Stonehill Franciscan Services

Pros

• The staff at Stonehill Care Center are always friendly and caring, providing excellent care to the residents.
• The facility is very clean and well-maintained, creating a pleasant atmosphere for everyone.
• Residents have access to a variety of food options, and special meals can be made to accommodate their preferences.
• The rehab center has a wonderful team of physical and occupational therapists dedicated to helping residents recover and return home.
• Stonehill offers many engaging activities for residents, contributing to a vibrant community environment.
• The outside area features a garden patio with chickens, allowing for enjoyable visits from family pets.
• Families feel well-informed about their loved ones’ care and appreciate the attention given by the staff at Stonehill.
• Music and social events are warmly received by both residents and staff, fostering a sense of community.
• Visitors have found the interactions with residents to be enriching experiences that help bridge generations.
• The overall ambiance of Stonehill is cheerful and nurturing, providing comfort to both residents and their families.

Cons

• The husband of one reviewer was treated very badly by an aide at Stonehill Care Center.
• Some aides were described as nasty, potentially taking advantage of residents with Alzheimer's or dementia.
• The rooms were reported to be very small, and sharing a bathroom with another resident was deemed unhandy.
• The food served was mentioned to look unappealing.
• Activities such as music events had low attendance, leading to disappointment for the husband who participated.
• Hygiene practices were seen as lacking, with the grandfather only receiving showers twice a week.
• There seemed to be limited socialization among the residents, which could negatively impact their well-being.

Review

Stonehill Care Center has garnered a mix of reviews that highlight both commendable aspects and critical feedback regarding the care provided to residents. Overall, many families have expressed satisfaction with the facility, emphasizing its cleanliness, friendly staff, and accommodating services tailored to individual needs. For instance, a sister praised the attention her sibling received regarding her picky eating habits. The staff at Stonehill went above and beyond to ensure that her sister received food she enjoyed, reflecting an understanding of personal preferences that made the dining experience more pleasant.

Additionally, the facility is described as not only well-maintained but also welcoming. Family members often noted the cleanliness of Stonehill Care Center, which contributes positively to the overall atmosphere. Several reviewers commented on the physical environment as cheerful and engaging compared to other nursing homes they had visited. The presence of a garden patio equipped with chickens and opportunities for pets to visit certainly adds a quaint charm that resonates with many residents and their families alike. The community feel is particularly emphasized during visits from families or local groups who engage with residents through music or other activities.

Transportation services are also available for residents needing assistance getting to appointments or outings, adding another layer of convenience to life at Stonehill Care Center. This has been especially beneficial for those requiring additional medical treatment such as dialysis or rehabilitation therapy; families reported positive experiences in these departments. The skilled therapy teams were highlighted as being instrumental in helping residents regain strength and independence after recovery periods. The variety in care levels offered by Stonehill makes it adaptable for different situations like long-term care or short-term rehabilitation.

However, not all experiences were positive; one reviewer reported serious concerns about their husband’s treatment by an aide at Stonehill Care Center. They described encounters where aides appeared dismissive or unkind toward residents suffering from dementia or Alzheimer’s disease—an alarming assertion that raises questions about staff training and compassion in high-stress situations where patience is paramount. This account differed significantly from others who had lauded the staff's efforts, suggesting inconsistencies in employee behavior across shifts.

Another family shared observations about hygiene practices within the facility noting some laxity; for example, one individual stated their loved one was only showered twice a week—a concern given the importance of personal cleanliness in nursing homes. Socialization opportunities seem limited according to some reviewers as well; while some facilities offer vibrant communal activities, others may fall short on creating engaging environments that encourage interactions among residents.

Despite these criticisms concerning specific instances of care and social engagement levels, many families remain hopeful about Stonehill’s potential for maintaining high standards moving forward. Positive interactions between staff members and visitors showcase a warm atmosphere conducive to healing and companionship among seniors—qualities essential for quality caregiving environments. Overall impressions suggest that while there are areas needing improvement at Stonehill Care Center—particularly regarding consistent care practices—the fundamental elements contributing to quality senior living are present within this community-focused establishment, leaving families optimistic about their loved ones' experiences overall.

Hospitals

• Stonehill Care Center (0 miles)
• Amer Mrne Dubuque Yacht Basin (1.6 miles)
• Mercy Hospital Emergency Room (2.7 miles)
• Mercy Medical Center (2.7 miles)

Restaurants

• Copper Kettle (0.6 miles)
• Europa Haus Restaurant and Bier Stube (0.9 miles)
• Clubhouse (1 miles)
• Dubuque Marina & Yardarm Waterfront Bar & Grill (1.2 miles)
• Hardee's (1.3 miles)
• The Yardarm (1.4 miles)
• KFC (1.4 miles)

Cafes

• Convivium Urban Farmstead (0.7 miles)
• Verena Street Coffee Co. (1.1 miles)
• Charlotte's Coffee House (1.9 miles)
• Wayfarer Coffee (2 miles)
• Monks Kaffee Pub (2.4 miles)
• Panera Bread (3.2 miles)
• Starbucks (3.2 miles)

Pharmacies

• Union Family Pharmacy (0.9 miles)
• Hartig Drug (1.2 miles)
• Walgreens (1.4 miles)
• Mercy Family Pharmacy (1.4 miles)
• Hartig Drug #3 (2.2 miles)
• Hartig Drug (2.5 miles)
• Hartig Drug (2.5 miles)

Parks

• Eagle Point Park (1 miles)
• Bee Branch (1.2 miles)
• Veterans Memorial Park (1.8 miles)
• Riverview Park (1.8 miles)
• Dubuque Arboretum & Botanical Gardens (2.4 miles)
• Bennett Pavillion (3.4 miles)

Physicians

• Tri-State Occupational Health (1.4 miles)
• Historic Bluffs Family Practice Clinic (2 miles)
• Dubuque Obstetrics & Gynecology PC (2.5 miles)
• Bethann Bonner MD (2.7 miles)
• Medical Associates Acute Care (2.7 miles)
• Mercy Radiologists of Dubuque PC (2.7 miles)
• Professional Arts Plaza (2.7 miles)

Places of Worship

• Power Of Prayer (2.4 miles)
• Resurrection Church (3.5 miles)

Theaters

• Phoenix Theatres (3.6 miles)