Westminster Village - Muncie

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  • Interior

    A cozy living room featuring a gray recliner, stylish coffee table, and contemporary decor.

  • Decor

    A cozy bedroom with a single bed, recliner chair, and decorative mirror on the wall.

  • Living Room

    A cozy living room with a blue sofa, gray recliner, and a wooden coffee table.

  • Kitchen

    A cozy kitchen corner featuring a microwave, toaster, coffee maker, and sink with white cabinets and shelves displaying dishes.

  • Bathroom

    A minimalist bathroom with a white sink, mirror, and a neatly hung towel.

  • Appliances

    A tidy kitchen with white cabinets, featuring a refrigerator, microwave, and various kitchen appliances on the countertop.

Westminster Village - Muncie

5801 West Bethel Avenue, Muncie, IN 47304

For more information about senior living options: (844) 490-3973

4.6 from 64 reviews
5 stars
50
4 stars
9
3 stars
1
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Assisted Living

Overall Review of Westminster Village - Muncie

Pros

  • pro The rehab and staff receive high praise.
  • pro The leadership at the facility is described as great.
  • pro The staff are knowledgeable, compassionate, and trustworthy.
  • pro The facility is wonderfully clean inside and out, with well-maintained grounds.
  • pro Activities are appropriate for all residents, with something for everyone.
  • pro The building feels beautiful inside and out, with a hotel-like ambiance.
  • pro Care is excellent, including standout physical therapy.
  • pro The facility is a wonderful home for loved ones.
  • pro The large community room provides a spacious venue for events.

Cons

  • pro The staff are very disrespectful, especially housekeeping; the reviewer's sister was fired for being late just once.
  • pro The nursing side gossips about all the workers and treats other staff poorly if they don't know you; they also leave the unit frequently without standbys.
  • pro The Alzheimer's unit is described as horrible; residents are not given daily activities and are kept in their rooms, with injuries attributed to understaffing.
  • pro The facility is consistently understaffed.
  • pro Multiple emails from family went unanswered, and their valid concerns were neglected.
  • pro The cost is extremely high (nearly $6,000 a month) with complaints about lack of meaningful activities.
  • pro A hospice nurse named Val was disrespectful toward a dying grandmother.
  • pro Smoking breaks leave the unit without any staff.

Review

Westminster in the Muncie area is described by many families as a beautiful, well-kept place that genuinely cares for both residents and their relatives. Among three reputable options in town, several reviewers feel they made the best choice with Westminster, citing strong leadership, compassionate staff, and a welcoming atmosphere. The sentiment from numerous accounts is that the facility excels in creating a warm, community-oriented environment where loved ones are treated with kindness and respect.

For families with parents and grandparents, Westminster is often spoken of in deeply positive terms. One reviewer emphasizes that their mom is loved by everyone who meets her and that Westminster has been exceptional in taking care of her. Other comments echo this sentiment, highlighting caring caregivers, supportive nurses, and a sense that residents are treated like family. The nursing staff and therapists frequently earn praise for their professionalism and dedication, with remarks such as "the nurses are amazing" and "excellent care. Physical therapy the best." The overall tone is that the place helps families feel that their loved ones are in safe, capable hands.

The facility itself is repeatedly described as attractive both inside and out. Reviewers frequently note a hotel-like ambiance, clean facilities, and well-maintained grounds. The exterior beauty, landscaping, and inviting common areas contribute to an impression of quality and comfort. Inside, residents and guests find relaxing, well-appointed spaces that support a calm, dignified living environment. The combination of aesthetics and practical amenities appears to reinforce the sense that Westminster is more than just a care facility - it's a lived-in home for many.

Activities and community engagement feature prominently in the praise. The staff are described as knowledgeable, caring, and trustworthy, with programs designed to accommodate a wide range of interests. Reviewers mention daily activities for residents and opportunities for the broader community to participate in events hosted at Westminster. A large community room is highlighted as a spacious, versatile venue for events such as the Muncie Art Guild's scholarship event, underscoring the building's role as a hub for local culture and social life. Many families express appreciation for the ongoing improvements and renovations that keep the community feeling vibrant and current.

Cost and insurance emerge as a more nuanced thread in these reviews. Several commenters acknowledge that Westminster can be expensive and that not all insurance plans are accepted, which can be a determining factor for families. There are also mentions of "great prices" in some contexts, suggesting that perceived value varies by individual circumstances and what services are included. Several reviewers mention the financial aspect in the context of overall quality and the quality of care received, with some feeling they get good value for the investment while others point to affordability as a barrier.

Not all feedback is glowing, and a portion of the reviews reflect significant concerns. One long account describes serious complaints about an Alzheimer's unit, characterizing it as horrible and under-staffed, with residents sometimes left alone or without adequate activities. The reviewer alleges that residents are pushed to stay in their rooms, notes injuries and bruising, and criticizes what they view as a "militant" approach from some staff. Other criticisms focus on interpersonal dynamics - claims of gossip among the nursing team, rude interactions with some staff, and a sense that key personnel were unsupportive or unsympathetic in difficult moments. There are also pointed allegations about a hospice nurse's behavior and about a worker being fired for being late, which contribute to a perception among some observers that there are serious management and culture issues to address.

