Comfort Care II in Franklin, KY

1119 Brookhaven, Franklin, KY 42134

For more information about senior living options: (844) 490-3973

4.2 from 17 reviews
5 stars
12
4 stars
1
3 stars
2
2 stars
0
1 stars
2

Assisted Living

Overall Review of Comfort Care II

Pros

  • pro Hope Haven Recovery literally saved a life.
  • pro Mickey and Jane Lewis make clients feel like family.
  • pro The program focuses on healing, rediscovering worth, rebuilding life, and living with joy and purpose.
  • pro The staff are deeply committed, many in recovery themselves, and they pour their hearts into helping others.
  • pro Hope Haven is more than a treatment center; it is a sanctuary where transformation happens.
  • pro The program helps residents become stronger, healthier, and more hopeful.
  • pro Hope Haven offers love, support, and education to manage and live a sober life.
  • pro Jane Lewis and the staff care deeply about residents' recovery and are highly recommended.
  • pro The classes and resources provide goals for the future and tools to maintain sobriety and a better mental state.
  • pro The accommodations are nice, and the owners are very nice.

Cons

  • pro They found it to be the most disorganized place they've ever been in.
  • pro They described their stay as very displeasurable due to the staff.
  • pro They felt that, aside from the owners being nice, there was little positive to say about the facility.
  • pro Even with nice accommodations, the overall experience did not meet expectations.

Review

Comfort Care II in Franklin, KY is best suited for families seeking a warm, relationship-driven senior living option where staff prioritize personal connection, daily meaningful engagement, and a home-like atmosphere over clinical distance. The community's tone favors care that feels intimate and attentive, with a focus on routines, reassurance, and steady support. For residents who value being treated like individuals rather than room numbers, Comfort Care II offers a setting where staff members are readily available, and where companions and activities are designed to foster ongoing purpose and belonging. The current rating - roughly a 4.2 from multiple reviews - reflects a solid level of satisfaction anchored in warmth and visible care.

Those who may want to consider alternatives are families prioritizing a highly polished operation with rigorous systems, broader medical oversight, or extensive memory-care capabilities. If medical complexity requires tightly standardized protocols, transparent scheduling, and a longer track record of error-free coordination, it is reasonable to compare other communities with deeper clinical infrastructures or more mature process economies. Likewise, if a resident needs facility-wide memory-care specialization or highly structured therapeutic programming, other options may deliver clearer continuity of clinical care and specialized staff. Comfort Care II presents a compelling value for relational care, not a substitute for exhaustive clinical rigor.

The strongest positives center on genuine, compassionate caregiving and a culture that feels like a supportive extended family. Reviews repeatedly describe staff as loving, patient, and invested - people who treat residents with dignity and who build trust over time. This relational strength helps residents feel secure, motivated to participate in daily activities, and open to growth or adjustment, which can offset a lack of polish in administrative processes. For families weighing tradeoffs, this human-centered approach often translates into higher day-to-day satisfaction, fewer confrontations, and a sense of home that hard-pressed families value when navigating aging and increasing dependency.

On the downside, Comfort Care II is a relatively new operation, and a few reviews point to disorganization and inconsistency in staffing or procedures. Newer facilities can encounter growing pains as teams settle into routines, clarify responsibilities, and align communication across shifts. The main risk for residents and families is gaps in scheduling, care coordination, or predictable implementation of programs. However, the pro here is a culture of care that can soften these rough edges: when caregivers know residents well and collaborate with families, missteps tend to be addressed quickly and with a personal touch that more impersonal systems often lack. Those evaluating this community should probe for concrete answers about staffing stability, care planning processes, and how quickly leadership responds to concerns.

Practical due diligence can make these dynamics work in a family's favor. Prospective residents should request to meet direct caregivers across shifts, review sample care plans, and observe activities at different times of day to assess consistency and engagement. It helps to ask about medical oversight, pharmacy management, and how emergencies are handled - especially for residents with multiple health needs. Inquire about activity calendars, transportation arrangements, dietary options, and spiritual or values-based programming if those matter to the resident. Conversations with current residents and family members can illuminate whether the warmth translates into reliable, ongoing quality of life and predictable routines.

