Terrace AL Of Hillcrest Home, Inc in Sumner, IA
Save
Information last verified:
915 W 1st St, Sumner, IA 50674
For more information about senior living options: (844) 490-3973
The assisted living environment is very nice. The facility is clean, and residents are treated like family. The facility offers a great experience with excellent staff. Safety is a top priority for residents. The facility seems very clean, and the staff are pleasant. There are lots of caring people doing good things. The environment is wonderful, with great staff and great food, and a home-like feeling. CNAs are wonderful, delivering great care.
The facility is completely understaffed and the food is terrible. This level of service is not acceptable.Terrace AL Of Hillcrest Home, Inc in Sumner, IA is best suited for families seeking a warm, home-like assisted living environment where safety, cleanliness, and genuine staff engagement matter most. With an overall 4.5-star rating from 34 reviews, this community consistently presents as well-kept, resident-centered, and cohesive, offering a continuum of living options from independent apartments through assisted living to skilled nursing. The atmosphere leans toward contented residents who feel treated like family, and the facility is lauded for its quiet, welcoming architecture and strong emphasis on safety. The presence of a socially active staff and a specifically noted advocate on the team, Dawn, the social worker, appears pivotal in shaping positive experiences for families navigating care decisions.
That said, alternatives should be considered for households that prize unwavering staffing stability and consistently high dining quality. Several reviews flag under-staffing as a significant concern, and one pointedly describes food as terrible, underscoring a risk that service levels can fluctuate. For families with residents who require steady attention, rapid response times, or more predictable meals, a facility with a documented track record of reliable staffing and uniformly strong cuisine may be a wiser match. The same caveat applies to those evaluating continuity of care; while the campus offers a range of living options, the quality of daily operations can vary depending on shifts and current staffing levels.
The strongest positives revolve around care culture and environment. Staff are repeatedly praised as caring and attentive, with CNAs described as wonderful and a general sense that residents are treated with dignity and respect. Safety is foregrounded as a core value, and the community earns credibility from residents and families who note a “home-like” feel and consistently clean surroundings. The social worker, Dawn, emerges as a standout resource, described as a dependable, stabilizing presence for families during challenging times. The facility’s architecture, quiet, warm, and homey, enhances overall livability, while the staffing mix is perceived as solid in many shifts, contributing to a sense that residents are well cared for when the team is fully staffed.
However, the main drawbacks are real enough to influence decision-making. Under-staffing can translate into slower responses and limited availability for activities or assistance during peak times. Coupled with reports of subpar dining in some cases, these concerns can erode the otherwise strong sense of comfort and safety. Yet the offsetting factors remain meaningful: when staffing is adequate, the CNA team delivers reliable day-to-day care, and the social worker’s engagement often bridges gaps between families and the facility. The contrasting reviews about food, some praising it as part of a home-like experience, others describing it as a fault line, signal inconsistency rather than a universal flaw, suggesting that dining quality may depend on shifts and providers rather than an entrenched systemic issue.
For families evaluating Terrace AL, a practical, action-oriented approach helps separate perception from reality. Request a candid tour focusing on staffing patterns for different shifts, and ask to observe a meal service to gauge consistency and quality across the day. Engage with current residents about wait times, responsiveness, and how meals are managed on busier days. Meet with the social work team to understand how family communication is handled during transitions or emergencies, and request a current, written description of services across the continuum of care. If possible, speak with administrators about plans for staffing stabilization and menu improvements to gauge whether the concerns raised in reviews are being actively addressed.
In the end, Terrace AL Of Hillcrest Home presents a compelling option for families who value a warm, safety-forward, home-like environment with strong staff engagement and accessible care paths. It is a solid choice for those who can tolerate some variability in staffing and dining, with a clear appreciation for the role a proactive social worker plays in the resident-family journey. For households where consistent staffing and highly predictable meals are non-negotiable, it may be prudent to explore other communities or to set explicit expectations and monitoring plans with this facility. The decision hinges on balancing the strength of care culture and ambiance against the real-world cadence of staffing and kitchen operations.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Waterloo Municipal (25 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Terrace AL Of Hillcrest Home, Inc is an assisted living community located in Sumner, IA. Our community offers a range of amenities to enhance the quality of life for our residents. Devotional services off-site provide spiritual support and guidance, allowing residents to maintain their religious practices. Indoor common areas are available for socializing and engaging in various activities.
At Terrace AL Of Hillcrest Home, Inc, we understand the importance of specialized care for individuals with diabetes. Our dedicated staff is trained in diabetic care and ensures that our residents receive the necessary support to manage their condition effectively.
In addition to providing exceptional care, we also offer various activities to promote engagement and well-being among our residents. Devotional activities off-site allow residents to participate in spiritual programs and connect with their faith community.
Our convenient location offers easy access to several nearby amenities. With parks, restaurants, places of worship, theaters, and hospitals in close proximity, our residents can enjoy a wide array of recreational opportunities and access healthcare services when needed.
Terrace AL Of Hillcrest Home, Inc provides a warm and welcoming environment where seniors can receive the assistance they need while maintaining their independence and enjoying an active lifestyle.
This part of Sumner, Iowa offers a variety of amenities and services that may be appealing for seniors looking to settle in a peaceful community. With multiple hospitals and physicians within close proximity, healthcare needs can easily be met. Additionally, there are several restaurants serving a range of cuisines, as well as cafes for social gatherings. Places of worship are also nearby for those seeking spiritual fulfillment. The abundance of parks provides opportunities for outdoor recreation and relaxation. Transportation options are available for easy access to neighboring areas. Overall, this area presents a welcoming environment with essential resources for senior living.
Terrace AL Of Hillcrest Home, Inc is located at 915 W 1st St, Sumner, IA 50674 in Fayette County, Iowa
Terrace Assisted Living Of Hillcrest Home
Sumner, IA
Continuum-of-care community (CCRC) with assisted living and skilled nursing, plus restaurant-style dining and full amenities.
Cobblestone Court Assisted Living
Sumner, IA
Beautiful, homey environment with delicious meals, friendly staff, and engaging amenities (library, theater) that promote community.
Tripoli Nursing Home
Tripoli, IA
Competitive local pricing with diabetic care and on-site activities.
Tripoli Nursing & Rehab
Tripoli, IA
Small, all-inclusive facility with 24/7 supervision, restaurant-style dining, and on-site amenities.
Whispering Willow Assisted Living&Memory Wing
Fredericksburg, IA
Compassionate staff in a family-like setting with engaging activities.
Whispering Willow Assisted Living and Memory Wing
Fredericksburg, IA
Strong memory-care focus with comprehensive services and inviting dining/amenities
Arlington Place Oelwein
Oelwein, IA
Safe, welcoming environment with caring staff and engaging activities that provide peace of mind to families.
Copper Creek
West Union, IA
Nice apartments with helpful staff.
Bartels Lutheran Retirement Community
Waverly, IA
Continuum of care (CCRC) including independent living, memory care, and skilled nursing.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
Comprehensive Residential Support and Assisted Living Solutions for Individuals with Disabilities
The article examines the complexities of assisted living for individuals with disabilities, emphasizing the need for tailored care solutions that enhance quality of life and social inclusion, while addressing financial challenges and advocating for community integration. It discusses various housing options, the importance of financial assistance through public benefits, and highlights trends towards integrated and technology-driven solutions in disability-focused housing.
