A First Name Basis Home Care - Lafayette
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A First Name Basis Home Care - Lafayette is a senior community in Lafayette, LA.
Information last verified:
400 E. Kaliste Salmon Road, Suite B, Lafayette, LA 70508
For more information about senior living options: (866) 208-4318
Residents and families repeatedly describe the staff as caring, kind, and compassionate.
Many reviews emphasize how kind, friendly, and compassionate the caregivers and office team are. Several people also mention feeling supported—both in caregiving for loved ones and in how the company treats its caregivers. A few reviewers specifically call out the care experience as dependable and personal.
Several reviewers describe professional interactions and clear updates during scheduling and work requests.
Some reviews highlight that the office or staff provided updates and acted in a professional way. A caregiver-focused review also praises communication when it comes to covering shifts. Overall, the positive messages center on being respectful and staying in touch during coordination needs.
Some reviews report reliability problems, including staffing shortages and inconsistent aide coverage.
A few families describe too many aides changing over short periods, along with missed time where no one showed up. Others say the company is unreliable due to having too many patients and not enough caregivers. One review also mentions a schedule misunderstanding, though it notes the same person being sent afterward.
Multiple reviewers mention communication gaps that caused delays or left them to follow up.
Some reviews describe situations where the office did not follow through or take timely action, leading to delays. Others mention not being contacted about changes to work files during a pandemic or needing to reach out themselves. At least one review also points to breakdowns in communication between scheduling expectations and what employees experienced.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Lafayette Regional (1 miles away)This part of Lafayette, Louisiana offers a convenient location with easy access to several hospitals, physicians, pharmacies, and cafes. The proximity to Acadiana Management Group and Children's Hospital Burdin Riehl Clinic provides peace of mind for any healthcare needs. There are also a variety of dining options nearby, such as Whataburger and T-Coon's Restaurant, as well as recreational opportunities at Girard Park and Moncus Park. Additionally, the Lafayette Regional Airport is just a short distance away for any travel needs. Overall, this area provides a combination of essential services and amenities that could make it a comfortable choice for senior living in Lafayette.
A First Name Basis Home Care - Lafayette is located at 400 E. Kaliste Salmon Road, Suite B, Lafayette, LA 70508 in Lafayette Parish, Louisiana
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