1250 West 146Th Street, Westfield, IN 46074
For more information about senior living options: (844) 490-3973
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Jami is wonderful, cheerful, knowledgeable, and competent as a day nurse. Chad Streeter demonstrates common sense and a caring attitude, and he helped reduce nighttime insulin to prevent lows. Alayna is cheerful and energetic, brightening days, and she writes uplifting messages on cups and helps address dining issues. The therapy department is a standout and a key reason Copper Trace feels great. Tammy May is efficient and always cheerful, bringing positive energy to residents. Victoria Carter is precise with medications and makes patients feel like they are her only patient. Britney B is an exceptional nurse - patient, kind, thorough, and thoughtful, even under a heavy workload. Wendy, Shelly, and Brooke are kind, hardworking, dependable, and approachable caregivers.
The dining service frequently delivered meals cold and required heating in the microwave. For the first two weeks, it was a guessing game about what would appear on the tray. The dinners could be unappetizing, with colorless meat and slimy cheese, described as prison-like by the family. The resident's hearing aids were left uncharged, leaving her unable to see or hear properly and causing extreme anxiety during rehab. The rehab director reported to Medicare that rehab was not feasible, contradicting the surgeon's prognosis and the family's concerns. There was a four-month period without a head nurse, leading to diminished attention to residents' individual needs. The facility took the resident's wheelchair and did not return it, while continuing to bill for it.Copper Trace comes through in many ways as a place that cares deeply about the people who stay there, but the experiences shared here also reveal a mixed picture that depends a lot on who you encounter and what department you're talking about. On the clinical side, many residents and family members sing the praises of the care team: day-to-day attention that feels personal and capable, and staff who bring warmth and competence to the job each day. Jami, the day nurse, is highlighted for her cheerful demeanor and solid knowledge - her attitude alone seems to lift the entire day. Chad Streeter is described as someone who brings common-sense attention and a genuine caring stance, notably taking the lead to adjust a resident's insulin regimen to avoid overnight lows. The gratitude for Chad's intervention is loud and clear: "THANK YOU!" then and now. The staff member Alayna is singled out repeatedly for bright energy and a smile that lights up rooms; her habit of writing uplifting messages on ice water cups isn't just a small gesture, it's a meaningful daily boost for many. She handles dining issues with a proactive, friendly touch, and if a dining error occurs she does everything she can to make it right. The therapy department earns its own strong praise, with residents looking forward to daily sessions and noting that therapy is one of the things that makes Copper Trace feel great.
The culture of care extends into individual moments that matter. One reviewer notes that every time Alayna F comes into the room, it's a bright moment in an otherwise routine day. Tammy May, another CNA, is described with a sense of joyful energy - "She walks like she's on Fast Forward," delivering cheerful, efficient care that helps lift someone's mood in a place where days can feel long and heavy. Victoria Carter, an RNA, is praised for precision with medications, giving the sense of dependable, tight medication management in a busy setting. The heart of the place, according to these accounts, is the people who show up with patience, kindness, and professional attention. A particular line of affection is directed toward a nurse named Britney B, who is described as hands-down the best nurse by a family member who watched her care for an elderly relative. The writer admires her patience, thoroughness, kindness, and the way she remains calm and capable amid a heavy workload. The consistent thread here is that people matter - strong, compassionate staff can make Copper Trace feel not just like a facility, but like a home where real relationships are built.
Beyond the immediate care teams, there is a strong sense of gratitude from families who see the positive impact of staff in other roles as well. One family member who moved a loved one into Copper Trace assisted living about 1.5 years ago emphasizes that their mom is well adjusted and happy largely due to the people who work there. Nurses Wendy and Shelly, along with aide Brooke, are named as especially kind, hardworking, dependable, and approachable. The sense conveyed is that the day-to-day bedside care is solid, and the people who provide it are deeply appreciated. This sentiment runs through several accounts: when caregivers take extra time, show genuine interest in residents' well-being, and convey a sense of steadiness, the overall experience at Copper Trace rises substantially in the eyes of loved ones.
Yet the narratives are not without significant concerns. Dining service issues consistently surface as a major hurdle to a perfect experience. Several reviewers describe meals arriving cold, requiring microwaving, and a lack of consistency in what is on the menu from day to day. One difficult detail that recurs is the absence of menus for a full week at a time, despite requests from a nurse, a therapist, and multiple servers. When meals do arrive, they're sometimes tasty, but not what the resident wanted, which defeats the purpose of a dining experience built around nourishment and comfort. The upshot is that the dining department, despite the strong efforts of individual staff, can undermine overall satisfaction because consistency and choice are such meaningful parts of daily life.
