Preston Greens Senior Living

Pros

• The staff at Preston Greens Senior Living are described as very friendly, helpful, and caring, with some going above and beyond to assist residents and their families.
• The facility is praised for its beautiful and modern design, creating a welcoming atmosphere for residents.
• Residents enjoy the variety of activities available throughout the day, contributing to an engaging community environment.
• Many reviewers appreciate the quality of food served, noting that residents appear pleased with their dining experiences.
• The spacious apartments and unique features like kitchenettes in the rooms receive positive remarks for enhancing comfort and convenience.
• Communication with families is regarded as good, fostering transparency about care services and resident needs.
• Reviewers find Preston Greens to be a great option due to its clean facilities and attentive caregiving staff.

Cons

• The reviewer was disappointed with the high staff turnover and found the shared rooms unappealing, leading to an overall unsatisfactory experience.
• Despite some positive experiences, another reviewer reported frustrations with laundry services and long wait times for caregivers due to short staffing.
• A negative experience was highlighted when a loved one fell shortly after moving in, and the facility failed to provide adequate care or communication afterwards.
• Communication issues were noted by a reviewer who mentioned that memos were seldom sent out and important information was often learned through word of mouth rather than official channels.
• Housekeeping services were inconsistent, with periods where the facility went without a housekeeper, leading to dissatisfaction among residents.
• Some reviewers indicated that while certain staff members were helpful, others performed only the minimum required duties, impacting overall resident care quality.
• One reviewer expressed disappointment over unfulfilled promises of refunds for fees paid after their loved one could not return due to increased care needs following a fall.

Summary

Preston Greens Senior Living has garnered a wide array of feedback from residents and their families, reflecting both positive experiences and significant concerns. The facility is often described as beautiful, modern, and well-kept, showcasing a fresh design that captivates many who visit. With its numerous amenities, including a movie theater, spacious dining area with varied menus, and even happy hours at the bar, Preston Greens presents itself as an attractive option for seniors seeking comfortable living arrangements. Families appreciate the bright atmosphere which they believe contributes to a sense of community among both staff and residents.

One common thread in the reviews is the commendation for the staff's friendliness and willingness to help. Many individuals noted that caregivers were attentive, understanding, and patient when dealing with residents who faced challenges. Specific praises were directed toward individual caregivers who went above and beyond to assist residents with daily activities such as laundry or meal support. This level of care helped alleviate some anxiety for family members regarding their loved ones' wellbeing. However, this positive sentiment was contrasted by mentions of high staff turnover within the facility; several reviewers pointed out instances where understaffing led to long wait times for assistance.

Communication appears to be another area where Preston Greens falls short according to multiple accounts. Residents and their families mentioned that important information was often communicated through word of mouth rather than in an organized manner from management. Instances where memos about changes were shared late on Fridays contributed to feelings of frustration among those seeking clarity about day-to-day operations. Additionally, issues related to housekeeping services were raised; many found them inconsistent due to staffing shortages which affected cleanliness at times.

Despite some operational shortcomings, many families expressed overall satisfaction with their loved ones' experiences at Preston Greens. Positive remarks abound regarding the memory care unit specifically designed for those needing extra attention due to cognitive impairment. Reviewers appreciated that activities tailored for memory care patients occurred regularly throughout the day—these included exercises aimed at keeping residents engaged physically and mentally. Families felt assured knowing there was always staff present during mealtimes to aid those who required assistance.

Yet not all experiences have been favorable; one family highlighted a distressing incident involving their loved one’s fall just eight days after moving into memory care—an event that led them directly to hospitalization due to inadequate monitoring of her condition beforehand despite prior warning signs acknowledged by staff members. This troubling situation casts a shadow over other positive testimonies regarding care quality within certain departments.

Another significant concern arose around food service quality; although several reviews praised meal options as generally good or satisfying, others mentioned ongoing issues relating to food preparation consistency even after hiring new kitchen staff aimed at improving service standards over time. The perception was that cost-cutting measures may have impacted food quality adversely on occasion—a sentiment echoed by families looking out for adequate nutrition among seniors in residence.

