ManorCare Assisted Living of Summer Trace in Carmel, IN
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12999 North Pennsylvania Street, Carmel, IN 46032
For more information about senior living options: (844) 490-3973
They secure the facility well and take good care of residents, keeping it clean. They are very caring there, and the staff is great and responsive. They act immediately when a need arises. They offer holiday gatherings, events, games, and entertaining performers. The facility is clean, safe, and well maintained, with ongoing quality renovations. The staff are friendly, caring, and professional. They provide open, timely communication with families about residents' care. The rehab and nursing services are outstanding and compassionate. Residents and families consistently report positive experiences and gratitude for the staff.
The facility is described as understaffed, with aides complaining they won't come into residents' rooms to help. Call buttons were out not just once but multiple times during a resident's six weeks. Management and higher-ups are accused of not providing progress updates on patients. Some CNAs are described as rude and disrespectful, suggesting people should stay away. The Medicaid waiver process is portrayed as deceptive, with private pay required and it being called a scam. A vendor reports delayed payments and difficulty contacting accounts payable.ManorCare Assisted Living of Summer Trace in Carmel is best suited for seniors who want a rehabilitation-forward assisted living experience with strong hands-on care, reliable staff responsiveness, and a social, activity-rich environment. The community shines for residents who benefit from daily structure, clear communication with families, and ready access to therapy services and multi-room dining. It is particularly well-matched for those transitioning from hospital or inpatient rehab, looking to maintain momentum in recovery while living in a campus that supports social engagement, convenient transportation for activities, and a sense of security in a well-kept, clean setting.
Those who may want to consider alternatives include families navigating Medicaid waivers or strict budget constraints. Several reviews flag the reality that Medicaid waivers can be difficult to access here, with experiences described as private-pay requirements lasting many months before any waiver transition. Prospective residents on Medicaid or near-poor funding should explore other options or demand transparent planning around funding timelines. Additionally, ongoing staffing challenges and management changes have surfaced in some accounts, along with concerns about night-shift performance and call-button reliability. For families prioritizing consistent 24/7 coverage without occasional gaps, alternatives merit serious consideration.
The strongest positives - the hallmarks that tilt the decision toward Summer Trace - are the care quality and the frontline staff. The facility's cleanliness, security, and overall upkeep provide a calm, safe backdrop for daily living. Families repeatedly praise responsive aides and nurses, the ability of the team to address needs promptly, and a culture of genuine concern for residents' well-being. The rehab program, in particular, earns frequent kudos: therapists and nursing staff are described as knowledgeable, compassionate, and effective at helping residents regain or maintain function. When care teams align with family expectations, the benefit-to-cost equation becomes compelling, especially for residents who require ongoing therapy or daily assistance.
Communication and engagement are notable strengths as well. Several reviews commend proactive family updates, accessible leadership, and a culture where staff members introduce themselves and explain their roles. The availability of diverse amenities - libraries, chapel-style spaces, crafts and activities rooms, a theater, and multiple dining venues - creates a sense of community and purpose that supports meaningful daily living. The dining experience is described as nutritious and flavorful, with menus published monthly and activities scheduled with clear locations. For residents who value social connection, structured programming, and convenient on-site services, these attributes translate into measurable quality of life improvements.
On the downside, there are legitimate cautions to weigh. Some caregivers report frustration with management transitions and staffing inconsistencies, especially at night, and a handful of reviews cite rude or inattentive aides. Call-button reliability has been flagged in some accounts, raising concerns about timely assistance during off-hours. A practical countermeasure is to request a dedicated care plan coordinator and to meet the nursing leadership early in the move-in process, ensuring expectations align with actual staffing patterns. The financial friction around Medicaid waivers remains a critical risk, with a pattern described by some as delaying access to affordable long-term care and forcing extended private-pay periods.
In the final assessment, ManorCare Summer Trace stands out as a high-quality option for rehabilitative and assisted-living needs, delivering exceptional care when staff are aligned with residents and families. For families prioritizing medical and rehabilitative outcomes, the combination of clean facilities, responsive therapy teams, and robust social programming offers genuine value. Yet the decision hinges on funding feasibility and staffing consistency. If Medicaid waiver timing is a non-negotiable constraint, or if uninterrupted 24/7 coverage without perceived gaps is essential, it pays to explore alternatives or insist on a detailed staffing and funding plan before committing. A thorough tour, concrete questions about call-button reliability, night-shift staffing, and a transparent path to any needed Medicaid transition will clarify whether this community is the best fit.
194 resident community capacity
1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting. 2-bedroom apartments2-bedroom apartments are important for seniors because they provide extra space for guests, hobbies, and caregivers, as well as potential for additional income through roommates or rental. Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Indianapolis International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Companion careCompanion care is crucial for seniors as it provides social interaction, emotional support, and companionship, which can improve quality of life, mental health, and overall well-being. This type of care can combat feelings of loneliness and isolation often experienced by seniors and ensure they have someone to talk to and engage with on a regular basis.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Personal care assistantsPersonal care assistants are essential for seniors as they provide assistance with daily tasks, such as dressing, bathing, and medication management. They offer crucial support and companionship to help seniors maintain independence and quality of life in their own homes or in senior living communities.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Arts and craftsEngaging in arts and crafts activities provides seniors with a creative outlet, promotes cognitive function, enhances dexterity and fine motor skills, fosters social interaction, and boosts overall well-being and mental health. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
GamesGames are an essential part of senior living as they help promote cognitive function, social interaction, and overall well-being. Playing games can improve memory, concentration, and decision-making skills while also providing a fun and engaging way to connect with others. Seniors who participate in games regularly tend to experience higher levels of satisfaction and happiness in their daily lives.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.ManorCare Assisted Living of Summer Trace in Carmel, IN offers a comfortable and welcoming environment for seniors looking for assistance with their daily activities. The community provides a range of housing options including 2-bedroom and studio apartments to suit individual needs.
Residents can enjoy an array of amenities designed to enhance their quality of life. A beauty salon is available onsite for personal grooming needs, while cable or satellite TV ensures entertainment options are readily accessible. Community-operated transportation is provided for ease of travel, including transportation arrangements to doctors' appointments. The computer center allows residents to stay connected, and Wi-Fi/high-speed internet is available throughout the community.
The dining room offers restaurant-style dining where residents can savor delicious meals prepared by the culinary team. Special dietary restrictions can be accommodated to ensure each individual's dietary needs are met. Housekeeping services are provided, ensuring a clean and tidy living space.
There are plenty of opportunities for recreation and socialization within the community. Residents can stay active at the fitness room or engage in various games in the gaming room. Outdoor spaces, such as gardens and outdoor seating areas, provide a serene environment for relaxation. A small library is available for book lovers, and scheduled daily activities keep residents engaged and entertained.
Care services are comprehensive, with personal care assistants available around the clock to provide support as needed. Assistance with activities of daily living, such as bathing, dressing, and transfers, is readily available. Medication management is provided to ensure proper administration of medications. A mental wellness program focuses on promoting emotional well-being among residents.
The location of ManorCare Assisted Living of Summer Trace offers easy access to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals; providing convenience for both residents and their families.
Overall, ManorCare Assisted Living of Summer Trace strives to create a vibrant and caring community where seniors can enjoy a fulfilling and enriching lifestyle while receiving the assistance they need.
ManorCare Assisted Living of Summer Trace offers 1-bedroom apartments, 2-bedroom apartments, and Studio apartments.
ManorCare Assisted Living of Summer Trace is located at 12999 North Pennsylvania Street, Carmel, IN 46032 in Hamilton County, Indiana
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