Woods of Glen Hill Manor

Pros

• The Apartment Manager is super awesome.
• She is so sweet and nice.
• The Apartment Manager is very efficient.
• She is the Bomb.
• The place is great.
• The maintenance guy is nice and tries his best to get everything done in a timely manner.

Cons

• The management does not care.
• Kids run wild and no one understands the word respect.
• It is the worst apartment complex the reviewer has ever lived in.
• Black mold is present and the AC leaks constantly.
• They cover it up and want tenants to be okay with it.
• The office is never open.
• They hire junkies off the street to do any of their work.

Review

The collection of impressions about this apartment complex presents a striking split in experiences, with one side consistently praising the on-site leadership and another side sounding alarms about health, safety, and reliability. On the positive end, several residents foreground a particularly strong and helpful presence at the property: the Apartment Manager is described as "super awesome," always ready to help, and blessed with a friendly demeanor. Reportedly, she is "so sweet and nice" and runs the operation with noticeable efficiency. To these reviewers, her responsiveness and attitude stand out as a bright spot in the living experience, enough to elevate the overall impression of the place.

Support for the manager's leadership extends beyond her personal warmth. Reviewers frequently call her "the Bomb" and emphasize that she embodies the best of what the complex has to offer. It's not just a matter of courtesy; these residents feel she genuinely keeps things moving and makes an effort to address resident needs. Alongside her, the maintenance team also earns praise. The maintenance person is described as friendly and well-intentioned, someone who really tries to get everything done within a reasonable time frame. In those accounts, the combination of a proactive manager and a conscientious maintenance crew provides a level of service that many residents appreciate and rely on.

The most enthusiastic notes about the property place the manager at the center of a positive experience. Several reviewers mention not only her personal character but also the efficiency with which she handles tasks, which contributes to a smoother day-to-day life for tenants. The sentiment is that, when problems arise, there is someone capable on the ground who can respond, coordinate, and keep things moving. In these accounts, the complex feels well-managed, and residents feel supported by leadership that seems to genuinely care about residents' satisfaction.

But beneath this favorable portrait lies a much more troubling counter-narrative. A separate, strongly negative review paints the opposite reality in very stark terms. This resident describes the complex as the worst they have ever lived in, citing black mold and a constantly leaking air conditioner. They allege a deliberate cover-up, claiming management wants tenants to accept the problems rather than fix them properly. The account goes further to say that even when maintenance is involved, the response can be unsatisfactory or financially punitive, with the suggestion that some maintenance work comes with unexpected charges rather than real fixes.

Health and safety figures prominently in the dire assessment. The reviewer warns others to "stay away if you want to have good health," alleging that not all mold is treated as dangerous, which feeds a sense of risk and distrust. The office's hours and accessibility are also criticized, described as never being open when needed, which compounds the frustration and leaves residents feeling unsupported in urgent situations. The sense of being sidelined by a management team that should be safeguarding residents' well-being is a central theme of this perspective.

The negative narrative doesn't stop at health concerns. It expands into a broader sense of insecurity within the property: claims that people are allowed into apartments while residents are away at work, followed by allegations of theft or property loss that are not acknowledged or taken seriously by management. There is also harsh language about the quality of the labor hired for repairs, with phrases suggesting that workers are recruited from disreputable sources. The overall atmosphere, according to this review, includes frequent police presence, loud neighbors, and drug activity nearby, which together create a sense of ongoing disturbance and danger.

Taken as a whole, the reviews reveal a complex property where a charismatic, responsive manager and a cooperative maintenance team can deliver a positive, efficient living experience for some residents. For others, however, the same complex becomes a place of serious concern: health risks from mold and leaks, a perceived reluctance or inability to fix problems, questions about who is doing repairs and under what standards, and a sense of insecurity from neighborhood disturbances and theft. The juxtaposition is stark, illustrating how a single property can nurture both highly favorable impressions and severe, even alarming, criticisms depending on who you ask and which experiences dominate their days. For anyone considering living there, the takeaway is clear: the on-site leadership may be a strong asset, but health, safety, and reliability concerns raised by other tenants warrant careful consideration and direct, detailed conversations with management to understand how such issues are currently being addressed.

Restaurants

• McDonald's (1.3 miles)
• Mike Linnig's (3.2 miles)
• McDonald's (3.9 miles)
• Sonic Drive-In (5.8 miles)
• Sues Touch Of Country (6 miles)
• Sandi's Kitchen (6.1 miles)
• Biscuit Belly (6.2 miles)

Hospitals

• Norton Southwest Hospital (1.7 miles)
• Kentucky One Health (6.8 miles)
• KentuckyOne Health - Medical Center Jewish South: Emergency Room (8.6 miles)
• 3 East Olop (11.7 miles)
• Norton Pavilion Hospital (12 miles)
• Norton Children's Hospital (12.2 miles)
• KentuckyOne Health Jewish Hospital (12.2 miles)

Places of Worship

• Southern Baptist Convention (3.8 miles)
• Everlasting Joy Ministries (5.8 miles)
• Southern Baptist Convention (6.3 miles)
• Southern Baptist Convention (6.8 miles)
• Beechmont Baptist Church (7.9 miles)
• St Luke Catholic Church (9 miles)
• Bethany UCC (9.7 miles)

Physicians

• Valley Medical (4.2 miles)
• Valley Medical (4.2 miles)
• Caritas Medical Mall (4.3 miles)
• Norton Children's Medical Group - Fairdale (4.7 miles)
• Southend Medical Clinic PSC (5.3 miles)
• Ellis & Badenhausen Orthopaedics PSC (5.4 miles)
• Fairdale Family Medical (5.5 miles)

Parks

• Riverview Park (4.8 miles)
• Iroquois Park (6.1 miles)
• Frank E Simon Park (9.8 miles)
• Central Park (10.7 miles)

Pharmacies

• Walgreens (5.5 miles)
• Walgreens (6.1 miles)
• Walgreens (7.4 miles)
• Walgreens (9.8 miles)
• CVS Pharmacy (9.8 miles)
• CVS Pharmacy (9.9 miles)
• ""Walmart Stores"" (9.9 miles)

Transportation

• U-Haul Neighborhood Dealer (6.8 miles)
• TSA Pre️ (8.8 miles)
• Security Checkpoint (8.8 miles)
• Louisville Muhammad Ali International Airport (SDF) (8.8 miles)
• SDF Arrivals (8.9 miles)

Cafes

• Starbucks (9.1 miles)
• Starbucks (9.1 miles)
• Starbucks (10.4 miles)
• North Lime Coffee and Donuts (10.9 miles)
• Panera Bread (11 miles)
• Cedar Grove Coffee House (11.6 miles)