis Center, ME 04042 in York County, Maine
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