The Springs Of Richmond
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400 Industries Road, Richmond, IN 47374
For more information about senior living options: (844) 490-3973
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The Springs is described as the nicest place to heal and recover, with caring staff and amazing management. The therapy department is praised as amazing, with many residents leaving within six weeks of hospital discharge. The kitchen department is five-star, serving fresh meals made with love. The staff are friendly, caring, and attentive to residents' needs. The facility is clean and odor-free, with residents treated with dignity and respect. Visitors feel like they are visiting a loved one at a hotel due to the warm atmosphere and service. The social services team is above and beyond, helping families understand options and benefits after discharge. Katie Kirschner is frequently praised for going above and beyond in patient care. The activities and therapy teams provide engaging programs that support recovery and well-being. The Springs is recommended by many families for rehab and ongoing care. Staff are described as professional, compassionate, and trustworthy, giving families peace of mind. The building is beautiful and well-maintained, with private rooms and comfortable surroundings. The dining staff spoil residents with enjoyable meals and thoughtful service. Many reviewers say The Springs is one of the best nursing homes in Richmond.
The reviewer states the care was horrible, with rushed and unfriendly staff. The facility is described as a "beautiful facade" that covers up poor care, earning a one-star rating. There are not enough aides to properly care for residents, and nurses provide little help. Call lights go unanswered for long periods, sometimes over 50 minutes, with no timely communication. A fall-risk patient was left in a semi-dark room for hours without assistance and medications were delayed. Rooms and bathrooms are dirty, with overflowing trash and unattended cleaning. Administration is described as unprofessional and using intimidation toward families. There is alleged incompetence by staff, including a driver dropping off a patient at the hospital and not returning. The facility suffers from poor communication and failure to inform families about patients' medicines or care decisions.The Springs Of Richmond is best suited for seniors who need diligent post?acute rehabilitation in a warm, hotel?like setting, where private rooms, a robust therapy program, and a lively activity calendar support a rapid return to independence. It appeals to families seeking strong PT/OT and speech therapy, attentive social services for discharge planning, and meals and atmosphere that feel restorative rather than clinical. For someone prioritizing a supportive rehab trajectory, a welcoming environment, and daily engagement, this community delivers with remarkable consistency.
Those who may want to consider alternatives are individuals who require near-constant nursing vigilance or whose care needs hinge on impeccably reliable communication and immediate response. The reviews reveal a spectrum: when care is steady, families praise prompt attention, clear explanations, and compassionate treatment; when gaps appear, concerns about call lights, delays in assistance, and uneven staffing surface. If personal safety hinges on consistently rapid nurse or aide availability, or if previous experiences include problematic transportation, billing, or medication communication, it is prudent to explore other options with a tighter track record in these areas.
The strongest positives - the therapy department, the personal attention from nurses and aides, and the overall cleanliness and hospitality - do not merely offset the downsides; they redefine what success looks like in this setting. Residents routinely report meaningful improvements in mobility and independence after PT/OT, with rooms that respect privacy and reduce the stress of recovery. Food quality, homey dining experiences, and an atmosphere free of clinical odor contribute to a sense of dignity and normalcy. Social workers and administration are repeatedly highlighted for navigating insurance, coordinating care, and guiding families through tough transitions. Taken together, these factors push outcomes from "good rehab" to "transformative recovery" for many residents.
Yet the cons are nontrivial and cannot be dismissed. A number of reviews document slow or inconsistent responses to call bells, gaps in supervision for fall risks, and communication breakdowns that complicate family involvement. Some families describe missteps around medications, transportation to appointments, and even room cleanliness during peak times. Occasional reports of perceived staff burnout, weekend understaffing, and experiences that feel impersonal or rushed muddy the otherwise sunny picture. These signals matter because rehabilitative progress demands not only skilled hands but reliable, timely bedside attention and transparent, ongoing communication with families.
The key to leveraging the Springs' strengths while mitigating the weaknesses lies in practical, proactive engagement. Families can push for a clearly identified point of contact - ideally a social worker or therapy liaison - who will translate progress notes, schedule adjustments, and discharge plans into actionable steps. Request upfront timelines for therapy goals and daily progress updates, and insist on reliable call-bell responsiveness during the busiest shifts. Visiting and speaking with the therapy director, nursing supervisor, and the front desk can establish a realistic sense of how weekends are staffed and how transportation and medication coordination are handled. In short, the more that families codify expectations and demand structured communication, the more the rehab ambiance flourishes into reliable, patient-centered care.
In the end, The Springs Of Richmond represents a compelling option for post-acute rehabilitation and for families who value a supportive, social, and well?organized environment. It is less strongly aligned with those whose top priority is unwavering, 24/7 nursing oversight or faultless day?to?day execution across every shift. For potential residents, the verdict is practical: prioritize rehab quality, privacy, and engagement, then pair those strengths with a clear plan for communication and oversight. Schedule a thorough tour, speak with multiple staff leaders, and map out a discharge and follow?up framework. If those elements align, this community can deliver a recovery journey that feels less like a facility and more like a well?coordinated partner in care.
85 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Springs of Richmond in Richmond, IN is a skilled nursing facility that offers a variety of amenities and care services to meet the needs of its residents. The community provides a comfortable and welcoming environment where seniors can receive the assistance they need while maintaining their independence.
Some of the amenities offered at The Springs of Richmond include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each unit, move-in coordination assistance, outdoor spaces for relaxation and activities, private bathrooms, restaurant-style dining options, a small library for reading and learning, telephone access in each unit, transportation arrangement (non-medical), and a wellness center for health and wellness needs. Additionally, Wi-Fi/high-speed internet is available for residents to stay connected with loved ones and engage in online activities.
In terms of care services, The Springs of Richmond ensures that residents are taken care of around the clock. They provide 24-hour call systems and supervision to ensure safety and immediate response to any emergencies. Assistance with activities of daily living such as bathing and dressing is also provided by trained staff members. Assistance with transfers is available for those who require help moving from one place to another. The community coordinates with health care providers to ensure residents receive necessary medical attention. Medication management is provided to ensure proper dosage and timing of medications. A mental wellness program is offered to support residents' emotional well-being.
Meal preparation and service are included at The Springs of Richmond, accommodating special dietary restrictions such as diabetes diets or other dietary needs as required. Transportation arrangement services are available for both non-medical purposes like shopping or social outings and medical appointments like doctors' visits.
The community offers various activities to keep residents engaged and entertained throughout their stay. Concierge services are provided to cater to individual preferences and requests. Fitness programs are available to promote physical health and well-being. Planned day trips and resident-run activities offer opportunities for socialization and exploration of the surrounding area. Scheduled daily activities ensure that residents can participate in a range of engaging and fulfilling experiences.
The Springs of Richmond benefits from its convenient location, with nearby cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals providing easy access to amenities and services in the surrounding area.
Overall, The Springs of Richmond provides a comprehensive assisted living community that offers comfortable accommodations, personalized care services, engaging activities, and convenient access to nearby amenities. It is an ideal option for seniors seeking a supportive environment where their needs are met while enjoying a fulfilling lifestyle.
The Springs Of Richmond is located at 400 Industries Road, Richmond, IN 47374 in Wayne County, Indiana
The Springs Of Richmond on seniors.fyi includes 14 photos including images showing interior, dining, lobby, decor, lighting, bedroom, seating area, wall art, and more.
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Interior
Decor
Building
Bedroom
Dining
Lighting
Lobby
Nature
Exercise Equipment
