310 Cape Road, Hollis Center, ME 04042
For more information about senior living options: (844) 490-3973
They find the check-in and check-out effortless thanks to QR codes and automated texts. They consider it the fastest of the three Maine plants. They praise the ample truck parking and overnight parking options. They commend the staff as friendly and helpful. They experience fast unloading at Poland Spring with pleasant scenery. They appreciate the modern, cellphone-based check-in process and paperless documentation. They value being allowed to stay on-site to rest during long breaks.
They describe the loading as the worst they've had. They say the staff are rude and unhelpful, with zero customer service from office personnel. They report long wait times, sometimes 8?18 hours, to get loaded or to receive a door. They view the operation as disorganized or dysfunctional, with trucks blocking access and little respect. They note having to walk long distances to scan QR codes or print paperwork, often in freezing weather. They complain that amenities are deficient, mentioning only port-a-potties for drivers. They say appointments aren't respected and drivers are left waiting past their scheduled times.This Hollis House community is best suited for drivers who prize automation, self-service, and the ability to move through check-in and paperwork with minimal human chatter. For the right user, the QR gate check-in, door assignment texts, and on-site printing of documents can yield a quick start and a mostly streamlined exit when the yard isn't jammed. It works well for those who accept a fast, largely hands-off process and are comfortable with following a programmed sequence to get loaded. In short, it serves callers who value efficiency through systems and signage over personal, high-touch service.
Those who should consider alternatives are drivers who need reliable, courteous support and predictable, short dwell times. A recurring theme in the feedback is inconsistent human interactions and a tendency for delays to balloon when yard activity peaks. Several reviewers describe rude or disinterested office staff, slow response during peak periods, and a sense that service standards degrade when the facility is busy. If consistent, person-centered assistance and guaranteed door-turnaround windows matter - especially for tight schedules or high-stakes deliveries - this site may disappoint.
On the upside, the core advantages of Hollis House - self-serve options, fast door assignment when the QR-led system is functioning, and ample truck parking - sometimes translate into genuinely efficient experiences. Once the green light hits and the paperwork is printed on-site, loading can proceed rapidly, with many accounts noting "in-and-out" style moves and doors opening promptly. The parking layout and clear routing contribute to smoother arrivals, easing some of the friction that typically accompanies busy regional docks. When conditions align, the operation delivers a lean, practical throughput that saves time and reduces the need for talking through every step.
Yet the main cons are repeatedly echoed and often decisive for decision-making. The yard can become a bottleneck, doors get blocked, and the propaganda of "appointments" collides with a chaotic reality of long waits and unclear queuing. Reports of 8, 12, or even longer hours to complete a load are not uncommon during peak seasons or when systems are slow. The disconnect between appointment times and actual door availability can leave drivers waiting overnight or through shifts, eroding the value of the self-service approach. Combined with sporadic staff responsiveness and occasional friction in the shipper office, the experience can swing from brisk to exasperating in hours.
For practical navigation, the advice centers on preparedness and patience. Embrace the QR gate process, keep the sequence straight: gate check-in, door assignment, seal numbers, on-site document printing, then the pickup or loading. Rely on posted truck routes rather than GPS, and anticipate that peak times can overwhelm even a well-marked site. Have a contingency plan for extended holds - alarm clocks or rest breaks in the cab can avert fatigue while waiting for a door. Keep expectations aligned with reality: this facility can be efficient, but it can also pause for long stretches when throughput stalls.
The bottom line is decisive. Hollis House rewards those who can tolerate a high-tech, low-touch workflow and who are prepared for variability in door availability. It remains attractive for drivers who want to minimize human chatter and ride the automation wave, but it is less appealing for operators whose schedules depend on steady, courteous, predictable service. If time is money and reliability and respectful interaction are nonnegotiable, exploring alternatives with steadier throughput and friendlier front-office behavior is prudent. For others, this dock represents a practical choice, provided the plan includes generous time buffers and a readiness to adapt to fluctuating pace.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Portland International Jetport (15 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hollis House in Hollis Center, ME is an assisted living community that offers a range of amenities and care services to its residents. The community boasts a dining room where residents can enjoy delicious meals prepared by the staff. The apartments are fully furnished, providing all the comforts of home. Outside, residents can relax and enjoy the beautiful garden and outdoor space.
Housekeeping services are provided to ensure that the community remains clean and well-maintained. Move-in coordination is available to assist new residents with a smooth transition into their new home. Residents also have access to telephone and Wi-Fi/high-speed internet services for staying connected with loved ones.
The care services offered at Hollis House include assistance with activities of daily living such as bathing, dressing, and transfers. There is coordination with health care providers to ensure that residents receive the necessary medical attention. The staff also provides diabetes diet management, medication management, and assistance with special dietary restrictions.
Transportation arrangement for medical appointments is available, ensuring that residents can easily access necessary healthcare services. Additionally, scheduled daily activities provide social engagement and entertainment for the residents.
For convenience, there are two cafes located nearby for those who want to enjoy a cup of coffee or a quick bite to eat. There are also two pharmacies in close proximity for easy access to medications. For spiritual needs, there is a place of worship nearby as well.
Overall, Hollis House offers a comfortable and supportive environment where seniors can receive personalized care and enjoy a range of amenities in the charming town of Hollis Center, ME.
Hollis House is located at 310 Cape Road, Hollis Center, ME 04042 in York County, Maine
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