FirstLight Home Care - Overland Park, KS

Pros

• Debbie H from First Light Home Care is consistently praised as caring, punctual, and reliable.
• Deliyah is trusted by families to provide dependable, quality care for a loved one with Alzheimer's.
• Annie Cook appreciates Debbie H's pleasant demeanor, timeliness, and helpfulness after knee replacement.
• Eloise is noted for assisting with personal hygiene, meal prep, kitchen and bathroom tasks, and medication reminders.
• Eloise McAlister is described as professional, knowledgeable, and providing tender loving care in memory care.
• Ranelle is highlighted as consistent, kind, competent, and soft-spoken; the family calls her an angel.
• Sharon Harrington is praised for going above and beyond, including picking up shifts to ensure care.
• Heather is recognized for punctuality, reliability, and attentiveness across multiple nights.
• Eleanor is described as arriving early, positive, and treating clients like family, even helping with the dog.
• Laura is celebrated for going above and beyond, engaging the father and coordinating appointments.
• Cynthia is described as absolutely amazing, caring, professional, and a blessing to the family.
• Kendra is portrayed as delightful, punctual, compassionate, and uplifting.

Cons

• The reviewer was skeptical about starting care due to prior bad experiences with other home care agencies.
• The reviewer notes that previous providers were overcharged, unreliable, and not careful.
• The reviewer had to deal with negative experiences with other agencies before finding FirstLight, indicating dissatisfaction with those alternatives.

Review

First Light Home Care has become a lifeline for multiple families, delivering consistent, compassionate support across a wide range of needs. Many of the accounts center on long-term relationships with trusted caregivers who quietly elevate the daily experience of living at home. Across the board, families emphasize reliability, warmth, and professionalism, and they repeatedly highlight how these qualities translate into real relief during challenging times - whether a loved one is navigating Alzheimer's, a recent surgery, a serious illness, or the simple, ongoing demands of daily life.

One recurring thread is the impact of Deb H, who appears in several stories as a steady, trustworthy presence. For Annie Cook, Deb H provided reliable help following a knee replacement, always pleasant and punctual, and even offered support with two lively Golden doodles. The appreciation for Deb extends beyond practical help to a sense of safety and comfort, a theme echoed by many who value having a caregiver they can truly count on. Deb's continued involvement has become a cornerstone of daily life for the families she serves, reinforcing the sense that first-rate care can feel like an extension of family.

Deliyah is another caregiver repeatedly described as a relief and a steadying influence for a father with Alzheimer's. Families emphasize how Deliyah's ongoing presence and dependable performance reduce stress and foster a sense of normalcy for their loved ones. The sentiment is shared with other caregivers as well, such as Eloise McAlister, who is praised for her professional, knowledgeable approach to memory care. Eloise helps with personal care, household tasks, meal preparation, and medication reminders, highlighting how a skilled caregiver can support both the person needing care and the caregiver's caregiver - handling routine duties with grace and care.

Beyond these names, several testimonials celebrate staff who go above and beyond to adapt to individual needs. Laura is praised for going beyond ordinary duties to engage with a father on a personal level, bringing him out of his reserved shell and encouraging doctor appointments and activities. Ranelle is described as an angel, a steady, kind, and competent presence who makes a meaningful difference in a father's daily life. Ruth is commended for her compassionate attention to a mother, not only caring for her but also listening to her, which provided a sense of peace to the family. The positivity about the office team - Andrew for financial matters, and Karen and Shelby for coordinating care and matching the right caregiver - rounds out a picture of an agency that supports its clients with thoughtful, thorough service.

Other caregivers receive heartfelt acknowledgments for their dedication and impact. Eleanor is remembered for arriving early, with a can-do attitude and a willingness to help with a wide range of tasks, including taking a dog for a walk and creating structured routines for medications and cleaning. Nadia Felonia is named with gratitude for her phenomenal care, while Brittany R is described as simply the best at managing shopping, errands, meals, and bed baths, all while keeping the living space tidy. Melanie S is characterized as outstanding, and Zae is noted for punctual, kind, and reliable service. A caregiver simply identified as "my care lady Zae" is described as consistently good, with the family expressing strong affection and appreciation for her presence.

