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Brookside Healthcare Center in Cincinnati, OH

Brookside Healthcare Center is a nursing home community in Cincinnati, OH.

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Brookside Healthcare Center in Cincinnati, OH

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315 Lilienthal St, Cincinnati, OH 45204

To contact a resident: (513) 471-8667

For more information about senior living options: (866) 208-4318

3.4 from 64 reviews
5 stars
34
4 stars
2
3 stars
3
2 stars
3
1 stars
22

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2017Top 5% Senior Living Community in 2022

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Overall Review of Brookside Healthcare Center

common 4 reviews mention this

Admissions support and communication help

Admissions contact and communication stand out in residents’ and families’ accounts.

Multiple reviewers highlight specific admissions or placement support, describing staff members who were patient, responsive, and willing to “go above and beyond” during difficult transitions. Families also mention clear communication during placement and ongoing updates, including help coordinating placement decisions. A few other reviews criticize communication, including trouble getting responses by phone or feeling left without timely information, so experiences are mixed.

common 10 reviews mention this

Staff responsiveness is hit or miss

Staff attentiveness is frequently praised, though some residents describe serious failures.

Many reviews describe staff as friendly, helpful, knowledgeable, and responsive to changing needs, with consistent mentions of people providing assistance promptly. Some also describe leadership making a positive difference in day-to-day interactions. However, several negative reviews claim the facility is understaffed or that call-and-care support was inadequate, including reports of delayed help and nurses not showing up when needed.

caveat 4 reviews mention this

Cleanliness varies across visits

Cleanliness and upkeep divide reviewer experiences.

Positive reviews mention a clean building and a generally neat environment, alongside staff who keep the facility tidy. Other reviewers describe strong negative impressions, including reports of unpleasant smells, dirtiness, pests, and unkept conditions. These conflicting accounts suggest cleanliness may depend on unit timing and staffing.

caveat 5 reviews mention this

Food quality draws strong reactions

Food gets both praise and complaints from reviewers.

Some reviewers say meals were good, hearty, fresh, or provided right away, and a few describe dining as a positive part of the stay. Others report cold food, late meal delivery, or that meal service was inadequate to meet dietary needs. Taken together, dining quality and service timing appear inconsistent across residents’ experiences.

  • A bright dining area with neatly arranged tables and chairs, featuring large windows and a television.
caveat 10 reviews mention this

Medical care concerns are reported

Several reviews describe major medical and safety breakdowns.

While some families say residents received excellent professional care and that therapy and nursing teams were attentive, multiple negative reviews describe urgent issues and preventable problems. Concerns mentioned include delayed assistance, medication timing problems, wound and infection problems, and communication failures during critical moments. A few reviewers also raise concerns about restrictions and discharge delays, adding to the severity of the negative experiences.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Transportation

  • Cincinnati Northern Kentucky International (5 miles away) Cincinnati Northern Kentucky International (5 miles away)

Nearby Places of Interest

This part of Cincinnati, Ohio is a well-equipped and convenient area for senior living. With multiple places of worship nearby such as St Dominic Church and Seven Hills Church, residents have access to spiritual support and community engagement. The abundance of pharmacies like Walgreens and CVS Pharmacy ensures easy access to medication and healthcare needs. There are various dining options including Incline Public House and Frisch's Big Boy for convenient meals. Additionally, the proximity to reputable medical facilities such as St Elizabeth Physicians and The Christ Hospital provides peace of mind knowing quality care is readily available. Parks like Washington Park offer opportunities for outdoor recreation and leisure, while cafes like Deeper Roots Coffee provide a cozy spot to socialize with friends or relax. Transportation options including Delta Cargo and Government Square make it easy for seniors to get around the area comfortably. Overall, this neighborhood offers a mix of amenities that cater to the needs and preferences of older adults looking for a supportive and active community in which to reside.

Places of Worship

  • St Dominic Church (1.1 miles)
  • Seven Hills Church (5.2 miles)

Pharmacies

  • Walgreens (2.1 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (2.5 miles)
  • Hart Pharmacy (2.5 miles)
  • Walgreens (2.9 miles)
  • Walgreens (3.3 miles)
  • Walgreens (4 miles)

Restaurants

  • Incline Public House (2.1 miles)
  • McDonald's (3.2 miles)
  • Frisch's Big Boy (3.2 miles)
  • White Castle (3.3 miles)
  • Burger King (3.5 miles)
  • McDonald's (3.5 miles)
  • Rosie's Tavern (3.6 miles)

Physicians

  • St Elizabeth Physicians (2.8 miles)
  • OrthoCincy (2.9 miles)
  • Beers, Ann, Md - St Elizabeth Healthcare Regl (3.7 miles)
  • St. E Diabetes Center (3.7 miles)
  • Eye Care Associates (3.7 miles)
  • Riverhills Neuroscience (4.2 miles)
  • Tri-State Centers For Sight (4.5 miles)

Parks

  • Eagle Ridge Playground (3.6 miles)
  • Washington Dog Park (4 miles)
  • Washington Park (4 miles)
  • John G & Phyllis W Smale Riverfront Park (4 miles)
  • Ziegler Park (4.4 miles)
  • President's Park (5.1 miles)

Cafes

  • Deeper Roots Coffee (3.7 miles)
  • Coffee Emporium (4.2 miles)
  • York Street Cafe (4.9 miles)
  • The 86 Coffee Bar & Concert Venue (5.3 miles)

Transportation

  • Delta Cargo (3.9 miles)
  • Government Square (4.2 miles)
  • CVG International Arrivals Hall (4.2 miles)
  • Main Terminal (4.3 miles)
  • Cincinnati / Northern Kentucky International Airport (4.3 miles)
  • TSA Checkpoint (4.3 miles)
  • Concourse A (4.3 miles)

Hospitals

  • The Christ Hospital (4.8 miles)
  • St Elizabeth Medical Center (4.9 miles)
  • St Elizabeth Healthcare (5 miles)
  • St Elizabeth Baby Center (5 miles)
  • Good Samaritan Hospital (5.2 miles)
  • Veterans Hospital (5.7 miles)

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