Village Du Lac Apartments

Pros

• They answer quickly to comments and concerns and value residents.
• Mackenzie and Baylor made the move-in and move-out process very easy and professional.
• The staff are very pleasant and professional.
• They communicate daily with residents, sharing encouragement, weekend wishes, and community events.
• There's a nice pool, hot tub, clubhouse, and a sufficient workout room.
• The Reserve At Couret Farms offers in-home security, included appliances, a gym, pool, jacuzzi, optional garages, well-kept property, and a peaceful community.
• It's a hidden gem in Lafayette with a beautiful neighborhood and convenient location.
• It's pet-friendly.

Cons

• The management is described as poor and self-serving, prioritizing its own interests over residents.
• The complex allegedly attempted to overcharge an extra $700 on top of the rent.
• The property is not pet-friendly, and tenants would be responsible for replacing carpet regardless of pet damage.
• A dishwasher flooded and went unnoticed until opened by a resident.
• Paint was peeling with lasting paint fumes for months.
• There were car burglaries on the property, indicating weak security.
• An eviction notice for non-payment was issued despite ongoing attempts to pay.
• Move-out fees were claimed without clear documentation or proof.
• The complex is described as overrated and not worth the money or the hassle.
• Staff, including on-site officers, were accused of harassment and unhelpful responses to resident concerns.

Review

The Reserve at Couret Farms in Lafayette comes across in these notes as a place that can feel like a luxury retreat or a friction-filled headache, depending on who you ask and when you ask. Some residents sing its praises as a quiet, amenity-rich community where management is responsive and care is clearly taken with common areas and safety. Others caution that the glossy exterior hides significant management problems, surprising fees, and disputes that can escalate to eviction actions. Taken together, the collection of reviews paints a complex, mixed picture of what it's like to live there.

On the glowing side, several residents describe a largely positive experience, especially during certain stretches of occupancy. One reviewer spent July through November 2024 and called it a "great experience," praising the presence of elevators in Buildings 1-2, reasonable rent for a small community of just three buildings, and a staff that was quick to respond to concerns and to know residents by name. The move-in and move-out process was specifically highlighted as smooth and professional thanks to staff members Mackenzie and Baylor. The amenities are repeatedly cited as strong selling points: a pool, hot tub, a well-equipped clubhouse, a gym that meets most needs, and well-kept common areas. The A4 layout and the upscale touches in kitchens and bathrooms, along with in-home security features, a washer and dryer, and optional garages, are noted as adding real value. Several reviewers emphasize the community vibe - neighbors looking out for one another and a staff that stays engaged with residents through a dedicated portal and regular communications. A sentiment of belonging and "feel of home" recurs, with some praising the location's convenience to major routes I-49 and I-10 and the sense that the property sits in a beautiful, walkable Couret Farms area.

Other reviews amplify this sense of a well-managed, friendly environment. Lexi, described as a leasing agent who makes the vibe feel easygoing and welcoming, is singled out for contributing to a positive impression. Praises aren't limited to the front desk staff; reviewers repeatedly commend the maintenance crew and the in-office staff for their professionalism and for making daily life smoother - whether it's a small fix or a larger request. The property is described as generally clean and well-kept, with residents noting the thoughtful layout options (including studios like A2) and features such as granite counters, GE appliances, and the absence of carpet in some units, which many find appealing for ease of upkeep. In short, for residents who value a polished aesthetic, a sense of community, and good customer service, The Reserve can feel reliably strong.

There are also warm endorsements of the living experience that emphasize the broader environment: a neighborhood feel that is safe and conducive to walks or jogs, and proximity to the surrounding Couret Farms area that many find a real plus. Reviews often frame the complex as more than just a place to live - some describe it as a small, close-knit community that shares updates and celebrations through a community portal, with staff who participate in daily encouragements and event notices. The combination of on-site amenities, perceived security, and a generally peaceful setting contributes to a perception of luxury living that remains attainable for many residents.

Yet the anecdotes with less favorable tones cannot be ignored, and they form a stark counterpoint to the glowing reviews. A number of residents raise concerns about management and pricing that feel misaligned with the otherwise polished image of the property. Some point to high rent in relation to the value received, with mentions of rent being "high" and, in at least one case, an allegation of an extra $700 charge added on top of $2,100. They describe experiences where management decisions appear to prioritize internal considerations over resident needs, suggesting a dissatisfaction with how issues are prioritized and communicated. The problem-solving approach of management is a recurring point of contention, with complaints that responses are slow or not aligned with resident expectations.

Pet policy is another frequent point of tension. A number of reviews describe the property as not pet-friendly or not genuinely accommodating for residents with pets, citing enforcement of rules, harassment over a dog barking issue, and a broader sense that pet-related concerns are handled in a punitive or inconsistent way. One reviewer went as far as to say the complex is not pet-friendly, alleging repeated enforcement actions around relatively minor issues that then fed into larger disputes about lease terms and fees. These tensions contribute to a climate where some residents feel unfairly targeted or pressured to move out or find alternative housing.

