The Springs Of Richmond
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400 Industries Road, Richmond, IN 47374
For more information about senior living options: (844) 490-3973
The Springs team goes above and beyond to care for residents and keeps families informed. The care is consistently good, with attentive and responsive nursing and aides. The facility is attractive, modern, and clean, with cheery dining areas and no unpleasant odors. Nurses and aides are caring, kind, and proactive in monitoring health and hydration. The meals are high quality, varied, generously portioned, and often homemade. The PT/OT therapists are capable, encouraging, and tailor rehab plans to each resident’s needs. The activities program is strong and engaging, with daily lists, monthly calendars, and outside trips. The administration and business teams are helpful, professional, and supportive to families. The social department is creative, communicates well, and keeps residents connected with activities. The Springs feels welcoming and hotel-like, with staff who treat residents with dignity and respect. The facility is frequently described as five-star and highly recommended for rehab or long-term care. The building is beautiful and well maintained, contributing to a positive recovery environment.
The Springs was described by some reviewers as delivering horrible care with rushed, indifferent staff. Several accounts claimed there were not enough aides to properly care for residents and that nurses offered little help. There were reports of poor communication, with call lights going unanswered for long periods. Rooms and bathrooms were described as dirty, with overflowing trash and neglected equipment. Administration was criticized as unprofessional, employing intimidation tactics and ignoring family concerns. Medications were not given properly and families were not consistently notified about changes. Some reviewers said the facility dropped a patient at the hospital and failed to return promptly, causing safety concerns. A reviewer stated the facility hid poor care behind a beautiful facade and gave it a one-star rating.The Springs of Richmond is best suited for families seeking a rehab-forward assisted living option where therapy, attentive nursing, and a warm, home-like atmosphere are the core strengths. The community consistently earns praise for well-coordinated PT/OT, a capable nursing team, and a social-services mindset that helps navigate insurance, appointments, and discharge planning. It works especially well for short- to mid-term post-hospital rehab, for residents who appreciate personal attention from staff, and for families who want a facility that feels welcoming rather than clinical. Residents benefit from private rooms, daily activity scheduling, and meals described as generous and varied, all of which support a recovery-focused, dignified environment. In short, this is a place that can turn a difficult recovery into a smoother transition back toward independence, with enough structure to reassure family members who worry about medical oversight.
Those weighing alternatives should consider whether ongoing, highly consistent, around-the-clock oversight is non-negotiable. For loved ones with complex medical needs, significant behavioral challenges, or dementia requiring intensive supervision, a facility with a different staffing model or a stronger emphasis on ongoing physician availability may be preferable. Similarly, families who cannot tolerate mixed reviews about communication and responsiveness might opt for an option with a longer track record of uniform daily operations. The Springs excels when care teams are aligned and collaborative, but when family members demand flawless consistency in every shift, it is prudent to compare other facilities that emphasize uninterrupted staffing and standardized handoffs.
The most compelling offset to the main drawbacks comes from the proven strengths across the care spectrum. The rehabilitation program stands out: therapists and assistants are described as capable, encouraging, and integrated into a cohesive plan, with therapists coordinating closely with nursing to drive progress. The dining experience often earns five-star commentary, home-cooked options, generous portions, and staff who assist residents with eating when needed, while housekeeping and environmental cleanliness repeatedly surface as a consistently positive feature. The social and activity teams publish calendars, organize outside trips, and maintain a sense of community that keeps residents engaged. Administrators who visit rooms and chat with families, along with front-line staff who show warmth and attentiveness, translate into a care culture that many families recognize as genuine and dependable.
Nevertheless, the facility is not uniformly praised in every review, and those recurring concerns cannot be dismissed. Several accounts describe delays in call-light responses, gaps in communication about care plans or medication changes, and instances where families felt left out of critical decisions. Some families report rough experiences with transportation coordination or billing questions that required persistence to resolve. A few reviews recount lapses in basic nursing tasks or housekeeping, with frustration peaking around perceived indifference or slow corrective action. Taken together, these patterns suggest that experience at The Springs can vary by unit, shift, and leadership moment, making direct observation and timely conversations essential before committing.
