Leading Health Care-Louisiana

Pros

• Tara is genuinely caring and eager to help.
• Tara stays in touch and provides clear, actionable guidance to resolve issues.
• The company is praised for rare, exemplary service that makes a real difference for families.
• Tara's care is described as a blessing, with consistently reliable support.
• Leading Home Care is described as an amazing company that values both clients and employees.
• The Lafayette office is fantastic, with wonderful clients and engaging events.
• The organization is family-oriented and invests in employee development and work-life balance.
• The staff are friendly, compassionate, and dedicated to excellent customer service.
• The team is responsive, knowledgeable, and goes above and beyond for clients.
• Clients and families feel cared for and respected by the care team.
• The company helps people live a better life through compassionate in-home care.

Cons

• This company is not professional; a worker has been paid and services has not been provided, and the reviewer with 30 years in healthcare has never seen anything like this, please investigate before choosing a place for your loved ones or family.
• LHC claims they "properly screen" their staff - but unless they're using a Magic 8 Ball ?, that statement doesn't hold up.

Review

The journey with Leading Home Care began in a moment of need and anxiety, centered around a family situation that required careful attention and compassionate support. On October 1, 2025, I connected with a young woman named Tara, and from the very first contact I could feel that my sister-in-law's plight mattered. She was an elderly, widowed woman who needed real help, and my own nerves were frayed by the weight of responsibility. Tara's voice carried a warmth and genuine concern that mattered more than any brochure could convey. In those early minutes, what could have been a routine information call became the first sign of a human connection that would ease my burden.

What stood out so clearly from the start was Tara's practical, patient approach. There were complex steps to address - particularly around Medicaid for my sister-in-law - but Tara broke everything down into manageable, step-by-step instructions. She didn't rush me or dismiss my questions; she explained precisely what needed to be done and what to expect next. When Medicaid encountered a snag, she didn't abandon the effort. Instead, she checked in, explained what to do as soon as the issue was resolved, and kept the process moving forward with clear, actionable guidance. Her ongoing communication gave me a clear sense of momentum, even when the wheels of bureaucratic processes turned slowly.

There was a tangible sense of progress as the process continued. After the necessary actions on my end, a blue envelope arrived - an often welcome signal in these matters - but Tara's role did not end there. She stayed in close contact, reassuring me that she would assist with final documents once they arrived, and offering help at every step if we needed it. Her reliability and consistent presence through the waiting period were a source of quiet strength. When the moment to finalize the paperwork finally came, Tara's readiness to help again underscored the impression that she genuinely cared about our family's situation and our ability to navigate it smoothly.

I found myself in a place of gratitude that felt almost transformative. I was in awe of Tara's dedication and felt compelled to express what she had already shown me: that such heartfelt assistance is rare. I wanted to ensure she knew how much her actions had meant, and I wished there were more than five stars to give. If Tara ever reads this, I hope she understands that she has been a genuine blessing to us. The experience left me with a profound sense of relief and a recognition that there are still people and companies capable of combining professionalism with personal care in a way that truly relieves anxiety and makes a difference.

Beyond this personal journey, the stories from others paint a broader picture of Leading Home Care as a place where care extends to both clients and staff in meaningful ways. My daughter has worked there since 2017, and she speaks from a place of genuine love for what she does. She talks about an environment that is positive, supportive, and deeply aligned with the mission of helping people. The overarching sentiment is that Leading Home Care is a wonderful place to work, with an amazing work environment, exceptional staff and coworkers, and a culture that feels like family - an impression reinforced by comments from colleagues who have spent years within the organization.

Affiliations with the company span decades, and the repeated praise is consistent: Leading Home Care is seen as a leader in customer service, with a foundation built on caring for clients, employees, and all stakeholders. Those who have been connected with the organization for 24 years describe it as a company that "leads the way in customer service" and treats service as a core value rather than a mere checklist. For many, the emphasis on training, supportive management, and a flexible schedule reflects a practical commitment to both high-quality care and the wellbeing of staff - an alignment that translates into better experiences for clients and meaningful professional growth for employees.

Longer-term staff testimonials reinforce the sense of a cohesive, purpose-driven culture. People who have worked as Direct Service Workers and in administrative roles highlight the organization's focus on training and development, the supportive leadership, and the flexible scheduling that makes it possible to maintain a healthy work-life balance while delivering compassionate care. Clients themselves are described as benefiting from a "whole care team" approach that is attentive, detail-oriented, and dedicated to helping people live a better life. The recurring thread in these accounts is one of genuine care, clear communication, and a shared mission to improve the lives of those they serve.