In the end, Comfort Care II offers a compelling choice for families who prize a homey, affection-forward environment where staff invest deeply in residents' emotional well-being and daily meaning. The main caveat is the facility's relative newness, which can surface operational rough edges that require active oversight and ongoing communication. For seniors who thrive on personal attention, consistent companionship, and a sense of belonging, the pros often outweigh the cons, especially when families actively participate in care planning and oversight. If operational polish, rapid scalability, or highly specialized clinical care are non-negotiables, it is wise to expand the search to other communities while still keeping Comfort Care II as a strong contender to visit and compare.

Features

Housing

  • 12 resident community capacity 12 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Comfort Care II is a warm and inviting assisted living community located in Franklin, KY. Our goal is to provide excellent care and support for seniors who need assistance with daily living activities.

Our community offers a range of amenities to ensure our residents' comfort and enjoyment. The dining room provides delicious meals prepared by our professional staff, accommodating special dietary restrictions. Residents can relax and socialize in the fully furnished common areas or enjoy the beautiful outdoor space and garden.

Housekeeping services are provided to maintain a clean and tidy living environment for our residents. Wi-Fi/high-speed internet and telephone services are available to keep residents connected with loved ones.

We understand the importance of maintaining health and well-being, which is why we offer various care services. Our dedicated staff assists with activities of daily living, such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that medical needs are met, including medication management for those who require it.

Transportation arrangements can be made for medical appointments, ensuring that residents have convenient access to necessary healthcare services. Our community is conveniently located near several pharmacies, physicians, restaurants, cafes, parks, places of worship, and hospitals.

At Comfort Care II, we strive to create a lively and engaging atmosphere for our residents. Scheduled daily activities are offered to promote socialization and encourage participation in hobbies or interests.

Overall, Comfort Care II provides a comfortable and supportive environment where seniors can receive personalized care while enjoying their independence.

Nearby Places of Interest

Physicians

  • Graves Gilbert Clinic (0 miles)
  • Robert Wesley (0.1 miles)
  • Dr Karuna Ghanta Reddy M.D. (0.1 miles)
  • Wesley Family Medical Center (0.1 miles)
  • Urgentcare (0.1 miles)
  • Kentucky Skin Cancer Center (0.1 miles)
  • Joseph Fredi MD (0.2 miles)

Hospitals

  • The Medical Center At Franklin (0.1 miles)
  • Northcrest Medical Care (16.5 miles)

Transportation

  • Alamo (0.2 miles)

Restaurants

  • OT Sports Grill (0.2 miles)
  • Sol Azteca (0.2 miles)
  • Zaxby's (0.3 miles)
  • Hardee's (0.7 miles)
  • Rylan's Restaurant (0.8 miles)
  • Wing Street (0.8 miles)
  • Brickyard Cafe (1.6 miles)

Pharmacies

  • Clinic Pharmacy Franklin (0.2 miles)
  • Walmart Pharmacy (0.2 miles)
  • CVS Pharmacy (0.5 miles)
  • Sheldon's Express Pharmacy (1.5 miles)
  • The Drugstore of Franklin (2 miles)
  • Walgreens (9.1 miles)
  • Village Drugs (9.2 miles)

Places of Worship

  • Southern Baptist Convention (1 miles)
  • Southern Baptist Convention (1 miles)
  • Cross Win Church (1.1 miles)
  • Bowling Green District (1.6 miles)
  • Franklin Presbyterian Church (1.7 miles)
  • Southern Baptist Convention (1.9 miles)
  • St Mary Catholic Church (1.9 miles)

Cafes

  • Best Donuts (1.6 miles)
  • Melissa's Country Cafe (16 miles)

Parks

  • Jim Roberts Community Park (2.5 miles)
  • White House City Park (16.6 miles)
  • Basil Griffin Park (16.9 miles)
  • Aviation Heritage Park (17.1 miles)

Frequently Asked Questions

Where is Comfort Care II?

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