The Springs of Richmond

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  • Interior

    A modern reception area with a wooden counter and blue accent wall, featuring contemporary lighting and carpeted flooring.
  • Outdoors

    A modern building entrance with an American flag flying nearby, set against a clear blue sky.
  • Decor

    A modern cafe beverage station featuring sleek countertops and stylish hanging lights.
  • Bedroom

    A cozy bedroom featuring a single bed with colorful pillows, a side table with a lamp, and a comfy chair next to it. A wall clock and painting decorate the space.
  • Dining

    A modern dining area with booth seating and warm wooden accents.
  • Chandelier

    An elegant dining room with neatly arranged tables and chairs, illuminated by chandeliers.
  • Exercise Equipment

    A spacious gym with various exercise equipment and a modern design.
  • Office Space

    A cozy waiting room with bright orange chairs and stylish decor.
  • Wheelchair

    A group of people posing outdoors in front of cars, with one person in a wheelchair.

The Springs of Richmond

400 Industries Rd, Richmond, IN 47374

For more information about senior living options: (844) 490-3973

4.1 from 91 reviews
5 stars
65
4 stars
6
3 stars
1
2 stars
3
1 stars
16

Assisted Living

The Springs of Richmond Costs & Pricing

The Springs of Richmond offers a competitive monthly rate for its studio apartments at $3,498. This price is notably lower than the average cost in Wayne County, which stands at $3,892, suggesting that residents can enjoy a more affordable option without sacrificing quality. Furthermore, when compared to the state average in Indiana of $3,258, The Springs of Richmond positions itself slightly above this benchmark. This pricing structure reflects a commitment to providing valuable living options while ensuring that residents receive exceptional care and services tailored to their needs.

Floor plansThe Springs of RichmondWayne CountyIndiana
Studio$3,498$3,892$3,258

Overall Review of The Springs of Richmond

Pros

  • pro The Springs provided great care and the food was amazing.
  • pro The social services team explained available options clearly after discharge.
  • pro The therapy department is amazing.
  • pro The kitchen department is five-star, making fresh food with love.
  • pro Everyone truly cares for each patient at The Springs.
  • pro The Springs is the nicest place to heal and recover.
  • pro The staff is friendly, caring, and attentive to residents' needs.
  • pro All rooms have single beds, allowing private recovery.
  • pro The facility helps residents progress quickly, often home within weeks.
  • pro The facility exceeded expectations and is recommended for quality care.
  • pro The social services team is above and beyond, helping with insurance and questions.
  • pro Staff members like Katie Kirschner and Jamie provide exceptional care and support.

Cons

  • pro Nurses were generally not friendly.
  • pro The facility charged for transportation even after canceling the ride.
  • pro The staff did not notify the family about medications.
  • pro Therapy overworked the arm contrary to orthopedic guidance, causing a knot and a regression in progress.
  • pro The Springs was described as the worst facility among those the family had experienced.
  • pro The Springs lacks a permanent bed for their mother.
  • pro Staff told them the appeal for extending the stay was too late.

Review

The Springs of Richmond, Indiana, appears in many voices as a warm, hotel-like setting that families come to trust for rehabilitation and recovery. Across multiple accounts, the facility is praised for the overall atmosphere: attentive care, fresh and appealing food, cleanliness, and a sense that residents are treated with dignity and respect. Several families say they would choose The Springs again and would confidently recommend it to others, underscoring that their loved ones often leave with a sense of improved well-being and reassurance.

A recurring theme centers on the quality of therapy and daily care. Reviewers consistently describe the therapy department as exceptional, with notable progress observed after runs of physical therapy and occupational therapy. The environment supports recovery with private, single-occupancy rooms, which many families feel enhances privacy and focus during rehabilitation. Staff members who stand out in these stories include therapists and aides who take time to explain procedures, answer questions, and coordinate care. The social services team also earns high marks for helping families understand post-discharge options and for clarifying what is available after returning home, which many families find invaluable, especially when they live out of state.

