315 Lilienthal Street, Cincinnati, OH 45204
For more information about senior living options: (844) 490-3973
The team at Brookside Healthcare Center provides their best care to residents and families. Rikki Perkins is a blessing, offering warm, welcoming, and above-and-beyond support. The staff are friendly, helpful, and attentive from arrival through daily care. The therapy department is top-notch and encourages residents to reach their goals. The transition from hospital to the nursing home is seamless. The food is good and meals are hearty and fresh. New management has brought positive changes and improved the environment. The facility is clean, well-maintained, and respectful of residents. The activity director, Miss Vanessa, is responsive and helpful. The staff are loving, attentive, and supportive of all resident needs.
The Brookside facility is described as horrible and neglectful, with unprofessional staff who leave residents in pain. It is accused of double charging patients and trying to seize their Social Security money after Medicaid coverage. The administration is said to hide in offices and avoid communicating with families. The staff is repeatedly described as mean, inattentive, and neglectful, failing to meet residents' needs. The place is labeled a fraud that pressures families to keep relatives hospitalized to maintain bed availability. There are claims that documents are falsified and billing practices are deceptive. The food is described as horrendous, and essential care such as wound care and timely medications is not delivered. Reports describe bedsores, infections, and preventable medical emergencies or deaths due to neglect. Residents' belongings are said to go missing, with theft by staff alleged. The facility is criticized for dirtiness and poor upkeep, including cigarette smoke on the floors. Chronic understaffing is described, with overworked aides unable to provide adequate one-on-one care. Several reviewers warn that the facility should be closed and that people should avoid admitting their loved ones.Premier Estates of Cincinnati-Riverside is best suited for families that can actively partner with a caring, hands-on staff and want a facility that is clean, organized, and able to provide structured rehab and social programming. The strongest fit lies with residents who benefit from a dedicated therapy focus, clear goals toward returning home, and a front-line team that responds when family advocates are involved. This is not a hands-off option; it works for those who can stay engaged in care planning, monitor medications, and press for timely communication with the care team.
Those who should consider alternatives are clear: if consistency, safety, and financial transparency are non-negotiables, steering toward other facilities is prudent. Several reviews point to persistent staffing gaps, uneven communication, and troubling reports around billing practices. For families unable to hold a facility to account or who require near-flawless reliability in care delivery, the risk/fee balance at Premier Estates becomes a red flag. In such cases, exploring options with stronger oversight and steadier staffing is advisable, even if it means traveling a bit farther or adjusting expectations on amenities.
On the plus side, the best-reported strengths are tangible: several residents and families praise frontline staff for warmth, a sense of personal attention, and practical help with daily needs. The therapy department is frequently described as attentive and push-oriented, which matters for rehab stays and post-acute recovery. The facility's appearance and cleanliness receive praise, and when management changes have occurred, there are notes of improved morale and a more resident-centered approach. Importantly, staff members who go the extra mile - remembering preferences, coordinating with families, and supporting admissions with compassionate leadership - stand out as meaningful positives.
Yet the drawbacks carry considerable weight. Conditions cited in multiple reviews include understaffing, inconsistent supervision, and difficulty reaching administrators or social services when needed. There are persistent accusations of billing and administrative missteps, including disputes over insurance coverage and social security matters. Safety and quality concerns recur: reports of delays in medications, lapses in communication about care plans, and instances where residents appeared neglected or inadequately monitored. Some families recount distressing experiences around discharges, penalties, and the overall culture on certain shifts. Taken together, these concerns are not trivial and demand careful scrutiny before placing a loved one.
Weighing the pros and cons, the decision hinges on whether active advocacy can compensate for systemic gaps. If a family can supply robust oversight, maintain vigilance over medication administration, insist on timely care plans, and demand transparent billing, Premier Estates can function as a capable bridge to home or to a higher level of care. However, for residents who require near-perfect reliability, or for families unwilling to invest the time to supervise, alternatives with steadier staffing, fewer billing ambiguities, and stronger safety nets deserve strong consideration. The contrast between commendable individual staff moments and broader operational concerns makes a cautious, evidence-based approach essential.
In short, Premier Estates of Cincinnati-Riverside is not a one-size-fits-all solution. It can be a practical choice for families who are ready to partner closely, appraise care day by day, and push for high-quality rehab and personal attention. But for households prioritizing unwavering safety, predictable operations, and transparent, frictionless administration, it is wise to compare other options first. Conduct a comprehensive on-site visit, demand to meet the administrator, request the latest care plans and staffing ratios, and gather current resident references. If those assurances exist, the place can work; if not, the search should continue with targeted questions and firm criteria.
65 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cincinnati Northern Kentucky International (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Premier Estates of Cincinnati-Riverside is an assisted living community located in Cincinnati, OH. This community offers a wide range of amenities to ensure that residents have everything they need for comfort and convenience. The beauty salon allows residents to get their hair styled or have other beauty treatments done without having to leave the community. The cable or satellite TV provides entertainment options for residents to enjoy in the privacy of their own rooms.
Transportation is made easy with the community-operated transportation service, which can arrange both non-medical transportation and transportation to doctors' appointments. A computer center is available for residents to stay connected with loved ones or browse the internet. Wi-Fi and high-speed internet are also provided throughout the community.
Residents can enjoy delicious meals in the dining room, which offers restaurant-style dining. Special dietary restrictions can be accommodated to ensure that everyone's needs are met. For those who prefer more casual dining, there are three cafes nearby.
The wellness center and fitness room provide opportunities for residents to stay active and maintain their health. Planned day trips and resident-run activities offer social opportunities and keep residents engaged. Scheduled daily activities provide a variety of options for residents to participate in.
Premier Estates of Cincinnati-Riverside provides care services such as assistance with activities of daily living, including bathing, dressing, and transfers. The staff is available 24/7 through a call system, ensuring that assistance is always just a phone call away. Medication management is provided to ensure that residents take their medications properly.
Nearby amenities include parks, pharmacies, restaurants, transportation options, places of worship, and hospitals. This convenient location ensures that residents have access to everything they need within close proximity.
Overall, Premier Estates of Cincinnati-Riverside offers a comfortable and supportive environment for seniors who require assistance with daily tasks while still maintaining their independence.
Premier Estates Of Cincinnati-Riverside is located at 315 Lilienthal Street, Cincinnati, OH 45204 in Hamilton County, Ohio
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