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Comfort Care I in Franklin, KY

Comfort Care I is an assisted living community in Franklin, KY.

Information last verified:

1117 Brookhaven, Franklin, KY 42134

For more information about senior living options: (866) 208-4318

2.9 from 82 reviews
5 stars
33
4 stars
4
3 stars
4
2 stars
2
1 stars
39

Overall Review of Comfort Care I

caveat 4 reviews mention this

Billing issues come up repeatedly

Billing problems and insurance confusion frustrate some families.

Several reviewers describe trouble getting their insurance billed correctly, along with unhelpful responses when they call for answers. A few also mention faster escalation to collections and billing-related stress after trying to resolve balances. Residents do not consistently point to billing as a simple administrative inconvenience, and the complaints are specific enough to suggest an experience worth considering.

caveat 6 reviews mention this

Long waits affect the experience

Some visits involve long waits and limited updates.

Multiple reviews mention waiting for hours, including instances where people left because they were not being seen. Others describe not being checked on or not getting updates during extended waits. A recurring thread is that time-to-care and communication did not meet expectations for families seeking urgent help.

caveat 8 reviews mention this

Care quality feels inconsistent

Some reviewers say bedside care or listening falls short.

While many reviewers praise individual staff members, others report dismissive attitudes, a lack of compassion, or concerns about not listening to symptoms. A few accounts describe rushed or inadequate evaluation, including complaints about misdiagnosis and follow-through. Taken together, the reviews suggest an experience that can vary depending on the situation and the staff involved.

common 2 reviews mention this

Nearby medical services are close

Medical providers are very close by for urgent needs.

Reviews are largely driven by trips to local medical care, and the nearby options listed include multiple physicians and urgent-care services within about a tenth of a mile. That mix of nearby clinics and a nearby hospital can matter for seniors who want care options that are not far from home.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 12 resident community capacity 12 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Graves Gilbert Clinic (0.1 miles)
  • Robert Wesley (0.1 miles)
  • Dr Karuna Ghanta Reddy M.D. (0.1 miles)
  • Wesley Family Medical Center (0.1 miles)
  • Urgentcare (0.1 miles)
  • Kentucky Skin Cancer Center (0.1 miles)
  • Joseph Fredi MD (0.2 miles)

Hospitals

  • The Medical Center At Franklin (0.1 miles)
  • Northcrest Medical Care (16.5 miles)

Transportation

  • Alamo (0.2 miles)

Restaurants

  • OT Sports Grill (0.2 miles)
  • Sol Azteca (0.2 miles)
  • Zaxby's (0.3 miles)
  • Hardee's (0.7 miles)
  • Rylan's Restaurant (0.8 miles)
  • Wing Street (0.8 miles)
  • Brickyard Cafe (1.6 miles)

Pharmacies

  • Clinic Pharmacy Franklin (0.2 miles)
  • Walmart Pharmacy (0.2 miles)
  • CVS Pharmacy (0.5 miles)
  • Sheldon's Express Pharmacy (1.5 miles)
  • The Drugstore of Franklin (2 miles)
  • Walgreens (9.1 miles)
  • Village Drugs (9.2 miles)

Places of Worship

  • Southern Baptist Convention (1 miles)
  • Southern Baptist Convention (1 miles)
  • Cross Win Church (1.1 miles)
  • Bowling Green District (1.7 miles)
  • Franklin Presbyterian Church (1.7 miles)
  • Southern Baptist Convention (1.9 miles)
  • St Mary Catholic Church (1.9 miles)

Cafes

  • Best Donuts (1.6 miles)
  • Melissa's Country Cafe (16 miles)

Parks

  • Jim Roberts Community Park (2.6 miles)
  • White House City Park (16.6 miles)
  • Basil Griffin Park (17 miles)
  • Aviation Heritage Park (17.1 miles)

Frequently Asked Questions

Where is Comfort Care I?

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