Information last verified:
1250 West 146Th Street, Westfield, IN 46074
For more information about senior living options: (844) 490-3973
The therapy department is a standout, with residents looking forward to therapy each day. The staff, including Jami, Chad Streeter, and Alayna, are described as wonderful, cheerful, and caring. Brooke Kartchner is highlighted as amazing and going above and beyond for residents. The facility is described as beautiful, clean, and peaceful with an awesome staff. The care team is consistently praised for kindness, attentiveness, and treating residents like family. Copper Trace Rehab is regarded as the best rehab facility in the area, with excellent therapists and nurses. In times of family need, staff provide supportive communication and stay connected with loved ones.
One reviewer describes Copper Trace as the absolute worst nursing home facility they have experienced, citing neglect and rude staff. Another reviewer warns that the building’s appearance hides serious problems and would not recommend the facility to anyone. A critic states that Copper Trace is terribly run and understaffed, with nurses and aides failing to provide basic care. Several reviewers report that call lights are ignored and communication with staff is poor. The dining service receives complaints that meals arrive cold and menus are inconsistently available. A reviewer claims that leadership is toxic, with verbal abuse and intimidation toward families. There are accounts of patients almost dying due to neglect and a lack of appropriate medical care. Belongings are reportedly lost or stolen, and residents’ clothes and wheelchairs disappear. Families describe ongoing issues with accessing care and waiting for responses from administrators.Copper Trace Health & Living Community in Westfield is best suited for families pursuing a rehab-forward option, where skilled therapy and attentive front-line caregivers drive daily progress. The campus consistently earns praise for a clean, welcoming environment, and for staff who form meaningful connections with residents. It is especially well-matched for individuals recovering from surgery, stroke, or other acute events who can benefit from steady PT, OT, and speech therapy, and for families who value a tangible sense of daily improvement through therapy sessions, transportation to appointments, and a cohesive care team. Those prioritizing a uniform, always-available level of nursing oversight or a memory-care emphasis may want to explore other choices.
On the positive side, Copper Trace’s rehabilitation program stands out. Reviewers repeatedly highlight the therapy department as a core strength, with therapists, nurses, and aides described as knowledgeable, caring, and reliable. Specific staff members, Jami, Chad Streeter, Alayna, Tammy May, Brittany Burch, Brooke Kartchner, and others, are lauded for their competence, accessibility, and warm demeanor. The sense that “the same faces” oversee care, alongside a well-kept facility, contributes to a feeling of continuity that many families treasure during recovery. When dietary concerns arise, the team is typically willing to adjust and respond, and the overall cleanliness and beauty of the building reinforce a positive rehabilitation environment.
Yet the experience is not uniformly positive across all reviews. Substantial concerns center on staffing levels and leadership. Several accounts describe periods of being short-staffed, slow call responses, and missed communications, which can translate into delayed care, missed medications, or basic tasks like showers and clothing management. There are troubling claims of neglect, inconsistent medical oversight, and even allegations of abuse or mismanagement in certain units. Reports of lost personal belongings and disputes over billing add another layer of risk. The most troubling messages point to leadership dynamics and governance that some families feel undermine patient safety and dignity.
Those pros and cons do not cancel each other out in a simple equation. When a resident benefits from a robust rehab team, attentive bedside care, and a supportive, well-maintained environment, Copper Trace can deliver meaningful recovery and a sense of安心 for families. The same strong staff culture that contributes to positive rehab progress, evidenced by praise for individual nurses and CNAs who go above and beyond, can mitigate discomfort if the unit remains adequately staffed and well-led. However, the counterweight of reported understaffing, inconsistent nursing oversight, and serious care gaps can erode those gains quickly, turning a hopeful rehab experience into a stressful, uncertain one for families.
For families weighing alternatives, care quality concerns are a decisive lens. If consistent, proactive nursing, dependable call-back responsiveness, and clear, transparent leadership are non-negotiable, other communities may be a better fit. Memory-care stability and behavior-management processes vary widely at Copper Trace, and anecdotes range from highly favorable to severely concerning. Those with a tight budget or a heavy reliance on Medicare/Medicaid should scrutinize how rehabilitation translates into long-term care, ensure that care plans are explicitly documented, and verify what is billed versus what is covered. In short, Copper Trace can be an excellent choice for rehab-focused trajectories, but it demands thorough diligence and careful alignment with the resident’s most important priorities.
To move forward confidently, prospective families should schedule multiple visits, ideally including time with the unit head nurse and the administrator, and demand current staffing metrics and care plans. Ask for the unit’s nurse-to-resident ratios, turnover rates, and contingency plans for high-demand days. Delve into the rehab program’s credentials, typical daily schedules, and measurable progress benchmarks. Probe the dining service for menu selection processes, heat-and-serve practices, and how often residents receive meals they actually want. Speak with current residents and families about call responsiveness, toileting and hygiene routines, and the handling of personal belongings. Above all, require a transparent transition plan from hospital to Copper Trace and a clear, end-of-stay process to ensure the arrangement aligns with the resident’s needs and the family’s expectations.
176 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Indianapolis International (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Copper Trace Health & Living Community in Westfield, IN is a premier assisted living facility that offers top-quality care and an array of amenities to enhance the lives of its residents. With a focus on skilled nursing, the community provides 24-hour supervision and assistance with activities of daily living.
Residents at Copper Trace can enjoy a variety of amenities that cater to their needs and interests. A fully furnished living space ensures comfort and convenience, while private bathrooms provide privacy. The community boasts a beauty salon for pampering, a fitness room for staying active, and a gaming room for entertainment. There is also a computer center and Wi-Fi/high-speed internet access available for those who wish to stay connected digitally.
Dining at Copper Trace is exceptional, with restaurant-style meals served in the elegant dining room. The community accommodates special dietary restrictions, ensuring that every resident's unique needs are met. Additionally, medication management services are provided to ensure proper administration.
Engaging activities are an integral part of the Copper Trace experience. Residents can take advantage of concierge services and planned day trips organized by the community. They can also participate in fitness programs and scheduled daily activities designed to promote socialization and well-being. Resident-run activities allow individuals to contribute to the community's vibrant atmosphere.
Copper Trace is situated in an ideal location, with numerous nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This convenient proximity allows residents easy access to additional services and entertainment options.
Overall, Copper Trace Health & Living Community offers exceptional care services within a warm and welcoming environment. Whether it's enjoying the numerous amenities or participating in engaging activities, residents can find fulfillment and support at this assisted living community in Westfield, IN.
Copper Trace Health & Living Community is located at 1250 West 146Th Street, Westfield, IN 46074 in Hamilton County, Indiana
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