New Albany Nursing And Rehabilitation Center
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201 East Elm Street, New Albany, IN 47150
For more information about senior living options: (844) 490-3973
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The physical therapists were really great. Michael, the rehab instructor, was nice, patient, and encouraging. The nurses and assistants were very nice and caring. The director Ann was attentive to residents' needs and made sure they were comfortable. The staff spoiled residents rotten and made their stay enjoyable.
The facility refused to give the daughter her medication. It smelled of urine. Care services were poor; residents were not bathed, only wiped down. The beds were rusted. Meals were not served. New residents avoided eating due to the smell. The facility was severely short-staffed and call lights were never answered. They broke the mother's leg during transfers from wheelchair to bed. A report was not provided; only a bill arrived in the mail.There is a strong streak of concern running through several reviews of this facility, with multiple residents and family members describing a troubling pattern of neglect and mismanagement. A recurring image is one of unsanitary conditions and poor daily care: a pervasive smell of urine, baths that don't happen or are skipped, and residents being wiped down rather than properly cleaned. The environment is painted as unwelcoming and uncomfortable, with rusted beds and limited attention to basic housekeeping. In several accounts, these conditions make the living space feel hostile rather than healing, and some visitors note that the overall atmosphere is enough to discourage meals or participation in daily routines.
Care quality is consistently questioned across accounts. Reviewers describe missed medications and meals, with some asserting that their loved ones did not receive timely or adequate nutrition or pharmacological treatment. The neglect described extends to basic hygiene and comfort, with references to bugs in the bathroom, a non-working toilet, and a failure to provide essential services. Taken together, these complaints contribute to an impression of care that is haphazard at best and dangerously inconsistent at worst, leaving families worried about the real day-to-day experience of the residents.
Staffing and responsiveness emerge as another core issue. Several reviewers characterize the facility as severely short-staffed, to the point where emergencies could go unnoticed because call lights are not answered in a timely manner. The implication is that the facility is stretched too thin to adequately monitor and respond to residents' needs, which heightens concerns about safety and well-being for anyone living there. The lack of reliable response to urgent requests amplifies the sense that residents aren't prioritized and that critical cues for help may be missed.
There are especially grave claims in a couple of accounts about serious injuries and outcomes. One reviewer reports that their mother's leg was broken during a transfer from wheelchair to bed and that no reporting was provided - only a bill arrived in the mail. Another reviewer states that a loved one died while in the facility's care and expresses a lasting regret about ever placing family there. These particular allegations underscore the fear and heartbreak families associate with potential lapses in care, and they stand in stark contrast to other, more positive recollections.
Despite these troubling reports, there are also stories that depict much more favorable experiences, illustrating a striking degree of variability in care. One former resident spent a month at the facility and recounts a rehabilitation experience led by Michael, whom they describe as very nice, patient, and encouraging. They praise the nurses and assistants as caring and attentive, and they commend the director, Ann, for ensuring comfort and responsiveness. In this narrative, the rehab program and daily support felt supportive enough to make the stay feel worthwhile, culminating in a strong expressed appreciation for the staff's efforts.
The contrast between accounts suggests a facility where experiences can diverge dramatically from one person to another, even within the same time frame or ward. Some reviewers hail the staff as kind, competent, and dedicated, while others insist that care is unreliable and dangerous. The overall impression is of a place where quality varies widely, dependent on shifts, staff availability, and perhaps the particular day's crew. This inconsistency makes it difficult to form a clear, uniform assessment of the facility.
Given the breadth of experiences shared, many reviewers urge caution for anyone considering this nursing home for a loved one. There are clear warnings to seek alternatives and to request thorough information - recent incident reports, medication records, and a tour of common areas and patient rooms - before making a decision. The picture painted by these accounts is one of pronounced disparities in care quality, with some residents benefiting from compassionate, attentive staff and others facing neglect, safety concerns, and distressing conditions.
143 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Louisville International-Standiford (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The New Albany Nursing And Rehabilitation Center in New Albany, IN is an assisted living community that offers a range of care services and amenities designed to enhance the overall well-being of its residents. The facility provides both independent living options as well as skilled nursing care for those who require additional assistance.
Residents at the center can enjoy a comfortable and fully furnished living space with private bathrooms and air-conditioning, ensuring maximum comfort throughout their stay. The community also offers various common areas, including a dining room, gaming room, small library, and fitness room, allowing residents to socialize and engage in activities that interest them.
The center provides 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. Medication management and special dietary restrictions are also taken care of by the dedicated staff members. Transportation arrangement is available for convenient access to nearby locations.
Meals are provided at the center's restaurant-style dining area, catering to special dietary requirements as needed. Residents can also take advantage of the numerous nearby cafes and restaurants for additional dining options.
Engaging in various activities is encouraged at the center, with planned daily activities organized by both the staff and residents themselves. Community-sponsored activities, fitness programs, scheduled day trips, and devotional services off-site are all part of the vibrant lifestyle offered at this community.
Located in a prime location within close proximity to several parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals nearby make it convenient for residents to access essential services outside of the community.
Overall, the New Albany Nursing And Rehabilitation Center strives to provide a nurturing environment where residents can thrive physically, mentally, emotionally, and socially while receiving personalized care from dedicated professionals.
This part of New Albany, Indiana offers convenient access to a variety of essential services for seniors. With multiple pharmacies within a 1.5-mile radius, medication management and healthcare needs are easily met. The proximity to hospitals and physicians ensures quick medical attention when necessary. Additionally, there are several parks nearby for leisurely walks and outdoor activities. Dining options range from fast food to local breweries, providing a variety of choices for dining out. For those seeking spiritual fulfillment, there are several places of worship in the area as well. Overall, this neighborhood provides a well-rounded environment with ample amenities for senior living.
New Albany Nursing And Rehabilitation Center is located at 201 East Elm Street, New Albany, IN 47150 in Floyd County, Indiana
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