The overall nursing and dining experience is another area where many reviewers sing the facility's praises. People comment on caring, personable staff who listen to needs and respond with warmth. The dining program is described as high-quality, with plenty of menu options and the ability to order different items if the standard offerings don't fit. Comments about the kitchen and service emphasize meals prepared with care and a kitchen that seems committed to freshness and a sense of nourishment. In tandem with good meals, the facility's cleanliness and the lack of odors are repeatedly noted, with some visitors remarking how the environment feels inviting and well-maintained, contributing to a sense of well-being during recovery.

Families share numerous stories of individual staff going "above and beyond" to support loved ones. Specific names come up - staff members who were particularly helpful, patient-focused, and attentive - such as aides, nurses, and social workers who provided extra guidance, arranged accommodations, or helped resolve practical issues. The social work team and the broader staff receive appreciation for coordinating insurance matters, assisting with transitions, and maintaining open lines of communication with families who live far away. In several narratives, families describe feeling heard, valued, and supported through difficult moments in their loved one's recovery journey.

Yet, not every experience is uniformly positive. A number of reviewers point to gaps in communication that can cause real stress. One family recounted being told their relative would be eligible for an appeal to extend stay, only to be informed later that the appeal was "too late," leading to frustration, especially given the patient's fragility following surgery and a broken arm. Other concerns focus on medication management and notification: a family notes that a new prescription was given without clear explanation to relatives, which is particularly troubling when a loved one has dementia. There are also mentions of transportation billing issues and scheduling missteps, including a ride that had been requested to be canceled but still charged. In a more troubling vein, one review describes therapy that seemed to overextend an injured arm, with a perception that progress regressed and a lack of timely communication about medications and care changes. A few reviewers use strong language to caution others and advise careful oversight and verification of medical decisions and day-to-day care.

Despite these concerns, the prevailing sentiment remains that The Springs is a standout option in Richmond for rehab and long-term care, especially for families who value a dedicated care team, a supportive environment, and a focus on recovery. Some reviews emphasize the facility's leadership and culture, noting that management and frontline staff create a collaborative, compassionate atmosphere. The stories commonly highlight how staff relationships - between residents, families, and caregivers - contribute to a sense of community and trust, with many residents forming bonds and feeling respected as individuals.

In sum, The Springs of Richmond is widely portrayed as a compassionate and capable place for rehabilitation and ongoing care, where the majority of families are highly satisfied with the care, the staff, and the environment. The experiences shared suggest a powerful combination of skilled therapy, attentive nursing, and family-centered support. At the same time, several reviewers urge prospective families to engage in thorough conversations with the team about discharge planning, medication changes, and transportation logistics to ensure clear expectations and avoid avoidable stress. For many, the positives far outweigh the negatives, and the facility is seen as a reliable, welcoming option for healing and recovery.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Description

The Springs of Richmond is an assisted living community located in the charming city of Richmond, Indiana. Our community offers a warm and inviting environment for seniors who require assistance with daily activities while promoting independence and maintaining a high quality of life.

At The Springs of Richmond, residents can enjoy a variety of amenities designed to enhance their overall well-being. On-site activities are available to encourage socialization and engagement with fellow residents, while our beautician ensures that everyone looks and feels their best. Devotional services off-site cater to our residents' spiritual needs.

Our indoor common areas provide a comfortable space for relaxation or socializing with friends and family. We also offer respite or short-term stays for those who may need temporary care or support.

We understand the importance of specialized care, which is why we provide services such as diabetic care, incontinence care, and medication management. Our dedicated staff ensures that each resident's specific needs are met, allowing them to live comfortably and confidently.

To promote an active lifestyle, we offer a range of activities both on-site and through devotional activities off-site. These opportunities allow residents to pursue their interests, engage with others, and maintain an active mind and body.

