Terrace Assisted Living Of Hillcrest Home in Sumner, IA
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915 West 1st Street, Sumner, IA 50674
For more information about senior living options: (844) 490-3973
Residents are treated like family in a clean environment. The staff is great and provides wonderful care. Safety is prioritized for residents. The social worker Dawn is a godsend to residents and families. The environment feels home-like with great food and a caring staff. CNAs are wonderful, delivering excellent care.
The facility is completely understaffed and the food is terrible. The under-staffing and the poor food quality are not acceptable.Terrace Assisted Living of Hillcrest Home in Sumner, IA is best suited for seniors who want a warm, family-like living environment with genuine personal attention from caregiving staff and a clear, practical path through care levels, from assisted living into skilled nursing or independent apartments. This community rewards residents with cleanliness, a homey atmosphere, and a safety-first mentality that puts resident well-being at the center of daily operations. It is an especially good fit for families that value a close-knit staff culture, where CNAs and frontline caregivers are frequently described as caring and capable, and where a trusted social worker provides steady, accessible support to families during transitions and challenges.
Certain residents or families may want to consider alternatives if two realities are non-negotiable: consistent, around-the-clock staffing at the highest possible level and a consistently gourmet dining program. Some reviewers flag staffing as under pressure at times, which can ripple into service delays or heavier workloads for caregivers. Relatedly, dining quality reportedly fluctuates, with some accounts calling meals forgettable or poorly prepared, while others praise the food as part of a warm, home-like experience. Prospective residents should weight these factors against the overall sense of safety, cleanliness, and the personal warmth that many families experience here.
The strongest positives lie in environment and relationships. The facility is described as clean and pleasantly staffed, with residents treated like family and the space itself conveying a quiet, home-like vibe. CNAs receive particular praise for the bedside care and attentiveness that translate into reliable daily support. A social worker named Dawn emerges repeatedly as a standout, an essential touchpoint for families who need honest communication, advocacy, and practical guidance during transitions or difficult moments. The breadth of living options, from skilled nursing through assisted living to independent apartments, gives families flexibility to align the resident’s care trajectory with changing needs without moving across facilities.
That said, the main drawbacks center on staffing pressure and the inconsistency of dining experiences. A portion of reviews references being “completely under staffed,” a concern that can affect response times, individualized attention, and the capacity to maintain a brisk routine for activities and safety checks. The dining conversation runs hot as well: some residents describe wonderful, home-like meals; others report food quality that fails to meet expectations or needs. The reality is a mixed picture, which means families should verify current staffing levels and request a meal schedule or a meal sample during tours. Engaging with Dawn and the leadership team about staffing rotas and kitchen practices can help uncover whether improvements are underway and how stable the daily experience truly is.
For families weighing this community against others, the calculus comes down to values and risk tolerance. If a resident prizes a genuine, caring environment, strong CNA involvement, and a staff culture that treats residents with warmth and respect, Terrace delivers convincingly. The safety-first philosophy, the clean, quiet ambiance, and the architectural comfort contribute to a sense of security and belonging that is hard to replicate in more clinical settings. The breadth of living options adds practical value, allowing a resident to transition without disruptive moves as needs evolve. Yet for those who cannot compromise on flawless daily dining and consistently high staffing coverage, it is prudent to compare comparable communities with more robust, around-the-clock staffing models and a steadier track record on meals.
Bottom line: Terrace Assisted Living of Hillcrest Home is a practical, well-suited choice for families seeking a compassionate, intimate setting where residents are cherished, care is hands-on, and the environment feels like home. It stands out for its cleanliness, safety emphasis, and the personal touch of a supportive social worker who can help families navigate tough days. However, potential residents should enter armed with a clear plan: confirm current staffing levels, request a meal sampling, and speak directly with frontline caregivers and Dawn about day-to-day realities. If those elements align with expectations, Terrace becomes a reliable, value-driven option for sustaining a loved one’s dignity, comfort, and gradual independence within a nurturing community. If they do not align, alternatives with stronger guarantees on staffing consistency and dining quality may better fit the resident’s needs.
32 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Waterloo Municipal (25 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Terrace Assisted Living of Hillcrest Home in Sumner, IA is a premier senior living community that offers a comprehensive range of care services. As a Continuing Care Retirement Community (CCRC), we provide various levels of care to meet the changing needs of our residents, including assisted living and skilled nursing facility services.
Our community boasts a wide array of amenities designed to enhance the comfort and convenience of our residents. Each apartment is fully furnished and comes with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Our dining room offers restaurant-style meals prepared by our talented culinary team, accommodating special dietary restrictions if needed. Additionally, resident can enjoy spending time in the small library or the beautiful garden and outdoor spaces.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also have specialized programs to support mental wellness and diabetes management. Medication management is provided to ensure safety and well-being.
Residents at Terrace Assisted Living can engage in a variety of activities tailored to their interests and preferences. Our residents run activities contribute to the vibrant social life within the community, while planned daily activities offer diverse options for engaging experiences.
Located in Sumner, IA, our community benefits from its proximity to numerous amenities. Parks, restaurants, places of worship, theaters, and hospitals are easily accessible for outings or medical needs.
At Terrace Assisted Living of Hillcrest Home in Sumner, IA, we prioritize the well-being and comfort of our residents by offering exceptional care services within an inviting environment filled with conveniences and opportunities for engagement.
Terrace Assisted Living Of Hillcrest Home is located at 915 West 1st Street, Sumner, IA 50674 in Fayette County, Iowa
Terrace Assisted Living Of Hillcrest Home on seniors.fyi includes 9 photos including images showing interior, kitchen, outdoor, healthcare, building, architecture, landscaping, courtyard, and more.
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