In conclusion, while Preston Greens Senior Living boasts a plethora of appealing features—from its modern facilities and beautiful design down to its myriad engagement opportunities for residents—the reviews reflect a nuanced reality marked by operational lapses affecting resident care continuity and communication effectiveness between management teams navigating high turnover rates amidst industry-wide staffing challenges today’s senior living environments face. Nevertheless, many recommend it as an option worth considering based on personal experiences shared regarding atmosphere friendliness tied closely back into heartfelt interactions made possible through exceptional caregiving present throughout this well-meaning community setup overall.

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This area of Lexington, Kentucky offers a variety of amenities and services that may be appealing for seniors looking to relocate. With a range of dining options including Freddy's Frozen Custard & Steakburgers, Drakes, and Panera Bread, residents can enjoy convenient and diverse meal choices. The proximity of pharmacies such as Walgreens, CVS Pharmacy, and Kroger Pharmacy ensures easy access to medications and healthcare supplies. Additionally, there are multiple physicians' offices nearby for medical care, such as Lexington Neurosciences Center and Family Practice Associates of Lexington. For leisure activities, seniors can visit the Regal Hamburg Pavilion IMAX & RPX theater or relax in one of the local parks like Pleasant Ridge Park or Jacobson Park. Places of worship like Apostles Anglican Church and Woodland Christian Church offer spiritual support within the community. Hospitals like UK Good Samaritan Hospital and VA Hospital Cooper Drive provide comprehensive healthcare services for any medical needs. Overall, this area provides a well-rounded environment with essential services for seniors looking to enjoy their retirement years in Lexington.

Restaurants

• Freddy's Frozen Custard & Steakburgers (0.1 miles)
• Drakes (0.2 miles)
• Taco Bell (0.7 miles)
• McDonald's (0.7 miles)
• Waffle House (0.8 miles)
• Crumbl Cookies (0.8 miles)
• Double Dogs (0.8 miles)

Cafes

• Starbucks (0.2 miles)
• Starbucks (1.3 miles)
• Starbucks (2.8 miles)
• Panera Bread (2.9 miles)
• Kenwick Table (3.9 miles)
• Kentucky Native Café (4.8 miles)

Pharmacies

• Walgreens (0.2 miles)
• Meijer Pharmacy (1 miles)
• Walgreens (1 miles)
• CVS Pharmacy (1.5 miles)
• C & C Pharmacy (1.8 miles)
• Forward Edge (2.6 miles)
• Kroger Pharmacy (2.6 miles)

Physicians

• Thomas G Abell (0.7 miles)
• Lexington Neurosciences Center (0.7 miles)
• Dr. Kevin Snipes and Associates (0.8 miles)
• Family Practice Associates of Lexington (1.2 miles)
• Baptist Health Medical Group Neurology (1.2 miles)
• Central Baptist Diagnostic Center (1.2 miles)
• Lexington Clinic Andover Family Health Center (1.3 miles)

Theaters

• Regal Hamburg Pavilion IMAX & RPX (0.7 miles)

Parks

• Pleasant Ridge Park (1.2 miles)
• Jacobson Park (2.9 miles)
• Jacobson Park Dog Park (3.1 miles)
• Woodland Park (4.6 miles)

Hospitals

• Continuing Care Hospital (2.6 miles)
• Urgent Treatment Clinics (4 miles)
• UK Chandler- Medicine ICU (4.5 miles)
• Select Specialty Hospital (5.1 miles)
• UK Good Samaritan Hospital (5.2 miles)
• VA Hospital Cooper Drive Lexington Ky (5.4 miles)

Places of Worship

• Apostles Anglican Church (4.4 miles)
• Woodland Christian Church (4.7 miles)
• Masjid Bilal Ibn Rabah (4.9 miles)
• Centenary United Methodist Church (4.9 miles)
• Church of Jesus Christ of Latter Day Saints (5 miles)