There is a particularly visceral, heartbreaking account from a family member about their mother's rehab experience in Copper Trace. The mother, who has dementia and is blind and deaf when not properly aided, faced a series of challenges that turned a hoped-for rehabilitation into a stressful, anxiety-inducing episode. The rehab team reportedly sometimes worked with the patient without charged hearing aids, leaving her in a state of sensory deprivation that intensified fear and confusion. The family member describes the heartbreaking image of a resident who cannot see or hear well, with care being delivered in a new facility that doesn't always align with the patient's needs. The rehab team ultimately concluded the patient could not be rehabilitated and reported this to Medicare through a letter that the family felt was not discussed with them. A conflict emerges: the surgeon's expectation - that with proper rehab the patient could walk again - clashes with the rehab department's assessment, and the family feels side-lined in decision-making about the level of rehab and care.
The tension deepens with administrative and staffing concerns that affected the patient's ongoing experience. The reviewer notes that after the head nurse who had previously ensured seamless operation of the unit stepped down, the area went four months without a head nurse. The absence of leadership seemed to correlate with lapses in care and follow-through on important tasks. Financial strains and administrative friction add to the sense of distress: a monthly charge of about $10,500 for care, coupled with a "threatening" $62 bill for a special mattress used in the patient's last weeks, stands out as particularly jarring. There are also painful, practical moments that linger in memory - the former wheelchair belonging to the patient being taken by the facility, the lack of timely use of in-room resources such as a shower chair, and the unsettling impression that, in this moment of vulnerability, a patient might be treated more like a paying resident than a person with unique needs. The family notes that the patient lived largely on protein shakes as a practical response to the resource constraints and staffing realities, a fact that underscores the broader point that adequate staffing and outside rehab partnerships could significantly alter patient outcomes.
Despite these heavy experiences, the narratives close on a hopeful note. The narrator who moved their mother into Copper Trace for rehab describes a sense of belonging and eventual comfort, acknowledging that the staff - especially the nurses and aides - were kind and capable and that the experience could be meaningful and positive when the right people are in place. The recurring counsel is simple but powerful: do your research and consider the human element above everything else. The main entrance of Copper Trace faces 146th Street, with the covered entrance positioned slightly to the west of the parking area entrance - a small detail that anchors the setting for those who visit. In the end, the sentiment that rings true is that Copper Trace has the potential to be a great place for healing and living, anchored by a cadre of dedicated staff who bring both skill and heart to their work. People like Jami, Chad, Alayna, Tammy, Britney, Wendy, Shelly, Brooke, Olivia, and many others leave a lasting impression, and their presence makes the difference between a good day and a truly meaningful one.
176 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Indianapolis International (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Copper Trace Health & Living Community in Westfield, IN is a premier assisted living facility that offers top-quality care and an array of amenities to enhance the lives of its residents. With a focus on skilled nursing, the community provides 24-hour supervision and assistance with activities of daily living.
Residents at Copper Trace can enjoy a variety of amenities that cater to their needs and interests. A fully furnished living space ensures comfort and convenience, while private bathrooms provide privacy. The community boasts a beauty salon for pampering, a fitness room for staying active, and a gaming room for entertainment. There is also a computer center and Wi-Fi/high-speed internet access available for those who wish to stay connected digitally.
Dining at Copper Trace is exceptional, with restaurant-style meals served in the elegant dining room. The community accommodates special dietary restrictions, ensuring that every resident's unique needs are met. Additionally, medication management services are provided to ensure proper administration.
Engaging activities are an integral part of the Copper Trace experience. Residents can take advantage of concierge services and planned day trips organized by the community. They can also participate in fitness programs and scheduled daily activities designed to promote socialization and well-being. Resident-run activities allow individuals to contribute to the community's vibrant atmosphere.
Copper Trace is situated in an ideal location, with numerous nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This convenient proximity allows residents easy access to additional services and entertainment options.
Overall, Copper Trace Health & Living Community offers exceptional care services within a warm and welcoming environment. Whether it's enjoying the numerous amenities or participating in engaging activities, residents can find fulfillment and support at this assisted living community in Westfield, IN.
Copper Trace Health & Living Community is located at 1250 West 146Th Street, Westfield, IN 46074 in Hamilton County, Indiana
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