304 Cape Road, Hollis Center, ME 04042
For more information about senior living options: (844) 490-3973
The place is nice and self-service friendly with kiosk check-in and check-out. The experience is quick and easy. The in-and-out process is simple and fast. Early arrivals can secure a door quickly and be loaded in about 40 minutes. The check-in and check-out system is easy to use, with QR codes and SMS updates. Overnight parking is available. The facility offers a larger space and a nice view. The plant is the fastest among three Maine sites for loading.
The reviewer describes the loading as the worst they've experienced. The staff are described as rude and unhelpful. Poland Spring Hollis plant is criticized for rude staff and waiting up to 15 hours to load. Drivers report long waits of 8?12 hours just to get loaded. The operation is characterized as disorganized and inefficient with frequent delays. Yard personnel are accused of reckless driving and causing safety concerns. The gate check-in process (QR code) is seen as inconvenient and time-consuming. Doors are not assigned promptly, leading to missed appointments and late deliveries. Several reviews warn to stay away due to wasted time and poor service.Hollis House II is best suited for residents who prize autonomy and a streamlined, self-directed entry experience. The community appears to attract people who value technology-enabled admissions, where check-in and check-out are handled via kiosks, QR codes, and automated text directions. For someone who wants to minimize face-to-face handoffs and prefers a quick, process-driven approach to daily transitions, this setting can feel efficient and predictable. It favors residents who can navigate self-service steps and who don't rely on constant personal assistance to manage routine moves from arrival to departure.
Those who should consider alternatives are families and residents who depend on steady, high-touch care and consistently welcoming staff. Several reviews flag uneven bedside service and a night-shift culture that can feel detached or brisk. For seniors who need regular help with activities of daily living, or who value warm, proactive staff engagement, the perceived variability in staffing could be a red flag. In short: if daily reassurance, predictable caregiver presence, and a highly responsive front-line team are nonnegotiable, this community warrants a careful compare-and-contrast with options offering more predictable, staff-driven support.
The strongest positives center on process clarity and operational efficiency. The self-serve model - check-in by kiosk or QR code, automatic door assignments, and immediate printing of documents - creates a frictionless entry and exit that can reduce the stress of transitions. For residents who want to maintain independence and minimize the amount of direct staff interaction, these systems deliver a welcome sense of control. In addition, ample parking and a straightforward route through the intake sequence can reduce confusion for visitors and family members trying to coordinate visits or move-ins, which is a meaningful convenience for many households.
However, the main drawbacks temper those advantages in ways that matter for senior living decisions. Inconsistent responsiveness and reports of delays - sometimes substantial, depending on peak times - mean a resident may wait for assistance or for a staff member to shepherd a process through. This can be particularly impactful for seniors who move slowly, need reminders, or rely on staff for mobility assistance. A few reviews identify rude or unhelpful interactions at certain shifts, which undermines the comfort and trust that families often seek in an assisted-living setting. The combination of high self-sufficiency demands and uneven hands-on support creates a mismatch for residents who expect steady, compassionate, around-the-clock engagement.
From a decision-making standpoint, the pros and cons tilt based on the resident profile. For a healthy, independent senior who can navigate technology and wants to keep admissions as frictionless as possible, Hollis House II offers clear operational benefits: speed, autonomy, and a transparent, paperless workflow that reduces opportunities for miscommunication. The same features become liabilities for someone needing consistent Daily Living assistance or for a family prioritizing a uniformly warm, proactive caregiving culture. The community's potential convenience is real, but it comes with a caveat: the ease of self-service should not mask gaps in reliable, human-centered care.
For families weighing options, concrete questions are essential. How consistently does staff respond during morning and evening hours? Is there a designated point person for new residents who can navigate the self-service tools on behalf of someone who cannot operate them easily? What are the exact wait-time benchmarks during peak periods, and how are delays communicated and mitigated? What enrichment activities exist to compensate for limited hands-on support, and how do resident preferences get translated into daily routines? If the answers align with a preference for independence and efficient logistics, Hollis House II can be a solid fit. If not, prioritize communities that emphasize steady staffing, predictable caregiver engagement, and a more hands-on care philosophy.
2 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Portland International Jetport (15 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hollis House II, located in Hollis Center, ME, is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community provides a comfortable and fully furnished living environment, with amenities such as a dining room, outdoor space, and Wi-Fi/high-speed internet access.
Care services at Hollis House II include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with healthcare providers and assists with medication management for residents. Special dietary restrictions are accommodated through diabetes diet options and meal preparation services.
The community offers move-in coordination to ensure a smooth transition for new residents. Housekeeping services are provided for the convenience of residents. Transportation arrangements are available for medical purposes as well as for doctors' appointments.
Residents at Hollis House II can enjoy scheduled daily activities to engage in socialization and recreation. Additionally, there are two cafes nearby where residents can enjoy meals outside of the community. For convenience, there are also pharmacies, physicians' offices, restaurants, parks, and places of worship in close proximity to the community.
Overall, Hollis House II provides a comfortable and supportive living environment with various amenities and care services to promote the well-being and independence of its residents.
Hollis House II is located at 304 Cape Road, Hollis Center, ME 04042 in York County, Maine
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