Edencrest at Beaverdale

Pros

• The staff at Edencrest at Beaverdale treats residents with respect and kindness, creating a warm and welcoming environment.
• Residents enjoy a vibrant community filled with activities, allowing them to maintain their independence and social connections.
• The facility is clean, safe, and beautifully maintained, contributing to a cozy and inviting atmosphere.
• Many families appreciate the seamless transition for their loved ones, highlighting the supportive staff during the move-in process.
• Edencrest offers a variety of enjoyable activities, including musical performances and movie nights, which residents love participating in.
• Volunteers are consistently impressed by the compassionate care provided by the staff, making it a place families can trust for their loved ones.
• Families feel reassured knowing that their loved ones are happy and engaged within the community.

Cons

• The activity program is a huge disappointment and not as advertised, leading to feelings of sadness among residents.
• There has been a high turnover of staff, which affects the quality of care in the facility.
• Some meals served to residents are unappetizing and not suitable for elderly individuals with mobility issues.
• Communication from management regarding lost belongings has been lacking, leading to frustration for family members trying to resolve issues.
• The facility's focus on profits appears to take precedence over resident care, resulting in inadequate meal choices and overall dissatisfaction.
• Complaints about the quality of individual rooms suggest that they need updating and better construction materials.
• Strict COVID guidelines limit family visitation, causing distress and frustration for families wanting to see their loved ones.

Review

Edencrest at Beaverdale has garnered a diverse array of reviews that reflect the experiences of residents and their families, highlighting both commendable aspects and notable shortcomings. Many have praised the facility for its vibrant and inviting atmosphere, emphasizing the friendly demeanor of staff members and the supportive environment that encourages social interaction among residents. One reviewer expressed gratitude for how staff went above and beyond in helping their 103-year-old mother settle into her new home, portraying Edencrest as a warm community rather than just an assisted living facility. Similarly, another family member remarked on how their father enjoys spending time outdoors watching local activity, reinforcing the idea that Edencrest fosters an engaging and community-oriented experience.

However, contrasting experiences emerged regarding the quality of activities offered at Edencrest. While some found the activity program to be a significant attraction during their initial tours—highlighted by enthusiastic presentations from staff—others felt disappointed by the lackluster reality once residing there. A reviewer described it as "the biggest disappointment ever," indicating a disparity between expectations set during initial discussions with sales representatives and what was ultimately delivered. Despite this criticism surrounding activities, positive remarks about nursing care and meal quality were noted by some residents' families, reflecting mixed feelings regarding various aspects of life at Edencrest.

The turnover rate within staff has raised concerns among several reviewers. Instances of frequent staffing changes have been attributed to low pay and management focusing more on profitability than quality care for residents. This has led to dissatisfaction with meals provided, as personal accounts have illustrated moments when food options did not adequately meet dietary needs or preferences for elderly individuals requiring specific accommodations like walkers. Complaints about limited meal choices further fueled frustrations among residents who expected better variety in dining options at such facilities.

Despite these grievances over services, many guests noted the overall cleanliness and well-maintained surroundings within Edencrest. The facility has been described as cozy, inviting, and located strategically within Beaverdale—a safe neighborhood in Des Moines—and this location seems to resonate positively with families considering moving loved ones into care settings. Reviews frequently touched upon shared sentiments about clean common areas, accessible outdoor spaces, vibrant resident interactions during activities like music performances or exercise classes—all contributing factors toward establishing a home-like feel.

Residents’ personal living spaces also received mixed feedback; while some appreciated ample bathrooms accommodating mobility aids like wheelchairs, others critiqued room features such as motel-style heating units or perceived cheap construction quality in certain areas. Nevertheless, despite some reservations regarding individual apartments’ finishes—or even tight budgets constraining family decisions—the overarching sentiment conveyed warmth regarding experienced staff interactions throughout visitors' stays.

Lastly, managing communication appears to be a significant concern for those dealing with administration matters at Edencrest during transitions or disputes over belongings left behind after relocation efforts. Some families reported feeling frustrated by inadequate responses concerning compensation linked to lost possessions while witnessing an apparent disconnect between corporate policies versus compassionate caregiving values typically associated with eldercare environments.

In conclusion, while Edencrest at Beaverdale stands out due to its friendly atmosphere among staff members along with vibrant community engagement opportunities available nearby within Des Moines' Beaverdale district—with many noting positive overall impressions—it is vital prospective residents or their loved ones weigh both positive testimonials against criticisms regarding service consistency before making any final decisions on placement.

This part of Des Moines, Iowa offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several healthcare options nearby including physicians, pharmacies, and hospitals, residents can easily access medical care when needed. There are also various dining options such as Christophers, Maria's Mexican Food, and Louie's Wine Dive for those who enjoy dining out. Additionally, there are cafes like Starbucks and Caribou Coffee for coffee lovers, as well as a theater, Flix Brewhouse Des Moines for entertainment. For outdoor enthusiasts, there are parks like Lions Park and Terra Park within a short distance. Overall, this neighborhood provides seniors with access to essential services and recreational activities in a convenient location.

Physicians

• Iowa Skin Clinic M M Baig MD (0.1 miles)
• Des Moines Pediatrics (0.8 miles)
• Eyemart Optical Outlet - North Des Moines (1.1 miles)
• United Community Services Franklin Family Practice (1.2 miles)
• Mercy Urbandale Medical Clinic (1.6 miles)
• Woodard Hearing Centers (1.8 miles)
• Central Iowa Neurology PC (1.8 miles)

Pharmacies

• Walgreens (0.3 miles)
• Medicap Pharmacy (0.4 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.9 miles)
• Walgreens (2 miles)
• Dahl's Pharmacy (2.8 miles)

Restaurants

• Christophers (0.4 miles)
• The Dam Pub (0.5 miles)
• Maria's Mexican Food (0.9 miles)
• McAlister's Deli (1.2 miles)
• Jersey Mike's (1.3 miles)
• McDonald's (1.8 miles)
• Louie's Wine Dive (1.8 miles)

Hospitals

• Mercy Franklin Center (1.1 miles)
• Spay Clinics (2.1 miles)
• Mercy Medical Center 7 South (3.3 miles)
• Mercy Hospital Pediatric Unit (3.3 miles)
• Select Specialty Hospital-Des Moines (3.3 miles)
• Methodist Outpatient Surgery (3.3 miles)
• North 3 - IMMC (3.3 miles)

Cafes

• Starbucks (1.2 miles)
• Caribou Coffee (2.9 miles)
• Starbucks (3 miles)
• Panera Bread (3.1 miles)

Theaters

• Flix Brewhouse Des Moines (1.4 miles)

Parks

• Lions Park (2.2 miles)
• Terra Park (2.8 miles)