Bluegrass Care & Rehabilitation Center

Pros

• The staff at Bluegrass Nursing Rehab is described as friendly and caring, providing special attention to each resident.
• Communication with therapists and nursing staff has been consistently positive, offering comfort to families.
• Residents are reported to enjoy the food, with many finding it very good and dining areas pleasant.
• Activities like "Moving Get Grooving" provide enjoyable engagement for residents.
• The facility is actively maintained, with staff working diligently to ensure a comfortable environment for residents.
• Families express gratitude for the safety measures implemented by the staff, particularly during health concerns like COVID-19.
• Many residents have shown improvement in their rehabilitation and overall happiness while at the facility.

Cons

• The majority of staff members are rude and exhibit a superior attitude, lacking the compassion required in a caregiving facility.
• Guidelines and policies are inconsistently applied, leading to poor service quality.
• Food is consistently terrible and served cold, with items often missing from the menu.
• The overall atmosphere conveys a "who gives a damn?" attitude regarding patient care.
• The facility is small, dark, and feels outdated, diminishing its appeal as a home-like environment.
• There are unpleasant smells in the hallways related to cleanliness issues with bedding and patient hygiene.

Review

The reviews of Bluegrass Care & Rehabilitation present a mixed tapestry of experiences, reflecting a wide range of opinions on staff professionalism, facility conditions, and the overall quality of care provided. While some families express deep gratitude for the attentive and compassionate care their loved ones receive, others recount troubling encounters with rude staff and inadequate services that mar their experiences.

One recurring theme in the negative reviews is the perceived lack of professionalism among certain staff members. Several reviewers describe individuals as "rude" and "superior-minded," suggesting that these attitudes generate an environment where caregivers do not adequately address the needs and concerns of the patients they are supposed to support. This perception is coupled with frustrations regarding inconsistent adherence to guidelines and policies, which seem to be enforced sporadically rather than uniformly. Such inconsistencies raise concerns about the quality of care delivered to residents, leaving families feeling uncertain about their loved ones' well-being.

Additionally, complaints about the facility's culinary offerings are prominent among dissatisfied family members. Reviews mention the food being consistently cold and lacking proper selection from the menu, highlighting dissatisfaction with what is often a critical aspect of care facilities—nutritious meals that contribute to residents’ health and happiness. The sentiment among this group can be summed up by an unequivocal refusal to recommend Bluegrass Care & Rehabilitation to others, expressing an overarching belief that profit trumps genuine care at this institution.

Contrastingly, positive reviews shine a light on specific experiences that highlight genuinely caring interactions between staff and residents. Several family members praise open channels of communication with therapists and nursing staff regarding their loved one's progress during rehabilitation. One reviewer emphasizes how comforting it has been to hear their mother’s upbeat descriptions of her recovery process despite physical limitations. The administrator’s proactive approach in updating families about COVID-19 testing also underscores a dedication to keeping both patients and relatives informed during challenging times.

The sense of community within Bluegrass emerges from several positive reviews that celebrate not just individual care but also group activities designed for patient engagement. One reviewer mentions “Moving Get Grooving,” an interactive program involving music aimed at encouraging mobility among residents in wheelchairs—a testament to the creative approaches taken by some staff members in order to foster a cheerful atmosphere amidst rehabilitative efforts. This suggests that while there may be pockets of poor service or inconsistency within the facility’s operations, there are simultaneously dedicated caregivers striving to enrich their patients’ lives through enjoyable activities.

However, it is essential not only to recognize commendable initiatives but also address areas needing improvement based on critiqued aspects like hygiene and facility upkeep. Some reviews indicate unpleasant odors related to bedding and bodily waste permeating hallways—a concerning issue regarding cleanliness standards in a caregiving environment where residents' dignity should be preserved. This discrepancy paints a picture possibly indicative of broader systemic issues within Bluegrass Care & Rehabilitation that could undermine patient confidence in its ability to provide safe surroundings for recovery or long-term living arrangements.

In conclusion, while some families find reassurance in knowing their loved ones receive friendly attention from caring staff within Bluegrass Care & Rehabilitation, contrasting negative experiences highlight significant concerns that demand attention from management. The divergent perspectives on food quality, cleanliness standards, professionalism among personnel, varied patient engagement opportunities reveal not only individual instances but also entrenched patterns affecting overall reputation—and underline a pressing need for consistent performance improvements across all facets of patient care.

This particular area of Lexington, Kentucky, offers a variety of healthcare options with multiple hospitals, urgent treatment clinics, and physician offices within a few miles. There are also several pharmacies nearby for convenient access to medications. In terms of dining options, there are a mix of casual and sit-down restaurants to choose from. The neighborhood is also close to several parks for outdoor recreation and relaxation. For those interested in spiritual activities, there are several places of worship within a short distance. Additionally, cafes provide cozy spots for socializing or enjoying a hot beverage. Overall, this area provides easy access to essential services and amenities that would be beneficial for senior living.

Hospitals

• Urgent Treatment Clinics (0.8 miles)
• Continuing Care Hospital (2.2 miles)
• Halo-8 (2.7 miles)
• Central Baptist Hospital (3.2 miles)
• Central Baptist Hospital (3.4 miles)
• VA Hospital Cooper Drive Lexington Ky (3.9 miles)

Physicians

• Robert Hosey MD (1.2 miles)
• Kentucky Eye Institute (1.2 miles)
• Bluegrass Orthopaedics (2.1 miles)
• Lexington Clinic at Saint Joseph East Office Park (2.1 miles)
• Central Kentucky Gastroenterology (2.1 miles)
• Eye Consultants Of KY (2.2 miles)
• Family Practice Associates (2.2 miles)

Pharmacies

• Redding Drug Lexington (1.3 miles)
• Kroger Pharmacy (1.6 miles)
• Walgreens (2.2 miles)
• Kroger Grocery Pickup and Delivery (2.2 miles)
• Kroger Pharmacy (2.2 miles)
• Forward Edge (2.2 miles)
• Walgreens (2.6 miles)

Restaurants

• Cheddar's Scratch Kitchen (1.3 miles)
• Merrick Inn (1.3 miles)
• Arby's (1.6 miles)
• The Cellar Bar & Grille (1.9 miles)
• Zaxby's (2 miles)
• Wendy's (2 miles)
• Chili's Grill & Bar (2.2 miles)

Parks

• Veterans Park (1.8 miles)
• Jacobson Park (2.8 miles)
• Jacobson Park Dog Park (3.3 miles)
• Shillito Park (3.5 miles)
• Woodland Park (3.9 miles)

Cafes

• Starbucks (2.2 miles)
• Panera Bread (2.3 miles)
• Starbucks (2.9 miles)
• Cafe Central (3.4 miles)
• Kenwick Table (3.7 miles)

Places of Worship

• Centenary United Methodist Church (2.3 miles)
• Church of Jesus Christ of Latter Day Saints (2.7 miles)
• Apostles Anglican Church (3.1 miles)
• Woodland Christian Church (3.9 miles)