The Heritage At Northern Hills

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  • Interior

    A cozy living room with a fireplace, armchairs, and a coffee table.

  • Decor

    An elegant wooden piano in a well-decorated room.

  • Building

    A building with an American flag flying in front of a landscaped entrance under a partly cloudy sky.

  • Bedroom

    A cozy bedroom featuring a bed with floral-patterned bedding and decorative pillows, next to a nightstand with a lamp.

  • Fireplace

    A cozy reading room with a fireplace, surrounded by bookshelves filled with books, an armchair, and a glass coffee table.

  • Game Room

    A cozy recreation room featuring a red pool table with cue sticks and billiard balls set for a game.

The Heritage At Northern Hills

4002 Teton Trace, Sioux City, IA 51104

For more information about senior living options: (844) 490-3973

4.8 from 41 reviews
5 stars
34
4 stars
4
3 stars
3
2 stars
0
1 stars
0

Assisted Living Independent Living Respite Care

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Assisted Living

Memory Care

Independent Living

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Continuing Care Retirement Community (CCRC)CCRC

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    Overall Review of The Heritage At Northern Hills

    Pros

    • pro The staff are amazing and residents find Northern Hills Heritage to be a community of friends and support.
    • pro They loved it there and had no regrets about choosing Northern Hills Heritage as their forever home.
    • pro Jeana and the team act quickly with resident safety as a priority.
    • pro It is a beautiful community with a dedicated management team.
    • pro Jeana is empathetic and followed through with helpful information and videos.
    • pro Jeana is described as a gem.
    • pro The visit was great, and Gena did a great job.
    • pro The prices cannot be beat for all that residents receive, with honest questions and excellent answers.
    • pro Northern Hills has been wonderful to the mother-in-law and the family; staff and management are great to work with.
    • pro Residents can bring their dogs.
    • pro Rhonda goes above and beyond to keep residents safe and happy; Christy is wonderful and readily available; Lyndsie and Maria are caring and efficient.
    • pro The ILF offers a variety of services and competitive pricing.

    Cons

    • pro There are a few problems here, like any other senior home, with house rules sometimes not followed closely.
    • pro There were a few problems with the management.
    • pro Nobody answered the doorbell.

    Review

    Numerous families describe Northern Hills Heritage as a place where their loved ones not only lived, but truly felt at home during their final years. The sentiment runs strong: the community was exactly what their parents needed at this stage of life. They emphasize a warm, welcoming atmosphere, where staff members quickly become trusted faces and where residents develop a real sense of belonging. Across the board, families speak of a community that honors dignity, offers steady support, and provides a safe environment for aging in place with grace.

    A recurring thread is the team's responsiveness, especially when a resident needs to transition to memory care or requires added safety measures. Jeana and the Heritage team are highlighted for acting with speed and care, keeping resident safety at the forefront. Several reviewers call Jeana a genuine gem - empathetic, dependable, and wonderfully helpful - whether guiding families through decisions about independent living or arranging information and video tours. That combination of compassion and efficiency leaves a lasting impression on families who feel heard and supported throughout the process.

    Personal interactions with staff are repeatedly cited as a standout aspect of the Heritage experience. Families recount visits that were well-organized and informative, with staff taking the time to address questions and provide clear, thorough explanations. In one visit, a resident opened the door for a guest and, in another, a staff member named Gena delivered an especially strong performance. The ambiance in common areas - where residents socialize, share conversations, and ask honest questions - contributes to a sense that this is a community where people look out for one another and where leadership is accessible and engaged.

    In addition to compassionate care, families remark on the value and vibrancy of life at Heritage. Reviews note that the cost of living there is competitive given the level of service received, and that the community offers a wide range of activities - from movie nights to organized outings and accessible transportation to appointments. The kitchen and dining experience receives particular kudos, with residents praising meal variety and the kitchen staff's willingness to accommodate preferences. The sense of belonging is reinforced by the everyday positives - the reliability of staff, the friendliness of neighbors, and the feeling that life here stays active and engaging even for those with different needs or routines.

    Several reviews shine a spotlight on the leadership and dedicated staff who consistently go above and beyond. Rhonda, the ILF Director, is repeatedly praised for her vigilance and genuine care for residents' safety and happiness, with one reviewer noting that she "goes WAY above and beyond." Christy, the Executive Director overseeing both ILF and ALF, is also highlighted as approachable and dedicated. Supportive team members such as Lyndsie, Maria, and a host of others are recognized for their efficient, compassionate work, making the day-to-day operations smooth and residents well cared for. One resident even recounts bank deposits made by Rhonda, underscoring the depth of personal attention and reliability that characterizes the staff.

    Not every review is without a note of caution, which adds a balanced perspective. A few reviewers acknowledge that, like any senior living community, Heritage faces challenges and has areas for improvement, including occasional deviations from house rules or management adjustments. Yet even these comments emphasize the overall positive trajectory - changes have been made, and families repeatedly express confidence in the direction and responsiveness of the leadership. One particularly touching example comes from a family whose mother received rapid, attentive help when a call went unanswered; a front desk staff member connected them promptly, underscoring the team's commitment to quick, attentive service.

