Village Health Care At The Glen

Pros

• One reviewer found Village Health Care at the Glen to be a well-maintained facility with spacious rooms and essential amenities.
• Many staff members at the facility were described as friendly and helpful, contributing to a positive atmosphere.
• Reviewers noted that the security guards were personable, knowledgeable, and caring, enhancing the sense of safety and community within the facility.
• Overall, the Glen Retirement System was perceived positively, with staff across different facilities showing care and professionalism towards residents.

Cons

• The uncle was neglected and went for days without being given a bath.
• Some administrative staff members were described as stiff and uncaring.
• The facility charged for care even after the uncle's death, leading to frustration over misdirected payments.
• The facility refused to issue a check to the paying party, citing a law that did not exist according to the attorney consulted.
• There were concerns about a lack of adequate care despite high costs for the facility.

Review

The choice of a care facility for a loved one is never an easy decision, and it often weighs heavily on the hearts of families considering their options. Village Health Care at the Glen in Shreveport has garnered mixed reviews that reveal the complexities of patient care within its walls. While some visitors report positive experiences characterized by cleanliness, spacious accommodations, and generally friendly staff, others express deep dissatisfaction stemming from neglect and poor administrative practices.

One reviewer highlighted their personal experience with the facility when they chose it for their uncle’s care. Despite its reputation as one of the more expensive options in the area, this individual believed that higher costs would equate to superior service. Unfortunately, their expectations were met with disappointment as they described instances of neglect where their uncle went days without basic hygiene such as bathing. This neglect overshadowed any positive interactions they may have had with a few exemplary staff members. The critical issue was not merely about physical care; it extended to the emotional connection often associated with caregiving roles within assisted living environments.

Additionally, this reviewer shared troubling experiences with the facility's administrative team after their uncle passed away. Following his death on March 9, 2019, payments continued to be drafted from their account automatically—a practice established for direct withdrawals during his residency. When confronted about this posthumous charge, they received assurance from the facility that a refund would be issued but only in the next billing cycle. Frustrated by this delay and process, they were further alarmed when instead of receiving a payment directly made out to them—who had been covering all expenses—the refund check was issued to their deceased uncle's "estate." This bureaucratic response left them feeling misunderstood and mistreated as they navigated both grief and financial loss.

Conversely, another visitor offered a starkly different perspective during a visit to Village Health Care at the Glen for their grandmother. They found the facility welcoming and well-maintained, noting that most staff members exhibited friendliness and willingness to help residents adjust to life in care facilities. The spaciousness of rooms equipped with amenities like televisions and private bathrooms painted an appealing picture which contrasted sharply against concerns raised by other reviewers regarding personal attention given to residents.

Further complicating perceptions is the fact that Village Health Care at the Glen comprises three distinct facilities operating independently from each other within a single retirement system framework. One review indicated that across these facilities, staff members appeared consistent in their personable nature and demonstrated genuine concern for residents' well-being—a sentiment particularly emphasized regarding security personnel who reportedly stand out as exceptionally caring.

Ultimately, while some individuals might find success stories rooted in positive interactions or satisfactory living conditions at Village Health Care at the Glen, underlying issues remain serious enough that prospective clients should weigh carefully before making commitments influenced solely by initial appearances or testimonials praising certain aspects of care. Families deserve transparency alongside compassion when navigating such significant decisions related to elder care services.

In conclusion, selecting an appropriate assisted living environment is pivotal for both residents and families alike; therefore diligence remains essential in researching potential facilities thoroughly based on credible reviews reflecting varied experiences rather than relying exclusively upon marketing narratives crafted by organizations themselves. As these accounts show—ranging from alarming neglectful situations through uplifting encounters—there lies great variance in quality which ultimately shapes one's journey toward finding peace knowing loved ones are being cared for properly during potentially vulnerable times in life.

Restaurants

• Cush's Grocer & Market (0.3 miles)
• El Patio (0.7 miles)
• Gullo's Fresh Produce & Bake Shop (1.3 miles)
• KFC (1.6 miles)
• Burger King (1.9 miles)
• Twisted Root Burger Co (2 miles)
• China Bear (2.2 miles)

Cafes

• CC’s Coffee (0.4 miles)
• Starbucks (2.3 miles)
• Starbucks (3.2 miles)
• Fairfield Market & Cafe (3.5 miles)
• Lowder Baking Co. (5.1 miles)

Physicians

• Willis-Knighton Medical Center Quick (0.5 miles)
• Ark-La-Tex Retina Consultants (1.4 miles)
• Dermatology & Skin Surgery (1.5 miles)
• Red River Surgery Center (1.6 miles)
• Valiulis Sleep Clinic (1.7 miles)
• Cardinal Care (1.7 miles)
• Shreveport Internal Medicine (1.9 miles)

Pharmacies

• Healthcare Pharmacy (1.8 miles)
• Brookshire's (2.5 miles)
• Causey's Pharmacy (2.6 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (4.2 miles)
• Brookshire's (4.4 miles)
• Walgreens (4.9 miles)

Hospitals

• Highland Clinic (2 miles)
• Willis-Knighton Pierremont (2.4 miles)
• Christus Schumpert Wound Care (3.1 miles)
• Willis Knighton Medical Center (4.4 miles)

Theaters

• Cinemark Tinseltown and XD (2.1 miles)

Places of Worship

• St Joseph Catholic Church (4.9 miles)
• First Baptist Church of Shreveport (5.1 miles)

Parks

• Cargill Park (5.6 miles)