Communication and responsiveness come up in several reviews as a point of concern. A reviewer notes that multiple emails went unanswered and that valid concerns were neglected, which can leave families feeling unheard even when care is reportedly satisfactory in other areas. Taken together, these critiques suggest that Westminster's strengths in care quality and environment exist alongside substantial challenges in staffing, safety, and administrative responsiveness for some families.

In sum, Westminster in Muncie is portrayed as a place many families deeply value for its beauty, its caring staff, and its vibrant, activity-rich environment. For some, it represents an exceptional home where loved ones thrive and are treated with dignity. For others, practical realities such as cost, insurance coverage, staffing, and certain aspects of care, particularly in the memory care unit, raise important questions that require careful, on-site assessment. The varied experiences highlight the importance of thorough due diligence - visiting in person, meeting the care team, reviewing the Alzheimer's or memory-care options, and confirming insurance coverage and responsiveness - before deciding if Westminster is the right fit for a specific loved one.

Features

Housing

  • 303 resident community capacity 303 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Westminster Village - Muncie in Muncie, IN is an exceptional assisted living community offering a wide range of amenities and care services to ensure each resident's comfort and well-being. Our residents can enjoy the convenience of a beauty salon, cable or satellite TV, and community-operated transportation for easy access to local attractions. Our computer center allows residents to stay connected with loved ones, while our fully furnished accommodations provide a cozy living space.

For recreational activities, we have a gaming room, garden, small library, and fitness room where residents can engage in social interactions and stay physically active. Our restaurant-style dining offers delicious meals prepared by our talented chefs, with special dietary restrictions taken into consideration. Residents can also relax in our outdoor spaces or visit our wellness center for their health needs.

Our caring staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We offer medication management services to ensure residents receive their prescribed medications on time. Our team also prepares meals according to diabetic diets and other special dietary restrictions.

Residents have the opportunity to participate in various activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. We provide concierge services to assist with any additional needs or requests.

Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals; Westminster Village - Muncie offers a vibrant community with easy access to essential amenities.

At Westminster Village - Muncie in Muncie, IN we strive to provide a comfortable and engaging environment where seniors can thrive and enjoy their golden years surrounded by friends and caring staff.

Nearby Places of Interest

This area of Muncie, Indiana, offers a variety of amenities and services that may be appealing for senior living. There are several pharmacies conveniently located within a few miles, making it easy to access necessary medications. In terms of healthcare, there are numerous physicians' offices specializing in various medical needs nearby. Additionally, there are cafes and restaurants for dining out options, as well as hospitals and places of worship for added convenience. The area also has theaters and parks for entertainment and outdoor activities. Overall, this part of Muncie provides a mix of essential services and leisure options, making it a potentially desirable location for seniors looking to settle down.

Pharmacies

  • Family Health Care Pharmacy (0.2 miles)
  • Access to Care Pharmacy (0.6 miles)
  • Walgreens (0.8 miles)
  • Payless Super Market Pharmacy (2.6 miles)
  • Walgreens (2.9 miles)
  • CVS Pharmacy (2.9 miles)
  • Bsu Healthcare Pharmacy (3 miles)

Physicians

  • Interventional Pain Care (0.2 miles)
  • Center for Diagnostic Imaging (0.6 miles)
  • US Healthworks (1.3 miles)
  • American Health Network - Spinal Therapeutics (1.4 miles)
  • Community Hospital - OB/GYN (1.4 miles)
  • Thomas J Melham (1.4 miles)
  • Allergy Asthma & Clinical Immunology Associates (1.5 miles)

Cafes

  • Concannon's Bakery Cafe (0.7 miles)
  • Sunshine Cafe (2.4 miles)
  • Red Apple Cafe (2.4 miles)
  • Starbucks (3.1 miles)
  • Starbucks (3.2 miles)
  • Panera Bread (4 miles)

Restaurants

  • Steak 'n Shake (0.8 miles)
  • Panda Express (0.9 miles)
  • Burger King (1.2 miles)
  • McDonald's (1.3 miles)
  • IHOP (1.3 miles)
  • Cammack Station (2.4 miles)
  • Ruby Tuesday (2.5 miles)

Hospitals

  • Darroca Roberto J A MD (1.2 miles)
  • Community Hospital Of Anderson (2.4 miles)
  • N Ra Ball Memorial Hospital Dialysis (2.8 miles)
  • Ball Memorial Hospital - South Tower (2.9 miles)
  • El Baño de MTU (2.9 miles)
  • Community Hospital Pregnancy Plus (3.1 miles)
  • Iu Health Ball Memorial Breast Center (3.3 miles)

Places of Worship

  • Riverside Avenue Baptist Church (2.2 miles)
  • Association of College Ministries (3.2 miles)
  • Jehovahs Wtness South Con (3.5 miles)

Theaters

  • Slayr Cinema (3 miles)
  • AMC Muncie 12 (4.1 miles)

Transportation

  • Delaware County Airport (3.6 miles)

Parks

  • Tuhey Park (3.9 miles)
  • Morrow's Meadow (4.1 miles)

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