Bridges At Ankeny

3510 North West Abilene Road, Ankeny, IA 50023

For more information about senior living options: (866) 208-4318

3.1 from 48 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Bridges At Ankeny

caveat 11 reviews mention this

Call lights and response delays

Several residents and families report long delays getting help after call buttons.

A recurring concern in the reviews is that call lights and nursing-station requests take too long, with some people describing waits of 20 to 30 minutes or even longer. Residents and families also describe missed medication timing and delayed assistance with urgent needs like toileting, which they link to safety concerns. Some comments specifically tie these problems to understaffing or insufficient coverage at night and on weekends.

caveat 4 reviews mention this

Food quality draws complaints

Food quality is a frequent complaint, especially around mealtimes.

Several reviews criticize the meals, saying the food is unpleasant or not what was expected. Multiple people mention issues like dishes served cold or at the wrong time, and one review describes a major disappointment during skilled rehab with later-than-expected medication routines tied to mealtime schedules. Other comments go further, describing what they received as severely off from normal expectations for comfort and nutrition.

common 14 reviews mention this

Staff kindness and compassion vary

Many reviewers describe staff members as kind and caring to residents and families.

Alongside the staffing and service complaints, a large share of reviews praise the people working on-site, describing nurses and caregivers as compassionate, helpful, and attentive. Several reviewers specifically say they felt supported during difficult situations, including rehab, and they point to respectful, reassuring interactions. A few reviews also note that experiences improved at later stays, suggesting staff presence and day-to-day support may differ over time.

common 4 reviews mention this

Activities and rehab support stand out

Reviews frequently mention activities and therapy support as meaningful parts of life here.

Residents and families describe a steady presence of scheduled activities, including arts and crafts and puzzles, and they also mention therapy as a highlight. One review calls out that resident-focused therapy staff encouraged progress, and another notes a change in structure around meals and nurse check-ins during a later stay. Overall, these comments suggest daily engagement and rehab coordination are where many people feel the most positive day-to-day impact.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

30 resident community capacity

Types of Care

Assisted Living
Memory Care
Skilled Nursing Facility

Amenities

Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available

Transportation

Des Moines International (16 miles away)

Care Services

24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Parks

Georgetown Park (1.2 miles)
Terra Park (7.9 miles)
Jester Park Nature Center (8.6 miles)
Lions Park (9.7 miles)

Pharmacies

UnityPoint Health - Des Moines: Ankeny Medical Park Pharmacy (1.5 miles)
Walgreens (2.1 miles)
CVS Pharmacy (2.5 miles)
Mercy Pharmacies (2.9 miles)
Merwin Ltc Pharmacy (4 miles)
Target Pharmacy (4.4 miles)
CVS Pharmacy (4.4 miles)

Restaurants

Cabaret Bar & Patio (1.6 miles)
Taco Bell (1.7 miles)
Sonic Drive-In (1.9 miles)
Yankee Clipper (2.4 miles)
Arby's (3.2 miles)
Cazador Mexican Restaurant (3.2 miles)
Guadalajara Mexican Restaurant (3.2 miles)

Physicians

Skin Solutions Dermatology, A Forefront Dermatology Practice (1.6 miles)
DMOS Orthopaedic Centers (1.8 miles)
Acute Care (1.9 miles)
Iowa Health Physicians & Clinics (2 miles)
Capital Orthopaedics (2.9 miles)
Iowa Orthopedics (2.9 miles)
Iowa Orthopedic - Kurt A Smith Do (2.9 miles)

Cafes

Starbucks (2.1 miles)
Starbucks (3.8 miles)
Main Street Cafe & Bakery (3.9 miles)
Starbucks (4.2 miles)
Panera Bread (4.4 miles)
Starbucks (9.6 miles)

Theaters

B&B Theater And B-Roll (3.2 miles)
B&B Theatres Ankeny 12 & B-Roll Bowling (4.5 miles)
Flix Brewhouse Des Moines (9.7 miles)
Cinemark Altoona And Xd (10 miles)

Places of Worship

Saylorville Baptist Church (5.7 miles)

Frequently Asked Questions

Where is Bridges At Ankeny?

Does Bridges At Ankeny provide care for residents with dementia or Alzheimer's disease?

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