AmeriCare Alliance Central

Pros

• The staff are awesome and focused on caring for the community of individuals with intellectual disabilities.
• The staff are wonderfully friendly and engaging.
• The company is compassionate and takes time to give its clients the best experience.
• The staff are very friendly and professional.
• Clients involved with the company reportedly have nice things to say.

Cons

• They do not treat their clients appropriately.
• A staff member made derogatory remarks about people with disabilities.
• This is not a good model for a place that claims to be a Christian organization.
• This is not how an organization that works with people with disabilities should behave.
• The reviewer was not impressed during their visits.
• They are liars.

Review

The set of comments about this organization reveals a remarkably mixed picture. On one hand, several people describe the organization as deeply committed to serving individuals with intellectual disabilities, with staff who are described as awesome, compassionate, and genuinely focused on the well-being of clients. These reviewers emphasize a culture of care, noting that staff take time and effort to give clients the best possible experience. The overall feeling in these accounts is one of warmth and dedication, portraying the organization as a place where people feel valued and supported.

In the most positive notes, the staff are framed as friendly, engaging, and professional. The praise goes beyond mere competence; it highlights an atmosphere that seems to prioritize community, comfort, and meaningful interaction. Words like "wonderfully friendly" and "engaging" appear repeatedly, suggesting that, for some clients and their families, the environment is welcoming and the staff are attuned to the needs and feelings of people with intellectual disabilities. There is a clear sense that when things go well, clients benefit from attentive and considerate care.

Yet the story is not uniformly favorable. A substantial portion of the feedback centers on serious concerns about how some staff members conduct themselves around clients. One reviewer reports witnessing derogatory remarks about people with special needs in general, and specifically about a person with a disability. This kind of testimony paints a troubling picture: if staff behave disrespectfully or demeaning toward the very populations they are supposed to serve, it undermines trust and raises questions about the organization's standards and training. The reviewer explicitly says this behavior is inconsistent with what one would expect from an organization that claims to be Christian and focuses on disability services.

Compounding the concerns is a second negative observation from someone who visited only a couple of times but left unimpressed. The implication is that the organization failed to meet basic expectations of professionalism or quality during those visits. Together with the report of derogatory remarks, this perspective contributes to a broader sense that there may be a divide between the organization's stated mission and some real-world practices.

Another note, short but pointed, adds to the tension: the accusation that "they're liars." This harsh sentiment, echoed by at least one reviewer, introduces a charge of dishonesty or misrepresentation. Although it's a single, strong assertion rather than a wide consensus, it strengthens the overall impression that skepticism and caution are warranted when forming expectations about the organization.

Taken as a whole, the reviews reveal a spectrum of experiences that can feel at odds with each other. The positive accounts emphasize a genuine commitment to care, community, and compassionate interaction, suggesting that when conditions are right, the organization can deliver meaningful, respectful support for people with intellectual disabilities. The negative accounts, however, highlight serious lapses in behavior, professionalism, and integrity that undermine confidence in the organization's ability to fulfill its mission. The tension between these narratives points to potential inconsistency in staff training, oversight, or organizational culture.

For potential clients or families considering involvement, these reviews suggest approaching with careful consideration. It may be wise to observe interactions firsthand, ask detailed questions about staff training and supervision, and seek out multiple perspectives from current clients or families. If choosing to engage with the organization, it could be helpful to request clear policies on respectful treatment, conflict resolution, and accountability, as well as an opportunity to meet frontline staff and assess whether the culture aligns with the care standards hoped for in services for individuals with disabilities. In short, the experiences reported here are not uniform, and deliberate evaluation would be prudent before committing to any long-term involvement.

This part of Des Moines, Iowa, offers a convenient and accessible location for seniors looking to live in a bustling neighborhood with easy access to necessary amenities. With multiple pharmacies, restaurants, physicians' offices, hospitals, cafes, and even a theater within a few miles radius, residents can easily meet their daily needs and enjoy entertainment options without having to travel far. The presence of reputable healthcare providers and hospitals such as Mercy Franklin Center and Methodist Outpatient Surgery ensures that seniors have access to quality medical care in close proximity. Additionally, the nearby parks like Lions Park and Terra Park provide opportunities for outdoor recreation and leisure activities. Overall, this area presents an attractive option for senior living with its range of services and facilities nearby.

Pharmacies

• Medicap Pharmacy (0.4 miles)
• Walgreens (0.8 miles)
• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.7 miles)
• Walgreens (1.8 miles)
• MedPharm Iowa (2.3 miles)

Restaurants

• Christophers (0.4 miles)
• The Dam Pub (0.4 miles)
• Maria's Mexican Food (1 miles)
• McAlister's Deli (1.2 miles)
• Louie's Wine Dive (1.4 miles)
• Jersey Mike's (1.4 miles)
• McDonald's (1.6 miles)

Physicians

• Des Moines Pediatrics (0.5 miles)
• United Community Services Franklin Family Practice (0.6 miles)
• Iowa Skin Clinic M M Baig MD (0.6 miles)
• Eyemart Optical Outlet - North Des Moines (1.2 miles)
• Woodard Hearing Centers (1.3 miles)
• Central Iowa Neurology PC (1.3 miles)
• Woodard Hearing Centers (1.6 miles)

Hospitals

• Mercy Franklin Center (0.6 miles)
• Spay Clinics (1.6 miles)
• Methodist Outpatient Surgery (3.2 miles)
• North 3 - IMMC (3.2 miles)
• Blank Children's Hospital NICU (3.2 miles)
• UnityPoint Health - Iowa Methodist Medical Center - Emergency Department (3.2 miles)
• Methodist Hospital North 6 (3.2 miles)

Cafes

• Starbucks (1.2 miles)
• Starbucks (2.5 miles)
• Caribou Coffee (2.5 miles)
• Panera Bread (2.8 miles)
• St Kilda Collective (3.4 miles)
• Starbucks (3.8 miles)

Theaters

• Flix Brewhouse Des Moines (1.4 miles)

Parks

• Lions Park (2.2 miles)
• Terra Park (3.1 miles)