Brookside Healthcare Center

Pros

• The staff at Pristine at Riverside Nursing Home is incredibly friendly, allowing families to get to know the nurses and aides personally.
• The quality of care provided has been commendable, as evidenced by the lack of urinary tract infections for residents over an extended period.
• Families appreciate the smooth transition process when moving loved ones into the facility.
• The nurses are described as personable, knowledgeable, and always ready to assist in any way necessary.
• Visitors consistently feel respected and valued during their time at the facility.
• Pristine Senior Living is recognized as a valuable resource for the Cincinnati community, providing quality care for the elderly.

Cons

• The staff at Pristine at Riverside Nursing Home are described as very ignorant and unhelpful, with meals arriving cold and an hour late daily.
• Laundry issues have been reported, with residents not receiving their own laundry back or being offered someone else's, leading to frustration.
• Concerns have been raised about the nursing staff being consistently short-staffed, making it difficult for aides to provide adequate care to all residents.
• Aides are reportedly leaving the facility in large numbers due to a lack of structure and scheduling issues, putting an additional burden on those who do show up for work.
• One reviewer noted that on occasion only one aide was on duty during the night shift, raising concerns about the level of care provided to residents.

Review

Pristine at Riverside Nursing Home has received a mix of reviews that highlight both the commendable aspects of care and notable concerns regarding staffing and overall resident experience. While some families express gratitude for the friendly, personalized attention their loved ones receive, others voice serious reservations about operational challenges that could impact the quality of care.

One family member passionately commends Pristine for its intimate setting, which allows for personal connections with the staff. This reviewer notes that their mother has been a resident for over 14 months without experiencing urinary tract infections — a stark contrast to her previous nursing homes. Such positive experiences indicate that certain staff members are attentive to the residents' needs. However, despite these affirmations, significant concerns have been raised about understaffing on their mother's floor, where only one aide was present during one visit to serve nearly 20 elderly residents. This scenario raises questions about whether adequate care can be provided under such strained conditions.

Staff retention appears to be another pressing issue at Pristine. Several aides have reportedly left in recent months, citing a lack of structure within the facility as a contributing factor to their departure. The remaining employees find themselves shouldering heavy workloads due to late arrivals or no-shows among their colleagues. The distressing implication is that loyal aides are being stretched thin while they attempt to provide meaningful care amidst an increasingly challenging work environment. There is an urgent need for management to address these staffing shortages in order not only to support their employees but also ensure that residents receive consistent and attentive care.

Conversely, positive sentiments from other family members reflect satisfaction with how transitions into care have been handled smoothly and efficiently at Pristine Senior Living. One family praised the nurses as "incredible," highlighting them as personable and knowledgeable while maintaing an eagerness to assist when needed. These glowing reviews suggest that there are indeed elements of exceptional service within the facility fallible on routine operations; however, this user experience may not be universal across all floors.

Additionally, multiple reviewers articulate appreciation for respectful treatment from staff members during visits, claiming that every interaction is infused with helpfulness and kindness. These affirmations serve as reassurance amid reports of structural issues; they illustrate that many caregivers genuinely strive to maintain high standards of compassion and care despite overwhelming challenges.

Overall, Pristine at Riverside Nursing Home is positioned as an essential resource in Cincinnati's eldercare landscape but faces pivotal decisions ahead regarding staffing practices and operational policies. Balancing praise for personal relationships fostered between caregivers and residents with glaring inadequacies in support structures will be crucial for preserving its reputation in the community—a sentiment echoed by concerned families who continue monitoring their loved ones' well-being closely. As they navigate these complexities together with familial support and advocacy, it becomes evident that ensuring quality care requires sustained effort on multiple fronts within senior living institutions like Pristine.

This part of Cincinnati, Ohio is a well-equipped and convenient area for senior living. With multiple places of worship nearby such as St Dominic Church and Seven Hills Church, residents have access to spiritual support and community engagement. The abundance of pharmacies like Walgreens and CVS Pharmacy ensures easy access to medication and healthcare needs. There are various dining options including Incline Public House and Frisch's Big Boy for convenient meals. Additionally, the proximity to reputable medical facilities such as St Elizabeth Physicians and The Christ Hospital provides peace of mind knowing quality care is readily available. Parks like Washington Park offer opportunities for outdoor recreation and leisure, while cafes like Deeper Roots Coffee provide a cozy spot to socialize with friends or relax. Transportation options including Delta Cargo and Government Square make it easy for seniors to get around the area comfortably. Overall, this neighborhood offers a mix of amenities that cater to the needs and preferences of older adults looking for a supportive and active community in which to reside.

Places of Worship

• St Dominic Church (1.1 miles)
• Seven Hills Church (5.2 miles)

Pharmacies

• Walgreens (2.1 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.5 miles)
• Hart Pharmacy (2.5 miles)
• Walgreens (2.9 miles)
• Walgreens (3.3 miles)
• Walgreens (4 miles)

Restaurants

• Incline Public House (2.1 miles)
• McDonald's (3.2 miles)
• Frisch's Big Boy (3.2 miles)
• White Castle (3.3 miles)
• Burger King (3.5 miles)
• McDonald's (3.5 miles)
• Rosie's Tavern (3.6 miles)

Physicians

• St Elizabeth Physicians (2.8 miles)
• OrthoCincy (2.9 miles)
• Beers, Ann, Md - St Elizabeth Healthcare Regl (3.7 miles)
• St. E Diabetes Center (3.7 miles)
• Eye Care Associates (3.7 miles)
• Riverhills Neuroscience (4.2 miles)
• Tri-State Centers For Sight (4.5 miles)

Parks

• Eagle Ridge Playground (3.6 miles)
• Washington Dog Park (4 miles)
• Washington Park (4 miles)
• John G & Phyllis W Smale Riverfront Park (4 miles)
• Ziegler Park (4.4 miles)
• President's Park (5.1 miles)

Cafes

• Deeper Roots Coffee (3.7 miles)
• Coffee Emporium (4.2 miles)
• York Street Cafe (4.9 miles)
• The 86 Coffee Bar & Concert Venue (5.3 miles)

Transportation

• Delta Cargo (3.9 miles)
• Government Square (4.2 miles)
• CVG International Arrivals Hall (4.2 miles)
• Main Terminal (4.3 miles)
• Cincinnati / Northern Kentucky International Airport (4.3 miles)
• TSA Checkpoint (4.3 miles)
• Concourse A (4.3 miles)

Hospitals

• The Christ Hospital (4.8 miles)
• St Elizabeth Medical Center (4.9 miles)
• St Elizabeth Healthcare (5 miles)
• St Elizabeth Baby Center (5 miles)
• Good Samaritan Hospital (5.2 miles)
• Veterans Hospital (5.7 miles)