There are also voices that celebrate the everyday joys of belonging to the Leading Home Care family. Many describe the agency as not only professional and dependable but also loving and welcoming. Stories emphasize the responsive nature of the team, the emphasis on customer service, and the sense that staff truly cares about both clients and each other. The sentiment is that Leading Home Care is a place where people come to do meaningful work, to grow, and to feel valued - as both providers and recipients of care. In this light, Tara's influence in one family's life reads as a microcosm of a broader culture that strives to combine effective service with heartfelt compassion.

Not every voice, of course, paints a perfect picture. One review raises serious concerns about professionalism and safety, urging readers to conduct their own background checks and warning that a staff member had arrived at a home with a criminal history, including aggravated assault and family violence. The reviewer emphasized the need for vigilance and the importance of double-checking everything, signaling that safety cannot be taken for granted, even in organizations celebrated for their care. This contrasts sharply with the overwhelmingly positive testimonials but serves as a crucial reminder that, in caregiving, due diligence and ongoing scrutiny are essential to protect families and loved ones.

Taken together, the collection of stories presents a portrait of Leading Home Care as an organization driven by compassion, experience, and a deep commitment to both clients and staff. The experiences shared - through personal journeys of relief and gratitude, through long-standing employee engagement, and through the balancing act of praise and caution - suggest a company that values human connection as much as professional excellence. Tara's exemplary support during a challenging Medicaid issue stands out as a beacon of the personal care that many people associate with Leading Home Care, while the broader testimonials illustrate a culture that many find to be supportive, reliable, and deeply devoted to helping people live better lives.

This part of Lafayette, Louisiana offers a convenient and diverse range of amenities for seniors considering living in the area. There are several reputable restaurants nearby, including Pamplona Tapas Bar and Tsunami Sushi, offering a variety of dining options. Additionally, there are multiple physicians' offices and hospitals within close proximity, such as Barras Family Dentistry and University Medical Center, providing easy access to medical care. Parks like Oakland Park and Girard Park offer opportunities for leisurely walks and outdoor activities. There are also several places of worship for spiritual support, such as Our Lady of Fatima Catholic Church. The presence of pharmacies like Walgreens and CVS Pharmacy ensures easy access to medication and healthcare supplies. Transportation is readily available with Lafayette Regional Airport located just 1.9 miles away. Overall, this part of Lafayette provides a well-rounded community with essential services for seniors to live comfortably and enjoy a fulfilling lifestyle.

Restaurants

• Pamplona Tapas Bar (0.1 miles)
• Marley's Sports Bar (0.2 miles)
• Tsunami Sushi (0.2 miles)
• McDonald's (0.7 miles)
• Zeus Ul Express (1 miles)
• Izzo's Illegal Burrito (1 miles)
• Sonic Drive-In (1.2 miles)

Physicians

• Barras Family Dentistry (0.2 miles)
• University Medical Center Eye Clinic (0.4 miles)
• Kenneth Odinet (0.6 miles)
• St Francis Medical Office Building (0.6 miles)
• Robert L Morrow, Jr MD FACS (0.6 miles)
• Azar Eye Clinic (0.7 miles)
• Hall, Frederick Uhc Eye Clinic (0.9 miles)

Cafes

• Benny's Sportshack (1 miles)
• Panera Bread (1.6 miles)
• CC's Coffee House (1.6 miles)
• Kung Fu Tea (1.8 miles)
• Johnston Street Java (2.1 miles)
• Starbucks (2.5 miles)
• Starbucks (4.2 miles)

Parks

• Oakland Park (1.2 miles)
• Girard Park (1.2 miles)
• Beavers Park (1.5 miles)
• Moncus Park (1.9 miles)
• Brown Memorial Dog Park (3.4 miles)

Places of Worship

• Our Lady of Fatima Catholic Church (1.3 miles)
• Our Savior's Church Midtown Campus (2.6 miles)
• St Pius X (2.9 miles)
• Saint Edmond Catholic Church (3.8 miles)

Hospitals

• University Medical Center H R (1.5 miles)
• Children's Hospital Burdin Riehl Clinic (1.5 miles)
• Johnson Gerald-SWLA Center for Health Service (1.9 miles)
• Acadiana Management Group (2 miles)
• Lafayette Behavioral Health Unit (2.3 miles)
• LCMC Health Children’s Hospital New Orleans Specialty Care - Lafayette (3.1 miles)
• Lafayette Physical Rehabilitation Hospital (3.5 miles)

Pharmacies

• Medicine Bin (1.6 miles)
• Carmichael's Home Iv Pharmacy (1.6 miles)
• Walgreens (1.7 miles)
• Drug Emporium (1.8 miles)
• Northside Pharmacy (2.6 miles)
• CVS Pharmacy (3.2 miles)
• Sav-On Pharmacy (3.7 miles)

Transportation

• Lafayette Regional Airport (LFT) (1.9 miles)