    The experiences of individual families also highlight a deep appreciation for the personal connections formed at Heritage. Several residents and their relatives describe the sense of community, the caring and attentive staff, and the feeling of being part of a big, supportive family. Testimonials celebrate the accessibility of leaders like Christy and Rhonda, the warmth of the kitchen crew, and the small, meaningful moments that make a difference - waffles that brighten a day, friendly conversations in the community room, and the reassurance that their loved ones are safe, respected, and engaged. Even among the strongest praise, there is gratitude for the everyday acts of care that help families feel at ease about life's transitions.

    Overall, the feedback paints a consistent portrait of a community that families choose for its people-first philosophy and dependable care. Residents describe a place where they are busy, engaged, and well cared for; families speak of trust, open communication, and the confidence that Heritage will treat their loved ones with dignity. Multiple accounts emphasize recommendations, with phrases like "I would highly recommend this facility" and "the staff is very caring" reflecting a strong conviction that Heritage at Northern Hills is a remarkable choice for independent living or a transition to memory care. It is a place many families would feel fortunate to call home for their loved ones, and a community they would gladly recommend to others seeking compassionate, well-run senior living.

    Features

    Housing

    • 128 resident community capacity 128 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Sioux Gateway (9 miles away) Sioux Gateway (9 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Heritage at Northern Hills in Sioux City, IA is an assisted living community that provides a comfortable and caring environment for seniors. Offering a range of care services, including independent living and respite care, residents have the option to choose the level of assistance they require.

    The community boasts a variety of amenities to enhance the quality of life for its residents. A beauty salon ensures that residents can maintain their personal grooming needs, while cable or satellite TV provides access to entertainment options. Community operated transportation is available for shopping trips and outings, and a computer center allows residents to stay connected with loved ones. The dining room offers restaurant-style meals prepared by skilled chefs, accommodating special dietary restrictions. Housekeeping services ensure a clean and organized living space.

    Residents can stay active and engaged with the fitness room and wellness center, both offering opportunities for physical exercise and overall well-being. A gaming room provides entertainment options, while a small library allows for relaxation and reading enjoyment. Outdoor spaces and gardens are available for residents to enjoy nature.

    Care services provided include 24-hour call system and supervision for peace of mind, as well as assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure proper administration of medications. A mental wellness program supports the psychological well-being of residents.

    Located in close proximity to various amenities in the surrounding area, residents have easy access to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

    At The Heritage at Northern Hills in Sioux City, IA, seniors can expect personalized care in a warm and inviting community that promotes independence while ensuring their safety and well-being.

    Nearby Places of Interest

    Hospitals

    • Indian Hills Nursing & Rehab (0.3 miles)
    • Fmc Dialysis Services Midwest Dialysis (0.6 miles)
    • St Luke's College - UnityPoint Health Library (1.6 miles)
    • Pierce Street Same Day Surgery (1.6 miles)
    • St Luke's Labor And Delivery (1.7 miles)
    • St Luke's Regional Medical Center (1.7 miles)
    • Northwest Iowa Hospital Corporation (1.7 miles)

    Physicians

    • Family Health Care-Indian Hills (0.5 miles)
    • Family Health Care of Siouxland, Dakota Dunes Clinic (1.1 miles)
    • Jones Eye Clinic (1.3 miles)
    • Siouxland OBGYN (1.6 miles)
    • Tri-State Specialists (1.6 miles)
    • David V Wagner (1.6 miles)
    • Physician Center 2 (1.6 miles)

    Pharmacies

    • Leeds Northside Pharmacy (0.6 miles)
    • Walmart Pharmacy (0.8 miles)
    • Greenville Pharmacy (1.4 miles)
    • Shopko Pharmacy (2 miles)
    • Walgreens (2.4 miles)
    • Thompson Dean Drug (2.9 miles)
    • Greenville Pharmacy (3.4 miles)

    Restaurants

    • Subway (0.8 miles)
    • Sonic Drive-In (0.9 miles)
    • Pizza Ranch (0.9 miles)
    • Antojitos Cuahutemoc (1.9 miles)
    • McDonald's (1.9 miles)
    • Minervas Food & Cocktails (2.1 miles)
    • Culver's (2.2 miles)

    Cafes

    • Scotters Coffee (0.9 miles)
    • Pierce Street Coffee Works (2.2 miles)
    • Jitters (3.2 miles)

    Theaters

    • Pirate Cove Theatre (1.3 miles)
    • The Sioux City Orpheum (3.1 miles)
    • Promenade Cinema 14 (3.2 miles)

    Transportation

    • U-Haul Neighborhood Dealer (1.3 miles)
    • Siouxland Taxi & Limousine Service (3 miles)

    Places of Worship

    • Blessed Sacrament Church (1.4 miles)
    • Islamic Center of Sioux (1.6 miles)
    • New Hope Wesleyan Church (1.8 miles)
    • The Of Church Of Christ Latter-Day St (1.9 miles)
    • St Thomas Orthodox Church (2.6 miles)
    • Cathedral of the Epiphany (2.8 miles)
    • Augustana Lutheran Church Elca (2.9 miles)

    Parks

    • Scenic Park Playground (3.9 miles)
    • Bacon Creek Park (4 miles)
    • Elk Point Overlook (4.4 miles)

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