Terrace Assisted Living Of Hillcrest Home

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  • Interior

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  • Building

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  • Architecture

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  • Landscaping

    A serene outdoor courtyard featuring a gazebo, surrounded by well-maintained grass and pathways.
  • Kitchen

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  • Seating Area

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  • Outdoor

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  • Healthcare

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Terrace Assisted Living Of Hillcrest Home

915 West 1st Street, Sumner, IA 50674

For more information about senior living options: (844) 490-3973

4.5 from 34 reviews
5 stars
23
4 stars
7
3 stars
3
2 stars
1
1 stars
0

Assisted Living Continuing Care Retirement Community (CCRC) Skilled Nursing Facility

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Continuing Care Retirement Community (CCRC)CCRC

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    Overall Review of Terrace Assisted Living Of Hillcrest Home

    Pros

    • pro It is very nice assisted living.
    • pro It is clean and residents are treated like family.
    • pro There is great time and great staff.
    • pro Safety is prioritized for residents.
    • pro The social worker Dawn is described as a God-sent who truly cares about residents and families.
    • pro There are lots of caring people doing good things.
    • pro The environment is wonderful with great staff and great food, giving a home-like feeling.
    • pro CNAs are wonderful, providing great care.
    • pro The facility has nice people, a clean environment, a quiet and warm architecture, and is recommended.

    Cons

    • pro The facility is completely understaffed and the food is terrible.

    Review

    The impressions shared about this assisted living community run the gamut from shining praise to pointed critiques, painting a picture of a place that many find warm, clean, and family-like, while also revealing real concerns about staffing and dining. Across the board, residents and families note a core strength in the way the environment is designed to feel homelike and welcoming. Cleanliness is consistently highlighted, and the atmosphere is described as pleasant and quietly attractive, with a tasteful, warm architectural feel that helps residents settle in without the institutional vibe that some fear in senior-care settings.

    A thread of these reviews centers on the people who staff the facility. Many commenters emphasize the kindness and dedication of the workers, from the front desk to the nurses and aides. The CNA team, in particular, earns frequent praise for providing great care and maintaining a high level of attentiveness to residents' needs. Others speak to the overall culture of care, noting that there are lots of caring individuals doing good things every day. The sense that residents are treated with respect and warmth comes through as a consistent theme, reinforcing the perception of a supportive, neighborly community where staff strive to keep residents comfortable and secure.

    Safety is another recurring priority in the comments, underscoring the facility's commitment to protecting residents in their daily routines and living spaces. Parents and families are often reassured by the emphasis on safety, which appears to be a foundational value guiding staff actions and everyday operations. In the same breath, reviewers describe the facility as a place where social connections and the emotional well-being of residents are taken seriously, suggesting that the environment supports more than just physical health.

    Yet the picture isn't uniformly rosy. One reviewer offers a sobering counterpoint, describing a firsthand experience of being in the facility during the decline of both parents. This account insists that, despite appearances, the operation can fall short in staffing and food quality, and that such shortcomings are not acceptable when people's lives and dignity are on the line. The reviewer is candid about the strain of watching loved ones deteriorate in an understaffed setting, and they point to specific areas - most notably staffing levels and the quality of meals - as critical problems to address. It's a stark reminder that even a place praised for kindness and cleanliness can struggle with the realities of resource constraints.

    Amidst the mixed reviews, one standout thread centers on a single social worker named Dawn, who is described as a "God send" and a rock for families during difficult times. Her presence is repeatedly cited as meaningful and transformative, illustrating how a compassionate, engaged social worker can become a lifeline for both residents and their loved ones. This acknowledgment underscores the important liaison role that social services play in navigating care decisions, coordinating with families, and providing emotional support when it's most needed.

    There is also a sense of community beyond the immediate family circle. Several reviewers mention relationships that extend beyond the residents themselves - friends whose parents have lived there, or a family whose own parent remains part-time staff. This sense of ongoing connection suggests that the facility can function as a long-term community, not just a temporary stop in a resident's life. For some, the continuity of care and the ability to see familiar faces contributing to a sense of stability and belonging are key benefits that bolster confidence in the facility's value.

    The descriptions of living arrangements add another layer to the overall impression. The facility is portrayed as offering a spectrum of options, ranging from skilled nursing to assisted living and independent apartments. The ability to move through different levels of care within the same community is highlighted as a strength, providing a flexible, integrated path for residents as their needs evolve. In some notes, residents or prospective clients also mention the practical detail of cellular service, with a quip about using US Cellular for the best connectivity, which humanizes the experience and hints at the day-to-day realities of living there.

