Prairie Hills Cedar Rapids

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Prairie Hills Cedar Rapids

2903 F Avenue Nw, Cedar Rapids, IA 52405

For more information about senior living options: (844) 490-3973

4.5 from 22 reviews
5 stars
19
4 stars
0
3 stars
1
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0
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Assisted Living

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    Overall Review of Prairie Hills Cedar Rapids

    Pros

    • pro The staff create a home-like environment at Prairie Hills.
    • pro Residents receive very good one-on-one help and are well cared for.
    • pro Cheri, the Administrator, is described as fantastic, friendly, and going above and beyond for residents.
    • pro The community is beautiful, welcoming, and clean.
    • pro The staff genuinely care for their residents and make them feel safe and respected.
    • pro Prairie Hills offers enjoyable events and activities, including piano performances and social gatherings.
    • pro The team is highly professional, knowledgeable, and dedicated to resident well-being.
    • pro Families and external visitors consistently report positive experiences and warm welcomes.
    • pro The building features appealing amenities, such as a rooftop garden, contributing to a homey atmosphere.

    Cons

    • pro The dining room is unorganized and the food is sometimes near inedible, with little fresh food or variety.
    • pro Residents often have to wait up to an hour for meals due to understaffing.
    • pro Meals can be poorly prepared, such as microwaved grilled cheese with minimal ingredients.
    • pro The dining service is described as often understaffed and incompetent.
    • pro They raised rates without delivering decent meals.
    • pro ARVUM/discovery and related umbrella companies are described as mismanaged at regional and corporate levels, with weekends being poorly staffed.

    Review

    Prairie Hills comes across in many reviews as a place that genuinely feels like home. Families repeatedly describe the environment as warm and welcoming, with staff who attend to residents one-on-one and create a caring, homey atmosphere. The building itself is often praised for its beauty and the sense that residents are part of a close, friendly community. Visitors and family members note that staff go out of their way to greet them, make them feel at ease, and ensure that loved ones are comfortable and well cared for. For many, this sense of warmth is the defining strength of Prairie Hills.

    Several commenters highlight the leadership and day-to-day kindness of the Prairie Hills team. Cheri, identified as the administrator, is frequently singled out for praise as someone who is friendly, responsive, knowledgeable, and willing to go above and beyond for both residents and staff. Other names that repeatedly appear in glowing terms include Allie and Katie, who are described as compassionate, patient, and professional. The staff's resilience is also evident in their ability to manage busy days while still taking time to ask about well-being and to make families feel included. The overarching impression is that management and frontline caregivers care deeply about residents' lives and happiness.

    Beyond basic care, residents and their families celebrate the quality of life at Prairie Hills through rich social and cultural engagement. Events and everyday interactions help create a sense of community, whether it's staff coordinating activities or residents enjoying visits from volunteers and musicians. One writer even talks about entertaining residents with piano performances and shared memories from the songs of their youth, while others compliment the "Happy Half Hour" social time and various bingo games. The rooftop garden, quiet common areas, and a general sense of attentiveness contribute to a perception that Prairie Hills is more than just a place to live - it feels like a thriving, caring home.

    However, not all feedback is uniformly positive, and the dining experience stands out as the most persistent concern. Across multiple updates, reviewers describe the dining room as disorganized and understaffed, with complaints about limited menus and insufficient fresh options. Specific anecdotes illustrate longer-than-expected wait times for meals - often up to 45 minutes or even an hour - while only a single server or a small team handles service. One particularly pointed example mentioned a grilled cheese sandwich made with two slices of toast, a single slice of cheese, and microwaved, highlighting a perceived gap between resident expectations and what is delivered. Critics argue that the food offerings sometimes do not seem appropriate for the age and needs of residents, and that the dining room's efficiency and quality could be a serious area for improvement.

    A thread running through several reviews is a concern about corporate oversight and pricing. Some reviewers express frustration with the broader ARVUM/Discovery umbrella, suggesting that mismanagement tends to show up at regional and corporate levels. The sentiment is that elder care should be a higher priority for management and that rate increases have outpaced the quality of services, particularly in dining. One reviewer clearly advises prospective families to be cautious and "RUN AWAY" from ownership structures they view as mismanaged, though it's worth noting that other comments continue to praise individual staff members and the on-site experience.

    Weekend operations and practical logistics also come up in the feedback. A few reviewers note that weekends can be particularly challenging due to staffing levels, which can affect not only meals but general assistance and responsiveness. Transportation for appointments and other activities is described as limited, with some residents missing certain services because transportation is only offered on specific days. These logistical concerns color the overall impression for some families, even as they remain impressed by the daily care and the sense of community during other times of the week.

