Heritage House
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1200 Brookridge Circle, Atlantic, IA 50022
For more information about senior living options: (844) 490-3973
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The staff is incredibly kind, attentive, and genuinely cares about the well-being of every resident. The facility is always clean, welcoming, and filled with warmth. Heritage House is a wonderful senior living community with an exceptional staff who truly care about the residents. The building is always clean, and the grounds are beautifully kept, creating a warm and welcoming atmosphere. The nursing staff is attentive and ensures that all medical needs are met. The daily activities keep residents engaged and give them something to look forward to each day. The yard and walking path are enjoyable in spring and summertime. Heritage House has a very caring staff. The campus is beautiful, with friendly staff and many activities for residents to stay active. The Activities Team at Heritage House goes above and beyond to keep residents engaged. Heritage House provides a sense of belonging for residents of any physical or mental ability and treats them like family. The community is described as the gold standard of senior living, with excellent accommodations, food, and amenities. There are smiles on each face and no one feels like a stranger.
There is a lack of staff and management that don't seem to care to help their staff, leaving residents without the care they need due to understaffing and uncaring leadership. The reviewer reports trust issues between staff members, specifically involving Diana and Timber. There are reports of black mold in a kitchen caused by a leaky tub that has not been fixed. The reviewer notes that staff do not answer the phone when contacted. The reviewer claims that Diana is the only one allowed to take mental health days, while others cannot, indicating unfair treatment.Heritage House in Atlantic, Iowa, comes through in a consistent chorus of praise for its warmth, care, and inviting environment. Across numerous observations, the staff is described as incredibly kind, attentive, and genuinely invested in the well-being of every resident. The atmosphere is repeatedly noted as clean, welcoming, and filled with a sense of warmth that makes the building feel like a home rather than a facility. The overall impression is one of a friendly, supportive community where residents and their families feel cared for from the moment they walk through the doors.
Families often highlight the comprehensive care provided during short-term rehabilitation stays. In these accounts, residents - like a grandmother who recovered after surgery - received knowledgeable, encouraging support that helped them make meaningful progress in a relatively short period. The nursing staff is described as attentive, ensuring that medical needs are met, and contributing to a positive, healing atmosphere. The combination of clinical attention and a comforting setting appears to contribute to a smoother recovery experience, with activities designed to keep residents engaged and motivated on a daily basis.
The physical space itself receives high marks as well. The facility is described as clean and warm, with a cozy, home-like feel. The campus is frequently mentioned as beautiful and well maintained, with welcoming grounds that invite residents to enjoy outdoor spaces. In conversations about ambiance, phrases like "gold standard" surface to convey how the environment, from accommodations to amenities, leaves a strong, positive impression on both residents and visitors.
A standout feature in many reviews is the vibrant programming and committed activities team. Residents are said to have access to a wide array of events and activities that keep them active and engaged, from fitness classes and crafts to church services, bingo, trivia, and outings to restaurants and museums. The activities team is repeatedly praised for going above and beyond to keep residents connected, social, and engaged, with particular moments such as the annual Mother's Day Tea Party highlighted as memorable examples. These programs not only entertain but also foster a sense of community, belonging, and purpose for people in independent living and beyond.
Family experiences extend beyond day-to-day care to the emotional and social dimensions of life at Heritage House. Several reviews recount meaningful, compassionate care during end-of-life journeys, where staff provided substantial support to families and treated residents with the respect and kindness they deserved. The sense that residents are cherished "like family" by the staff - along with the reassurance that caregivers are attentive and proactive - leaves lasting, fond memories for loved ones. In addition to individual care, families note the comfort they felt knowing their loved ones were safe, well-cared-for, and surrounded by a community that shared in their daily joys and challenges.
Tours and first impressions from prospective residents and their families further reinforce the positive narrative. People visiting with family members speak highly of the welcoming atmosphere, the professionalism and warmth of staff like Kennedy and Madeline, and the thorough, patient responses to questions. The campus is described as peaceful and thoughtfully designed, with a focus on healthy, vibrant living. Those exploring options for aging parents often leave with a sense of confidence and comfort, noting that the staff and the overall environment make Heritage House a place they would feel good about recommending for the next chapter of life.
Amid the overwhelmingly positive experiences, a smaller portion of reviews offers a more cautious note. Some observers point to challenges related to staffing levels and responsiveness, suggesting that not all days run as smoothly as the ideal, particularly in terms of available support or timely communication. A few specific concerns are raised about management practices and the behavior of certain staff members, including perceived gaps in accountability or communication. There are also serious allegations regarding issues such as a reported lack of maintenance attention, including a claim of black mold in a kitchen connected to a leaky tub that was not promptly addressed. Additionally, there are mentions of personal tensions and policies around time off that have led to distrust among some staff and families. Taken together, these concerns indicate that, while Heritage House generally earns high praise for care and community, there are experiences and perspectives that highlight areas where improvements are desired or necessary.
Overall, Heritage House stands out as a warm, livable community with a strong commitment to resident well-being, engaging activities, and attentive staff. The facility's clean, welcoming environment, coupled with compassionate care and a rich calendar of events, makes it a popular choice for families seeking a home-like setting for seniors, rehab, and ongoing living. At the same time, prospective residents and their families may benefit from a candid consideration of staffing levels, management practices, and maintenance responsiveness to ensure a consistently smooth experience across all days and departments. The blend of heartfelt care and real-world concerns paints a full picture of a vibrant, respected community that many people are glad to call home, while acknowledging that like any long-term care environment, it is not without opportunities for ongoing improvement.