For prospective residents and their families, the practical takeaway centers on aligning expectations with demonstrated strengths. If the priority is robust rehab services, strong therapy outcomes, engaging daily activities, and a warm, hotel-like atmosphere, The Springs delivers. Families should verify current staffing levels for weekdays and weekends, request recent care plans, and inquire about specific processes for medication administration, call-light responsiveness, and post-discharge follow-through. A tour that includes time with nursing staff, therapy professionals, and social services is advisable, as is speaking with multiple families about their ongoing experience. Don’t overlook the importance of a trial period or short-term stay to gauge how well care continuity feels in practice.
In the end, The Springs of Richmond represents a compelling choice for recovery-focused assisted living when the goal is to restore function, regain confidence, and enjoy a supportive, well-rounded community. It is less ideal for those who require flawless, uniform care every hour of every day or for families who cannot tolerate substantial variability in daily operations. The facility’s strengths, excellent rehabilitation, caring personnel who communicate and connect with residents, flavorful meals, and a clean, welcoming environment, often outweigh the cons for many families. A candid decision should center on whether the expected rehab trajectory, the value placed on staff accessibility, and the importance of a vibrant activity calendar align with the loved one’s needs and family expectations.
85 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Springs of Richmond in Richmond, IN is a skilled nursing facility that offers a variety of amenities and care services to meet the needs of its residents. The community provides a comfortable and welcoming environment where seniors can receive the assistance they need while maintaining their independence.
Some of the amenities offered at The Springs of Richmond include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each unit, move-in coordination assistance, outdoor spaces for relaxation and activities, private bathrooms, restaurant-style dining options, a small library for reading and learning, telephone access in each unit, transportation arrangement (non-medical), and a wellness center for health and wellness needs. Additionally, Wi-Fi/high-speed internet is available for residents to stay connected with loved ones and engage in online activities.
In terms of care services, The Springs of Richmond ensures that residents are taken care of around the clock. They provide 24-hour call systems and supervision to ensure safety and immediate response to any emergencies. Assistance with activities of daily living such as bathing and dressing is also provided by trained staff members. Assistance with transfers is available for those who require help moving from one place to another. The community coordinates with health care providers to ensure residents receive necessary medical attention. Medication management is provided to ensure proper dosage and timing of medications. A mental wellness program is offered to support residents' emotional well-being.
Meal preparation and service are included at The Springs of Richmond, accommodating special dietary restrictions such as diabetes diets or other dietary needs as required. Transportation arrangement services are available for both non-medical purposes like shopping or social outings and medical appointments like doctors' visits.
The community offers various activities to keep residents engaged and entertained throughout their stay. Concierge services are provided to cater to individual preferences and requests. Fitness programs are available to promote physical health and well-being. Planned day trips and resident-run activities offer opportunities for socialization and exploration of the surrounding area. Scheduled daily activities ensure that residents can participate in a range of engaging and fulfilling experiences.
The Springs of Richmond benefits from its convenient location, with nearby cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals providing easy access to amenities and services in the surrounding area.
Overall, The Springs of Richmond provides a comprehensive assisted living community that offers comfortable accommodations, personalized care services, engaging activities, and convenient access to nearby amenities. It is an ideal option for seniors seeking a supportive environment where their needs are met while enjoying a fulfilling lifestyle.
The Springs Of Richmond is located at 400 Industries Road, Richmond, IN 47374 in Wayne County, Indiana
The Springs Of Richmond on seniors.fyi includes 14 photos including images showing interior, dining, lobby, decor, bedroom, seating area, wall art, lighting, and more.
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Interior
Decor
Building
Bedroom
Dining
Lighting
Lobby
Nature
Exercise Equipment