    Taken together, Prairie Hills presents a nuanced picture: a beautiful, home-like community where many residents and families feel genuinely cared for by a devoted staff and supportive leadership. The praise about Cheri, Allie, Katie, and the rest of the team highlights a culture of compassion, attentiveness, and warm interpersonal connections that many find valuable and reassuring. At the same time, persistent critiques of dining service, wait times, menu quality, and broader corporate oversight show that there are real areas needing attention to bring the experience fully in line with the high regard many residents and families have for the staff and the community atmosphere.

    For anyone considering Prairie Hills for themselves or a loved one, the prevailing message is that the people matter most: a team that is welcoming, responsive, and invested in residents' comfort and happiness can make Prairie Hills feel like home. Still, prospective residents should ask current questions about dining service, staffing levels, and the latest updates from leadership to understand how the community is addressing food quality and meal timing. It may also be valuable to discuss weekend coverage and transportation options, as these can significantly impact daily routines. Overall, Prairie Hills appears to offer a strong, caring environment with notable strengths in staff relationships and community life, tempered by concrete opportunities for improvement in dining operations and organizational coordination.

    Features

    Housing

    • 86 resident community capacity 86 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Eastern Iowa (7 miles away) Eastern Iowa (7 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Prairie Hills Cedar Rapids in Cedar Rapids, IA is an assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. The community features a beauty salon where residents can get their hair and nails done, as well as a fully furnished living space with private bathrooms for added comfort. There is also a gaming room, small library, and computer center for residents to enjoy various recreational activities.

    For dining options, Prairie Hills Cedar Rapids provides restaurant-style dining with special dietary restrictions taken into consideration. Residents can enjoy delicious meals prepared and served by the staff.

    The community also prioritizes the wellness of its residents by offering fitness programs, a fitness room, and wellness center where individuals can engage in physical activities and maintain their overall health. In addition, there are scheduled daily activities and planned day trips to keep residents engaged and entertained.

    Prairie Hills Cedar Rapids ensures that the residents receive proper care by providing assistance with activities of daily living such as bathing, dressing, and transfers. There is also 24-hour supervision and a 24-hour call system for any emergencies or immediate assistance needed. Medication management services are available to ensure that residents take their medications on time.

    Transportation arrangement is provided both for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination is also offered to make the transition into the community smoother.

    In terms of location convenience, Prairie Hills Cedar Rapids is surrounded by several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals nearby.

    Overall, Prairie Hills Cedar Rapids offers a comfortable and accommodating assisted living community where residents can enjoy various amenities while receiving quality care services tailored to their needs.

    Nearby Places of Interest

    Physicians

    • Carpenter Martin MD (0.1 miles)
    • Mercycare Johnson Avenue (1.4 miles)
    • Mercycare Community Physicians (1.4 miles)
    • Dr.D.M. Fitzgerald and Associates (1.4 miles)
    • St Luke's Therapy Plus (1.4 miles)
    • Eyemart Optical Outlet (2 miles)
    • MercyCare Edgewood (2 miles)

    Restaurants

    • Burger King (0.3 miles)
    • El Super Burrito & Lup (0.4 miles)
    • Arby's (1 miles)
    • 16th Avenue Grill (1.1 miles)
    • McDonald's (1.1 miles)
    • Union Station Sports Bar & Grill (1.4 miles)
    • Nick's Bar & Grill (1.4 miles)

    Pharmacies

    • Walgreens (0.4 miles)
    • CVS Pharmacy (1.2 miles)
    • Walgreens (1.2 miles)
    • Jrs Pharma (2.3 miles)
    • CVS Pharmacy (2.4 miles)
    • Aim Healthcare (2.8 miles)
    • CarePro Home Medical (2.8 miles)

    Parks

    • Cherokee Trail Park (0.7 miles)
    • Cherry Hill Park (2.1 miles)
    • Greene Square Park (2.4 miles)
    • Morgan Creek Park (2.6 miles)
    • Beverly Park (2.8 miles)

    Places of Worship

    • Central Church of Christ (1.1 miles)
    • Cedar Hills Community Church (2.2 miles)
    • Good Shepherd Lutheran Parsonage (3.3 miles)

    Hospitals

    • Looney Bin (1.2 miles)
    • St Luke's Hospital 5C (2.5 miles)
    • UnityPoint | St Lukes Cedar Rapids (2.6 miles)
    • Mercy Medical Center (2.8 miles)
    • Mercy Birthplace (2.8 miles)
    • Southwest Regional Medical Center (3.6 miles)

    Cafes

    • Starbucks (1.5 miles)
    • Craft’d (2.2 miles)
    • Starbucks (3 miles)

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