108 resident community capacity
1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting. 2-bedroom apartments2-bedroom apartments are important for seniors because they provide extra space for guests, hobbies, and caregivers, as well as potential for additional income through roommates or rental. Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
CafeCafes are important for seniors because they provide a social setting where they can connect with others, enjoy a meal or beverage, and engage in activities that promote mental stimulation and overall well-being. Additionally, cafes offer a convenient and accessible option for seniors to dine out without the hassle of preparing meals at home.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Hiking trailsHiking trails are important for seniors as they provide opportunities for exercise, socialization, and connecting with nature. This physical activity can help improve overall health and well-being, while also promoting mental clarity and reducing stress. Additionally, hiking can be a fun and enjoyable way for seniors to stay active and engaged in their community.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Overnight guestsOvernight guests provide companionship, social engagement, and emotional support for seniors in senior living communities. They can help reduce feelings of loneliness, isolation, and boredom, while also promoting mental well-being and overall quality of life. Additionally, overnight guests can offer a sense of familiarity and comfort for seniors who may be transitioning into a new living environment.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
SpaSpas are important for seniors because they provide relaxation, stress relief, and therapeutic benefits which can improve their overall well-being and quality of life. Additionally, spa treatments such as massages, hydrotherapy, and aromatherapy can help alleviate common age-related ailments such as arthritis, joint pain, and circulation issues. Seniors deserve to enjoy a pampering experience that promotes physical and emotional wellness.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed. Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Psychiatric carePsychiatric care is important for seniors as they may experience mental health issues such as depression, anxiety, or dementia. Proper diagnosis and treatment can improve quality of life, cognitive function, and overall well-being in older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community.
Arts and craftsEngaging in arts and crafts activities provides seniors with a creative outlet, promotes cognitive function, enhances dexterity and fine motor skills, fosters social interaction, and boosts overall well-being and mental health. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.The Heritage House in Atlantic, IA offers a range of housing options and care services to meet the needs of its residents. The community features 2-bedroom and studio apartments, providing comfortable living spaces for individuals or couples. They offer various types of care including Continuing Care Retirement Community (CCRC), Independent Living, Memory Care, and Skilled Nursing Facility.
Residents at Heritage House can enjoy a wide range of amenities to enhance their lifestyle. These include having a beautician on-site and access to a beauty salon, cable or satellite TV for entertainment, a cafe for socializing over coffee or snacks, and community-operated transportation for convenient outings. There is also a computer center for those who want to stay connected digitally, a dining room offering restaurant-style meals, and a fitness room for exercise purposes. Additionally, they have fully furnished accommodations available.
For recreational options, Heritage House provides a gaming room for friendly competitions, beautiful gardens to relax in nature, hiking trails for outdoor activities, and small library where residents can indulge in reading. A spa is available on-site for relaxation and wellness purposes. Other amenities include laundry services, move-in coordination assistance, outdoor spaces to enjoy fresh air, overnight guest accommodations upon request, private bathrooms in each apartment unit to ensure privacy and convenience.
Residents can feel secure with 24-hour supervision and receive assistance with various activities of daily living such as bathing, dressing or transfers when needed. The community also offers medication management services and specialized diabetic diets as required. Psychiatric care is available along with transportation arrangements both medical and non-medical.
Dining at Heritage House includes catering towards special dietary restrictions to ensure everyone's needs are met. Residents can partake in numerous activities organized by the community such as arts and crafts sessions or participate in community-sponsored events throughout the year. Concierge services are available for any additional assistance required by the residents. Fitness programs are offered to promote active lifestyles while planned day trips provide opportunities for exploration.
The community also accommodates diverse religious needs by offering religious services within the premises. Residents are encouraged to participate in resident-run activities and there are scheduled daily activities to keep everyone engaged.
Located in Atlantic, IA, Heritage House benefits from its proximity to various amenities and facilities. There are 3 parks, 3 pharmacies, and 17 restaurants nearby for convenient access to recreational spaces or essentials. Transportation options are readily available with 4 transportation services located closeby. Additionally, residents have a choice of places of worship with 17 different options available should they wish to continue practicing their faith. Lastly, should there be any medical emergencies or need for specialized care, there are 5 hospitals nearby to ensure prompt medical attention if required.
Overall, Heritage House provides a comprehensive assisted living community that offers comfortable housing options, a range of care services, numerous amenities and activities tailored towards promoting an active lifestyle while ensuring the well-being of its residents in a secure environment.
Heritage House offers 1-bedroom apartments, 2-bedroom apartments, and Studio apartments.
Heritage House is located at 1200 Brookridge Circle, Atlantic, IA 50022 in Shelby County, Iowa
Heritage House's 24-hour supervision ensures that residents receive constant support and safety, reducing anxiety and preventing wandering. The assistance with activities of daily living, including bathing and dressing, promotes dignity while helping individuals maintain their routines, which can be comforting for those with cognitive impairments. Support for transfers aids mobility and reduces the risk of falls, further enhancing physical stability. Meal preparation and service are tailored to dietary needs, ensuring that residents receive proper nutrition vital for their health and well-being. Lastly, medication management addresses potential confusion surrounding medications, promoting adherence to care plans essential for managing dementia symptoms effectively. Together, these features create a nurturing environment that respects individual needs while providing comprehensive care to enhance the quality of life for residents facing memory challenges.
Heritage House on seniors.fyi includes 12 photos including images showing interior, lighting, dining, architecture, building, landscaping, decor, exterior, and more.
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22 Remarkable Caregiver Support Groups Available Online and In-Person
Caregiver support groups are crucial for providing emotional and practical assistance to those caring for loved ones, offering resources, coping strategies, and a sense of community through various organizations and platforms. These groups help alleviate isolation and burnout while addressing the unique challenges faced by caregivers of individuals with specific conditions.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
Interior
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