Northpoint/Lexington Healthcare Center in Lexington, KY
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Information last verified:
1500 Trent Boulevard, Lexington, KY 40515
For more information about senior living options: (844) 490-3973
The transport service provides enjoyable rides with friendly drivers. The staff are accommodating, attentive, and caring toward all patients. The facility is consistently described as clean, well-maintained, and welcoming. The food is praised as tasty and better than many other rehab facilities. Therapy helps patients regain movement and improve breathing and speech. Receptionists are kind, welcoming, and memorable. Families feel confident and satisfied with the care provided. The environment is warm and feels like a family, with compassionate staff. There are ample activities and a cheerful atmosphere for residents (concerts, bingo, church services). The staff work as a cohesive, professional team delivering excellent care.
The reviewer notes a very bad odor throughout the facility. They claim the administrator was horribly manipulative and tried to coerce money from them. They say billing and insurance handling was a joke, with incorrect filings and aggressive collection letters. They allege the rehab was misrepresented as long-term care, and that a relative lost about 45 pounds in two months. They describe the food as gross with no variety and say the kitchen staff do not know how to cook or season properly. They recount a friend’s stay as dirty and unsanitary, with urine on the floor and walls, infrequent showers, and an overwhelming smell. They report that staff never return calls or emails and that communications were poor, including collection actions.Northpoint Lexington Healthcare Center is best suited for families seeking a warm, people-centered nursing and rehab environment in Lexington, with a strong emphasis on hands-on care, meaningful activity, and open family communication. It shines for post-acute rehab and long-term care where a proactive, team-based approach matters, and for loved ones who respond well to a collaborative staff culture. The community’s transport option, a robust therapy program, and a lively calendar of activities help residents regain function and feel connected. In short, this is a solid, practical choice for families prioritizing attentive staff, safety, and a home-like atmosphere over cutting-edge amenities.
Those who may want to consider alternatives should weigh two realities. First, dining experiences are inconsistent enough for some families to seek facilities where meals consistently win high marks on flavor and variety. Second, a handful of reviews flag administrative and billing friction as a misalignment with expectations, situations that can weigh on families navigating long-term care finances. If a newer building, private rooms as a standard, or a more uniform dining program is essential, other options may better fit. Likewise, families requiring highly specialized dementia programming or ultra-private accommodations may prefer facilities with a more explicit, private-room emphasis.
The strongest pros at Northpoint offset the main drawbacks in meaningful ways. The care philosophy across nursing, therapy, dietary, and housekeeping is consistently described as compassionate and professional, with staff members working as a cohesive team. Families repeatedly praise how quickly questions are answered, how engaged therapists push residents to progress, and how security and cleanliness create a reassuring environment. The transport service, run by capable drivers like Alesia and Anthony, demonstrates practical value by facilitating medical appointments and day-to-day errands, which relieves family logistics and keeps care plans on track. That same warmth extends to receptions and front-desk staff, notably the “Big Mama” at the front desk, who helps families feel seen and supported. When a resident’s health improves or stabilizes through therapy, that tangible progress reinforces trust in the care team.
Activity programs and social opportunities further strengthen the value proposition. Residents participate in church services, bingo, concerts, and arts activities that foster engagement and a sense of community. The facility’s atmosphere is described as cheerful and caring, with residents appearing content in dining rooms and lounges. For families with loved ones who have complex needs, the Amelia unit and the overall staff willingness to include families in care conferences and updates create a sense of partnership that is hard to match in facilities where communication feels transactional. Cleanliness is another strong suit; residents and visitors consistently note well-kept spaces, secure hallways, and an environment that smells fresh rather than industrial, small but meaningful indicators of daily quality.
However, there are consistent caveats to balance against these strengths. A common thread among reviews is dissatisfaction with meals: menus that some families deem unappetizing, with reports of bland, repetitive offerings and inconsistent preparation. Odor issues have appeared in a few observations, underscoring that room-to-room experiences can vary and that kitchen fatigue or overwhelmed staff at peak times can affect impressions. Additionally, an occasionally frictional administrative experience, most notably around admissions or billing, reminds prospective families that proactive, in-depth conversations about costs and services are essential before committing. While most families report excellent personal care, these concerns are not negligible for anyone prioritizing a seamless, worry-free financial and dining experience.
The key to making sense of Northpoint’s mix of strengths and weaknesses lies in aligning expectations with what the community does best. The care continuum, from nursing to therapy to dietary support, creates tangible benefits for residents recovering from surgery or managing chronic conditions, and the staff’s dedication often translates into measurable progress and peace of mind for relatives. The secure, clean environment and a culture of warmth mitigate the risk of isolation or neglect, while robust family communication channels help families stay connected and informed. If the goal is a well-supported recovery trajectory with a friendly, supportive milieu, the pros substantially offset the occasional dining hiccup or administrative friction.
Ultimately, Northpoint Lexington Healthcare Center represents a strong choice for families prioritizing compassionate care, a collaborative care team, and a lively resident life. It is particularly well-suited for those who value staff reliability, clear communication, and practical amenities, like transportation and on-site activities, that keep daily life organized and fulfilling. For families who must have a consistently gourmet dining experience, a brand-new facility, or a highly transparent billing process, alternatives should be explored with deliberate comparison. Prospective reviewers should plan thorough tours, request to meet the Amelia unit leadership if dementia care is a focus, sample meals during a visit, and verify current admission practices and billing timelines. With due diligence, Northpoint can be the turning point toward improved quality of life for both resident and family.
150 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Blue Grass (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Northpoint/Lexington Healthcare Center is an assisted living community located in Lexington, KY. Our facility offers a range of amenities to enhance the comfort and convenience of our residents. We have a beauty salon where residents can receive hair and grooming services. Each resident's room is equipped with cable or satellite TV for their entertainment. Transportation is provided by the community for various purposes, such as outings and appointments. We also have a computer center available for residents to use.
Our dining room offers restaurant-style dining, providing nutritious meals to our residents. Housekeeping services are provided to keep the community clean and organized. Each room is fully furnished for the comfort of our residents. We also have a gaming room and small library for leisure activities.
Northpoint/Lexington Healthcare Center offers care services to assist with daily living tasks such as bathing, dressing, and transfers. Our staff is available 24 hours a day to provide supervision and assistance whenever needed. Medication management is also offered to ensure that medications are taken correctly. Special dietary restrictions, including diabetes diets, can be accommodated.
In terms of activities, our community provides concierge services to help residents plan their preferred activities. Fitness programs are offered to promote physical well-being. Planned day trips and daily scheduled activities ensure that there are always opportunities for socialization and engagement within the community.
The location of Northpoint/Lexington Healthcare Center offers easy access to various amenities in the area. There are six cafes, five parks, 18 pharmacies, 30 physicians' offices, 32 restaurants, three places of worship, and six hospitals nearby.
At Northpoint/Lexington Healthcare Center, we strive to provide a comfortable and enriching environment where our residents can live independently while receiving necessary support and care.
Northpoint/Lexington Healthcare Center is located at 1500 Trent Boulevard, Lexington, KY 40515 in Jessamine County, Kentucky
Northpoint/Lexington Healthcare Center on seniors.fyi includes 14 photos including images showing landscaping, interior, decor, bedroom, building, architecture, lobby, lighting, and more.
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Interior
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Decor
Living Room
Building
Architecture
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