ManorCare Assisted Living of Summer Trace

Pros

• The facility, Majestic Care of Carmel, is praised for its cleanliness and secure environment.
• Staff members are described as very caring, friendly, and responsive to residents' needs.
• Residents enjoy a variety of activities, including holiday gatherings and entertainment from performers.
• The ongoing renovations are noted for upgrading the rooms and common areas, creating a fresh and inviting atmosphere.
• The availability of amenities such as craft rooms, game rooms, and sitting areas enhances the residents' experience.
• Families express gratitude for the hard work and dedication of the staff in providing care for their loved ones.
• Positive experiences are highlighted regarding the interaction between staff and families during visits.

Cons

• There were complaints from aides about not wanting to help residents, stating it wasn't their job.
• Call buttons malfunctioned multiple times during a resident's stay.
• Management did not provide progress updates on patients.
• The initial enthusiasm and helpfulness of the staff disappeared quickly after admission.
• Some family members felt tired and offended by the lack of adequate assistance for their loved ones.

Review

Majestic Care of Carmel appears to be a facility that elicits a range of experiences from families with elderly loved ones. On one hand, many reviewers express their appreciation for the high standards of cleanliness, safety, and care provided to residents. The environment is described as secure, with the facility undergoing significant renovations that aim to enhance its overall appeal and functionality. Families have noted that the building feels crisp and new, contributing to a comfortable atmosphere for recovery. The enthusiasm surrounding Majestic Care's amenities also stands out; features such as craft rooms, game areas, a theater, and even a library cater to various interests of its residents.

The staff at Majestic Care has received commendations for their friendliness and responsiveness. Reviewers recount positive interactions with everyone from the front desk staff who greet visitors warmly to nursing personnel and therapists who provide attentive care. One family shared their gratitude for how accommodating the staff was during their father's rehabilitation following a severe heart attack. They felt reassured by the consistent presence of cheerful employees who introduced themselves while moving about the facility, fostering an atmosphere of inclusivity and support.

Despite these uplifting accounts, there are stark contrasts in experiences presented by some families regarding staffing concerns and care delivery. A particular reviewer lamented about aides failing to assist her elderly father adequately due to complaints about their workload or job responsibilities. Such incidents were discouraging for family members who expected a different level of service than what they encountered after admission. This inconsistency highlights an ongoing challenge within elder care facilities — balancing adequate staffing levels with maintaining quality care amid ongoing pressures like understaffing.

Residents’ dining experiences at Majestic Care have been noted as an area with mixed reviews. While families appreciate that meal services are flexible according to individual needs—allowing some residents to prepare their own meals in fully equipped kitchens—others found the food itself average at best. Many families value that holiday gatherings and entertainment events are organized periodically, adding variety and joy to daily life for residents. Activities such as games and performances contribute greatly to community engagement within the facility.

Moreover, communication lapses have emerged as another concern among some reviewers, particularly regarding progress updates on patients’ conditions by management or nursing staff. Families expressed frustration over being left uninformed—a sentiment exacerbated by prior claims made during admissions when facilities seemed genuinely enthusiastic about providing excellent care but fell short once residents were settled in.

Conversely, several families report feeling content with both the atmosphere and services offered at Majestic Care of Carmel despite challenges they faced earlier in their loved ones' stays. There seems to be general consensus around appreciating good maintenance throughout the property alongside well-organized activities scheduled monthly—which helps keep residents engaged with social opportunities available every day.

In conclusion, while Majestic Care showcases commendable aspects through cleanliness, friendly staff interaction, varied activities, and amenities designed for comfort amidst necessary renovations—it is also important for potential residents' families considering this facility be aware of possible inconsistencies in caregiver availability or communication issues once admitted into its programs . Balancing these views paints a comprehensive picture encouraging thorough evaluation when looking into long-term solutions for senior living arrangements.

Pharmacies

• Meijer Pharmacy (0.2 miles)
• CVS Pharmacy (1.5 miles)
• Market District Pharmacy (1.7 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (3.4 miles)

Physicians

• Vine Healthcare (0.3 miles)
• Indiana Spine Center (0.3 miles)
• Barry Eppley, MD (0.6 miles)
• Orthopedics Of Indianapolis (0.7 miles)
• St.Vincent Carmel Hospital (0.8 miles)
• Siwy Plastic Surgery (0.8 miles)
• Indiana Health Group (1 miles)

Restaurants

• Bru Burger Bar (0.4 miles)
• La Hacienda (0.4 miles)
• Union Brewing Company (1.3 miles)
• Caliente Mexican Restaurant (1.4 miles)
• McDonald's (1.5 miles)
• Kona Grill (2 miles)
• Danny Boy Beer Works (2.3 miles)

Hospitals

• Franciscan St Francis Health (0.6 miles)
• Riley Hospital For Children (1.9 miles)
• Trauma /Neuro ICU (5.2 miles)
• St Vincent Hospital Trauma ICU (5.2 miles)

Parks

• Meadowlark Park (1.2 miles)
• Central Park Playground (1.7 miles)
• Lakeside Park (2.8 miles)
• Cool Creek Park & Nature Center (2.9 miles)
• Gray Road Park (4.2 miles)
• Founders Park (4.4 miles)
• Westfield Grand Park Sports Complex (5.9 miles)

Cafes

• Starbucks (1.7 miles)
• Panera Bread (2.5 miles)
• Starbucks (3.4 miles)
• Starbucks (4.3 miles)
• Homemade Ice Cream & Bakery Café (4.9 miles)
• Starbucks (5.1 miles)

Transportation

• National Car Rental (2 miles)

Theaters

• Flix Brewhouse (2.2 miles)

Places of Worship

• Orchard Park Presbyterian Church (2.8 miles)
• Holy Trinity Church (4.2 miles)
• College Park Church (4.2 miles)
• Hazel Dell Christian Church (4.8 miles)
• Second Presbyterian Church (5.5 miles)
• St Luke Catholic Church (5.7 miles)
• Zionsville Christian Church (6.5 miles)