Copper Trace

Pros

• The staff at Copper Trace are friendly, attentive, and genuinely care about the residents’ well-being.
• Residents enjoy a variety of activities, including bingo, exercise classes, and cooking sessions, making their stay engaging and fulfilling.
• The facility is clean and well-maintained, providing a pleasant environment for both residents and visitors.
• Many residents have expressed satisfaction with the quality of food offered, noting that there are always alternative choices available.
• Family members appreciate the convenient location of Copper Trace, allowing them to visit easily and engage with their loved ones frequently.
• There are instances of exceptional caregivers who provide compassionate and personalized attention to residents, creating meaningful connections.
• Overall experiences in the facility have left families feeling reassured about their loved ones’ care and happiness during their stay.

Cons

• The facility had several rounds of moisture-related skin breakdown for one resident due to being left in overflowing puddles of bodily fluids.
• A resident lost 10% of her body weight in a month because the staff did not follow her diet or assist with eating, as required by her care plan.
• There were reports of rude staff who yelled at residents and their families for complaints regarding care conditions.
• One reviewer expressed dissatisfaction with the transfer of medication upon admission, leading to unnecessary severe pain for their loved one.
• Employees frequently complained about work conditions to residents, which negatively affected their treatment and demeanor towards them.
• The facility has trouble retaining employees, resulting in inconsistent staffing and care quality.
• Some reviews mentioned that activities were often lacking or inconsistent due to staff shortages.
• Food quality was reported as subpar, with small portions and limited options available at times.
• A reviewer felt that a tour conducted by the facility was unhelpful due to a lack of availability for immediate placement, wasting their time.

Review

Copper Trace, a respite care and rehabilitation facility, has garnered mixed reviews from the families of residents, reflecting a range of experiences that highlight both commendable service and significant challenges. Many families expressed gratitude for the positive atmosphere fostered by the staff and fellow residents, noting that their loved ones felt welcomed, cared for, and engaged during their stays. The facility's cleanliness was consistently praised, alongside its spacious living arrangements, particularly in memory care units where family members observed ample room for personal expressions and interactions.

One notable aspect of Copper Trace is the quality of food served to residents. Several reviews mentioned a diverse menu offering delicious alternatives to the main entrees. Residents enjoyed various meals including fish, soups, salads, hamburgers, meatloaf, and stuffed ravioli. Activities were also highlighted as an integral part of life at Copper Trace; residents participated in bingo games, chair exercises, church services, Super Bowl parties complete with decorations, cooking classes, and art sessions. These organized activities appear to be beneficial in promoting social engagement among residents.

However, despite these positive notes about food quality and resident engagement programs, staffing issues emerged as a recurring theme across several reviews. Families noted that while the staff was generally friendly and attentive when available, they often experienced delays in receiving timely assistance due to insufficient staffing levels. This shortfall sometimes resulted in unmet needs among residents who required immediate support or attention?a concern voiced particularly regarding those with health-related difficulties.

Several reviewers expressed deep appreciation for individual caregivers who went above and beyond their professional duties. Specifically mentioned were caring CNAs who showed compassion not only through their tasks but also by forging genuine connections with residents?examples like employees visiting on days off to ensure companionship during holidays stood out as exemplary actions that highlighted dedication within an often challenging environment.

Conversely, there were starkly contrasting accounts from families whose loved ones faced abysmal care experiences within the same facility. Reports of serious neglect surfaced where patients suffered moisture-related skin breakdowns due to prolonged exposure without appropriate care or timely changes in briefs. Diet management failures exacerbated these issues leading to weight loss and dehydration?especially troubling for diabetic patients?prompting one family member to ultimately seek alternative accommodations after feeling their loved one's dignity had been compromised.

Among other criticisms echoed by families was an unsettling concern over medication management upon admission?which resulted in avoidable episodes of pain due to oversight during transition periods?and inconsistency within food offerings handled by understaffed kitchen workers struggling against limited resources. The overall dissatisfaction regarding employee retention raised questions about management practices at Copper Trace; multiple reviewers lamented the high turnover rates which hindered continuity of care.