Conveniently located near our community are various amenities that contribute to the overall convenience of living at The Springs of Richmond. Residents have access to three cafes for dining options, six parks for outdoor enjoyment, nine pharmacies for medication needs, 24 physicians for medical care, 28 restaurants for dining out or takeout options, one transportation service for easy travel arrangements, 21 places of worship for spiritual fulfillment, and eight hospitals nearby should any medical emergencies arise.

In summary, The Springs of Richmond offers a supportive assisted living community where residents can thrive physically, mentally, and emotionally. With an array of amenities designed with their comfort in mind and close proximity to essential services in the area, our community provides an ideal setting for seniors looking for a fulfilling and convenient lifestyle.

Nearby Places of Interest

This part of Richmond, Indiana offers a variety of amenities and services that would be beneficial for seniors looking for a comfortable and convenient place to live. With easy access to transportation options such as Depot Taxi, proximity to pharmacies like Phillip Drugs and Midtown Prescriptions, as well as healthcare facilities including Reid Hospital & Health Care Services and Richmond State Hospital, seniors can feel confident in their ability to take care of their medical needs. Additionally, the presence of restaurants like Firehouse BBQ and Blues and Ullery's Homemade Ice Cream provides opportunities for socializing and enjoying local cuisine. The nearby parks such as Elstro Plaza and Veteran's Memorial Park offer peaceful outdoor spaces for leisurely walks or relaxation. Overall, this neighborhood in Richmond offers a well-rounded environment with an array of resources to support senior living.

Transportation

  • Depot Taxi (0 miles)

Restaurants

  • Firehouse BBQ and Blues (0 miles)
  • Little Sheba S Re (0.1 miles)
  • Ullery's Homemade Ice Cream (0.1 miles)
  • 625 Pub Grill (0.4 miles)
  • Walker's Night Club (0.4 miles)
  • Thai Thara (0.5 miles)
  • The Olde Richmond Inn (0.6 miles)

Places of Worship

  • First Presbyterian Church (0.2 miles)
  • The Spot (0.4 miles)
  • Church of God First of Anderson (0.5 miles)
  • Central United Methodist Preschool (0.6 miles)
  • Central United Methodist Church (0.6 miles)
  • Christ Connection Ministries (0.7 miles)
  • Compass: Navigating Faith & Finances (1 miles)

Parks

  • Elstro Plaza (0.3 miles)
  • Tenth Street Park (0.5 miles)
  • Veteran's Memorial Park - Wayne County (0.6 miles)
  • Whitewater Valley Gorge Park (0.8 miles)
  • Richmond Parks & Recreation (1 miles)
  • Middlefork Resevoir (1.5 miles)

Hospitals

  • Reid Hospital & Health Care Services (0.4 miles)
  • Reid Outpatient Surgery & Endoscopy (0.8 miles)
  • Richmond State Hospital (1.8 miles)
  • Reid Memorial Hospital (2.1 miles)
  • Reid Hospital-Security Offices (2.2 miles)
  • Reid Hospital & Health Care Services (2.2 miles)
  • Reid Cancer Center (2.2 miles)

Pharmacies

  • Phillip Drugs (0.4 miles)
  • Midtown Prescriptions (0.4 miles)
  • Midtown MediCenter Pharmacy (0.4 miles)
  • CVS Pharmacy (0.6 miles)
  • Phillips Drugs (1.7 miles)
  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2 miles)

Physicians

  • Eye Care Center (0.4 miles)
  • Richmond Radiologists (0.4 miles)
  • Richmond Family Care Center (0.5 miles)
  • Reid Health Residency Clinic (0.5 miles)
  • Dr Fisher's (0.5 miles)
  • Richmond VA (0.5 miles)
  • Wayne County Health Department (0.5 miles)

Cafes

  • Sunshine Cafe (1.7 miles)
  • Cafe At Twelve Hundred (2.1 miles)
  • Starbucks (2.3 miles)

Frequently Asked Questions

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