Noise, maintenance, and turnover issues also appear in the negative accounts. Several residents recount problems with noise from neighbors above or below, escalations that felt disproportionate to the situation, and experiences where management communicated plans or actions that did not materialize as expected. There are accounts of miscommunications affecting lease status and payment processes - most notably a troubling episode involving a rental verification that allegedly cast the resident in a negative light and an eviction notice based on "non-payment of rent" after a period of supposed coordination with regional management. The sense from these reviews is that procedural missteps and inconsistent communications can escalate minor disputes into formal actions, leaving residents frustrated and wary.

Beyond policy friction, there are more alarming safety and security concerns raised by some reviewers. Allegations include a rash of car burglaries, with residents accusing on-site security officers - described as police officers in some accounts - of focusing on policing minor issues rather than addressing actual security risks. The suggestion that the property management team failed to act decisively to deter or address these incidents adds another layer of unease for prospective tenants weighing the overall safety of the community.

Taken together, the reviews present The Reserve at Couret Farms as a place of paradox: for some, it is a luxurious, community-driven, amenity-rich residence with attentive staff, a true sense of home, and a convenient location. For others, it is a challenging environment where management decisions, perceived overcharging, pet policy rigidity, and disputes over fees and communications create a burdensome experience. This spectrum of experiences suggests that the decision to live there hinges on which elements matter most to a prospective tenant - whether it's the quality of staff and the lifestyle amenities, or the consistency of management practices and the governance of pet policies, fees, and security. If you're considering a move here, it may be worth weighing your priorities carefully, talking to current residents about their ongoing experiences, and getting a clear, written understanding of fees, pet rules, and rent expectations before signing a lease.

This part of Lafayette, Louisiana offers a variety of amenities and services that cater to senior living. With several parks nearby, such as Beavers Park and Girard Park, residents can enjoy outdoor activities and relaxation. There are numerous restaurants in the area, including options for seafood, sushi, tapas, and traditional American cuisine. For healthcare needs, there are multiple physicians' offices, pharmacies, and hospitals within a short distance. Additionally, cafes like Starbucks and Panera Bread provide cozy spots for socializing or enjoying a cup of coffee. Places of worship like Our Lady of Fatima Catholic Church and St Pius X are conveniently located for spiritual fulfillment. Overall, this part of Lafayette offers a well-rounded community with convenient access to essential services for seniors looking to settle in the area.

Parks

• Beavers Park (1.1 miles)
• Girard Park (2.4 miles)
• Brown Memorial Dog Park (2.8 miles)
• Oakland Park (3 miles)
• Moncus Park (3.5 miles)

Restaurants

• Charlies Seafood Restaurant (1.3 miles)
• Marley's Sports Bar (1.7 miles)
• Tsunami Sushi (1.7 miles)
• Pamplona Tapas Bar (1.8 miles)
• Sonic Drive-In (2 miles)
• Waffle House (2.2 miles)
• McDonald's (2.2 miles)

Transportation

• Lafayette Regional Airport (LFT) (1.5 miles)

Physicians

• University Medical Center Eye Clinic (1.7 miles)
• Barras Family Dentistry (1.7 miles)
• Jennifer Daigle Hanby MD (2.3 miles)
• Kenneth Odinet (2.3 miles)
• Robert L Morrow, Jr MD FACS (2.3 miles)
• St Francis Medical Office Building (2.3 miles)
• Lafayette Arthritis & Endocrine Clinic (2.3 miles)

Pharmacies

• Northside Pharmacy (2.4 miles)
• Carmichael's Home Iv Pharmacy (2.5 miles)
• Medicine Bin (2.7 miles)
• Walgreens (3.3 miles)
• Drug Emporium (3.6 miles)
• CVS Pharmacy (4.8 miles)
• CVS Pharmacy (4.9 miles)

Hospitals

• Johnson Gerald-SWLA Center for Health Service (2.4 miles)
• Children's Hospital Burdin Riehl Clinic (2.5 miles)
• Acadiana Management Group (2.8 miles)
• University Medical Center H R (3.1 miles)
• LCMC Health Children’s Hospital New Orleans Specialty Care - Lafayette (4 miles)
• Lafayette Behavioral Health Unit (4.1 miles)
• Lafayette Physical Rehabilitation Hospital (4.4 miles)

Cafes

• Benny's Sportshack (2.6 miles)
• Starbucks (3.2 miles)
• Panera Bread (3.3 miles)
• CC's Coffee House (3.3 miles)
• Kung Fu Tea (3.4 miles)
• Johnston Street Java (3.8 miles)

Places of Worship

• Our Lady of Fatima Catholic Church (2.9 miles)
• St Pius X (3.6 miles)
• Our Savior's Church Midtown Campus (4.3 miles)
• The Bayou Church (5.5 miles)
• Saint Edmond Catholic Church (5.5 miles)