    Overall, the collective voice presents a nuanced portrait: a clean, welcoming environment with caring staff and a priority on safety, paired with legitimate concerns about staffing adequacy and the quality of meals from at least one perspective. The threads of warmth, home-like atmosphere, and meaningful personal connections are balanced against the complexities of running a large senior-care operation. For families and potential residents, the messages suggest that this community can offer a supportive home where relationships matter, but they should also evaluate staffing levels and dining quality as part of their decision-making process. The presence of a compassionate social worker like Dawn emerges as a meaningful differentiator, illustrating how dedicated professionals can markedly improve the experience for residents and families alike.

    Features

    Housing

    • 32 resident community capacity 32 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Waterloo Municipal (25 miles away) Waterloo Municipal (25 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Terrace Assisted Living of Hillcrest Home in Sumner, IA is a premier senior living community that offers a comprehensive range of care services. As a Continuing Care Retirement Community (CCRC), we provide various levels of care to meet the changing needs of our residents, including assisted living and skilled nursing facility services.

    Our community boasts a wide array of amenities designed to enhance the comfort and convenience of our residents. Each apartment is fully furnished and comes with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Our dining room offers restaurant-style meals prepared by our talented culinary team, accommodating special dietary restrictions if needed. Additionally, resident can enjoy spending time in the small library or the beautiful garden and outdoor spaces.

    Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also have specialized programs to support mental wellness and diabetes management. Medication management is provided to ensure safety and well-being.

    Residents at Terrace Assisted Living can engage in a variety of activities tailored to their interests and preferences. Our residents run activities contribute to the vibrant social life within the community, while planned daily activities offer diverse options for engaging experiences.

    Located in Sumner, IA, our community benefits from its proximity to numerous amenities. Parks, restaurants, places of worship, theaters, and hospitals are easily accessible for outings or medical needs.

    At Terrace Assisted Living of Hillcrest Home in Sumner, IA, we prioritize the well-being and comfort of our residents by offering exceptional care services within an inviting environment filled with conveniences and opportunities for engagement.

    Nearby Places of Interest

    Hospitals

    • Community Memorial Hospital (0.1 miles)
    • Covenant Clinic (15.8 miles)
    • Mercy Hospital (15.9 miles)

    Restaurants

    • Subway (0.2 miles)
    • Cones and cups (0.6 miles)
    • Westgate Tap (7.9 miles)
    • Langer's Hub and Grub (8 miles)
    • Here's 2 U (9.4 miles)
    • Jimmy D's (10.3 miles)
    • Alpha Tap (10.9 miles)

    Theaters

    • Sunset Community Theatre (0.6 miles)
    • The Grand Theatre (15.4 miles)

    Places of Worship

    • United Methodist Church of Sumner (0.7 miles)
    • Christian Dental Society (0.7 miles)
    • Living Water Church (0.8 miles)
    • First Baptist Church (0.8 miles)
    • St John Lutheran Church (0.9 miles)
    • Faith Youth (0.9 miles)
    • St Peter's Lutheran Church (8 miles)

    Parks

    • North Woods County Park (1.9 miles)
    • Split Rock County Park (7.6 miles)
    • North Park (7.9 miles)
    • Downing County Park (8 miles)
    • Alcock County Park (10.4 miles)
    • Odessa Avenue Park (10.7 miles)
    • Twin Bridges County Park (11.8 miles)

    Physicians

    • Covenant Clinic (8.4 miles)
    • Fredericksburg Family Health Clinic (9 miles)
    • Covenant Clinic (14.6 miles)
    • MercyOne Oelwein Family Medicine (15.8 miles)
    • Unity Point Clinic-Denver (16.5 miles)

    Pharmacies

    • Schuchmann's Pharmacy (15.4 miles)
    • Between Times Christine Fisher Oelwein (15.4 miles)
    • Oelwein Family Pharmacy (15.4 miles)
    • Scott Pharmacy (15.6 miles)
    • Denver Drug (16.7 miles)
    • Martin Health Care Services (16.9 miles)

    Transportation

    • X-L Specialized Trailers (15.5 miles)
    • U-Haul Neighborhood Dealer (15.6 miles)
    • U-Haul Neighborhood Dealer (16 miles)

    Cafes

    • Fayette Sweets Cafe (15.6 miles)

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