Madonna Manor

Pros

• The staff at Madonna Manor is described as kind, caring, and knowledgeable, providing a supportive environment for residents.
• Many families have noted significant improvement in their loved ones' health and mental well-being while residing at Madonna Manor.
• Residents appreciate the variety of activities offered and enjoy the social atmosphere fostered by the staff.
• Family members feel that their loved ones are valued and well cared for during their stay, especially after rehabilitation and recovery processes.
• Overall satisfaction with care services has led to several referrals to Madonna Manor from grateful family members.

Cons

• The care for residents with Alzheimer's is reportedly horrible, with inadequate attention to medication schedules and overall care.
• Staff often turn off call-buttons, making it difficult for residents to receive timely assistance from caregivers.
• Many family members express disappointment in the understaffing, leading to a lack of proper care and safety for residents.
• Complaints about poor food quality and unappealing meals have been noted, along with issues related to meal service.
• There are frequent mentions of management turnover and ineffective leadership contributing to declining standards at the facility.
• Residents sometimes go without necessary medications and other required care due to staffing shortages.
• The facility's cleanliness has reportedly declined significantly, with filthy carpets and unpleasant odors being persistent problems.
• Family members have had to supplement care by spending nights at the facility or hiring additional home health aides due to safety concerns.
• Continuous staff turnover has led to instability in resident care, causing frustration for both residents and their families.
• Overall, numerous reviews indicate a rapid decline in the quality of care and environment at Madonna Manor compared to when residents first moved in.

Review

Madonna Manor has been the subject of a range of reviews, reflecting both positive and negative experiences from residents and their families. On one hand, there are many heartwarming narratives that highlight the facility’s supportive environment, particularly in terms of rehabilitation and assistance for residents facing various health challenges. One reviewer spoke about their mother’s significant improvement after hip surgery, crediting the occupational and physical therapy staff at Madonna Manor as exceptional in their communication with families and the quality of care they provided. The reviewer expressed deep satisfaction with their overall experience at the facility, noting that their mother had transformed both mentally and physically during her time there.

Another family member shared a similarly uplifting story about their 95-year-old grandmother who thrives at Madonna Manor after initially struggling to adjust to life away from home. This resident's happiness was attributed to not only the kind and respectful staff but also a variety of engaging activities provided by the facility, including religious services tailored to Catholic residents. For this family, the peace of mind knowing that their loved one is content in a clean environment filled with companionship was invaluable, even if it came at a higher cost.

Conversely, there have been alarming reports regarding care quality, particularly for residents suffering from Alzheimer’s disease or other cognitive impairments. A stark contrast emerged within reviews highlighting serious concerns about medication management and staffing levels. One reviewer expressed distress over their loved one's inadequate care due to understaffing issues—medications were reportedly not administered as prescribed or completely ignored altogether. Such accounts reveal gaps in service that greatly affect vulnerable populations who rely on consistent medical attention.

Issues surrounding staffing shortages seem pervasive throughout reviews; multiple reviewers noted that although many caregivers genuinely cared for patients, they were often overwhelmed with too many responsibilities due to insufficient staff numbers. One family recounted needing to pay for additional home health aides during overnight hours because only one aide was available for numerous residents who required extra attention—a development seen as wholly unacceptable given the costs associated with residing at Madonna Manor.

In addition to staffing concerns, reviewers pointed out deteriorating conditions within the facility itself. Reports of filthy carpets and unkempt common areas painted a grim picture indicative of neglect in maintenance operations. Families voiced frustration over odors permeating through hallways along with food quality complaints where meals were described as cold and unappealing after staff changes led to declining kitchen standards. These cumulative issues have left families questioning whether they made the right choice by placing loved ones in what once seemed like a reputable facility.

In summary, while Madonna Manor offers encouraging results for some residents thanks to its dedicated therapists and friendly caregiving staff members, significant operational challenges remain detrimental to its reputation overall. Critiques regarding understaffing incidents alongside missed medications underscore an urgent call for management action before further damage occurs—not only to patient well-being but also to family trust in what should be an inviting residence for elderly individuals seeking care support. As it stands now, potential residents' families may want to weigh these contrasting perspectives carefully before making decisions about placement within this complex community setting.

This part of Ft Mitchell, Kentucky offers a convenient location with a variety of amenities nearby. There are several pharmacies within a short driving distance, as well as physicians' offices for medical care. Places of worship are also easily accessible for those seeking spiritual fulfillment. The area features parks for outdoor recreation and relaxation, including playgrounds and dog parks. Restaurants ranging from fast food to casual dining options are available for convenient meals. For those needing transportation, the Cincinnati/Northern Kentucky International Airport is just a few miles away. Additionally, St Elizabeth Medical Center and St Elizabeth Healthcare provide accessible healthcare services in the vicinity. Cafes like Deeper Roots Coffee and Coffee Emporium offer opportunities for socializing and enjoying a cup of coffee. Overall, this area provides a mix of convenience and essential services that may be appealing to seniors looking for a comfortable living environment.

Pharmacies

• Walgreens (1.2 miles)
• Walgreens (2.5 miles)
• Walgreens (3.2 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.6 miles)
• Hart Pharmacy (3.6 miles)
• Walgreens (4.2 miles)

Physicians

• St Elizabeth Physicians (1.8 miles)
• OrthoCincy (1.8 miles)
• Riverhills Neuroscience (3.1 miles)
• Figure Weight Loss (3.4 miles)
• Tri-State Centers For Sight (3.5 miles)
• Budhani, Irfan Dr - Saint Elizabeth Physicians Pulmonology Crestview Hills (3.6 miles)
• St. E Diabetes Center (3.7 miles)

Places of Worship

• St Dominic Church (2 miles)
• Seven Hills Church (4.2 miles)

Parks

• Eagle Ridge Playground (2.5 miles)
• President's Park (4 miles)
• John G & Phyllis W Smale Riverfront Park (4.4 miles)
• Washington Dog Park (4.6 miles)
• Washington Park (4.7 miles)
• Ziegler Park (5.1 miles)

Restaurants

• Incline Public House (3.1 miles)
• Rosie's Tavern (3.7 miles)
• Burger King (3.8 miles)
• McDonald's (3.8 miles)
• Bourbon Haus 1841 (3.9 miles)
• Golden Corral (3.9 miles)
• Frisch's Big Boy (3.9 miles)

Transportation

• Delta Cargo (3.6 miles)
• CVG International Arrivals Hall (3.8 miles)
• Cincinnati / Northern Kentucky International Airport (3.9 miles)
• Main Terminal (3.9 miles)
• TSA Checkpoint (3.9 miles)
• Concourse A (3.9 miles)
• Delta Sky Club (3.9 miles)

Hospitals

• St Elizabeth Medical Center (3.9 miles)
• St Elizabeth Healthcare (3.9 miles)
• St Elizabeth Baby Center (4 miles)
• The Christ Hospital (5.5 miles)

Cafes

• Deeper Roots Coffee (4.2 miles)
• Coffee Emporium (4.8 miles)
• York Street Cafe (5.2 miles)