Heritage House

Pros

• Heritage House has been very responsive to the needs of the residents.
• The facility is very nice, with a pleasant environment and respectful staff.
• The residents appreciate the care that they receive at Heritage House.
• Visitors have been allowed to come in while following COVID safety protocols, reducing feelings of isolation for the residents.
• The floor plan of the one-bedroom apartments at Heritage House works well for visually impaired individuals.
• The community has made efforts to continue with activities despite the challenges posed by COVID.
• The staff, including nurses, CNAs, and dietitians, have all been pleasant and helpful.
• The absence of an "old folks" smell sets Heritage House apart from other retirement homes.
• Residents at Heritage House are active and engaged in various activities, such as walking groups and visits to the YMCA.
• The facility is located in a neighborhood, providing a sense of community rather than being isolated in a business district.
• both reviewers have had positive experiences with Heritage House and commend its responsiveness to resident needs, cleanliness, respectful staff, engaging activities, and desirable amenities.

Cons

• Some communities have made residents feel isolated during the pandemic.
• The activities at Heritage House can be expensive.
• There was hesitation in returning to Heritage House due to the positive previous experience.
• The rooms at Heritage House are a little smaller and more "boxy" compared to other places.
• The director took a while to finish the tour at Heritage House.
• Some retirement facilities have the "old folks" smell, but it was absent at Heritage House.
• There were a lot of "lay-arounds" in some retirement homes, which was unappealing to some residents.
• It remains to be seen if the new resident at Heritage House will continue to be happy or not.

Review

Heritage House, a retirement facility, has received high praise from multiple individuals for its responsiveness to residents' needs and the overall quality of care provided. One reviewer expressed gratitude for the facility's attentiveness to their mother's needs, highlighting the pleasant staff and fellow residents. They noted that their positive experience during a previous short-term stay for rehabilitation therapy led to no hesitation in returning to Heritage House. The one-bedroom apartment they resided in had a well-designed floor plan that accommodated their visual impairment.

Due to the COVID-19 pandemic, some aspects of daily life at Heritage House have changed. However, the facility quickly responded by ensuring all residents received their COVID vaccines, resulting in very few cases of the virus within the community. This enabled residents to begin dining together again while maintaining social distance and allowed visitors under masked and socially distanced conditions. This reviewer appreciated these measures as they helped alleviate feelings of isolation experienced by many during this challenging time. They emphasized how important social interaction is for their sociable mother and commended Heritage House for providing opportunities for her to engage with friends.

The healthcare professionals at Heritage House, including nurses, CNAs (Certified Nursing Assistants), and dietitians were praised by another reviewer who interacted with them directly. They found them all pleasant and accommodating. Additionally, the marketing team and community relations personnel were commended for their helpfulness. Despite being costly, this reviewer acknowledged that not all communities can offer such extensive activities but felt that Heritage House did an excellent job in continuing to provide engaging options.

In a separate account, a friend sought assistance from this individual in finding a retirement facility for his grandmother who disliked inactivity or isolation. Reluctantly agreeing, they visited several places before settling on Heritage House as it appeared different from others due to its lack of an "old folks" smell typically associated with such homes. The rooms were also more spacious and less confining compared to others. The reviewer noted that many residents were actively engaged in activities such as walking or going to the nearby YMCA, which appealed greatly to the grandmother's desire for an active community. They further highlighted benefits such as a fitness center, resident parking, and the facility being located within a neighborhood rather than an isolated business district. As a result, the grandmother moved in on Monday and swiftly joined the YMCA walking group.

In conclusion, these reviews collectively paint a positive picture of Heritage House retirement facility. Its cleanliness, respect for residents, and attentiveness to their individual needs are consistently praised. The facility's efforts to provide engaging activities and adapt during the pandemic demonstrate a commitment to residents' well-being and happiness. These accounts highlight thoughtful amenities such as spacious rooms, active resident groups, and access to nearby recreational facilities like the YMCA. While it is still early in some cases, the initial experiences indicate that Heritage House prioritizes creating an environment where residents can thrive and find contentment in their retirement years.

Places of Worship

• United Church of Christ (0.4 miles)
• United Methodist Southwest (0.4 miles)
• Southwest District Iowa Conference UMC (0.4 miles)
• Iowa Annual Conference (0.4 miles)
• New Life Church Cogop (0.4 miles)
• Our Father'S House Ministries (0.6 miles)
• Jehovah's Witnesses (0.6 miles)

Hospitals

• Cass County Health System-ER (0.4 miles)
• Cass County Memorial Hospital (0.5 miles)
• Atlantic Medical Center (0.5 miles)
• Allen House (0.5 miles)
• Southwest Iowa Mental Health (0.8 miles)
• Anita Medical Center (12.6 miles)

Restaurants

• Burger King (0.5 miles)
• Oinkers Lounge & Grill (0.6 miles)
• McDonald's (0.6 miles)
• Subway (0.7 miles)
• Schwan's (0.7 miles)
• Weitzel's Restaurant & Bar (0.8 miles)
• Xu's Golden Dragon Chi (0.9 miles)

Transportation

• Troublesome Creek Taxidermy (0.6 miles)
• Dan's Wildlife Creations (0.9 miles)
• U-Haul Neighborhood Dealer (1.2 miles)
• Atlantic Municipal Airport (AIO) (2.4 miles)
• U-Haul Neighborhood Dealer (13.3 miles)

Pharmacies

• Rex Pharmacy (0.6 miles)
• Walmart Pharmacy (0.8 miles)
• Rex Pharmacy (0.9 miles)
• Anita Clinic Pharmacy (12.6 miles)
• Elk Horn Pharmacy (13.5 miles)

Parks

• Atlantic Parks & Recreation (0.8 miles)
• Atlantic City Park (0.9 miles)
• Sunnyside Park (1.4 miles)
• Old Glory Park (10.8 miles)
• Plow in the Oak (12 miles)
• Plow-in-Oak Park (12.2 miles)
• Keystone Park (12.5 miles)

Cafes

• Bearded Goat Coffee (12.7 miles)
• Coffeegirl (13.6 miles)

Physicians

• Griswold Medical Center (13.2 miles)
• Myrtue Medical Center (13.5 miles)
• Marquardt Russell G PA-C (13.5 miles)