In synthesizing these varied perspectives on life at Copper Trace it?s evident that while many families have found solace knowing their loved ones receive substantial support amid engaging activities in a clean environment?all bolstered by dedicated individuals?the overarching staffing issues continue posing challenges that detract from quality assurance standards essential for senior care facilities today. Henceforth prospective clients are encouraged to weigh both favorable testimonials alongside critical observations carefully before making crucial decisions surrounding long-term care needs or temporary respite solutions in such establishments.

Located in the picturesque town of Westfield, Indiana, this particular area offers a variety of amenities and services that cater to seniors' needs. With multiple pharmacies nearby, accessing medication and health supplies is convenient. The proximity to parks such as Lakeside Park and Cool Creek Park provides opportunities for leisurely walks or outdoor activities. Additionally, the presence of reputable physicians and hospitals like St.Vincent Carmel Hospital ensures quality healthcare services are easily accessible. A selection of diverse restaurants offers a range of dining options, while cafes like Starbucks provide cozy spots for socializing or enjoying a cup of coffee. Transportation options like National Car Rental and Indianapolis Executive Airport make travel convenient. Furthermore, places of worship such as Holy Trinity Church cater to spiritual needs, making this area a well-rounded and accommodating choice for senior living.

Pharmacies

• CVS Pharmacy (0.1 miles)
• CVS Pharmacy (2 miles)
• Meijer Pharmacy (2.5 miles)
• CVS Pharmacy (3.2 miles)
• Market District Pharmacy (3.5 miles)
• CVS Pharmacy (4.1 miles)
• Walgreens (4.9 miles)

Parks

• Lakeside Park (1.5 miles)
• Meadowlark Park (2.9 miles)
• Cool Creek Park & Nature Center (3.1 miles)
• Central Park Playground (3.9 miles)
• Westfield Grand Park Sports Complex (4.4 miles)
• Zionsville Rail Trail (5.9 miles)
• Gray Road Park (6.4 miles)

Physicians

• Vine Healthcare (2 miles)
• Indiana Spine Center (2.1 miles)
• Orthopedics Of Indianapolis (2.3 miles)
• St.Vincent Carmel Hospital (2.4 miles)
• Barry Eppley, MD (2.6 miles)
• Indiana Health Group (2.7 miles)
• St Vincent Physician Network (2.8 miles)

Restaurants

• Urban Vines (2.1 miles)
• Danny Boy Beer Works (2.1 miles)
• La Hacienda (2.3 miles)
• Bru Burger Bar (2.5 miles)
• Kona Grill (2.8 miles)
• McDonald's (3.3 miles)
• Chipotle Mexican Grill (3.4 miles)

Hospitals

• Franciscan St Francis Health (2.6 miles)
• Riley Hospital For Children (2.9 miles)
• Trauma /Neuro ICU (6.4 miles)
• St Vincent Hospital Trauma ICU (6.4 miles)

Cafes

• Panera Bread (3.1 miles)
• Starbucks (3.5 miles)
• Homemade Ice Cream & Bakery Café (4.8 miles)
• Starbucks (5.2 miles)
• Starbucks (5.3 miles)
• Starbucks (6 miles)
• Starbucks (6.4 miles)

Transportation

• National Car Rental (4.2 miles)
• Indianapolis Executive Airport (4.7 miles)
• First Wing Jet Center (4.7 miles)

Theaters

• Flix Brewhouse (4.5 miles)

Places of Worship

• Holy Trinity Church (4.5 miles)
• Orchard Park Presbyterian Church (5 miles)
• College Park Church (5.1 miles)
• WW Studio (5.8 miles)
• Zionsville Christian Church (5.8 miles)
• Hazel Dell Christian Church (6 miles)
• St Alphonsus Catholic Church (6.5 miles)