Several stories touch on end-of-life care and the profound difference that compassionate, professional support can make for families in difficult circumstances. Barbara's family speaks with gratitude about Cynthia, who provided care during the last months of Barbara's life and helped both Barbara and the family feel comfortable and supported. The siblings and the mother's caregivers emphasize that Cynthia and the broader First Light team offered not just practical care but also emotional support and dignity. The same sentiment is echoed by another family who found Cynthia to be absolutely amazing and a huge blessing to them and their mother, underscoring the deep sense of relief that comes from knowing a loved one is in capable, caring hands.

Across these stories, the recurring message is clear: First Light Home Care delivers reliable, professional, and compassionate support with a sense of warmth that families can trust. In one candid reflection from Paul's daughter, the agency's owners, managers, and caregivers are described as amazing, addressing past negative experiences with other providers by offering a service that is dependable, attentive, and genuinely caring. The overarching narrative is one of empowerment and peace of mind - an assurance that when life requires help at home, First Light Home Care can provide caregivers who feel like family to the families they serve.

This part of Overland Park, Kansas offers a variety of amenities that could be beneficial for senior living. The area is home to several medical facilities such as Kansas City Allergy & Asthma Associates, P.A. and Saint Luke's South Hospital, providing convenient access to healthcare services. In addition, there are plenty of dining options nearby including K-Macho's Mexican Grill, The Cheesecake Factory, and Shake Shack. There are also pharmacies like CVS and Walgreens within a short distance for easy medication management. For leisure activities, residents can enjoy parks like Nall Hills Park and Quivira Park as well as theaters such as AMC DINE-IN Prairiefire 17. Places of worship like Overland Park Church of Christ and Lord of Life Lutheran Church also provide spiritual support for those seeking it. Overall, this area provides a mix of medical care, dining options, recreational activities, and spiritual resources that could make it a suitable choice for senior living in Overland Park.

Physicians

• Kansas City Allergy & Asthma Associates, P.A. (0.4 miles)
• College Park Specialty Center (1.6 miles)
• Allergy & Asthma Care, PA (1.8 miles)
• Discover Vision Centers in Leawood, Kansas (2.1 miles)
• KC Endocrinology & Diabetes (2.2 miles)
• Jackson County Pulmonary Medical Group (2.7 miles)
• Kansas City Cancer Center (2.7 miles)

Restaurants

• Q39 South (0.5 miles)
• K-Macho's Mexican Grill and Cantina (0.9 miles)
• Unforked (0.9 miles)
• The Cheesecake Factory (1.2 miles)
• Shake Shack (1.9 miles)
• Houlihan's (2 miles)
• Jack Stack Barbecue - Overland Park (2.2 miles)

Cafes

• Starbucks (1.2 miles)
• Starbucks (1.3 miles)
• Brew Haha Coffeehouse (1.8 miles)
• McLain's Market (2.2 miles)
• Starbucks (3.6 miles)
• Starbucks (4.3 miles)
• Black Dog Coffeehouse (4.4 miles)

Hospitals

• Saint Luke's South Hospital (1.5 miles)
• Rehabilitation Hospital of Overland Park (1.9 miles)

Pharmacies

• CVS Pharmacy (1.8 miles)
• Walgreens (2.1 miles)
• Hy-Vee Pharmacy (2.2 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.7 miles)

Parks

• Nall Hills Park (1.9 miles)
• Quivira Park (2.6 miles)
• Cherokee Park (2.7 miles)
• Thomas S. Stoll Dog Park (2.9 miles)
• Gezer Park (3.7 miles)
• Harmon Park (5 miles)
• Ironwoods Park (5 miles)

Theaters

• AMC DINE-IN Prairiefire 17, Formerly Cinetopia Overland Park 18 (3.3 miles)
• AMC DINE-IN Studio 28 (4.9 miles)

Places of Worship

• Overland Park Church of Christ (3.5 miles)
• St Michael The Arch Angel (4.1 miles)
• Lord of Life Lutheran Church (4.2 miles)
• Overland Park Christian Church (4.8 miles)